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Ridgeway Post Acute

523 Hayes Lane, Petaluma, CA 94952 · Sonoma County · (707) 763-2457

79 certified beds, about 75 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555703 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 18, 2026, inspectors cited 7 health deficiencies (the California average is 15.6, the national average 9.2).

Of 61 health citations since August 2022, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 3 fines totaling $32,280 in the last three years; the largest was $16,244, and the latest is dated April 16, 2025.

Nurses and nurse aides worked 4.10 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

36.4% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 61 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
23D
29E
6F
Potential for minimal harm
0A
0B
0C
June 18, 2026Standard inspection, Complaint inspection · 7 citations
  1. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure the rights of three of 18 sampled residents (Residents 11, 12, and 23) were considered when nursing staff did not inform them of the medications being administered during their medication administration process. This failure limited the residents' ability to participate in their care, ask questions, and make informed decisions regarding the medications they received. 1. A review of Resident 11's admission record (facility demographic) indicated she was admitted to the facility in January 2026 with medical diagnosis which included malignant neoplasm of the vulva (cancer that originates in the external female genitalia) and acute diastolic (congestive) heart failure (when the heart muscle becomes stiff and does not relax). [...]
  2. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to protect four of 18 sampled residents' (Resident 47, Resident 62, Resident 69, and Resident 87) personal privacy when: 1. Resident 87's document, titled, Resident Functional Status Checklist, was posted on a dresser stored in a public facility hallway, 2. Resident 69's electronic medical record was left open and visible on a computer screen located on top of a medication cart in a public facility hallway, and; 3. The alternate meal requests for Resident 62 and Resident 47, which included protected health information, were disposed of in the regular kitchen trash without undergoing shredding or proper destruction procedures. These deficient practices had the potential to result in unauthorized disclosure of residents' protected health information and violated their right to personal privacy. 1. [...]
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to store food in a sanitary manner for a census of 74 residents when:1. A kitchen staff member prepared food without the required facial hair covering,2. The kitchen and food storage floors had blackened debris on painted, worn, and tiled surfaces, 3. Opened food containers requiring refrigeration were improperly stored on shelves in the food storage room,4. Raw poultry in the refrigerator was not properly labeled with preparation and expiration dates,5. Food items were opened, undated, and missing use by dates in the food storage area,6. Daily kitchen cleaning was not documented; the log had missing entries, and the kitchen equipment and environment were not clean,7. Expired paper test strips were used to test the sanitation solution concentration in the red buckets,8. [...]
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of abuse to the Department for one of 18 sampled residents (Resident 2). This had the potential to result in harm and continued risk of abuse to Resident 2 and other residents of the facility as a result of the Department being unable to initiate an investigation timely. Record review of Resident 1's admission record (facility demographic) indicated he was admitted on [DATE] with medical diagnoses which included left femur fracture (broken thigh bone) and chronic obstructive pulmonary disease (a progressive lung condition that makes it difficult to breathe). [...]
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to develop and revise care plans for one of 18 sampled residents (Resident 6) when:1. Resident 6 did not have a care plan that addressed a re-occurring infection and the ongoing administration of antibiotics (a medication used to treat or prevent bacterial infections) treatment, and;2. Resident 6 did not have a care plan that followed a change of condition. These failures had the potential to result in inadequate management of Resident 6's health needs, leading to possible worsening of the infection, delayed recovery, or other complications due to the lack of appropriate care planning for ongoing antibiotic treatment and changes in condition. [...]
  6. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to provide services in accordance with professional standards of practice when:1. 72-hour monitoring was not performed as required for one of 18 sampled residents (Resident 34) following a change of condition (COC), and;2. Two Licensed Nurses (LN C and LN D) did not know how to check the function of the wander guard (an electronic wander management system) for a census of 74 residents. These failures had the potential to result in harm to residents by compromising their safety and well-being, as the lack of required 72-hour monitoring after a change of condition could delay the detection and response to health issues for Resident 34, and the inability of two licensed nurses to check the function of the wander guard system could put residents at risk of elopement or wandering without proper safeguards in place. 1. [...]
