Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
9J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
4E
0F
Potential for minimal harm
0A
0B
0C
August 20, 2025Standard inspection · 6 citations
- E
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure that residents received the necessary treatment and services consistent with professional standards of practice to promote healing when the facility failed to stage a pressure wound upon discovery, perform weekly wound assessments, and when wound care treatments were not performed for 2 of 3 (Residents #6 and #79) sampled residents reviewed for pressure ulcers.
- D
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on policy review, resident trust accounts review, medical record review, and interview, the facility failed to refund the resident's funds within 30 days of death or discharge for 1 of 2 (Resident #78) sampled residents reviewed for personal trust fund account.
- D
Ensure each resident receives an accurate assessment.
Inspectors wroteBased on the Resident Assessment Instrument (RAI) User's Manual review, medical record review, and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were signed by a Registered Nurse for 7 of 18 (Resident #1, #6, #13, #23, #31, #40, and #73) sampled residents reviewed.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure monitoring was conducted according to the physician's order for 1 of 5 (Resident #31) sampled residents reviewed for unnecessary medications.
- D
Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure the prevention and spread of infection when 1 of 17 staff (Certified Nursing Assistant (CNA) C) failed to use appropriate Personal Protective Equipment (PPE) during dining for 2 of 2 (Resident #25 and #33) sampled residents in transmission based precautions (TBP) and when 2 of 17 staff (CNA E and CNA F) failed to perform hand hygiene for 2 of 18 (Resident #6 and #40) residents observed for dining in the dining room.
- D
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on policy review, Centers for Medicare & Medicaid Services guidelines, Infection Prevention Control Officer Training certificate review, and interview, the facility failed to ensure employment of a qualified Infection Control Preventionist to monitor and maintain the facility's Infection Prevention and Control Program. This could have affected 71 out of 71 residents residing in the facility.
June 6, 2024Standard inspection · 2 citations
- E
Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained for 6 of 6 sampled residents (#4, #42, #51, #66, #78 and #134) reviewed for enhanced barrier precautions and for 1 of 9 Certified Nursing Assistant (CNA) F failed to remove a urinal filled with urine from Resident #63's overbed table during dining.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to provide information regarding residents' right to formulate an Advanced Directive for 5 of 24 sampled residents (Resident #1, #15, #22, #34, and #39) reviewed for Advanced Directives.
November 15, 2023Complaint inspection · 7 citations
- J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunication (VRRT- a teleconference between the facility and hospital about a resident's status) Recommendation Standard Operating Procedure (SOP) review, facility protocol review, medical record review, and interview, the facility failed to ensure residents' right to be free from neglect for 1 of 3 (Resident #1) sampled residents reviewed for abuse/neglect. The facility's failure to ensure a resident's right to be free from neglect resulted in Immediate Jeopardy (IJ) when on [DATE], Resident #1 developed a temperature of 106.7 degrees Fahrenheit (Hyperpyrexia- a fever above 106.0 and is considered a medical emergency), a heart rate of 131, a blood glucose of 600 (normal 70 -100). [...]
- J
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, Post-Acute Care Network Participation Agreement review, Virtual Rapid Response Telecommunication (VRRT) Recommendation Standard Operating Procedure (SOP) review, facility protocol review, medical record review, TN Board of Nursing Position Statements and interview, the facility failed to ensure residents received treatment and care based on assessments, in accordance with policies, and protocols/agreements, and failed to promptly intervene for an acute change in a resident's condition for 1 of 3 (Resident #1) sampled residents reviewed for quality of care. [...]
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to revise care plans for 10 of 17 (Resident #1, #2, #3, #5, #7, #8, #9, #10, #14 and #17) residents reviewed for advanced directives, behaviors, and wounds.
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on facility orientation and competency assessment review, facility employee file review, medical record review, and interview, the facility failed to ensure the licensed nurses had the competencies and skill sets necessary to document assessments and administer intravenous medications for 1 of 3 Licensed Practical Nurses (LPN #2) for 1 of 1 sampled resident (Resident #1) receiving antibiotic therapy via peripherally inserted central catheter.
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on facility policy review, employee file review, medical record review, observation, and interview, the facility failed to provide treatment and services for 1 of 3 (Resident #5) sampled residents reviewed for behaviors.
