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Stratford Manor Health & Rehab

204 Old Highway 74 East, Monroe, NC 28112 · Union County · (704) 800-0601

60 certified beds, about 51 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345345 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 10, 2025, inspectors cited 4 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 20 health citations since June 2022, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 2.89 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

71.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
9D
3E
2F
Potential for minimal harm
0A
3B
0C
April 10, 2025Standard inspection · 4 citations
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on observation, record review, and resident and staff interviews, the facility failed to perform quarterly safe smoking assessments and secure smoking materials, specifically a vaping pen (an electronic nicotine delivery system/electronic smoking device), for 1 of 4 residents (Resident #20) reviewed for safe smoking.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on observations, record review, and Physician Assistant and staff interviews, the facility failed to follow their hand hygiene and enhanced barrier protection portion of the infection control policy when 2 of 3 staff (Physician Assistant and Nurse #1) did not don personal protective equipment and perform hand hygiene before donning clean gloves during wound care. This deficient practice occurred for 2 of 3 staff members reviewed for infection control practices.
  3. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has April 25, 2025
    Inspectors wroteBased on record review, resident, and staff interviews, the facility failed to notify residents and their family members in writing of a transfer to the hospital for 3 of 4 residents reviewed for hospitalization (Resident #1, Resident #24, and Resident #33).
  4. B
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has April 25, 2025
    Inspectors wroteBased on observations, record review, resident, and staff interviews, the facility failed to provide written bed hold notices for 2 of 4 residents reviewed for hospitalization (Resident #1 and Resident #24).
January 31, 2025Complaint inspection · 2 citations
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on record review, resident, and staff interviews, the facility failed to protect a resident from misappropriation when his debit card was used while he was hospitalized . This was for 1 of 3 residents reviewed for misappropriation (Resident #3).
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on record review, observation, and Wound Physician Assistant, Physician, and staff interviews, the facility failed to change a pressure ulcer dressing according to physician orders for 1 of 3 residents reviewed for pressure ulcer care (Resident #6).
November 30, 2023Standard inspection, Complaint inspection · 3 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 20, 2023
    Inspectors wroteBased on staff interview and record review the facility failed to submit accurate payroll data, regarding 24-hour licenses nurse coverage, for 4 of 4 days reviewed (7/10/2022, 7/17/2022, 8/7/2022, and 8/20/2022) of the Payroll Based Journal (PBJ) report to the Centers for Medicare and Medicaid Services (CMS) for the 4th quarter in fiscal year 2022.
  2. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 20, 2023
    Inspectors wroteBased on record review and interviews with residents and staff the facility failed to provide a written response to ongoing grievances reported by the Resident Council in the resident council meetings for 7 of 12 months (2/23/2023, 4/20/2023, 5/25/2023, 7/27/2023, 8/28/2023, 10/27/2023 and 11/27/2023).
  3. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record reviews, observations, resident and staff interviews, the facility failed to protect a resident's right to be free from misappropriation of pain medication for 1 of 3 residents reviewed for abuse (Resident #11).
June 17, 2022Standard inspection · 11 citations
  1. G
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · Actual harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, resident interviews, staff interviews and record review the facility failed to 1) respond to the call bell when toileting assistance was required resulting in a resident who was occasionally incontinent becoming soiled causing the resident to feel frustrated and upset; 2) respond to a resident's need to go to bed and alleviate pain by not answering the call light for 40 minutes; and 3) stood up over a resident at the bedside while providing eating assistance for 3 of 3 residents (Residents #14, #6, & #16) reviewed for dignity.
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, record review and consultant Registered Dietitian and facility staff interviews the facility failed to provide the tube feeding as ordered and failed to put in interventions for significant weight loss for 1 of 1 resident (Resident #5). Resident #5 experienced a significant weight loss of 13.9 percent in 2 months.
  3. G
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, staff interviews and record review the facility failed to provide the residents tube feeding according to the physician's orders for 1 of 1 resident (Resident #5) reviewed for tube feeding. Resident #5 expericenced significant weight loss of 13.9 percent.
  4. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on staff interviews and record review the facility failed to have 8 consecutive hours of Registered Nurse coverage for 2 of 30 days of staffing reviewed. (4/09/22 & 4/10/22)
  5. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on record review, and staff interviews, the facility failed to maintain accurate medical records for (1) wound care (Resident #53) and (2) splint application (Resident #12) for 2 of 2 medical records review for accuracy.
  6. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, interviews with residents and facility staff and record review the facility failed to implement an effective pest control program to control the presence of live flies observed throughout 2 of 3 resident halls.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, record review, and resident, staff, and Physician interviews, the facility failed to obtain orders and provide treatment of a right heel vascular ulcer (Resident #53) for 1 of 1 resident reviewed for wound care.
  8. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, record review, and resident, staff, and Physician interviews, the facility failed to follow Physician orders to apply a right-hand splint daily (Resident #12) for 1 of 1 resident reviewed for range of motion.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observation and staff interviews the facility failed to secure medications in a treatment cart when left unattended for 1 of 2 treatment carts (Treatment Cart #2).
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on observations, record review, and staff interviews the facility failed to remove their Personal Protective Equipment (PPE) prior to exiting an isolation room for 1 of 1 resident reviewed for COVID-19 isolation (Resident #155 and Nurse Aide #1).
  11. B
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 1, 2022
    Inspectors wroteBased on resident and staff interviews and record review the facility failed to update the care plan for over a year when a resident (Resident #20) no longer received palliative care. This was for 1 of 5 residents reviewed for unnecessary medications.