  7. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to accurately document the controlled drug inventory count for a census of 74 residents when:1. The inventory count was not signed off every incoming and outgoing shift by nursing staff (Licensed Nurse [LN] or Registered Nurse [RN]),2. The total number of medication cards (medication blister card, a multi-compartment medication packing system) was recorded with mathematical errors, and;3. The forms were illegible. These failures increased the facility's potential for diversions (the unlawful removal or misuse of prescription or controlled substances from their intended path, from manufacturer to patient) and led to a lack of accountability for inaccurately documented controlled drugs. [...]
December 16, 2025Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure an abuse allegation between Residents 1 and 2 was reported to the state licensing/certification agency (the state) within 2 hours. This failure could put the residents at significant risk for continued harm, which could lead to severe physical and psychological trauma.
  2. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 29, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to notify the Long Term Care Ombudsman (ombudsman, an advocate for residents of nursing homes, board and care centers, and assisted living facilities) for one out of two sampled residents (Resident 3) when Resident 3 was discharged from the facility and admitted to the hospital on [DATE] and again on 8/12/25. This failure put Resident 3 at risk for unsafe discharge.
August 8, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on interview, observation and record review, the facility failed to provide a comfortable, homelike environment for one of four sampled residents (Anonymous Witness 1) when, after repeated complaints, the facility continued to use a floral-scented air freshener near Anonymous Witness 1's bedroom. This deficient practice resulted in Anonymous Witness 1 experiencing headaches and episodes of throat irritation and had the potential to offend or harm other residents of the facility.
June 16, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 23, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one resident (Resident 1) of four samples residents was treated with dignity and respect when Licensed Nurse 1 (LN 1) made a humiliating comment to Resident 1 in front of residents and staff. This failure resulted in Resident 1 feeling embarrassed and humiliated.
June 3, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide one of three sampled residents (Resident 1) a homelike environment when the window sill and blinds were in need of repair and there was peeling paint on a wall in his room. These failures had the potential to negatively impact Resident 1's comfort and create an environment that was not homelike.
April 16, 2025Complaint inspection · 3 citations
  1. G
    Provide appropriate foot care.
    F687 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on observation, interviews and record reviews, the facility failed to ensure one out of three sampled residents (Resident 1) was provided foot care, including timely toenail trimming when Resident 1's toenails were allowed to grow too long. This failure resulted in Resident 1 acquiring cellulitis (a skin infection that causes swelling and redness) and ingrown toenails (occurs when the edge of the toenail grows into the surrounding skin, causing pain, redness, and swelling) to all toes, which led to the physician to perform matrixectomy (a surgical procedure that removes the growth area of an ingrown toenail) of all toenails on 4/10/25. This failure also resulted in Resident 1 experiencing pain and fear of further pain due to the long and ingrown toenails and the long wait before a physician could provide care for his toenails.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure two out of three sampled residents (Resident 2 and Resident 3) received services to maintain grooming and personal hygiene (the practices and habits that maintain cleanliness and promote health by preventing the spread of germs and disease) when: 1. Residents 2 and Resident 3 were not provided regular nail trimming and nail care , and 2. Resident 3 did not receive showers or bed baths as scheduled. These failures could result in discomfort, potential skin impairments, and infection.
  3. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure a pain management plan was developed for one out of three sampled residents (Resident 1) who was at a high risk of experiencing pain when he had ingrown toenails (occurs when the edge of the toenail grows into the surrounding skin, causing pain, redness, and swelling) and after he underwent matrixectomy (a surgical procedure that removes the growth area of an ingrown toenail) to of all his toenails on 4/10/25. This failure resulted to Resident 1 experiencing pain on his toes from the ingrown toenails and after the matrixectomy procedure to all toes.
March 12, 2025Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to promote and enhance the sense of well-being for two residents (Resident 1 and Resident 6) of four sampled residents when facility staff did not verify Resident 1 and Resident 6 wore their own clothing. This failure resulted in Resident 1 showing up to a family party during the holidays wearing women ' s clothes and Resident 6 feeling disrespected and sad.
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure three residents (Resident 1, Resident 2 and Resident 4) of four sampled residents who lost personal items at the facility had their items located, replaced or reimbursed. These failures had the potential to result in feelings of frustration, loss of control, and uncertainty, which could have affected the residents ' comfort at the facility.
