Smyrna Care Center
200 Mayfield Drive, Smyrna, TN 37167 · Rutherford County · (615) 355-0350
125 certified beds, about 94 residents a day · For profit - Corporation · Medicare and Medicaid since 1983
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445160 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 26, 2020, inspectors cited 9 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 30 health citations since January 2018, 6 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $183,015 in the last three years; the largest was $183,015, and the latest is dated April 27, 2026.
Nurses and nurse aides worked 3.22 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
65.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Exceptional Living Centers, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
April 27, 2026Complaint inspection · 1 citation
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, MedicineNet.com article titled, Normal Blood Sugar Levels in Adults with Diabetes, American Diabetic Association (ADA) factsheet Understanding A1C Test (Glycated Hemoglobin-Blood test that measures average blood glucose levels over the past 2 to 3 months) review, medical record review, and interview, the facility failed to ensure the provider was contacted following Blood Glucose (BG) readings that fell outside of the parameters for notification for 5 of 7 (Resident #1, #2, #3, #6 and #7) sampled residents reviewed for medication administration. The facility's failure to ensure staff followed the facility policy and physician's orders to notify the physician of BG levels that fell outside of the listed parameters placed Resident #1 at the likelihood of developing adverse effects and complications related to uncontrolled blood glucose levels. [...]
February 26, 2020Standard inspection · 9 citations
- F Post nurse staffing information every day.
Inspectors wroteBased on facility documentation review and interview the facility failed to post complete daily staffing sheets of nursing hours for 18 months.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to post signage for 1 of 1 resident (Resident #85) on contact isolation. The facility failed to transport and store laundry in a safe and sanitary manner to 1 of 3 clean linen storage rooms. The facility failed to apply proper PPE (Personal Protective Equipment) before entering 1 of 1 contact isolation room.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to treat 1 of 5 residents (Resident #391) who required an indwelling urinary catheter with dignity related to not covering the resident's indwelling urinary catheter drainage bag with a privacy cover, and failed to treat 4 of 17 residents with dignity who were referred to as feeders during the breakfast tray pass on 2/25/2020.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on facility documentation review, medical record review, observation, and interview the facility failed to have a call light in reach for 1 of 41 residents (Resident #27) reviewed for call light placement.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on facility policy review, facility documentation review, medical record review, and interview, the facility failed to prevent abuse for 1 of 2 residents (Resident #42) involved in a resident to resident altercation.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and interview, the facility failed to capture Hospice Services on the Quarterly Minimum Data Set (MDS) assessment for 1 of 4 residents (Resident #19) who received hospice services.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to ensure 1 of 41 residents (Resident #31) had clean and groomed fingernails.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review and interview the facility failed to implement physician's orders for 1 of 41 residents (Resident #88) reviewed for physician orders.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to label and date oxygen tubing and store nebulizer tubing in a safe and sanitary manner for 2 of 18 residents (Residents #27 and #390) receiving respiratory treatments.
March 6, 2019Standard inspection · 7 citations
- F Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation and interview, the facility failed to sanitize a thermometer while obtaining food temperatures in 1 of 5 observations of the dietary department.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on medical record review, observation and interview, the facility failed to serve food in a safe and sanitary manner for 1 (#56) of 14 residents during the noon meal on 3/4/19; the facility dietary department failed to label and date leftovers stored in the walk-in refrigerator, and failed to dispose of expired food items stored in the walk-in refrigerator in 1 of 5 observations of the dietary department.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to store medications and biologicals in accordance with currently accepted professional standards of Practice for 1 resident (#62) of 85 residents observed and in 5 of 7 medication storage areas.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on medical record review, observation and interview, the facility failed to provide 1 (#16) of 5 residents with dignity during the noon meal on 3/4/19 related to Certified Nurse Aide (CNA) standing while assisting Resident #16 with the meal.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on medical record review and interview, the facility failed to perform a level 2 Preadmission Screening and Resident Review (PASARR) for 1 resident (#27) of 11 residents receiving antipsychotics.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on facility policy review, facility's performance skill checklist oxygen delivery form review, medical record review, observation and interview, the facility failed to properly store oxygen tubing, nebulizer mask and tubing for 1 resident (#62) of 14 residents reviewed receiving respiratory treatments.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on Pharmacy contract review, observation and interview, the pharmacy services failed to ensure medications and biologicals were stored and labeled according to current professional standards of practice for 3 of 5 medication carts.
