596 Sheldon Road, Saint Albans, VT 05478 · Franklin County · (802) 524-6534
115 certified beds, about 81 residents a day · For profit - Corporation · Medicare and Medicaid since 1972
CMS Care Compare ratings, data as of September 1, 2026 · CCN 475021 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on February 25, 2026, inspectors cited 1 health deficiency (the Vermont average is 7.9, the national average 9.2).
Of 14 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $148,714 in the last three years; the largest was $115,044, and the latest is dated July 22, 2025.
Nurses and nurse aides worked 3.74 hours per resident per day, against 4.22 across Vermont and 3.86 nationally. Registered nurses accounted for 0.96 of those hours.
48.2% of nursing staff left within the year CMS measured (Vermont average 55.4%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection control practices related to hand hygiene, glove use, and medication disposal were implemented during medication administration and wound care for two sampled residents (Resident #1 and Resident #6); and during the handling of a biohazard container on 1 applicable medication cart. This is a repeat deficiency for this facility with the violation cited during the previous re-certification survey dated 1/28/25.
Inspectors wroteBased on interview and record review, the facility failed to protect the residents' right to be free from physical and verbal abuse by staff and other residents for two (Resident #1 and Resident #2) of 3 sampled.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess and identify individual risks and implement measures to provide supervision to prevent accidents resulting in harm to 1 of the 3 sampled residents (Resident #1).
Inspectors wroteBased on interview and record review, the facility failed to acknowledge and assess the underlying causes of the resident's expression of distress and failed to develop and implement a care plan that addressed this distress, resulting in deterioration of the resident's mental and psychosocial well-being and resulting in the resident harming self for 1 of 3 (Resident #1) of the applicable sample and failed to revise care plans for triggers related to trauma for 9 or 12 residents (Residents #1, #2, #3, #4, #5, #6, #7, and #8). This is a repeat deficiency for this facility, with the violation cited during the previous recertification survey, dated 1/28/25.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable and homelike environment regarding resident room maintenance and repair on all resident units. This is a repeat deficiency for this facility, with violations cited during the previous two recertification surveys, dated 10/04/23 and 10/26/22.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that freezer food temperatures were maintained at a safe level for 3 of 4 freezers, including the walk-in freezer for the main kitchen that serves food for all residents in the facility. This is a repeat deficiency.
Inspectors wroteBased on observation and interview, the facility failed to implement facility-wide systems for the prevention and control of infections and communicable diseases of residents, staff, and visitors.
Inspectors wroteBased on interview and record review, the facility failed to ensure a required Level 1 Preadmission Screening and Resident Review (PASRR) was conducted for 2 residents [Res.#16 & #75] of 23 sampled residents to ensure the residents were evaluated for serious mental illness and were not inappropriately placed in nursing homes for long term care.
Inspectors wroteBased observation, interview, and record review, the facility failed to ensure that a resident who is unable to carry out activities of daily living (ADLs) without assistance receives the proper level of assistance for 2 of 3 sampled residents (Resident #36 and Resident #4) related to nail care.
Inspectors wroteBased on interviews and record review, the facility failed to develop an individualized care plan that addresses the assessed emotional and psychosocial needs of the resident and failed to provide services that address the assessed needs of the resident for 1 of 23 residents (Resident #5).
Inspectors wroteBased on observation and staff interview, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety.
Inspectors wroteBased on observations and interviews, the facility failed to provide necessary maintenance services to ensure residents have a safe, clean, comfortable, and homelike environment. The facility also failed to ensure the environment was cared for in a sanitary manner by cleaning and properly storing a resident commode for 1 of 21 (Resident #33) residents in the sample. 1. During observations on 10/2/23 in the rooms on the East and [NAME] units, the following environmental concerns were identified: room [ROOM NUMBER] had a cove base (used as a transition material from floor to wall) peeling from the corner of the wall, exposing broken plaster pieces. In room [ROOM NUMBER], the walls were scratched, and sheet rock exposed. room [ROOM NUMBER] the entrance door, closet doors, and bathroom door all have scratched wood, and the register needs painting. [...]