January 22, 2025Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to follow physician's orders for one resident (Resident 1) of two sampled residents when licensed nurses did not communicate Resident 1's treatment orders written by a Wound Care Physician Assistant (PA - a licensed medical professional whose duties include ordering labs, medications, and treatments) for a wound on the left heel to the Attending Physician (a physician who is responsible for a patient's care in a hospital or skilled nursing facility) for approval and a signature. This failure decreased the facility's potential to ensure Resident 1's wound care treatments were ordered and carried out.
September 27, 2024Standard inspection · 14 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure food safety and sanitation guidelines were followed when: 1. Proper handwashing was not followed in the kitchen; 2. The proper cool down process of food and Temperature Control for Safety (TCS) process were not monitored; 3. The facility's thawing process for food was not followed; 4. The potential for cross contamination was not prevented; 5. Cleaning cloths were not placed in sanitizing solution between use; 6. Hair restraints were not utilized; 7. Food storage guidelines were not followed; 8. Food preparation equipment and utensils were not clean and kept in good working order; 9. Kitchen cleaning equipment was not stored properly; 10. Kitchen equipment and the environment were not clean; 11. [...]
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents were treated with dignity and respect when: 1. A staff member was observed standing while assisting a resident with meals; and, 2. Three staff were observed speaking a language other than English by the dining room of the facility during lunch hour. These findings had the potential for residents to experience feelings of sadness, frustration, and helplessness for a census of 76 residents.
  3. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on interview and record review, the facility failed to promptly respond and ensure resolutions for concerns brought-up during resident council meetings for a sample of 13 residents. This failure had the potential to result in unresolved patient care concerns, and feelings of frustration and loss of control for the residents of the facility.
  4. E
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to post the location of the survey results in a easily noticeable manner. This failure decreased the facility's potential to honor the rights of 76 residents to examine the facility's survey results.
  5. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, functional, and comfortable environment for residents when: 1. Two of three shower rooms were being used as storage; and, 2. The facility's smoking area dirty and unkempt. These failures made the shower rooms and smoking area uncomfortable and not a homelike environment.
  6. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide its residents a safe and functional environment free of accident hazards when water temperatures measured above 120 degreed Fahrenheit (F) in two showers and seven resident rest room faucets. These failures increased the risk of scalds or burns from hot faucet water and showers for a census of 76 residents.
  7. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide pharmaceutical services to meet residents needs for three of nine residents (Residents 39, 46 and 53) when: 1. Licensed Nurse A (LN A) did not identify Resident 39 prior to administering his morning medications on 9/24/24. 2. Resident 39's physician's order and Medication Administration Record (MAR) for a Lidocaine Patch (a topical medication for pain relief) did not follow the medication's package insert instructions for use. 3. The LN B administered a different resident's Metformin (a medication to treat diabetes/high blood sugar) to Resident 46. 4. The LN B administered Tylenol (a pain medication) to Resident 46 but did not document the medication administration on Resident 46's MAR. [...]
  8. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to: 1) Remove an unsampled discharged resident's medication from the medication cart and medications for four residents (Resident 25, Resident 69, Resident 27, and Resident 10) were not placed in their proper storage; and, 2) Maintain the temperature in the medication room between 68 degrees Fahrenheit (F) and 77 degrees F. These failures resulted in Resident 46 being administered Resident 27's medication and decreased the facility's potential to appropriately store medications.
  9. E
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the following: 1. The Certified Dietary Manager (CDM) ensured kitchen staff were competent in their job specific duties; and, 2. The Registered Dietitian (RD) did not have adequate oversight of the kitchen functions. These failures decreased the facility's potential to provide safe food handling and santiation for 76 residents who received preared food from the kitchen.
  10. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, interviews, and record review the facility failed to: 1. Follow the recipe for Pacific Rim Pork Roast and Carrots with Parsley and 2. Ensure the resident meals were flavorful, appetizing, and cooked meat was tender for 76 residents who were served food from the kitchen. This deficiency decreased the facility's potential to serve palatable food and could lead to unintended weight loss due to reduced oral intake.
  11. E
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on interview and review, the facility failed to ensure facility staff and resident visitors were educated on safe food handing practices and food brought to the facility from the outside for resident consumption had the option to be heated. These failures had the potential for unsafe food handling which could lead to food borne illness and resident preferences not honored regarding food temperature for 76 residents who resided in the facility.
