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Southern Hills Healthcare and Rehabilitation

9105 Baird Road, Shreveport, LA 71118 · Caddo County · (318) 688-6691

101 certified beds, about 79 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195519 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 15, 2026, inspectors cited 3 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

Of 19 health citations since December 2023, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).

CMS lists 2 fines totaling $61,584 in the last three years; the largest was $44,239, and the latest is dated May 14, 2025.

Nurses and nurse aides worked 3.79 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.26 of those hours.

47.1% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to The Beebe Family, an affiliated group of 48 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
3L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
7E
0F
Potential for minimal harm
0A
0B
0C
April 15, 2026Standard inspection · 3 citations
  1. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to refer 1 (#70) of 1 resident with a new diagnosis of bipolar disorder for a level II PASARR.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for 1 (#33) of 2 total residents reviewed for anticoagulant medications. The facility failed to develop a care plan for Resident #33's cerebral infarction and anticoagulant therapy.
  3. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on record review and interview, the facility failed to transmit an assessment within 14 days after completion for 1 (#56) of 1 resident reviewed for resident assessments.
May 14, 2025Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, observation, and interviews, the facility failed to ensure a resident received adequate supervision to prevent incidents and accidents. The facility failed to ensure a resident received supervision during incontinent care for 1 (#2) of 3 (#1, #2, #3) residents reviewed for falls. The deficient practice resulted in an immediate jeopardy for Resident #2 on 04/26/2025 at approximately 5:00 a.m. when Resident #2 fell out on the left side of the bed during incontinent care when S4CNA (Certified Nursing Assistant) failed to ensure the resident was secured and safe in the bed to prevent her from falling before she turned away to retrieve an adult brief from the over bed table leaving Resident #2 unsupervised causing Resident #2's fall resulting in a fractured right femur. Resident #2 was transferred to a local ER (Emergency Room) on 04/26/2025. [...]
February 7, 2025Standard inspection · 12 citations
  1. L
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, widespread · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on interviews and record reviews the facility failed to protect the residents' right to be free from sexual abuse and psychosocial harm from another resident for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. Resident #36 was subject to unwanted sexual contact by Resident #2. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's unlit dining room. S5RN (Registered Nurse) asked Resident #36, who was cognitively impaired, Were you (Resident #36) being touched by Resident #2? and Resident #36 replied, Well yeah, just down here as she pointed to S5 RN's breast. S5 RN asked Resident #36 if she wanted that to happen and Resident #36 replied, No. [...]
  2. L
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, widespread · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure an alleged violation of sexual abuse was reported immediately to the facility's administrator, to the appropriate state agency within 2 hours after the allegations were made and to local law enforcement for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. Resident #36 was subject to unwanted sexual contact by Resident #2. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's unlit dining room. S5 RN (Registered Nurse) asked Resident #36, who is cognitively impaired, Were you (Resident #36) being touched by Resident #2? and Resident #36 replied, Well yeah, just down here as she pointed to S5 RN's breast. [...]
  3. L
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, widespread · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being for 1 (Resident #36) of 2 (Resident #2 and Resident #36) residents reviewed for abuse. The facility failed to have an effective system in place to: 1. protect Resident #36 from sexual abuse by Resident #2 and ensure all residents were free from abuse; 2. report abuse to the appropriate state agency and law enforcement. The deficient practice resulted in an Immediate Jeopardy on 09/08/2024 at 9:00 p.m. when S4 CNA (Certified Nursing Assistant) observed Resident #2 touching Resident #36's breast in the facility's glassed-in, unlit dining room. [...]
