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Lutheran Convalescent Home

723 South Laclede Station Rd, Webster Groves, MO 63119 · St. Louis County · (314) 968-5570

251 certified beds, about 103 residents a day · For profit - Corporation · Medicare and Medicaid since 1995

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265600 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 7, 2024, inspectors cited 5 health deficiencies (the Missouri average is 11.4, the national average 9.2).

None of its 9 health citations since September 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.82 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.

31.5% of nursing staff left within the year CMS measured (Missouri average 56.0%).

CMS links it to Evertrue, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
4E
0F
Potential for minimal harm
0A
0B
0C
November 7, 2024Standard inspection · 5 citations
  1. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 22, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 27 opportunities observed, four errors occurred resulting in a 14.81% error rate (Residents #31, #10, #12 and #88). The census was 123 with 99 residents in certified beds. Review of the facility's Administering Medications policy, review date 1/30/24, showed: -Purpose: Medication shall be administered in a safe and timely manner and as prescribed. The community shall provide resident with the necessary medication(s) when they leave the community temporarily; -Policy Interpretation and Implementation: 1. Medications must be administered in accordance with the orders, including any required time frame. 2. Medications must be administered within one hour of their prescribed time, unless otherwise specified. 3. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 22, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure dietary staff used proper hand hygiene during meal service and failed to ensure the kitchen ceiling was free from dust accumulation. The sample was 20. The census was 123 with 99 residents in certified beds. Review of the facility's hygiene and sanitary practices policy, revised 2/16/24, showed: -Policy statement: Dining services employees shall follow appropriate hygiene and sanitary procedures to prevent the spread of foodborne illness; -Policy implementation: Employees must wash their hands after personal body functions, after using tobacco, eating or drinking, whenever entering or re-entering the kitchen; [...]
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 22, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to follow enhanced barrier precautions (EBPs) to prevent risks of infection for three of 20 sampled residents (Residents #29, #40, and #74) and failed to provide direct care following acceptable infection control procedures for another resident (Resident #39). This failure had the potential to affect all residents in the facility. The census was 123 with 99 residents in certified beds. Review of the facility's Enhanced Barrier Precautions policy, revised on 4/9/24, showed: -Enhanced barrier precautions are used as an infection prevention control intervention to reduce the spread of multi-drug resistant organisms (MDROs) to residents; -EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply; [...]
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure services provided met professional standards of practice when staff failed to complete neuro checks (neurological assessments) following unwitnessed falls or falls in which the resident hit their head, for two residents (Residents #44 and #35). The sample was 20. The census was 123 with 99 residents in certified beds. Review of the facility's Neurological Evaluation policy, revised 5/25/21, showed: -Purpose: The purpose of this procedure is to provide guidelines for a neurological assessment: 1) upon physician order; 2) when following an unwitnessed fall; 3) subsequent to a fall with a suspected head injury; or 4) when indicated by resident condition; -Steps in the procedure included: -Perform neurological checks with the frequency as ordered or per falls protocol; [...]
  5. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacist reported any irregularities to the attending physician and the facility's Medical Director and Director of Nursing (DON), and failed to ensure these reports were acted upon for two residents (Residents #47 and #52). The sample was 20. The census was 123 with 99 residents in certified beds. Review of the facility's Drug Regimen Review policy, provided as the facility's policy and procedure for the required monthly medication review for residents, revised February 2019, showed: -Policy Statement: It is the policy of the community that a licensed pharmacist will review the resident drug regimen including the resident chart at least once a month. [...]
August 10, 2023Standard inspection · 4 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observations, interviews, facility document and policy review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the facility failed to label and date perishable and non-perishable food items in 1 of 2 walk-in refrigerators, 1 of 3 walk-in freezers, and 1 of 1 dry storage area. The facility also failed to label and date perishable items in the refrigerators and freezers in 2 out of 8 satellite unit kitchens.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview, record review, and facility policy review, it was determined that the facility failed to ensure the physician was notified of a change in condition for 1 (Resident #209) of 3 residents reviewed for change in condition. Specifically, the facility did not notify the physician when Resident #209 complained to staff of rectal bleeding.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure newly hired employees were screened to determine the presence of a Federal Indicator, with the Certified Nurse Aide (CNA) Registry, for two of 10 sampled employees hired since the last survey. The facility hired at least 300 new employees since the last survey. The census was 164. Review of the facility's Abuse/Neglect Prevention and Response Policy, dated 7/29/21, showed the following: -Policy Statement: Residents and client of the facility campuses and programs will live and be served in an environment that promotes dignity, respect and strived to be free from abuse, neglect and exploitation. Allegation of potential or actual abuse, neglect or exploitation will be immediately reported to the appropriate leadership and government agency(ies), the resident protected and the allegation investigated; -Screening: [...]
  4. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview, record review, and facility policy review, it was determined that the facility failed to provide the required bed hold notification at the time of transfer for 2 (Resident #209 and #219) of 3 residents reviewed for hospitalization.
September 13, 2019Standard inspection · 0 citations

Fire safety inspections

12 fire safety citations on file: 5 on November 7, 2024, 3 on August 10, 2023, 4 on September 13, 2019.