  12. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a sanitary storage area when one dumpster was overflowing with trash and its lid was unable to be closed, and the immediate area was strewn with trash and dirty resident equipment. This failure increased the potential to harbor and breed pathogens (organisms causing disease) and attract pests (insects and rodents).
  13. E
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, interview and facility document and policy and procedure review, the facility failed to ensure essential equipment was maintained in proper working order when the ice machine was not clean and the manufacturer's guidelines were not followed. This failure had the potential for equipment to not function the way it was intended.
  14. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure resident food preferences were honored for one resident (Resident 4) of 18 sampled residents when Resident 4 disliked pasta but was served pasta for lunch. This failure decreased the facility's potential to honor residents' preferences.
August 13, 2024Complaint inspection · 3 citations
  1. G
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on interview and record review, the facility failed to honor the rights of one of two residents (Resident 5) when Resident 5 ' s medical decision-maker, Family Member 2 (FM2) was not asked or notified before starting to give Resident 5 a new pain medication MS (morphine sulphate) Contin (a long-acting pain medication made with morphine, an opiate). This failure resulted in Resident 5 becoming over sedated (state of calmness, relaxation, or sleepiness), requiring naloxone (a medication that reverses the potentially deadly effects of opiate toxicity), when he was administered a new medication before FM2 had been given a chance to consider the risks and benefits or permission for them to give it to him.
  2. G
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on interview and record review, the facility failed to follow up on a stat (immediately, urgent) laboratory (lab, a facility that provides controlled conditions in which scientific or technological research, experiments, and measurement may be performed) order for one of two sampled residents (Resident 5) when a stat urinalysis (UA, a basic test that examines the contents of a urine sample to identify conditions that may need treatment) and culture and sensitivity (C&S, a lab test that checks which bacteria are in the urine and which antibiotic will kill the bacteria) specimen for Resident 5 was rejected by the lab on 7/15/24 and a new urine specimen was not collected. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observation, interview and records review, the facility failed to ensure one Unlicensed Staff (Unlicensed Staff B) wore an N95 respirator to care for COVID-19 positive residents. This failure can result to the spread of infection to other facility residents and staff and cause an outbreak of COVID-19 in the facility further endangering the lives of the already frail elderly residents of the facility.
February 1, 2024Complaint inspection · 3 citations
  1. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observations, interviews and records review, the facility failed to ensure call lights (an alerting device for nurses or other nursing personnel to assist a patient when in need) was accessible to four of four sampled residents (Resident 1, 2, 3 & 4). This failure kept the residents' needs uncommunicated to the staff, potentially placing them at risk for neglect and harm.
  2. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observations, interviews and records review, the facility failed to revise and implement a Fall and Elopement Care Plan for four of five sampled residents (Resident 1, 3, 4 and 5). These failure had the potential for facility staff to provide inadequate care and supervision to ensure the health and safety needs of the Residents were met. (Reference F600 & F689)
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 26, 2024
    Inspectors wroteBased on observations, interviews and records review, the facility failed to update the Elopement (an unauthorized departure of a patient from an around-the-clock care setting) Risk Observation/ Assessment and failed to provide oversight supervision to ensure a safe environment to one of two sampled residents (Resident 5), when facility staff were aware of Resident 5 ' s attempt of leaving the facility unsupervised. These failures resulted to Resident 5 leaving the facility repeatedly without staff supervision, putting her at risk for serious physical harm or even death.
November 21, 2023Complaint inspection · 3 citations
  1. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on interviews and records review, the facility failed to ensure its transfer or discharge policy was implemented for one of three sampled residents (Resident 1), when Resident 1 was discharged from the facility while being treated at the hospital and the Long-term Care Ombudsman (a person who investigates, reports on, and helps settle complaints) was not notified of the discharge. This failure prevented Resident 1 to exercise his right to appeal the facility's decision to be discharged and prevented the Ombudsman from advocating for Resident 1's best interest during the discharge process.
  2. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on interviews and records review, the facility failed to ensure notices of the bed hold policy were provided to two of three hospitalized residents (Resident 1 and Resident 2). This failure resulted in Resident 1 and Resident 2 not being informed they could return to the facility after hospitalization, and if they needed to submit payment to reserve a bed. Resident 1 During a review of the Face sheet (A one-page summary of important information about a resident) indicated Resident 1 was admitted on [DATE], with diagnosis including but not limited to Malignant Neoplasm (another term for a cancerous tumor [cancer cells form a lump or growth] of Rectum (end part of the large intestine that connects the colon to the anus); Colostomy Status (an operation that creates an opening for the colon, or large intestine, through the abdomen); [...]