- D
Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure infection control practices to prevent the spread of infection were used when 2 of 2 (Treatment Nurse and Certified Nursing Assistant (CNA) #1) staff members failed to clean a treatment cart and replace contaminated oxygen tubing.
- D
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on the facility Pest Control Contract, Pest Control Invoices, medical record review, and interview, the facility failed to maintain an effective pest control program and prevent parasites or possible maggots for 1 of 3 (Resident #9) residents reviewed for wounds.
September 26, 2023Complaint inspection · 2 citations
- J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on policy review, personnel file review, medical record review, observation and interview, the facility failed to ensure residents were not physically abused for 2 of 4 sampled residents (Resident #1 and #2) reviewed for abuse. The facility's failure to ensure a resident's right to be free from abuse resulted in Immediate Jeopardy when Registered Nurse (RN) #1 physically struck Resident #1 and forcefully took him down to the ground, and Resident #3 physically struck Resident #2 multiple times in the jaw and neck resulting in a lacerated lip. On 8/13/2023, Resident #3, with a diagnosis of Traumatic Brain Injury, physically struck Resident #2, a wheelchair bound and incomplete quadriplegic, three times in the face and neck, resulting in jeopardy with harm when Resident #2 sustained a laceration injury to his lip. [...]
- J
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Inspectors wroteBased on policy review, job description review, facility assessment review, medical record review, observation, and interview, the facility failed to ensure staff had specific knowledge, sufficient competencies and skill sets necessary to provide appropriate care and services to 3 of 4 sampled residents (Resident #1, #2 and #3) with behavioral and mental health needs. Fourteen (14) facility staff including Certified Nursing Assistants (CNAs), Licensed Practical Nurses (LPN), Housekeeping Personnel, and a Registered Nurse failed to demonstrate appropriate interventions were implemented to prevent ongoing altercations between Resident #2 and #3, with a history of verbal and physical altercations. On 8/13/2023 at 12:58 PM, and at 5:00 PM, Residents #2 and #3 had verbal altercations, the staff separated the residents, and then left them unsupervised. [...]
June 1, 2023Standard inspection · 11 citations
- J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on policy review, medical record review, observation and interview, the facility failed to ensure residents' right to be free from verbal, physical, and sexual abuse for 3 of 12 sampled residents (Resident #14, #60, and #71) reviewed for abuse. The facility's failure to ensure a resident's right to be free from abuse resulted in Immediate Jeopardy when the facility failed to identify an incident of resident-to-resident verbal abuse (Resident #269 and Resident #60), an incident of resident to resident sexual/physical abuse (Resident #269 and Resident #14), an incident of resident to resident physical abuse (Resident #269 and Resident #60), and an allegation of resident to resident sexual/physical abuse (Resident #269 and Resident #71). [...]
- J
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to report allegations of abuse for 3 of 12 (Resident #14, #60, and #71) sampled residents reviewed for abuse. The facility's failure to report allegations of sexual, physical, and verbal abuse to the State Survey Agency, law enforcement and Adult Protective Services (APS) which resulted in Immediate Jeopardy when on 8/20/2022, Resident #14 reported to staff Resident #269 ejaculated semen on his wheelchair and shirt. On 11/10/2022, Resident #60 was found by staff in a trash can in the back dining room. Resident #60 reported to staff, Resident #269 put her in the trash can. Resident #269 confirmed to staff that he put Resident #60 in the trash can. On 11/20/2022, staff witnessed Resident #269 throw a cup at Resident #60 that hit her in the face. [...]
- J
Respond appropriately to all alleged violations.
Inspectors wroteBased on policy review, medical record review and interview the facility failed to thoroughly investigate 4 incidents of abuse for 3 of 12 sampled residents (Residents #14, #60, and #71) reviewed for physical, verbal and sexual abuse. The facility's failure to thoroughly investigate incidents of sexual and physical abuse resulted in Immediate Jeopardy when on 8/20/2022, Resident #14 reported to Licensed Practical Nurse (LPN) #3 that his roommate (Resident #269) had ejaculated on his wheelchair and shirt. The facility did not investigate or complete an incident note. On 11/10/2022, Resident #269 admitted to physical abuse by placing Resident #60 in a trash can. The facility did not thoroughly investigate by failing to interview other staff or resident to substantiated it was horseplay. On 11/20/2022, staff witnessed Resident #269 throw a cup hitting Resident #60 in the face. [...]
