Home / North Carolina / Charlotte
Mecklenburg Heath and Rehabilitation
2415 Sandy Porter Road, Charlotte, NC 28273 · Mecklenburg County · (704) 583-0430
100 certified beds, about 93 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345471 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 23, 2026, inspectors cited 1 health deficiency (the North Carolina average is 4.7, the national average 9.2).
None of its 9 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $4,475 in the last three years; the largest was $4,475, and the latest is dated December 14, 2023.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.
52.1% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Sanstone Health & Rehabilitation, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
July 23, 2026Standard inspection, Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to maintain a resident's dignity when Nurse Aide (NA) #1 and NA #2 transferred Resident #67 in a mechanical lift out of her room into the common area hallway to a shower bed on the other side of the hallway with the front of her nude body covered with a bath sheet, exposing her bare hips and the bare sides of her buttocks for 1 of 2 sampled residents reviewed for dignity. Resident #67 stated the NAs would cover the front part of her body with a sheet and would leave her sides exposed, but she really didn't like that.
September 19, 2025Complaint inspection · 2 citations
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review, and staff and Medical Director interviews, the facility failed to implement their abuse policy and procedure in the areas of reporting to the state survey agency and investigating an injury of unknown source for a dependent resident who sustained an acute non-displaced proximal (upper) tibia (larger inner shinbone) and fibula (small outer shinbone) fracture and an acute right tibia fracture for 1 of 3 residents reviewed for accidents (Resident #1).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and staff interviews, the facility failed to provide a safe transfer for 1 of 3 residents reviewed for accidents (Resident #1).
August 21, 2025Standard inspection, Complaint inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) in the area of Special Treatments, Procedures, and Programs regarding Chemotherapy for 1 of 19 residents reviewed for accuracy of assessment (Resident #9).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review and staff interviews, the facility failed to administer insulin pen injection according to directions when the Unit Coordinator failed to wait at least 6 seconds prior to removing insulin pen from Resident #4's skin. This deficient practice occurred for 1 of 5 residents observed for medication administration (Resident #4).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews the facility failed to remove expired medications stored in 1 of 3 medication storage rooms (Central Supply).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to follow their Handwashing/Hand Hygiene policy when the Unit Coordinator did not perform hand hygiene prior to donning clean gloves to perform blood glucose fingerstick and insulin injections for Resident #4 and Resident #105. This deficient practice occurred for 1 of 6 staff members observed for infection control practices (Unit Coordinator).
June 6, 2024Standard inspection · 0 citations
December 14, 2023Complaint inspection · 2 citations
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on record review, hospital case manager, physician, and staff interviews, the facility discharged a resident when the resident was sent out to the local hospital for a physician ordered geriatric psychiatric consult. There was also no documentation by the physician stating the reason for the discharge or details about how the facility could not meet the resident's needs or how the resident endangered other residents for 1 of 2 sampled residents reviewed for transfer and discharge (Resident #1) .
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on staff interviews and record review, the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor interventions the committee put into place following the Focused Infection Control and Complaint Investigation survey conducted on 1/19/21 and the Complaint Investigation survey conducted on 12/14/23. This was for a repeat deficiency in the area of Transfer and Discharge Requirements that was originally cited on 1/19/21 during the Focused Infection Control and Complaint Investigation survey, and subsequently recited during the Complaint Investigation survey completed on 12/14/23. The continued failure of the facility during two federal surveys of record shows a pattern of the facility's inability to sustain an effective QAA program.
Fire safety inspections
13 fire safety citations on file: 8 on June 6, 2024, 5 on December 15, 2022.
Every fire safety citation13 citations
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have proper medical gas storage and administration areas.
- E Have properly installed electrical wiring and gas equipment.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 14, 2023 | Fine | $4,475 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.85 | 3.86 |
| Registered nurses | 0.37 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.05 | 3.42 | 3.42 |
| Nurse aides | 2.27 | ||
| Licensed practical nurses | 0.93 | ||
| Nursing staff turnover (share who left in a year) | 52.1% | 49.0% | 45.8% |
| Registered nurse turnover | 66.7% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.05 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.66 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.37 | 3.79 | 3.05 | 0.7% | 0 of 90 | 93 |
| Oct to Dec 2025 | 3.51 | 0.34 | 3.69 | 3.05 | 0.1% | 0 of 92 | 92 |
| Jul to Sep 2025 | 3.63 | 0.33 | 3.81 | 3.19 | 0.1% | 0 of 92 | 91 |
| Apr to Jun 2025 | 3.66 | 0.36 | 3.86 | 3.16 | 0.2% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.5 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.4 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.8 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.2 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: MECKLENBURG HEALTH AND REHABILITATION LLC. CMS links this home to Sanstone Health & Rehabilitation, a group of 18 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sprenger, Christopher | 5% or greater direct ownership interest | Individual | 100% | 06/01/2020 |
| Sprenger, Christopher | Corporate officer | Individual | 06/01/2020 | |
| Mecklenburg Health and Rehabilitation LLC | Operational/managerial control | Organization | 06/01/2020 | |
| Sprenger, Christopher | Operational/managerial control | Individual | 06/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 23, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 21, 2025: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on September 19, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on September 19, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.05 hours per resident per day, below the North Carolina average of 3.42.
Other nursing homes nearby
- Pineville Rehabilitation and Living Center Pineville, 4.7 mi · 3 of 5 stars · 36 citations
- The Stewart Health Center Charlotte, 5.1 mi · 2 of 5 stars · 15 citations
- Briar Creek Health Center Charlotte, 5.8 mi · 4 of 5 stars · 8 citations
- The Sharon at Southpark Charlotte, 6.1 mi · 4 of 5 stars · 10 citations
- The Lodge at Wellmore- Tega Cay Fort Mill, 6.6 mi · 5 of 5 stars · 7 citations
- Novant Health Presbyterian Medical Center-Snu Charlotte, 8.4 mi · 5 of 5 stars · 5 citations
- Pelican Health Randolph LLC Charlotte, 8.5 mi · 1 of 5 stars · 47 citations
- Sardis Oaks Charlotte, 8.6 mi · 3 of 5 stars · 16 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Mecklenburg Heath and Rehabilitation's Medicare star rating?
- CMS rates Mecklenburg Heath and Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mecklenburg Heath and Rehabilitation get at its last inspection?
- 1 health deficiency at the standard inspection on July 23, 2026. The North Carolina average is 4.7.
- Has Mecklenburg Heath and Rehabilitation been fined?
- Yes. CMS lists 1 fine totaling $4,475 in the last three years.
- Does Mecklenburg Heath and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mecklenburg Heath and Rehabilitation?
- CMS lists 4 owners and managers, and links the home to Sanstone Health & Rehabilitation. Legal business name: MECKLENBURG HEALTH AND REHABILITATION LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.