  3. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on interviews and records review, the facility failed to allow one of two sampled residents (Resident 1) to return to the nursing facility, when Resident 1 was ready to be discharged from the hospital and wanted to return to the nursing facility. This failure had the potential to cause psychosocial (pertaining to the influence of social factors on an individual's mind or behavior) harm for Resident 1 from displacement (the act of forcing somebody/something away from their home or position).
November 20, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on interviews and record reviews, the facility failed to report to the State (the centralized, law-making, law-enforcing, politically [NAME] institution in society) and the Ombudsman (a person who investigates, reports on, and helps settle complaints) an allegation of abuse for one out of two sampled residents (Resident 2) when Resident 1 threatened to kill Resident 2. These failures could potentially put the facility residents ' safety at risk and could result to ongoing abuse.
August 12, 2022Standard inspection · 19 citations
  1. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and records review, the facility failed to ensure effective kitchen oversight by the Registered Dietitian (RD) and designated Dietary Manager as evidenced by findings associated with meal production and meal distribution, food safety and sanitation, safe/functional environment, and staff orientation and training. This failure had the potential for putting 64 of 66 residents at nutritional risk or further compromising their nutritional status.
  2. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow the approved menu and physician diet orders when one Confidential Resident and Resident 52 complained of meal portions, five (5) of 64 residents (Resident 50, Resident 34, Resident 28, Resident 41, and Resident 51) on small portion diet, and one (1) unidentified resident on double entree diet were served the same portion of food like all the other residents who were on regular portion diet. This failure could result in undesirable changes of nutritional status, impaired healing, or poor well-being of residents in the facility.
  3. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to prepare food to conserve flavor and palatability (tastiness) for 4 unsampled residents (Resident 14, Resident 52, and two confidential residents) and 7 of 64 resident (Resident 53, Resident 45, Resident 48, Resident 18, Resident 16, Resident 160, and Resident 43) who were on pureed diet, when pureed entrée was served salty to taste. This failure could lead to weight loss and decline in nutritional status of residents in the facility.
  4. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and records review, the facility failed to ensure kitchen staff practiced safe food handling to prevent potential food contamination when an opened bag of all purpose flour was not transferred to a clean container with a lid after it was opened. These failure could potentially result to food contamination and outbreak of foodborne illness among residents of the facility.
  5. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to implement measures to reduce the risk of disease and infection transmission when: 1. Licensed staff were unable to identify appropriate transmission based precautions in caring for two out of two sampled resident (Resident 53 and 46) who had ESBL (Extended Spectrum Beta-Lactamase, an enzyme found in strains of bacteria and is spread by direct contact with the infected persons' bodily fluids); and 2. [...]
  6. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on interview and record review, the facility failed to follow up on the resident's reported missing personal items and ensure the residents aware of the Theft and Loss policy for three (Resident 37, 211 and 35) out of six sampled resident's personal belongings from theft/loss. These failures resulted in residents stating they felt frustration, grief and confusion regarding the facility's lack of care and respect to their personal items.
  7. E
    The resident has the right to receive notices in a format and a language he or she understands.
    F574 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure that the required notice and communication posting with the State Survey Agency (SSA) can be read and understood by the residents without staff assistance for three confidential residents and three out three sampled residents (Residents 1, 14 and 56). This failure had resulted to residents not having an access to this contact Information should they need to file a complaint with the State Survey Agency and had the risk for residents to feel like their welfare and autonomy does not matter.
  8. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure that the residents were aware on how to formally file a grievance for three out of 12 sampled residents (Residents 24, 35 and 211). This failure had the potential to result in residents unresolved grievance, leaving residents feeling angry and frustrated.
