Southern Hills Healthcare and Rehabilitation
9105 Baird Road, Shreveport, LA 71118 · Caddo County · (318) 688-6691
101 certified beds, about 79 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195519 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 15, 2026, inspectors cited 3 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
Of 19 health citations since December 2023, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).
CMS lists 2 fines totaling $61,584 in the last three years; the largest was $44,239, and the latest is dated May 14, 2025.
Nurses and nurse aides worked 3.79 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.26 of those hours.
47.1% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to The Beebe Family, an affiliated group of 48 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
April 15, 2026Standard inspection · 3 citations
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interviews, the facility failed to refer 1 (#70) of 1 resident with a new diagnosis of bipolar disorder for a level II PASARR.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for 1 (#33) of 2 total residents reviewed for anticoagulant medications. The facility failed to develop a care plan for Resident #33's cerebral infarction and anticoagulant therapy.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to transmit an assessment within 14 days after completion for 1 (#56) of 1 resident reviewed for resident assessments.
May 14, 2025Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, and interviews, the facility failed to ensure a resident received adequate supervision to prevent incidents and accidents. The facility failed to ensure a resident received supervision during incontinent care for 1 (#2) of 3 (#1, #2, #3) residents reviewed for falls. The deficient practice resulted in an immediate jeopardy for Resident #2 on 04/26/2025 at approximately 5:00 a.m. when Resident #2 fell out on the left side of the bed during incontinent care when S4CNA (Certified Nursing Assistant) failed to ensure the resident was secured and safe in the bed to prevent her from falling before she turned away to retrieve an adult brief from the over bed table leaving Resident #2 unsupervised causing Resident #2's fall resulting in a fractured right femur. Resident #2 was transferred to a local ER (Emergency Room) on 04/26/2025. [...]
February 7, 2025Standard inspection · 12 citations
- L Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews and record reviews the facility failed to protect the residents' right to be free from sexual abuse and psychosocial harm from another resident for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. Resident #36 was subject to unwanted sexual contact by Resident #2. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's unlit dining room. S5RN (Registered Nurse) asked Resident #36, who was cognitively impaired, Were you (Resident #36) being touched by Resident #2? and Resident #36 replied, Well yeah, just down here as she pointed to S5 RN's breast. S5 RN asked Resident #36 if she wanted that to happen and Resident #36 replied, No. [...]
- L Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure an alleged violation of sexual abuse was reported immediately to the facility's administrator, to the appropriate state agency within 2 hours after the allegations were made and to local law enforcement for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. Resident #36 was subject to unwanted sexual contact by Resident #2. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's unlit dining room. S5 RN (Registered Nurse) asked Resident #36, who is cognitively impaired, Were you (Resident #36) being touched by Resident #2? and Resident #36 replied, Well yeah, just down here as she pointed to S5 RN's breast. [...]
- L Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interviews and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. The facility failed to have an effective system in place to: 1. protect Resident #36 from sexual abuse by Resident #2 and ensure all residents were free from abuse; 2. report abuse to the appropriate state agency and law enforcement. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's glassed-in, unlit dining room. [...]
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview the facility failed to notify the resident's representative and physician after an incident of sexual abuse for 1 (#36) of 2 (#2 and #36) residents reviewed for abuse.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews, observations, and interviews the facility failed to develop and implement a comprehensive person-centered care plan for 2 (#22, #326) out of 18 sampled residents reviewed. The facility failed to ensure a physician's order was in place for Resident #22's wander guard alarm device and for the maintenance/monitoring and/or discontinuation of Resident #326's PICC (Peripherally Inserted Central Catheter) line.
