Home / Pennsylvania / Gladwyne
Waverly Heights
1400 Waverly Road, Gladwyne, PA 19035 · Montgomery County · (610) 645-8600
31 certified beds, about 24 residents a day · Non profit - Corporation · Medicare since 1986
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395718 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 5, 2026, inspectors cited 2 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 6 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.52 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 3.00 of those hours.
16.7% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
April 9, 2026Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical records, facility documentation, and staff interview, it was determined that the facility failed to ensure adequate assistance was provided during a transfer, resulting in a fall for one of three residents reviewed for falls (Resident R1). This was identified as past non-compliance.
February 5, 2026Standard inspection · 2 citations
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, Review of facility policies and clinical records. Interview with staff. It was determined that the facility failed to ensure an effective infection control program. related to tube feeding and oxygen administration. Three of 12 residents reviewed. (Resident R1, R8 and R3). Findings Include:Review of facility policy, titled OXYGEN ADMINISTRATION AND CARE OF EQUIPMENT, dated January 1, 20218, revealed, Change cannula bi-weekly and as needed. Date and time should be on bottle and cannula. Oxygen tubing should be placed in a plastic bag attached to the concentrator when not in use. Observation of the facility nurses' station on February 4, 2026, at 12:15 p.m., with Employee E3, Infection Control Nurse, Employee E3, revealed that the tube feeding stand for Resident R1 was inside the nurse's station medication room. [...]
- C Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Inspectors wroteBased on the review of facility provided documentation and interview with staff, it was determined that facility did not ensure to include as part of its Quality Assurance and Performance Improvement (QAPI) program mandatory training that outlines and informs staff of the elements and goals of the facility's QAPI program for four of five employees reviewed (Employees E4, E5, E6 ,E7 and E8)
February 21, 2025Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on a review of facility policy, observation, and staff interviews, it was determined that the facility failed to establish, implement and maintain an effective infection control program related to enhanced barrier precaution, relating to staff education, proper signage and available personal protective equipment (PPE) for three of three reviewed. (Resident 3, Resident R10, and Resident 129)
April 25, 2024Standard inspection · 2 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on the review of clinical records and interview with staff, it was determined that the facility failed to notify the resident and the resident's representative(s) of the transfer to the hospital and the reasons for the transfer in a timely manner for one of 12 residents reviewed (Resident R8).
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of the clinical records, review of facility policies and interviews with staff, it was determined that the facility failed to ensure that a resident was free of significant medication error related to the receiving wrong medication which was prescribed for another resident for one of 4 residents reviewed for medication administration (Resident R9).
Fire safety inspections
13 fire safety citations on file: 2 on February 5, 2026, 7 on February 21, 2025, 4 on April 25, 2024.
Every fire safety citation13 citations
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Install properly constructed and protected linen or trash chutes.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install a two-hour-resistant firewall separation.
- E Install an approved automatic sprinkler system.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- E Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install properly constructed and protected linen or trash chutes.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.52 | 3.89 | 3.86 |
| Registered nurses | 3.00 | 0.79 | 0.69 |
| All nursing staff on weekends | 7.11 | 3.53 | 3.42 |
| Nurse aides | 4.50 | ||
| Licensed practical nurses | 0.02 | ||
| Nursing staff turnover (share who left in a year) | 16.7% | 44.5% | 45.8% |
| Registered nurse turnover | 13.3% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.87 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.69 on weekdays and 7.11 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.10 in April to June 2025 to 7.52 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.52 | 3.00 | 7.69 | 7.11 | 0.0% | 0 of 90 | 24 |
| Oct to Dec 2025 | 6.55 | 2.63 | 6.73 | 6.10 | 0.0% | 0 of 92 | 27 |
| Jul to Sep 2025 | 5.93 | 2.28 | 6.11 | 5.48 | 0.0% | 0 of 92 | 29 |
| Apr to Jun 2025 | 6.10 | 2.41 | 6.33 | 5.52 | 0.0% | 0 of 91 | 28 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.7 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.6 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.7 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 14.4 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.2 | 1.8 |
Owners and operators
Legal business name: WAVERLY HEIGHTS.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Waverly Senior Services | 5% or greater direct ownership interest | Organization | 100% | 07/01/2023 |
| Feher, Meredith | Corporate officer | Individual | 06/24/2021 | |
| Garvin, Thomas | Corporate officer | Individual | 07/04/2010 | |
| Supper, Robert | Corporate officer | Individual | 06/24/2021 | |
| Waverly Senior Services | Operational/managerial control | Organization | 07/01/2023 | |
| Feher, Meredith | Operational/managerial control | Individual | 06/24/2021 | |
| Waverly Senior Services | Adp of the SNF | Organization | 03/19/2025 | |
| Feher, Meredith | Adp of the SNF | Individual | 03/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 5, 2026: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 9, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on February 5, 2026: "Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 25, 2024: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
Other nursing homes nearby
- Beaumont at Bryn Mawr Bryn Mawr, 2.1 mi · 5 of 5 stars · 2 citations
- Cathedral Village Philadelphia, 2.2 mi · 3 of 5 stars · 18 citations
- Meadowview Rehabilitation and Nursing Center White Marsh, 2.6 mi · 2 of 5 stars · 42 citations
- Masonic Village at Lafayette Hill Lafayette Hill, 2.6 mi · 5 of 5 stars · 15 citations
- Rosemont Center Rosemont, 2.9 mi · 3 of 5 stars · 33 citations
- Bryn Mawr Extended Care Center Bryn Mawr, 3 mi · 1 of 5 stars · 50 citations
- Bryn Mawr Village Bryn Mawr, 3.1 mi · 3 of 5 stars · 44 citations
- Saunders Nursing and Rehabilitation Center Wynnewood, 4 mi · 1 of 5 stars · 42 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Waverly Heights's Medicare star rating?
- CMS rates Waverly Heights 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Waverly Heights get at its last inspection?
- 2 health deficiencies at the standard inspection on February 5, 2026. The Pennsylvania average is 10.
- Has Waverly Heights been fined?
- CMS lists no fines in the last three years.
- Does Waverly Heights accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Waverly Heights?
- CMS lists 8 owners and managers. Legal business name: WAVERLY HEIGHTS.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.