Every fire safety citation12 citations
  1. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 7, 2024 · Corrected (the home has a date of correction)
  2. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 7, 2024 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · November 7, 2024 · Corrected (the home has a date of correction)
  4. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · November 7, 2024 · Corrected (the home has a date of correction)
  5. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · November 7, 2024 · Corrected (the home has a date of correction)
  6. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 10, 2023 · Corrected (the home has a date of correction)
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 10, 2023 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 10, 2023 · Corrected (the home has a date of correction)
  9. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 13, 2019 · Corrected (the home has a date of correction)
  10. E
    Install an approved automatic sprinkler system.
    K 351 · September 13, 2019 · Corrected (the home has a date of correction)
  11. E
    Meet requirements for the use of electrical equipment.
    K 919 · September 13, 2019 · Corrected (the home has a date of correction)
  12. E
    Have proper medical gas storage and administration areas.
    K 923 · September 13, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)4.823.433.86
Registered nurses0.890.460.69
All nursing staff on weekends4.453.013.42
Nurse aides2.99
Licensed practical nurses0.94
Nursing staff turnover (share who left in a year)31.5%56.0%45.8%
Registered nurse turnover22.7%47.8%42.9%
Administrators who leftnot reported

CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.97 on weekdays and 4.45 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.87 in April to June 2025 to 4.82 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.820.894.974.45 0.0%0 of 90103
Oct to Dec 20255.150.935.284.82 0.0%0 of 92103
Jul to Sep 20255.060.925.234.62 0.0%0 of 92104
Apr to Jun 20254.870.945.014.51 0.0%0 of 91105
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Missouri

JobMedianMiddle halfEmployed
Missouri, all employers
CNAs (nursing assistants)$18.11$17.02 to $20.0034,050
LPNs and LVNs$29.58$27.06 to $33.7714,700
Registered nurses$39.32$36.56 to $47.3976,310
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.818.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.71.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.82.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.84.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.72.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.517.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.04.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.123.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.126.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.213.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.72.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.62.31.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lutheran Convalescent Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

62.6% this home

Better than the national rate

US median of homes 51.5% · Missouri: 41 better, 31 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 232 eligible stays.

Potentially preventable readmissions

9.8% this home

No different from the national rate

US median of homes 10.7% · Missouri: 0 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 237 eligible stays.

Infections that led to a hospital stay

4.8% this home

No different from the national rate

US median of homes 7.1% · Missouri: 1 better, 5 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 112 eligible stays.

Self-care and mobility at discharge

66.3% this home

Median of homes: Missouri51.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 89 residents counted.

Falls with major injury

2.6% this home

Median of homes: Missouri0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 117 residents counted.

New or worsened pressure ulcers

3.5% this home

Median of homes: Missouri2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 117 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Missouri100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LUTHERAN SENIOR SERVICES. CMS links this home to Evertrue, a group of 5 nursing homes averaging 4.8 stars overall.

NameRoleTypeShareSince
Lutheran Senior Services5% or greater direct ownership interestOrganization100%01/02/1995
Anderson, DavidCorporate directorIndividual07/01/2019
Beumer, BrentCorporate directorIndividual06/27/2022
Christell, RoyCorporate directorIndividual04/25/2017
Colling, LaurenCorporate directorIndividual06/27/2022
Mueller, HarryCorporate directorIndividual04/26/2016
Schroeder-Saulnier, DeborahCorporate directorIndividual07/01/2023
Sombart, LisaCorporate directorIndividual04/25/2017
Sommer, ChristopherCorporate directorIndividual07/01/2023
Toon, NormanCorporate directorIndividual07/01/2019
Brown, DanielCorporate officerIndividual04/25/2018
Marles, AdamCorporate officerIndividual11/01/2021
Norwine, LisaCorporate officerIndividual05/31/2016
Sneed, ChadwickCorporate officerIndividual07/01/2020
Tice, PaulCorporate officerIndividual04/25/2017
Abbott, DavidOperational/managerial controlIndividual01/01/2024
Cooper, ValerieOperational/managerial controlIndividual05/17/2009
Abbott, DavidAdp of the SNFIndividual08/27/2025
Cooper, ValerieAdp of the SNFIndividual07/08/2025
Norwine, LisaAdp of the SNFIndividual05/31/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on November 7, 2024: "Ensure medication error rates are not 5 percent or greater."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 7, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 10, 2023: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on November 7, 2024: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Missouri contacts for a concern about a nursing home

These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.

Common questions

What is Lutheran Convalescent Home's Medicare star rating?
CMS rates Lutheran Convalescent Home 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lutheran Convalescent Home get at its last inspection?
5 health deficiencies at the standard inspection on November 7, 2024. The Missouri average is 11.4.
Has Lutheran Convalescent Home been fined?
CMS lists no fines in the last three years.
Does Lutheran Convalescent Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lutheran Convalescent Home?
CMS lists 20 owners and managers, and links the home to Evertrue. Legal business name: LUTHERAN SENIOR SERVICES.

Sources

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