- E Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to ensure correct use and maintenance of bed rails by ensuring 3 (#13, #50, #51) out of 3 residents reviewed for bed rails were assessed for the risk of entrapment from bed rails and 1 (#51) out of 3 residents nurse data collection and screening for bed rails was completed correctly.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of personnel records and an interview the facility failed to ensure an annual performance review was completed for 1 (S11) of 5 (S11, S12, S13, S14, & S15) CNAs (Certified Nurse Assistant) at least once every 12 months.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record reviews, observation, and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure Enhanced Barrier Precautions (EBP) were in place for 1 (#326) of 1 (#326) resident reviewed for antibiotic use.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to ensure the care plan had been revised for 1 (Resident #2) of 18 sampled residents. The facility failed to update Resident #2's care plan to include increased monitoring/supervision after an incident of resident to resident abuse. Findings Resident #2 was admitted to the facility on [DATE] with diagnoses, which included in part bipolar disorder, major depressive disorder-single episode severe with psychotic features, anxiety disorder, intellectual disabilities and delusional disorders. Review of Resident #2's most recent quarterly MDS (Minimum data Set) assessment dated [DATE] revealed in part, Resident #2 had a BIMS (Brief Interview of Mental Status) score of 09 out of 15 indicating moderate cognitive impairment. Resident #2 used antipsychotic medication on a routine basis. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interview, and record review, the facility failed to ensure that a resident with a urinary catheter received appropriate care and services to prevent urinary tract infections by having the urinary catheter tubing on the floor for 1 (#70) of 1 (#70) resident reviewed for urinary catheters.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on record review, observations, and interview, the facility failed to ensure appropriate treatment and services to prevent potential complications from enteral feeding not infusing at the ordered rate ordered for 1 (#18) out of 1 (#18) residents reviewed for tube feedings. Findings Review of Resident #18's medical diagnoses revealed the following, but not limited to moderate protein calorie malnutrition, dysphagia, atrial fibrillation, and Parkinson's disease. Review of Resident #18's MDS (Minimum Data Set) assessment dated [DATE] revealed Resident #18 received 51% or more of total calories through feeding tube and 501cc (cubic centimeters)/day or more of average fluid intake per day through feeding tube. [...]
- D Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on record review and an interview, the facility failed to ensure the required members were present for quarterly Quality Assessment and Assurance (QAA) meetings reviewed since last annual survey.
January 24, 2024Standard inspection · 2 citations
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on record review and interview, the facility failed to ensure a discharge assessment was completed for 1 (#65) of 3 (#12, #45, #65) residents reviewed for resident assessment.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident MDS (minimum data set) assessments were transmitted within the required timeframe for 1 (#12) of 3 (#12, #45, #65) residents reviewed for resident assessment.
December 20, 2023Complaint inspection · 1 citation
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain an effective pest control program by having evidence of insects in 5 rooms (R-B, R-C, R-D, R-F, R-G) of 59 resident rooms and 4 hallways (Hall A, Hall E, Hall H, Hall I) of 5 hallways observed for insects/pests. This had the potential to affect any of the 76 residents currently residing in the facility.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 14, 2025 | Fine | $17,345 |
| February 7, 2025 | Fine | $44,239 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.79 | 3.76 | 3.86 |
| Registered nurses | 0.26 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.46 | 3.21 | 3.42 |
| Nurse aides | 2.52 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 47.1% | 47.6% | 45.8% |
| Registered nurse turnover | 40.0% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.46 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 3.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.79 | 0.26 | 3.92 | 3.46 | 0.3% | 0 of 90 | 79 |
| Oct to Dec 2025 | 3.92 | 0.31 | 4.05 | 3.58 | 0.1% | 0 of 92 | 78 |
| Jul to Sep 2025 | 3.90 | 0.19 | 4.08 | 3.42 | 0.1% | 0 of 92 | 75 |
| Apr to Jun 2025 | 3.91 | 0.16 | 4.07 | 3.52 | 0.3% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.4 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.2 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.9 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.9 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.4 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.4 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.6 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.7 | 1.8 |