  4. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record review and interview the facility failed to notify the resident's representative and physician after an incident of sexual abuse for 1 (#36) of 2 (#2 and #36) residents reviewed for abuse.
  5. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record reviews, observations, and interviews the facility failed to develop and implement a comprehensive person-centered care plan for 2 (#22, #326) out of 18 sampled residents reviewed. The facility failed to ensure a physician's order was in place for Resident #22's wander guard alarm device and for the maintenance/monitoring and/or discontinuation of Resident #326's PICC (Peripherally Inserted Central Catheter) line.
  6. E
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to ensure correct use and maintenance of bed rails by ensuring 3 (#13, #50, #51) out of 3 residents reviewed for bed rails were assessed for the risk of entrapment from bed rails and 1 (#51) out of 3 residents nurse data collection and screening for bed rails was completed correctly.
  7. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on review of personnel records and an interview the facility failed to ensure an annual performance review was completed for 1 (S11) of 5 (S11, S12, S13, S14, & S15) CNAs (Certified Nurse Assistant) at least once every 12 months.
  8. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record reviews, observation, and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure Enhanced Barrier Precautions (EBP) were in place for 1 (#326) of 1 (#326) resident reviewed for antibiotic use.
  9. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the care plan had been revised for 1 (Resident #2) of 18 sampled residents. The facility failed to update Resident #2's care plan to include increased monitoring/supervision after an incident of resident to resident abuse. Findings Resident #2 was admitted to the facility on [DATE] with diagnoses, which included in part bipolar disorder, major depressive disorder-single episode severe with psychotic features, anxiety disorder, intellectual disabilities and delusional disorders. Review of Resident #2's most recent quarterly MDS (Minimum data Set) assessment dated [DATE] revealed in part, Resident #2 had a BIMS (Brief Interview of Mental Status) score of 09 out of 15 indicating moderate cognitive impairment. Resident #2 used antipsychotic medication on a routine basis. [...]
  10. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on observations, interview, and record review, the facility failed to ensure that a resident with a urinary catheter received appropriate care and services to prevent urinary tract infections by having the urinary catheter tubing on the floor for 1 (#70) of 1 (#70) resident reviewed for urinary catheters.
  11. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record review, observations, and interview, the facility failed to ensure appropriate treatment and services to prevent potential complications from enteral feeding not infusing at the ordered rate ordered for 1 (#18) out of 1 (#18) residents reviewed for tube feedings. Findings Review of Resident #18's medical diagnoses revealed the following, but not limited to moderate protein calorie malnutrition, dysphagia, atrial fibrillation, and Parkinson's disease. Review of Resident #18's MDS (Minimum Data Set) assessment dated [DATE] revealed Resident #18 received 51% or more of total calories through feeding tube and 501cc (cubic centimeters)/day or more of average fluid intake per day through feeding tube. [...]
  12. D
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2025
    Inspectors wroteBased on record review and an interview, the facility failed to ensure the required members were present for quarterly Quality Assessment and Assurance (QAA) meetings reviewed since last annual survey.
January 24, 2024Standard inspection · 2 citations
  1. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 9, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a discharge assessment was completed for 1 (#65) of 3 (#12, #45, #65) residents reviewed for resident assessment.
  2. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 9, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure resident MDS (minimum data set) assessments were transmitted within the required timeframe for 1 (#12) of 3 (#12, #45, #65) residents reviewed for resident assessment.
December 20, 2023Complaint inspection · 1 citation
  1. D
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain an effective pest control program by having evidence of insects in 5 rooms (R-B, R-C, R-D, R-F, R-G) of 59 resident rooms and 4 hallways (Hall A, Hall E, Hall H, Hall I) of 5 hallways observed for insects/pests. This had the potential to affect any of the 76 residents currently residing in the facility.