Inspectors wroteBased on observation, interview, and record review, the facility failed to assure that services provided by the facility are provided according to professional standards regarding documentation, assessment, obtaining physician orders, and creating a plan of care regarding the use of a splint for 1 of 21 sampled residents (Resident #3).
Inspectors wroteBased on record review and interviews, the facility failed to ensure that the recommendations on a Medication Review Recommendations (MRR) made by the pharmacists, were acted on for 1 of 5 sampled residents (Resident #58).
1 fire safety citation on file: 1 on February 25, 2026.
| Date | Penalty | Amount or length |
|---|---|---|
| July 22, 2025 | Fine | $115,044 |
| January 28, 2025 | Fine | $33,670 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Vermont | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 4.22 | 3.86 |
| Registered nurses | 0.96 | 0.80 | 0.69 |
| All nursing staff on weekends | 3.31 | 3.66 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.68 | ||
| Nursing staff turnover (share who left in a year) | 48.2% | 55.4% | 45.8% |
| Registered nurse turnover | 0.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.91 on weekdays and 3.31 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 22.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.96 | 3.91 | 3.31 | 22.4% | 0 of 90 | 81 |
| Oct to Dec 2025 | 3.52 | 0.81 | 3.65 | 3.17 | 22.7% | 0 of 92 | 83 |
| Jul to Sep 2025 | 3.49 | 0.74 | 3.62 | 3.17 | 24.3% | 0 of 92 | 83 |
| Apr to Jun 2025 | 3.47 | 0.78 | 3.59 | 3.18 | 29.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Vermont, Jan to Mar 2026 | 4.25 | 0.79 | 4.47 | 3.71 | 23.2% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Vermont, all employers | |||
| CNAs (nursing assistants) | $22.66 | $19.64 to $23.53 | 3,030 |
| LPNs and LVNs | $33.62 | $29.56 to $37.61 | 1,130 |
| Registered nurses | $46.86 | $39.53 to $50.58 | 7,410 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Vermont | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.5 | 19.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.1 | 5.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 25.2 | 17.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.7 | 5.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.5 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.4 | 22.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.5 | 17.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.9 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Saint Albans Healthcare and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
52.6% this home
No different from the national rate
US median of homes 51.5% · Vermont: 8 better, 3 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 161 eligible stays.
8.5% this home
No different from the national rate
US median of homes 10.7% · Vermont: 1 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 181 eligible stays.
6.3% this home
No different from the national rate
US median of homes 7.1% · Vermont: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 111 eligible stays.
52.2% this home
Median of homes: Vermont57.4% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 92 residents counted.
0.8% this home
Median of homes: Vermont0.4% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 133 residents counted.
2.3% this home
Median of homes: Vermont2.7% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 133 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Vermont97.6% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 12 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: FIVE NINETY SIX SHELDON ROAD OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Genesis Omg Operations LLC | 5% or greater direct ownership interest | Organization | 100% | 09/07/2007 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 02/02/2015 | |
| Berg, Michael | Corporate officer | Individual | 03/02/2015 | |
| Bogdan, Gregory | Corporate officer | Individual | 06/01/2020 | |
| Bridgeford, Laura | Corporate officer | Individual | 06/01/2024 | |
| Mendelson, Avi | Corporate officer | Individual | 04/01/2024 | |
| Genesis Administrative Services LLC | Operational/managerial control | Organization | 01/01/2019 | |
| Djalayer, Kasra | Operational/managerial control | Individual | 06/01/2021 | |
| Jennings, Jessica | Operational/managerial control | Individual | 07/18/2022 | |
| Genesis Administrative Services LLC | Adp of the SNF | Organization | 02/03/2025 | |
| Djalayer, Kasra | Adp of the SNF | Individual | 02/03/2025 | |
| Jennings, Jessica | Adp of the SNF | Individual | 02/03/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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