  9. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility: 1) Failed to protect one resident (Resident 41) from verbal abuse when she was subjected to sexual and inappropriate comments by 2 male residents (Resident 1 and Resident 2) and 2) Failed to protect one resident (Resident 21) from profane comments from Resident 1. These failures caused Resident 41 to feel uncomfortable and creepy, contributed to Resident 21 appearing upset, and caused potential for emotional distress and suffering, which in turn could cause decreased ability for Resident 41 and Resident 21 to attain or maintain their highest practicable psychosocial well-being. Findings 1) Review of Resident 1's medical record revealed he was a male resident with a BIMS (assessment tool) score of 8 (moderate cognitive impairment). [...]
  10. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to timely report three allegations of abuse involving Residents 1, Resident 2, Resident 41, and Resident 21 to the State Survey Agency. These failures prevented the State Survey Agency from conducting independent abuse investigations on behalf of Resident 41 and Resident 21 and potentially negatively impacted the psychosocial well-being of all four residents. These failures also had the potential to result in re-occurrence abuse. Findings 1) Review of Resident 1's medical record revealed he was a male resident with a BIMS (assessment tool) score of 8 (moderate cognitive impairment). [...]
  11. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to investigate three allegations of abuse involving Residents 1, Resident 2, Resident 41, and Resident 21. These failures prevented the facility from determining the root cause of the incidents and from assessing the victims for potential negative outcomes; these failures potentially prevented the facility from protecting the victims from further abuse and potentially negatively impacted the psychosocial well-being of all four involved residents. Findings 1) Review of Resident 1's medical record revealed he was a male resident with a BIMS (assessment tool) score of 8 (moderate cognitive impairment). [...]
  12. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observations, interviews and record reviews, the facility 1) Failed to implement the interventions to reduce the fall risk and hazards for one out of one sampled resident (Resident 12), which had the potential to result in serious injuries, including fractures and broken bones; and 2) Failed to adequately supervise one resident (Resident 1), who had a history of aggression, when he pulled 2 televisions off the walls in his room and the incident was not documented. This caused potential harm to Resident 1 and Resident 49 (Resident 1's roommate) when the televisions were pulled from the wall and caused potential for inability to track Resident 1's behaviors when the incident was not documented in his, or Resident 49's, medical records.
  13. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the respiratory care equipment was labeled with due dates for changing the tubing and humidifiers for 2 of 8 residents (Resident 161 and 162). This failure could lead to oxygen tubing and humidifiers not being changed. Residents were then placed at risk for infection if the tubing is contaminated or the humidifier water gets contaminated.
  14. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteThe facility failed to maintain accurate medical records on two (Resident 1 and Resident 6) out of two sampled residents when: 1) Resident 1 had two outbursts of pulling television sets out of their wall mounted brackets and there was no documentation in the medical record regarding the event and 2) Resident 6 had nursing documentation indicating her toenails were short and clean when observed the toenails on both feet had been overgrown and full of dry flaky skin. These failures resulted in inaccurate medical records which either did not include important changes in condition or inaccurate nursing assessments which could potentially endanger each resident
  15. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide necessary services to maintain good grooming and personal hygiene for 1 of 8 residents on hall 2 (Resident 161) who did not get a shower or have hair washed for 10 days. This failure had the potential to lower a resident's self-esteem and leave resident at risk for infection.
  16. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on interview and record review, the facility failed to follow Physician orders to prevent and treat constipation for 1 of 8 Residents on hall 2 (Resident 18). This failure resulted in Resident 18 having a bout of constipation, which caused Resident 18 moderate pain and discomfort and put her at risk for tearing of the mucous membrane and forming hemorrhoids from being constipated.
  17. D
    Provide appropriate foot care.
    F687 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide necessary foot care treatment for one (Resident 6) of one sampled resident when the facility did not have a process for ensuring residents had appropriate foot care. This failure resulted in Resident 6 having significantly overgrown toenails.
  18. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure that one out of one sampled resident (Resident 49) who requires dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly) received care consistent with professional standards of practice when there was no assessment of the Resident 49's left arm for bruit (a rumbling or swooshing sound of a dialysis fistula usually heard with a stethoscope) or thrill (a vibration felt on the overlying skin ) every four hours after dialysis treatments as stated on the facility's Nurses Dialysis Communication Record form. [...]
  19. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a safe and sanitary environment in the kitchen as evidence by cracked and broken linoleum/tiles on the kitchen floor. This failure could cause trips and falls among the kitchen staff and cause dirt to build up on the floor attracting cockroaches and rodents.