Owners and operators
Legal business name: SOUTHERN HILLS LLC. CMS links this home to The Beebe Family, a group of 48 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Medico LLC | 5% or greater direct ownership interest | Organization | 100% | 11/01/2014 |
| Parkinson, Toni | Corporate officer | Individual | 11/15/2015 | |
| Account Management Services Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Administrative Systems Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Medico LLC | Operational/managerial control | Organization | 11/01/2014 | |
| Pathway Management of Louisiana LLC | Operational/managerial control | Organization | 11/01/2014 | |
| Providence Care LLC | Operational/managerial control | Organization | 04/07/2020 | |
| Provider Professional Services Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Tristar Rehab Inc | Operational/managerial control | Organization | 01/01/2024 | |
| Beebe, Bobby | Operational/managerial control | Individual | 01/01/2013 | |
| Beebe, Elton | Operational/managerial control | Individual | 11/01/2014 | |
| Hernandez, Robert | Operational/managerial control | Individual | 09/01/2024 | |
| Ott, Vicki | Operational/managerial control | Individual | 03/04/2024 | |
| Parkinson, Toni | Operational/managerial control | Individual | 01/01/2010 | |
| Stallard, David | Operational/managerial control | Individual | 04/07/2020 | |
| Walker, Dita | Operational/managerial control | Individual | 12/12/2022 | |
| Account Management Services Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Administrative Systems Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Aria Care Management LLC | Adp of the SNF | Organization | 08/01/2022 | |
| Landmark of Shreveport LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Lena Heritage LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Pathway Management of Louisiana LLC | Adp of the SNF | Organization | 11/01/2014 | |
| Pharmaceutical Consulting Services of America LLC | Adp of the SNF | Organization | 12/31/2010 | |
| Providence Care LLC | Adp of the SNF | Organization | 04/07/2020 | |
| Provider Professional Services Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Qsst Tr for Alison Beebe Sadler Danos and Her Descendants | Adp of the SNF | Organization | 01/01/2025 | |
| Qsst Tr for Felicia Beebe Stallard and Her Descendants | Adp of the SNF | Organization | 01/01/2025 | |
| Tristar Rehab Inc | Adp of the SNF | Organization | 01/01/2024 | |
| Verdin Enterprises, LLC | Adp of the SNF | Organization | 11/01/2021 | |
| Beebe, Bobby | Adp of the SNF | Individual | 01/01/2013 | |
| Beebe, Elton | Adp of the SNF | Individual | 01/01/2025 | |
| Beebe, Nancy | Adp of the SNF | Individual | 01/01/2025 | |
| Hernandez, Robert | Adp of the SNF | Individual | 09/01/2024 | |
| Ott, Vicki | Adp of the SNF | Individual | 03/04/2024 | |
| Parkinson, Toni | Adp of the SNF | Individual | 01/01/2010 | |
| Sadler, Joseph | Adp of the SNF | Individual | 01/01/2025 | |
| Stallard, David | Adp of the SNF | Individual | 04/07/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on April 15, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 14, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 7, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on February 7, 2025: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
Other nursing homes nearby
- The Bradford Skilled Nursing and Rehabilitation Shreveport, 0.1 mi · 1 of 5 stars · 29 citations
- The Guest House Skilled Nursing and Rehabilitation Shreveport, 0.7 mi · 1 of 5 stars · 39 citations
- Heritage Manor South Shreveport, 2 mi · 4 of 5 stars · 17 citations
- Garden Park Nursing & Rehab Ctr, LLC Shreveport, 2 mi · 3 of 5 stars · 15 citations
- Spring Lake Skilled Nursing and Rehabilitation Shreveport, 3.5 mi · 5 of 5 stars · 13 citations
- Booker T. Washington Skilled Nursing and Rehabilit Shreveport, 3.6 mi · 2 of 5 stars · 14 citations
- Village Health Care at the Glen Shreveport, 4.2 mi · 1 of 5 stars · 26 citations
- Heritage Manor West Shreveport, 4.4 mi · 1 of 5 stars · 19 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Southern Hills Healthcare and Rehabilitation's Medicare star rating?
- CMS rates Southern Hills Healthcare and Rehabilitation 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Southern Hills Healthcare and Rehabilitation get at its last inspection?
- 3 health deficiencies at the standard inspection on April 15, 2026. The Louisiana average is 6.4.
- Has Southern Hills Healthcare and Rehabilitation been fined?
- Yes. CMS lists 2 fines totaling $61,584 in the last three years.
- Does Southern Hills Healthcare and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Southern Hills Healthcare and Rehabilitation?
- CMS lists 37 owners and managers, and links the home to The Beebe Family. Legal business name: SOUTHERN HILLS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.