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North Mountain Medical and Rehabilitation Center

9155 North Third Street, Phoenix, AZ 85020 · Maricopa County · (602) 944-1666

164 certified beds, about 157 residents a day · For profit - Corporation · Medicare and Medicaid since 1983

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035087 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 25, 2025, inspectors cited 2 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 4 health citations since July 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.94 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.22 of those hours.

43.0% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
2E
0F
Potential for minimal harm
0A
0B
0C
November 25, 2025Standard inspection, Complaint inspection · 2 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteNumber of residents sampled: 154Number of residents cited: 26Based on observation, interview, review of clinical record, and review of facility policy and procedure, facility failed to ensure that residents with an atypical rash received appropriate treatment, isolation, and infection control measures for 24 residents (#155, #36, #50, #185, #186, #41, #51, #53, #54, #55, #85, #188, #99, #180, #189, #106, #9, #123, #190, #150, #153, #14, #31, and #176); failed to ensure staff performed hand hygiene when providing care for one resident (#143); and, failed to ensure enhanced barrier precautions were followed for one resident (#115). The deficient practice could lead to spread of infection.
  2. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure that medications were administered within ordered parameters and in accordance with accepted standards of practice for one of five sampled residents (Resident #10) who were found to have unnecessary medications. The deficient practice had the potential to cause adverse drug effects and place residents at risk for harm from unnecessary medication that was not clinically indicated at the time of administration.
December 2, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 16, 2025
    Inspectors wroteBased on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#2) was free from physical abuse. The deficient practice could result in further incidents of staff to resident abuse.
September 1, 2023Standard inspection · 0 citations
July 14, 2022Standard inspection · 1 citation
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 31, 2022
    Inspectors wroteBased on the clinical record reviews, resident and staff interviews, facility documents, and policy and procedure, the facility failed to ensure that there was sufficient nursing staff to meet the needs of multiple residents (#s 102, 30, 91, 135, 38, and 109). The deficient practice resulted in residents needs not being met and/or not being met timely.

Fire safety inspections

3 fire safety citations on file: 3 on February 7, 2020.

Every fire safety citation3 citations
  1. D
    Install corridor and hallway doors that block smoke.
    K 363 · February 7, 2020 · Corrected (the home has a date of correction)
  2. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 7, 2020 · Corrected (the home has a date of correction)
  3. D
    Ensure proper usage of power strips and extension cords.
    K 920 · February 7, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)5.943.983.86
Registered nurses1.220.700.69
All nursing staff on weekends5.313.513.42
Nurse aides3.15
Licensed practical nurses1.57
Nursing staff turnover (share who left in a year)43.0%45.1%45.8%
Registered nurse turnover57.7%43.6%42.9%
Administrators who left0

CMS expects 7.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.20 on weekdays and 5.31 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.14 in April to June 2025 to 5.94 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.941.226.205.31 1.9%0 of 90157
Oct to Dec 20255.971.136.225.31 1.0%0 of 92158
Jul to Sep 20256.061.036.285.50 1.8%0 of 92157
Apr to Jun 20256.141.126.435.40 4.9%0 of 91157
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Arizona

JobMedianMiddle halfEmployed
Arizona, all employers
CNAs (nursing assistants)$21.53$18.43 to $22.4220,320
LPNs and LVNs$37.05$32.10 to $39.366,530
Registered nurses$47.84$39.33 to $52.2073,150
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For North Mountain Medical and Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.010.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.22.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.712.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.64.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.510.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.123.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.110.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for North Mountain Medical and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (46.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

46.8% this home

No different from the national rate

US median of homes 51.5% · Arizona: 74 better, 1 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 31 eligible stays.

Potentially preventable readmissions

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 10.7% · Arizona: 4 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 16 eligible stays.

Infections that led to a hospital stay

8.5% this home

No different from the national rate

US median of homes 7.1% · Arizona: 6 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 27 eligible stays.

Self-care and mobility at discharge

78.4% this home

Median of homes: Arizona69.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 37 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arizona0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 66 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Arizona0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 66 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arizona95.1% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RADIANT HILLS HEALTH ASSOCIATES LLC. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Bandera Healthcare LLCDirect ownership interestOrganization10/01/2006
The Ensign Group IncIndirect ownership interestOrganization08/01/2004
Gandhi, HemangManaging control - governing bodyIndividual12/01/2016
Postl, JasonManaging control - governing bodyIndividual01/02/2014
Burnam, SoonCorporate officerIndividual10/01/2006
Keetch, ChadCorporate officerIndividual03/01/2011
Peterson, ForrestCorporate officerIndividual01/01/2025
Gandhi, HemangOperational/managerial controlIndividual12/01/2016
Postl, JasonOperational/managerial controlIndividual01/02/2014
Port, BarryIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/16/2025
Caretrust Gp LLCAdp of the SNFOrganization08/01/2004
Caretrust Reit IncAdp of the SNFOrganization08/01/2004
Ctr Partnership LPAdp of the SNFOrganization08/01/2004
Ensign Services IncAdp of the SNFOrganization08/01/2003
Valley Health Holdings LLCAdp of the SNFOrganization08/01/2004
Gandhi, HemangAdp of the SNFIndividual12/01/2016
Postl, JasonAdp of the SNFIndividual01/02/2014

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on November 25, 2025: "Provide and implement an infection prevention and control program."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on November 25, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on December 2, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on July 14, 2022: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is North Mountain Medical and Rehabilitation Center's Medicare star rating?
CMS rates North Mountain Medical and Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did North Mountain Medical and Rehabilitation Center get at its last inspection?
2 health deficiencies at the standard inspection on November 25, 2025. The Arizona average is 6.4.
Has North Mountain Medical and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does North Mountain Medical and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns North Mountain Medical and Rehabilitation Center?
CMS lists 17 owners and managers, and links the home to The Ensign Group. Legal business name: RADIANT HILLS HEALTH ASSOCIATES LLC.

Sources

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