Fire safety inspections

14 fire safety citations on file: 1 on April 10, 2025, 10 on November 30, 2023, 3 on June 17, 2022.

Every fire safety citation14 citations
  1. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 10, 2025 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 30, 2023 · Corrected (the home has a date of correction)
  3. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · November 30, 2023 · Corrected (the home has a date of correction)
  4. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · November 30, 2023 · Corrected (the home has a date of correction)
  5. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 30, 2023 · Corrected (the home has a date of correction)
  6. D
    Provide properly protected cooking facilities.
    K 324 · November 30, 2023 · Corrected (the home has a date of correction)
  7. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 30, 2023 · Corrected (the home has a date of correction)
  8. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 30, 2023 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · November 30, 2023 · Corrected (the home has a date of correction)
  10. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · November 30, 2023 · Corrected (the home has a date of correction)
  11. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · November 30, 2023 · Corrected (the home has a date of correction)
  12. D
    Use approved construction type or materials.
    K 161 · June 17, 2022 · Corrected (the home has a date of correction)
  13. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 17, 2022 · Corrected (the home has a date of correction)
  14. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · June 17, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)2.893.853.86
Registered nurses0.560.620.69
All nursing staff on weekends2.623.423.42
Nurse aides1.66
Licensed practical nurses0.66
Nursing staff turnover (share who left in a year)71.0%49.0%45.8%
Registered nurse turnover81.8%45.6%42.9%
Administrators who left1

CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.99 on weekdays and 2.62 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.13 in April to June 2025 to 2.89 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.890.562.992.62 13.9%0 of 9051
Oct to Dec 20253.040.703.072.96 11.9%0 of 9248
Jul to Sep 20253.260.683.363.00 32.9%0 of 9253
Apr to Jun 20253.130.713.242.87 36.5%0 of 9153
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Stratford Manor Health & Rehab. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.015.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.02.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
5.21.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
2.618.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.85.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.814.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
15.422.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
40.912.912.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Stratford Manor Health & Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (43.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

43.6% this home

No different from the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 54 eligible stays.

Potentially preventable readmissions

8.7% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 68 eligible stays.

Infections that led to a hospital stay

6.6% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 28 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Falls with major injury

3.9% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 26 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 26 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 10, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on April 10, 2025: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on April 10, 2025: "Provide and implement an infection prevention and control program."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 31, 2025: "Protect each resident from the wrongful use of the resident's belongings or money."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.62 hours per resident per day, below the North Carolina average of 3.42.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Stratford Manor Health & Rehab's Medicare star rating?
CMS rates Stratford Manor Health & Rehab 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Stratford Manor Health & Rehab get at its last inspection?
4 health deficiencies at the standard inspection on April 10, 2025. The North Carolina average is 4.7.
Has Stratford Manor Health & Rehab been fined?
CMS lists no fines in the last three years.
Does Stratford Manor Health & Rehab accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Stratford Manor Health & Rehab?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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