- J
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on policy review, medical record review, observation and interview, the facility failed to provide treatment and services to effectively manage behaviors and attain the highest practicable mental and psychosocial well-being for 1 of 10 (Resident #269) sampled residents exhibiting behaviors that included sexual, verbal, and physical behaviors. Resident #269 ejaculated on Resident #14's wheelchair and shirt, openly masturbated in common spaces in the facility, openly urinated in public common spaces in front of staff and residents, had sexual relations in room with roommate present and without privacy, touched staff inappropriately, used verbally abusive language, yelled and threw things, shoved staff against the wall, kissed staff, threw a cup hitting Resident #60 in the face, and placed Resident #60 in a trash can. [...]
- J
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on review of the Board of Examiners of Nursing Home Administrators (BENHA) Form, the Administrator job description, the Director of Nursing Job Description, and the Assistant Director of Nursing job description, policy review, and interview, the facility Administration failed to provide oversight to ensure systems and processes were consistently followed, failed to implement policies and procedures to ensure residents were free from verbal, physical, and sexual abuse, failed to report and investigate all allegations of abuse, and failed to provide appropriate treatment and services for resident behaviors. [...]
- E
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to inform of and provide written information regarding residents' rights to formulate an advanced directive for 11 of 20 residents (Residents #8, #22, #24, #43, #47, #54, #57, #60, #79, #259, and #260) sampled for advanced directives.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide effective housekeeping and maintenance services to maintain a sanitary, orderly, and comfortable environment as evidenced by the odor of urine in the 500 Hall hallway and rusty and dirty over bed tables in 1 of 5 hallways (Hallway 500) observed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure the Activities of Daily Living (ADL) for incontinent care, nail care, and bathing were provided for 2 of 20 sampled residents (Resident #57 and #266) reviewed for ADL care.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure a laboratory test and medication order was implemented for 2 of 5 (Resident #24 and Resident #57) sampled residents during review for unnecessary medications.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, facility investigation review, observations, and interview, the facility failed to ensure a safe environment, provide supervision, and oversight to prevent potential accidents and injuries for 4 cognitively impaired residents who reside on the secure unit and who were assessed for having wandering behaviors (Resident #83, #7, #71, and #94) when a white substance identified as methamphetamine (a highly addictive illegal drug) was found by facility staff in Resident #83's room on 6/24/2023 and again on 6/28/2023. On 6/24/2023 at approximately 11:00 AM, the Director of Nursing (DON) was cleaning and found a crystallized white powdery substance rolled up in a $1 dollar bill, later identified as methamphetamine, in the closet of the unoccupied side of Resident #83's room. [...]
- D
Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, observation, and interview the facility failed to ensure practices to prevent the potential spread of infection were maintained when 2 of 6 staff members (Registered Nurse (RN #1) and Licensed Practical Nurse (LPN #1) failed to perform hand hygiene. RN #1 failed to perform hand hygiene after providing incontinent care and before medication administration. LPN #1 failed to perform hand hygiene after the disposal of bloody biohazard products.
Fire safety inspections
10 fire safety citations on file: 4 on August 20, 2025, 2 on June 6, 2024, 4 on June 1, 2023.
Every fire safety citation10 citations
- D
Provide properly protected cooking facilities.
K 324 · August 20, 2025 · Corrected (the home has a date of correction)
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · August 20, 2025 · Corrected (the home has a date of correction)
- D
Have restrictions on the use of portable space heaters.
K 781 · August 20, 2025 · Corrected (the home has a date of correction)
- D
Ensure proper usage of power strips and extension cords.
K 920 · August 20, 2025 · Corrected (the home has a date of correction)
- D
Inspect, test, and maintain automatic sprinkler systems.
K 353 · June 6, 2024 · Corrected (the home has a date of correction)
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · June 6, 2024 · Corrected (the home has a date of correction)
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K 321 · June 1, 2023 · Corrected (the home has a date of correction)
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
K 355 · June 1, 2023 · Corrected (the home has a date of correction)
- D
Install corridor and hallway doors that block smoke.
K 363 · June 1, 2023 · Corrected (the home has a date of correction)
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · June 1, 2023 · Corrected (the home has a date of correction)