Find a nursing home

Home / Arizona / Tucson

Splendido at Rancho Vistoso

13500 North Rancho Vistoso Blvd, Tucson, AZ 85755 · Pima County · (520) 878-2600

42 certified beds, about 35 residents a day · For profit - Limited Liability company · Medicare since 2008

Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035273 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 24, 2026, inspectors cited 9 health deficiencies (the Arizona average is 6.4, the national average 9.2).

Of 16 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,018 in the last three years; the largest was $8,018, and the latest is dated September 10, 2024.

Nurses and nurse aides worked 4.97 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.

18.2% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Mather Senior Living Communities, an affiliated group of 2 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
7E
0F
Potential for minimal harm
0A
0B
0C
July 24, 2026Standard inspection · 9 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 10, 2026
    Inspectors wroteBased on observations, resident and staff interviews, and review of facility policy, the facility failed to ensure that staff knocked prior to entering the rooms of 4 residents (#11, #3, #13 and #29). The deficient practice could impact the resident's level of privacy and their psychosocial well-being.
  2. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 13, 2026
    Inspectors wroteBased on clinical record review, staff and resident interviews, and facility policy review, the facility failed to ensure that comprehensive care plans were updated, care plan conferences were conducted, and care plans were revised to reflect residents' current needs for 3 of 3 sampled residents (#11, #17, and #33). The deficient practice had the potential to result in residents and/or their representatives not participating in the development and review of the plan of care, not understanding the resident's current care needs and goals, and staff providing care that was not based on an accurate, current, and individualized care plan.
  3. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 5, 2026
    Inspectors wroteBased on staff interviews and review of facility documentation and policy, the facility failed to provide services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week. The census was 38. The deficient practice could result in resident not provided with advanced care activities to meet their needs. Findings Include:The Facility Assessment with completion date of February 7, 2026 revealed an average daily census range of 28-35 for long-term care and 2-7 for short stay. Staffing plan included one FT (full-time) Director of Nursing (DON), 1-3 Licensed nurses providing direct care, and other nursing personnel with administrative duties that would include the lead nurse, minimum data set (MDS), assistant director of nursing (ADON), and Medical Records. Per the assessment, there should be at least one RN per 24-hour period; [...]
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 10, 2026
    Inspectors wroteBased on observations, clinical record reviews, staff interviews and facility documentation and policy review, the facility failed to ensure there were no expired items readily available for resident use; failed to ensure that that medications were not left at bedside during medication administration; and, failed to provide for safe and secure storage for medication for two residents (#29, #1). The deficient practice could result in placing residents at risk for medication errors, unauthorized access, and potential adverse health outcomes.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 11, 2026
    Inspectors wroteBased on observations, staff interviews, and the facility policy and procedures, the facility failed to ensure that food was properly stored, dated and labeled. The deficient practice could result in a loss of freshness, freezer burn, taste, and loss of nutritive value.
  6. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 10, 2026
    Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure advance directives were completed and maintained for one sampled resident (#17). The deficient practice could result in residents not receiving proper care according to their preferences or in potential harm to residents' lives.
  7. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 10, 2026
    Inspectors wroteBased on clinical record review, staff interviews, and the Form Instructions for the Notice of Medicare Non-Coverage (NOMNC) CMS-10123, the facility failed to ensure the resident's signature and date on the NOMNC form was legibly signed and dated for one of three sampled residents (#44). The deficient practice could result in inaccurate NOMNC forms.
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 10, 2026
    Inspectors wroteBased on clinical record review, staff interviews, facility documentation, and policies and procedures, the facility failed to develop and implement a comprehensive care plan that addressed one resident's (resident #1) current psychotropic medication regimen, including individualized interventions and monitoring. The deficient practice could result in inadequate monitoring and interventions, placing the resident at risk for adverse medication outcomes. The universe was 38, and the sample size was 5.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 13, 2026
    Inspectors wroteBased on clinical record review, staff interviews, observations, and facility policies, the facility failed to ensure that X-ray treatment orders were faxed in a timely manner in accordance with professional standards of practice for one resident (#36) , and failed to implement resident-directed care consistent with physician orders related to a swallowing deficit and use of a straw when drinking from a cup for one resident ( #1). The deficient practice could result in the resident choking or aspirating fluids, pain or further injury. The universe was 38, and the sample size was 2. Findings Include: -Regarding Resident #36: Resident #36 was admitted on [DATE] and discharged to the hospital on May 6, 2026 with diagnosis including Parkinson's disease, difficulty walking, orthostatic hypotension, pain in left hip, unspecified lack of coordination and muscle weakness. [...]
June 9, 2026Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 28, 2026
    Inspectors wroteBased on clinical record review, staff and resident interviews, and facility policy, the facility failed to protect the rights for one Resident (#6) out of the four sampled residents to be free from physical abuse by another resident (#10). The deficient practice could result in other residents being abused.
March 28, 2025Standard inspection · 3 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 2, 2025
    Inspectors wroteBased on observations and staff interviews, the facility failed to ensure that there were no expired over the counter medications, nutritional supplements and syringes readily available for resident use, the sample size is 38 residents. The deficient practice could result in an increased risk for side effects.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 2, 2025
    Inspectors wroteBased on observations, interviews and review of policies and procedures, the facility failed to ensure food storage and service were in accordance with professional standards regarding storing of food boxes and staff wearing a bonnet. The deficient practices could increase the risk for foodborne illness.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 2, 2025
    Inspectors wroteBased on clinical record review, staff interviews, observations, and policy review, the facility failed to ensure that medications were not left unattended on a bedside table for one of 44 sampled residents(#142). The deficient practice could result in medications not being administered as ordered or another resident/person consuming the medication.
September 10, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on clinical record review, interviews, review of facility policies and the State Agency (SA) complaint tracking system, the facility failed to use a two-person transfer, as identified by the comprehensive care plan, resulting in the resident #1's fall with injury. The deficient practice could result in increased risk of injury to the resident.
October 6, 2023Standard inspection · 2 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on observation, clinical record, staff interviews and facility policy, the facility failed to ensure that medications were administered as ordered by the physician for 1 resident (#21). This practice could result in decreased deep vein thrombosis prophylaxis.
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 7, 2023
    Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to ensure that cleaning clothes were stored in accordance with professional standards and that a beard nets were worn by two staff member. The deficient practice could result in placing residents at risk for food-borne illnesses.

