Maplewood Nursing Home Inc
100 Daniel Drive, Webster, NY 14580 · Monroe County · (585) 872-1800
74 certified beds, about 71 residents a day · For profit - Corporation · Medicare and Medicaid since 1976
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335572 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 23, 2025, inspectors cited 4 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 8 health citations since June 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.07 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.92 of those hours.
42.9% of nursing staff left within the year CMS measured (New York average 40.3%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
May 23, 2025Standard inspection · 4 citations
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 05/19/2025 to 05/23/2025, the facility did not ensure that all drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and all drugs and biologicals were stored in locked compartments with access limited to authorized personnel for two (2) (Elmgrove and [NAME] East Hall) of four (4) medication carts and one (1) (Elmgrove) of two (2) medication rooms reviewed. Specifically, medications were left unattended by staff, +expired medications were stored in medication carts and medication rooms, and an unlabeled and undated tube of Medihoney (a treatment used for wounds) was stored in a medication cart.
- D Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 05/19/2025 to 5/23/2025, for one (1) (Resident #17) of three (3) residents reviewed, the facility did not ensure a paid feeding assistant provided dining assistance only for residents who have no complicated feeding problems. Specifically, Unit Assistant #2 provided eating assistance to Resident #17, who was diagnosed with dysphagia (difficulty swallowing).
- D Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on interviews and record review conducted during the Recertification Survey from 05/19/2025 to 05/23/2025, the facility did not maintain a quality assessment and assurance committee that consisted of, but not limited to, the Medical Director or their designee. Specifically, the facility could not provide documented evidence the Medical Director or their designee attended the Quality Assurance and Performance Improvement (QAPI) meetings on a regular basis.
- B Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interviews and record review conducted during a Recertification Survey from 05/19/2025 to 05/23/2025, for four (4) (Residents #1, #30, #70, and #73) of ten (10) residents reviewed, the facility did not develop and implement a baseline care plan that included the minimum healthcare information necessary to properly care for a resident within 48 hours of their admission and provide a summary of the baseline care plan to the resident and their representative. Specifically, for Residents #30, #70, and #73, there was no documented evidence a baseline care plan was developed, and a summary of the baseline care plan provided to the resident and/or their representative. [...]
March 13, 2024Standard inspection, Complaint inspection · 3 citations
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interviews and record review conducted during the Recertification Survey, the facility did not provide influenza and/or pneumococcal immunizations as required or appropriate for one of five residents reviewed. Specifically, the facility was unable to provide evidence that Resident #44, who was eligible for the vaccine, had been offered, declined and/or educated regarding Pneumococcal immunization during their admission. This is evidenced by the following: The undated facility policy, Pneumococcal Immunization included that unless contraindicated, pneumococcal immunizations are highly recommended for all residents of the facility per the facility's protocol. The policy included that all new resident admissions would have their vaccine history checked with their community medical provider prior to admission to the nursing home. [...]
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interviews and record review during the Recertification Survey the facility did not ensure that for one (Resident #73) of two residents reviewed, the resident, the resident's representative, and/or the State Ombudsman had been notified of the transfer and/or discharge from the facility and the reasons for the transfer and/or discharge in writing in a language and manner that they understood. Specifically, Resident #73 was transferred to the hospital and there was no evidence that a notification of the transfer and the reasons for the move had been provided to the resident, the resident's representative, or the State Ombudsman per the regulations. Additionally, there was not documented evidence that the facility was notifying the State Ombudsman program of any hospital transfers/discharges. This is evidenced by the following: [...]
- B Post nurse staffing information every day.
Inspectors wroteBased on observations, interviews, and record reviews conducted during a Recertification Survey the facility did not consistently post the daily nurse staffing information to include the daily resident census, the total number and actual hours worked by the licensed and certified nurses and post the correct data daily at the beginning of each shift and be readily accessible to residents and visitors. Specifically, the nursing staff information was not updated to reflect any staffing changes throughout the day per the regulations. This is evidenced by the following: During observations on 3/7/24, 3/8/24, 3/11/24, 3/12/24 and 3/13/24 at various times from 8:30 AM to 4:30 PM the posted daily nurse staffing forms revealed the resident census and the number and hours of the licensed and certified nursing staff on for each shift. [...]