Fines and payment denials

DatePenaltyAmount or length
May 14, 2025Fine $17,345
February 7, 2025Fine $44,239

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)3.793.763.86
Registered nurses0.260.310.69
All nursing staff on weekends3.463.213.42
Nurse aides2.52
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)47.1%47.6%45.8%
Registered nurse turnover40.0%41.6%42.9%
Administrators who left0

CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.46 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 3.79 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.790.263.923.46 0.3%0 of 9079
Oct to Dec 20253.920.314.053.58 0.1%0 of 9278
Jul to Sep 20253.900.194.083.42 0.1%0 of 9275
Apr to Jun 20253.910.164.073.52 0.3%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
20.417.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
4.21.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.82.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.53.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.03.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
18.917.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.95.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
26.422.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.428.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.614.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.12.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.12.71.8

Owners and operators

Legal business name: SOUTHERN HILLS LLC. CMS links this home to The Beebe Family, a group of 48 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Medico LLC5% or greater direct ownership interestOrganization100%11/01/2014
Parkinson, ToniCorporate officerIndividual11/15/2015
Account Management Services IncOperational/managerial controlOrganization01/01/2010
Administrative Systems IncOperational/managerial controlOrganization01/01/2010
Medico LLCOperational/managerial controlOrganization11/01/2014
Pathway Management of Louisiana LLCOperational/managerial controlOrganization11/01/2014
Providence Care LLCOperational/managerial controlOrganization04/07/2020
Provider Professional Services IncOperational/managerial controlOrganization01/01/2010
Tristar Rehab IncOperational/managerial controlOrganization01/01/2024
Beebe, BobbyOperational/managerial controlIndividual01/01/2013
Beebe, EltonOperational/managerial controlIndividual11/01/2014
Hernandez, RobertOperational/managerial controlIndividual09/01/2024
Ott, VickiOperational/managerial controlIndividual03/04/2024
Parkinson, ToniOperational/managerial controlIndividual01/01/2010
Stallard, DavidOperational/managerial controlIndividual04/07/2020
Walker, DitaOperational/managerial controlIndividual12/12/2022
Account Management Services IncAdp of the SNFOrganization01/01/2010
Administrative Systems IncAdp of the SNFOrganization01/01/2010
Aria Care Management LLCAdp of the SNFOrganization08/01/2022
Landmark of Shreveport LLCAdp of the SNFOrganization01/01/2025
Lena Heritage LLCAdp of the SNFOrganization01/01/2025
Pathway Management of Louisiana LLCAdp of the SNFOrganization11/01/2014
Pharmaceutical Consulting Services of America LLCAdp of the SNFOrganization12/31/2010
Providence Care LLCAdp of the SNFOrganization04/07/2020
Provider Professional Services IncAdp of the SNFOrganization01/01/2010
Qsst Tr for Alison Beebe Sadler Danos and Her DescendantsAdp of the SNFOrganization01/01/2025
Qsst Tr for Felicia Beebe Stallard and Her DescendantsAdp of the SNFOrganization01/01/2025
Tristar Rehab IncAdp of the SNFOrganization01/01/2024
Verdin Enterprises, LLCAdp of the SNFOrganization11/01/2021
Beebe, BobbyAdp of the SNFIndividual01/01/2013
Beebe, EltonAdp of the SNFIndividual01/01/2025
Beebe, NancyAdp of the SNFIndividual01/01/2025
Hernandez, RobertAdp of the SNFIndividual09/01/2024
Ott, VickiAdp of the SNFIndividual03/04/2024
Parkinson, ToniAdp of the SNFIndividual01/01/2010
Sadler, JosephAdp of the SNFIndividual01/01/2025
Stallard, DavidAdp of the SNFIndividual04/07/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on April 15, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 14, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 7, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on February 7, 2025: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."

Other nursing homes nearby

Louisiana contacts for a concern about a nursing home

These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Southern Hills Healthcare and Rehabilitation's Medicare star rating?
CMS rates Southern Hills Healthcare and Rehabilitation 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Southern Hills Healthcare and Rehabilitation get at its last inspection?
3 health deficiencies at the standard inspection on April 15, 2026. The Louisiana average is 6.4.
Has Southern Hills Healthcare and Rehabilitation been fined?
Yes. CMS lists 2 fines totaling $61,584 in the last three years.
Does Southern Hills Healthcare and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Southern Hills Healthcare and Rehabilitation?
CMS lists 37 owners and managers, and links the home to The Beebe Family. Legal business name: SOUTHERN HILLS LLC.

Sources

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