Fire safety inspections

7 fire safety citations on file: 4 on July 24, 2026, 2 on March 28, 2025, 1 on October 6, 2023.

Every fire safety citation7 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · July 24, 2026 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 24, 2026 · Corrected (the home has a date of correction)
  3. E
    Ensure proper usage of power strips and extension cords.
    K 920 · July 24, 2026 · Corrected (the home has a date of correction)
  4. D
    Install corridor and hallway doors that block smoke.
    K 363 · July 24, 2026 · Corrected (the home has a date of correction)
  5. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 28, 2025 · Corrected (the home has a date of correction)
  6. E
    Have proper medical gas storage and administration areas.
    K 923 · March 28, 2025 · Corrected (the home has a date of correction)
  7. E
    Conduct testing and exercise requirements.
    E 39 · October 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 10, 2024Fine $8,018

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)4.973.983.86
Registered nurses0.550.700.69
All nursing staff on weekends4.343.513.42
Nurse aides3.05
Licensed practical nurses1.37
Nursing staff turnover (share who left in a year)18.2%45.1%45.8%
Registered nurse turnover37.5%43.6%42.9%
Administrators who left0

CMS expects 3.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.23 on weekdays and 4.34 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 4.97 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.970.555.234.34 0.0%8 of 9035
Oct to Dec 20254.690.794.724.59 0.0%1 of 9235
Jul to Sep 20254.310.844.384.13 0.0%3 of 9239
Apr to Jun 20254.570.814.644.38 0.0%2 of 9136
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Arizona

JobMedianMiddle halfEmployed
Arizona, all employers
CNAs (nursing assistants)$21.53$18.43 to $22.4220,320
LPNs and LVNs$37.05$32.10 to $39.366,530
Registered nurses$47.84$39.33 to $52.2073,150
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Splendido at Rancho Vistoso. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
20.010.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.81.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.32.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.612.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.24.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.710.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
4.123.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
3.510.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.31.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.31.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Splendido at Rancho Vistoso's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (63.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

63.4% this home

Better than the national rate

US median of homes 51.5% · Arizona: 74 better, 1 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 163 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · Arizona: 4 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 171 eligible stays.

Infections that led to a hospital stay

6.0% this home

No different from the national rate

US median of homes 7.1% · Arizona: 6 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 83 eligible stays.

Self-care and mobility at discharge

61.3% this home

Median of homes: Arizona69.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 62 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arizona0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 68 residents counted.

New or worsened pressure ulcers

7.5% this home

Median of homes: Arizona0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 68 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arizona95.1% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: TUCSON MATHER PLAZA LLC. CMS links this home to Mather Senior Living Communities, a group of 2 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Tucson Mather Plaza LLC5% or greater direct ownership interestOrganization100%03/26/2003
Tucson Mather LLC5% or greater indirect ownership interestOrganization50%03/26/2003
Tucson Plaza LLC5% or greater indirect ownership interestOrganization50%03/26/2003
Manella, ChristopherCorporate officerIndividual12/11/2016
Tucson Mather Plaza LLCOperational/managerial controlOrganization03/26/2003
Elster, Mary BethOperational/managerial controlIndividual09/05/2003
Muhlbach, PeterOperational/managerial controlIndividual11/20/2023
Parham, MariaOperational/managerial controlIndividual09/27/2023
Wadleigh, JohnOperational/managerial controlIndividual07/01/2025
Tucson Mather Plaza LLCAdp of the SNFOrganization03/26/2003
Parham, MariaAdp of the SNFIndividual03/31/2025
Wadleigh, JohnAdp of the SNFIndividual07/28/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 24, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 24, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 24, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 24, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Splendido at Rancho Vistoso's Medicare star rating?
CMS rates Splendido at Rancho Vistoso 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Splendido at Rancho Vistoso get at its last inspection?
9 health deficiencies at the standard inspection on July 24, 2026. The Arizona average is 6.4.
Has Splendido at Rancho Vistoso been fined?
Yes. CMS lists 1 fine totaling $8,018 in the last three years.
Does Splendido at Rancho Vistoso accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Splendido at Rancho Vistoso?
CMS lists 12 owners and managers, and links the home to Mather Senior Living Communities. Legal business name: TUCSON MATHER PLAZA LLC.

Sources

Find a nursing home Read an inspection