Home / Michigan / Grand Rapids
Valley Health Center
1015 E Paris Ave Se, Grand Rapids, MI 49546 · Kent County · (616) 301-6209
20 certified beds, about 19 residents a day · Non profit - Corporation · Medicare and Medicaid since 2009
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235649 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 31, 2025, inspectors cited 2 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 10 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.18 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.05 of those hours.
22.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
July 31, 2025Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop a care plan specific to the residents care needs in 1 (Resident #4) of 8 residents reviewed for care plans, resulting in the potential for unmet needs.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to perform effective hand washing and complete hand hygiene between glove changes during resident care in 2 of 2 residents (Resident #11 & #19) reviewed for infection control, resulting in the potential for cross-contamination and the development and spread of infection to a vulnerable population.
August 8, 2024Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, and record review, the facility failed to develop a comprehensive care plan with person-centered interventions for paranoia in 1 resident (Resident #7) of 16 residents reviewed for comprehensive care plans, resulting in the potential for inadequate mental health care.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain standard infection control practices for wound dressings in 1 resident (Resident #3) of 1 resident reviewed for wound care, resulting in the potential for delayed wound healing and infection.
June 28, 2023Standard inspection · 6 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to intake MI00137971 Based on observation, interview, and record review, the facility failed to provide adequate supervision to prevent falls for 2 (Resident #13, Resident #11) of 3 residents reviewed for falls, resulting in a fall with major injury for Resident #13 and potential for additional falls with injury for Resident ##11.
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review, the facility failed to ensure a Registered Nurse (RN) was on duty eight consecutive hours a day, seven days a week resulting in the potential for negative clinical outcomes affecting all 16 residents at the facility.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain safe and sanitary conditions in the kitchen and food storage areas in regard to labeling, dating, and discarding of expired food items, and general cleanliness, potentially affecting all those who receive meal services from the kitchen, resulting in the potential for cross-contamination of food and development of food-borne illness.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents received care in accordance with professional standards in 1 of 9 residents (Resident #1) reviewed for quality of care, resulting in the potential for delay in care for a hypotensive (low blood pressure) event and further decline in physical condition.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility failed to discontinue psychotropic as needed (PRN) medications after 14 days and/or document rationale for extended prn psychotropic medication use in 2 of 5 residents (Resident #13 and #165) reviewed for unnecessary medications, resulting in the potential for unnecessary medication use with a potential for adverse side effects and inability to monitor the effectiveness of the prescribed treatment due to lack of documented supporting evidence.
- C Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, and record review, the facility failed to develop policies and procedures to include current standards of practice in regard to pneumococcal immunizations, resulting in the potential for eligible residents to not be offered either the PCV15 (15-Valent Pneumococcal Conjugate Vaccine) or PCV20 (20-Valent Pneumococcal Conjugate Vaccine), therefore increasing the risk of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.18 | 3.99 | 3.86 |
| Registered nurses | 1.05 | 0.78 | 0.69 |
| All nursing staff on weekends | 4.78 | 3.50 | 3.42 |
| Nurse aides | 3.62 | ||
| Licensed practical nurses | 0.51 | ||
| Nursing staff turnover (share who left in a year) | 22.9% | 44.1% | 45.8% |
| Registered nurse turnover | 0.0% | 39.2% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.34 on weekdays and 4.78 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.06 in April to June 2025 to 5.18 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.18 | 1.05 | 5.34 | 4.78 | 0.0% | 0 of 90 | 19 |
| Oct to Dec 2025 | 5.24 | 1.02 | 5.36 | 4.94 | 0.0% | 0 of 92 | 19 |
| Jul to Sep 2025 | 5.10 | 0.99 | 5.24 | 4.75 | 4.6% | 0 of 92 | 19 |
| Apr to Jun 2025 | 5.06 | 1.05 | 5.15 | 4.84 | 1.8% | 0 of 91 | 20 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.1 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.9 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 10.4 | 3.0 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.6 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.1 | 14.8 | 15.4 |
Owners and operators
Legal business name: PORTER HILLS PRESBYTERIAN VILLAGE, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| United Methodist Retirement Communities, Inc. | 5% or greater direct ownership interest | Organization | 100% | 03/01/2019 |
| Fetyko, Stephen | Corporate director | Individual | 03/01/2019 | |
| Fritz, Michael | Corporate officer | Individual | 03/01/2019 | |
| Ives, Harlem | Corporate officer | Individual | 07/01/2024 | |
| Nixon, John | Corporate officer | Individual | 03/01/2019 | |
| Boettcher, Iris | Operational/managerial control | Individual | 05/13/2013 | |
| Carlson, Kalen | Operational/managerial control | Individual | 01/01/2024 | |
| Fetyko, Stephen | Operational/managerial control | Individual | 03/01/2019 | |
| Maag, Nicole | Operational/managerial control | Individual | 03/01/2019 | |
| Van Bemden, Cheryl | Operational/managerial control | Individual | 10/30/2014 | |
| Watkins, Trisha | Operational/managerial control | Individual | 02/19/2019 | |
| Fetyko, Stephen | Trustee of the SNF | Individual | 03/01/2019 | |
| Maag, Nicole | Trustee of the SNF | Individual | 03/01/2019 | |
| Boettcher, Iris | Adp of the SNF | Individual | 05/13/2013 | |
| Carlson, Kalen | Adp of the SNF | Individual | 01/01/2024 | |
| Fetyko, Stephen | Adp of the SNF | Individual | 03/01/2019 | |
| Maag, Nicole | Adp of the SNF | Individual | 03/01/2019 | |
| Van Bemden, Cheryl | Adp of the SNF | Individual | 01/30/2014 | |
| Watkins, Trisha | Adp of the SNF | Individual | 02/19/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on July 31, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 31, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 28, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on June 28, 2023: "Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis."
Other nursing homes nearby
- Mission Point Nursing & Physical Rehabilitation Ce Grand Rapids, 0.7 mi · 2 of 5 stars · 50 citations
- Porter Hills Health Center Grand Rapids, 1.2 mi · 5 of 5 stars · 9 citations
- Holland Home - Raybrook Manor Grand Rapids, 1.7 mi · 4 of 5 stars · 24 citations
- Optalis Health & Rehabilitation at Kent-Crossing Grand Rapids, 1.8 mi · 1 of 5 stars · 69 citations
- Corewell Health Rehabilitation & Nursing Center - Grand Rapids, 2.8 mi · 5 of 5 stars · 1 citation
- Clark Retirement Community Grand Rapids, 3 mi · 2 of 5 stars · 28 citations
- Medilodge of Grand Rapids Grand Rapids, 3.7 mi · 1 of 5 stars · 68 citations
- Optalis Health and Rehabilitation of Grand Rapids Grand Rapids, 3.7 mi · 1 of 5 stars · 111 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Valley Health Center's Medicare star rating?
- CMS rates Valley Health Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Valley Health Center get at its last inspection?
- 2 health deficiencies at the standard inspection on July 31, 2025. The Michigan average is 9.9.
- Has Valley Health Center been fined?
- CMS lists no fines in the last three years.
- Does Valley Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Valley Health Center?
- CMS lists 19 owners and managers. Legal business name: PORTER HILLS PRESBYTERIAN VILLAGE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.