Fire safety inspections

25 fire safety citations on file: 12 on June 18, 2026, 9 on September 27, 2024, 4 on August 12, 2022.

Every fire safety citation25 citations
  1. F
    Establish staff and initial training requirements.
    E 37 · June 18, 2026 · Corrected (the home has a date of correction)
  2. F
    Conduct testing and exercise requirements.
    E 39 · June 18, 2026 · Corrected (the home has a date of correction)
  3. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · June 18, 2026 · Corrected (the home has a date of correction)
  4. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 18, 2026 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 18, 2026 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 18, 2026 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 18, 2026 · Corrected (the home has a date of correction)
  8. E
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · June 18, 2026 · Corrected (the home has a date of correction)
  9. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 18, 2026 · Corrected (the home has a date of correction)
  10. D
    Provide properly protected cooking facilities.
    K 324 · June 18, 2026 · Corrected (the home has a date of correction)
  11. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · June 18, 2026 · Corrected (the home has a date of correction)
  12. D
    Provide a written emergency evacuation plan.
    K 711 · June 18, 2026 · Corrected (the home has a date of correction)
  13. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · September 27, 2024 · Corrected (the home has a date of correction)
  14. F
    Install corridor and hallway doors that block smoke.
    K 363 · September 27, 2024 · Corrected (the home has a date of correction)
  15. F
    Ensure proper usage of power strips and extension cords.
    K 920 · September 27, 2024 · Corrected (the home has a date of correction)
  16. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · September 27, 2024 · Corrected (the home has a date of correction)
  17. D
    List the names and contact information of those in the facility.
    E 30 · September 27, 2024 · Corrected (the home has a date of correction)
  18. D
    Use approved construction type or materials.
    K 161 · September 27, 2024 · Corrected (the home has a date of correction)
  19. D
    Provide a written emergency evacuation plan.
    K 711 · September 27, 2024 · Corrected (the home has a date of correction)
  20. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · September 27, 2024 · Corrected (the home has a date of correction)
  21. D
    Meet requirements for the use of electrical equipment.
    K 919 · September 27, 2024 · Corrected (the home has a date of correction)
  22. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 12, 2022 · Corrected (the home has a date of correction)
  23. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · August 12, 2022 · Corrected (the home has a date of correction)
  24. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 12, 2022 · Corrected (the home has a date of correction)
  25. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 12, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 16, 2025Fine $16,244
August 13, 2024Fine $8,018
August 13, 2024Fine $8,018

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.104.523.86
Registered nurses0.410.670.69
All nursing staff on weekends3.614.093.42
Nurse aides2.69
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)36.4%36.7%45.8%
Registered nurse turnover42.9%38.1%42.9%
Administrators who left0

CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.30 on weekdays and 3.61 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 4.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.100.414.303.61 1.1%0 of 9075
Oct to Dec 20254.070.404.203.73 2.0%0 of 9272
Jul to Sep 20254.420.384.633.89 4.1%0 of 9273
Apr to Jun 20253.960.344.173.44 0.0%0 of 9175
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Ridgeway Post Acute. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.610.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.21.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.41.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.71.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.69.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.04.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
8.812.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.411.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Ridgeway Post Acute's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (45.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

45.7% this home

No different from the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 75 eligible stays.

Potentially preventable readmissions

11.5% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 71 eligible stays.

Infections that led to a hospital stay

9.6% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 55 eligible stays.

Self-care and mobility at discharge

63.3% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 60 residents counted.

Falls with major injury

0.0% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 93 residents counted.

New or worsened pressure ulcers

1.0% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 93 residents counted.

Medication list given at discharge

60.9% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: PETALUMA SNF HEALTHCARE, LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Providence Group Inc5% or greater direct ownership interestOrganization100%01/11/2023
Picetti, DominicContracted managing employeeIndividual03/01/2024
Tucker, RileyW-2 managing employeeIndividual03/01/2023
Apt, FrederickCorporate officerIndividual01/01/2024
Hancock, MarkCorporate officerIndividual01/01/2024
Jergensen, JoshuaCorporate officerIndividual01/01/2024
Mitchell, JohnCorporate officerIndividual01/01/2024
Tucker, RileyOperational/managerial controlIndividual03/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 19 problems in this area, most recently on June 18, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 11 problems in this area, most recently on June 18, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on April 16, 2025: "Provide appropriate foot care."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on June 18, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.61 hours per resident per day, below the California average of 4.09.

Other nursing homes nearby

Assisted living in Petaluma

Licensed assisted living homes in the same town or within 5 miles, each with its California inspection record.

Assisted living in California

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Ridgeway Post Acute's Medicare star rating?
CMS rates Ridgeway Post Acute 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Ridgeway Post Acute get at its last inspection?
7 health deficiencies at the standard inspection on June 18, 2026. The California average is 15.6.
Has Ridgeway Post Acute been fined?
Yes. CMS lists 3 fines totaling $32,280 in the last three years.
Does Ridgeway Post Acute accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Ridgeway Post Acute?
CMS lists 8 owners and managers, and links the home to PACS Group. Legal business name: PETALUMA SNF HEALTHCARE, LLC.

Sources

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