January 24, 2018Standard inspection · 13 citations
- G Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteThis REQUIREMENT is not met as evidenced by: Based on medical record review and interview, the facility failed to notify the Physician when Resident #68 incurred substantial injury related to a fall, had a decline in status, and needed treatment alterations regarding a Thoracic Lumbar Spinal Orthopedic (TLSO) brace. Failure for the facility to notify the Physician on 11/1/17 resulted in Resident #68 developing an axillae pressure ulcer while experiencing pain from the TLSO brace (HARM).
- G Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to provide skin assessments for Resident (#68). Resulting in development of skin pressure ulceration to the right axilla and arm resulting in (HARM). Medical record review revealed Resident #68 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Dementia without Behavioral Disturbance, Dysphagia, Essential Hypertension, Major Depressive Disorder, Type 1 Diabetes, Fracture of Unspecified Thoracic Vertebra, and Fracture of Unspecified Lumbar Vertebra. Medical record review of the Care Plan dated 6/12/17, revealed the problem of .altered integument [skin] .fragile and poorly perfused skin . with approaches including .weekly skin assessment to be performed/documented by nursing . [...]
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to provide timely treatment after a fall for 1 resident (#2), a fall resulting in Thoracic and Lumbar fractures for 1 resident (#68) and failed to utilize interventions to achieve maximum function of a hemiplegic limb for 1 resident (#74) of 16 residents reviewed. The facility's failure to prevent falls resulted in HARM for Resident #2 and #68.
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to prevent a pressure ulcer for 1 resident (#68) of 7 residents reviewed. The facility's failure to prevent a pressure ulcer for Resident #68 resulted in HARM.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to update the Care Plan with interventions for Resident #68 after first fall on 8/6/17, which resulted in a second fall on 10/31/17 with multiple fractures. The failure to develop interventions to prevent falls for Resident #68 resulted in HARM from a fall. Medical record review revealed Resident #68 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Dementia without Behavioral Disturbance, Dysphagia, Essential Hypertension, Major Depressive Disorder, Type 1 Diabetes, Fracture of Unspecified Thoracic Vertebra, and Fracture of Unspecified Lumbar Vertebra. Medical review of the Minimum Data Set, dated [DATE] revealed Resident #68 had a Brief Interview for Mental Status (BIMS) score of 0, indicating severe cognitive impairment. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to maintain dietary equipment in a clean and sanitary manner in 1 of 3 kitchen observations affecting 92 of 93 residents.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure call lights were within reach for 10 residents (#3, #27, #35, #37, #43, #44, #65, #68, #71, #80) of 93 residents reviewed.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review and interview, the facility failed to revise the care plan for 2 residents (#45, #68) of 19 residents reviewed for care plans.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to utilize devices to improve range of motion for 1 resident (#74) of 16 residents reviewed.
- D Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to post the current staffing for 1 of 3 days.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on medical record review and interview, the facility failed to complete behavior monitoring for 1 resident (#81) of 5 residents reviewed for psychotropic medications.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, observation, and interview the facility failed to lock 1 of 5 medication carts.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on facility policy, observation, and interview, the facility failed to ensure call lights were functioning properly in 7 of 55 resident rooms and in 6 of 55 resident bathrooms on 2 of 5 halls.
Fire safety inspections
20 fire safety citations on file: 1 on July 2, 2024, 10 on February 26, 2020, 4 on March 6, 2019, 5 on January 24, 2018.
Every fire safety citation20 citations
- D Ensure proper usage of power strips and extension cords.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet other general requirements that are deficient.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Ensure proper usage of power strips and extension cords.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have restrictions on the use of portable space heaters.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Meet requirements for the installation and maintenance of electrical systems.