June 3, 2022Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews, conducted during the Recertification Survey completed on 6/3/22, it was determined that for one of one main kitchen, the facility did not store, prepare, distribute, and serve food in accordance with professional standards (U.S. Food and Drug Administration's Food Code) for food service safety. Specifically, there were cold foods prepared on-site and held for greater than seven days, expired/outdated food products not discarded, food items undated, unlabeled and/or stored uncovered, lack of hair restraints in food preparation areas, and cleaning tools were not stored in a manner to prevent contamination of food, utensils, or equipment. This is evidenced by the following: 1. Observations in the presence of the Dining Manager during the initial brief tour of the main kitchen on 5/31/22 from approximately 8:48 a.m. [...]
Fire safety inspections
9 fire safety citations on file: 3 on May 23, 2025, 2 on March 13, 2024, 4 on June 3, 2022.
Every fire safety citation9 citations
- E Ensure that testing and maintenance of electrical equipment is performed.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that testing and maintenance of electrical equipment is performed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.07 | 3.63 | 3.86 |
| Registered nurses | 0.92 | 0.71 | 0.69 |
| All nursing staff on weekends | 5.52 | 3.18 | 3.42 |
| Nurse aides | 3.65 | ||
| Licensed practical nurses | 1.50 | ||
| Nursing staff turnover (share who left in a year) | 42.9% | 40.3% | 45.8% |
| Registered nurse turnover | 23.5% | 39.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.29 on weekdays and 5.52 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.81 in April to June 2025 to 6.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.07 | 0.92 | 6.29 | 5.52 | 0.0% | 0 of 90 | 71 |
| Oct to Dec 2025 | 5.89 | 0.93 | 6.10 | 5.33 | 0.0% | 0 of 92 | 71 |
| Jul to Sep 2025 | 5.71 | 0.83 | 5.95 | 5.08 | 0.0% | 0 of 92 | 72 |
| Apr to Jun 2025 | 5.81 | 0.84 | 6.04 | 5.22 | 0.0% | 0 of 91 | 73 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for New York
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.7 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.0 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.5 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.5 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.7 | 13.7 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.2 | 1.4 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Maplewood Nursing Home Inc's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: MAPLEWOOD NURSING HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chambery, Gregory | 5% or greater direct ownership interest | Individual | 100% | 07/01/1999 |
| Chambery, Gregory | Operational/managerial control | Individual | 07/01/1999 | |
| Kane, Diane | Operational/managerial control | Individual | 01/01/2018 | |
| Zazzara, Laurie | Operational/managerial control | Individual | 09/16/2006 | |
| Chambery, Gregory | Adp of the SNF | Individual | 07/01/1999 | |
| Kane, Diane | Adp of the SNF | Individual | 02/13/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 23, 2025: "Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 23, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on May 23, 2025: "Have the Quality Assessment and Assurance group have the required members and meet at least quarterly"
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 23, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
Other nursing homes nearby
- St. Ann's Community Webster, 1.8 mi · 5 of 5 stars · 11 citations
- Penfield Place Penfield, 6.3 mi · 5 of 5 stars · 9 citations
- Blossom Health Care Center Inc. Rochester, 7.1 mi · 1 of 5 stars · 36 citations
- Fairport Rehabilitation and Nursing Center Fairport, 7.1 mi · 2 of 5 stars · 27 citations
- The Friendly Home Rochester, 7.6 mi · 4 of 5 stars · 18 citations
- St. Ann's Community Rochester, 7.6 mi · 4 of 5 stars · 13 citations
- The Pearl Nursing Center of Rochester Rochester, 7.7 mi · 1 of 5 stars · 40 citations
- Lilac Manor Rehabilitation and Nursing Center Rochester, 8.6 mi · 1 of 5 stars · 37 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Maplewood Nursing Home Inc's Medicare star rating?
- CMS rates Maplewood Nursing Home Inc 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Maplewood Nursing Home Inc get at its last inspection?
- 4 health deficiencies at the standard inspection on May 23, 2025. The New York average is 8.1.
- Has Maplewood Nursing Home Inc been fined?
- CMS lists no fines in the last three years.
- Does Maplewood Nursing Home Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Maplewood Nursing Home Inc?
- CMS lists 6 owners and managers. Legal business name: MAPLEWOOD NURSING HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.