- D Ensure proper usage of power strips and extension cords.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Meet requirements for the use of electrical equipment.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 27, 2026 | Fine | $183,015 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.22 | 3.80 | 3.86 |
| Registered nurses | 0.60 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.99 | 3.31 | 3.42 |
| Nurse aides | 1.75 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 65.0% | 48.9% | 45.8% |
| Registered nurse turnover | 36.4% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.31 on weekdays and 2.99 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.73 in April to June 2025 to 3.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.22 | 0.60 | 3.31 | 2.99 | 2.1% | 0 of 90 | 94 |
| Oct to Dec 2025 | 3.51 | 0.65 | 3.62 | 3.24 | 1.5% | 0 of 92 | 77 |
| Jul to Sep 2025 | 3.89 | 0.71 | 4.07 | 3.43 | 8.5% | 0 of 92 | 73 |
| Apr to Jun 2025 | 3.73 | 0.56 | 3.86 | 3.41 | 11.3% | 0 of 91 | 79 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.2 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.3 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.3 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.1 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.4 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.8 |
Owners and operators
Legal business name: SMYRNA CARE CENTER. CMS links this home to Exceptional Living Centers, a group of 10 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Medical Rehabilitation Centers, LLC | 5% or greater direct ownership interest | Organization | 100% | 02/01/2023 |
| Lexington Health Management LLC | 5% or greater indirect ownership interest | Organization | 02/01/2023 | |
| Watts, Amy | 5% or greater indirect ownership interest | Individual | 02/01/2023 | |
| Watts, Walter | 5% or greater indirect ownership interest | Individual | 02/01/2023 | |
| Park, Seleena | Managing control - governing body | Individual | 01/23/2025 | |
| Vollmer, Donald | Managing control - governing body | Individual | 02/01/2023 | |
| Watts, Walter | Corporate officer | Individual | 02/01/2023 | |
| Campbell, Brenda | Operational/managerial control | Individual | 02/01/2023 | |
| Park, Seleena | Operational/managerial control | Individual | 01/23/2025 | |
| Campbell, Brenda | Adp of the SNF | Individual | 02/01/2023 | |
| Park, Seleena | Adp of the SNF | Individual | 01/23/2025 | |
| Vollmer, Donald | Adp of the SNF | Individual | 02/01/2023 | |
| Watts, Walter | Adp of the SNF | Individual | 02/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on April 27, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on February 26, 2020: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 26, 2020: "Ensure each resident receives an accurate assessment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on March 6, 2019: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.99 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- The Waters of Smyrna, LLC Smyrna, 0.2 mi · 1 of 5 stars · 35 citations
- Life Care Center of Hickory Woods Antioch, 5.7 mi · 5 of 5 stars · 13 citations
- Tennessee Veterans Home Murfreesboro, 8.7 mi · 1 of 5 stars · 23 citations
- Antioch Tn Opco, LLC Antioch, 9.2 mi · 2 of 5 stars · 28 citations
- Stones River Manor, Inc Murfreesboro, 9.3 mi · 5 of 5 stars · 15 citations
- Adamsplace, LLC Murfreesboro, 9.8 mi · 3 of 5 stars · 9 citations
- Stone River Post Acute Murfreesboro, 10.2 mi · 3 of 5 stars · 15 citations
- NHC Healthcare, Murfreesboro Murfreesboro, 11.5 mi · 5 of 5 stars · 7 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Smyrna Care Center's Medicare star rating?
- CMS rates Smyrna Care Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Smyrna Care Center get at its last inspection?
- 9 health deficiencies at the standard inspection on February 26, 2020. The Tennessee average is 4.4.
- Has Smyrna Care Center been fined?
- Yes. CMS lists 1 fine totaling $183,015 in the last three years.
- Does Smyrna Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Smyrna Care Center?
- CMS lists 13 owners and managers, and links the home to Exceptional Living Centers. Legal business name: SMYRNA CARE CENTER.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.