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Haven Health Sky Harbor, LLC

1880 East Van Buren Street, Phoenix, AZ 85006 · Maricopa County · (602) 253-4570

120 certified beds, about 114 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2016

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035290 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 13, 2025, inspectors cited 3 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 37 health citations since December 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.31 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.

41.1% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Haven Health, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
24D
13E
0F
Potential for minimal harm
0A
0B
0C
July 29, 2026Complaint inspection · 1 citation
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on closed record review, interviews, and review of the facility's policies and procedures, the facility failed to provide discharge information to the Resident's Representative (RR) in a language she understood for one of 2 sampled residents (Resident #4) regarding resident's rights. The deficient practice could result in the RR not understanding the resident's post-discharge care needs and instructions, potentially leading to unmet care needs following discharge.
March 3, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 16, 2026
    Inspectors wroteBased on clinical record reviews, staff interviews, facility documentation, and review of facility policies and procedures, the facility failed to ensure adequate supervision to prevent elopement for one (#21) of three sampled residents. The deficient practice could result in avoidable accidents, injury, or harm to residents.
November 13, 2025Standard inspection, Complaint inspection · 4 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on a review of the clinical record, staff interviews, and policies and procedures, the facility failed to ensure that residents were treated with dignity and respect during meal service for four out of six residents observed receiving dining assistance (Residents #10, #61, #72, and #107). The universe was 106, and the sample size was 22. This deficient practice could potentially affect all residents needing meal assistance by diminishing their sense of dignity and personhood.-Regarding Resident #10Resident #10 was admitted on [DATE], with the diagnosis that included chronic respiratory failure with hypoxia, tracheostomy status, quadriplegia, C1-C4 incomplete, hypertensive heart disease without heart failure, generalized anxiety disorder, major depressive disorder, recurrent adjustment disorder, unspecified, and schizoaffective disorder, bipolar type. [...]
  2. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to maintain and make accessible complete medical records necessary to investigate the cases of 7 residents reviewed (Resident #137, #138, #139, #140, #141, #142, and #144). The universe was 106, and the sample size was 22. The deficient practice prevented a thorough investigation and posed a potential risk to the current quality and safety of resident care.-Regarding Resident #137Resident #137 was admitted on [DATE], with a diagnosis that included osteomyelitis, pressure ulcer of the right lower back, unspecified stage, and central cord syndrome at C4, subs. An admission Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) of 15, indicating that Resident #137's cognition had been intact. [...]
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on interview, review of clinical record, and review of facility policy and procedure, the facility failed to ensure an allegation of abuse was reported to mandated entities within 2 hours for one resident (#100). The deficient practice could lead to a delay in the investigation of an allegation of abuse leading to continued harm of a resident.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on clinical record review, interviews, facility documentation and policy, the facility failed to ensure one resident (#145) received glaucoma medication according to admission orders. The deficient practice could lead to an increase in eye pressure, causing potentially worsening vision.
August 12, 2025Complaint inspection · 3 citations
  1. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record reviews, staff and resident interviews, facility documentation and policy reviews, the facility failed to implement their written abuse policies and procedure for two residents (#1, #2). The deficient practice could place resident at risk for further abuse.
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, staff and resident interviews, facility documentation and policy review, the facility failed to ensure that an allegation of abuse for two resident (#1, #2) was reported to the State Agencies in a timely manner. The deficient practice could place residents at risk for further abuse.
  3. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, staff and resident interviews, facility documentation and policy review, the facility failed to investigate an allegation of abuse in a timely manner for two residents (#1, #2). The deficient practice could place residents at risk for further abuse.
March 24, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on record reviews, staff interviews, and facility policy and procedure review, the facility failed to maintain accurate documentation surrounding the death of two residents (#2 and #6). The sample size was 3. The deficient practice can result in inadequate records being kept regarding the extent of a resident's death in the facility.
October 22, 2024Complaint inspection · 1 citation
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 6, 2024
    Inspectors wroteBased on clinical record review, interviews, and review of the facility policies, the facility failed to ensure that the care plan for one resident (#22) was updated according to the resident's preferences following a five-day investigation of a complaint. The deficient practice could result in suboptimal care planning to meet the resident's preferences.
August 1, 2024Complaint inspection · 1 citation
  1. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on closed record review, staff interviews, review of facility documentation and policy, and the State Agency (SA) complaint tracking system, the facility failed to ensure a safe and appropriate transfer of one resident (#1). The deficient practice could result in residents not receiving appropriate care and services during the transition of care.
May 6, 2024Standard inspection · 13 citations
  1. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to provide and ongoing program of activities designed to meet the interest and the physical, mental, and psychological well-being of two residents (#48 and #37). The deficient practice could result in a decline in physical and social skills.
  2. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and the facility policy and procedures, the facility failed to ensure pain medications were administered as ordered for one resident (#68). The deficient practice could result in resident receiving unnecessary medication and overmedicated.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, staff interviews, and the facility policy and procedures, the facility failed to ensure that food items that were unsafe for resident consumption were discarded; and, the facility failed to ensure a clean and sanitary environment was maintained in the kitchen. The facility census was 98. The deficient practice could result in a potential for food borne illness and resident safety.
  4. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on clinical record review, staff interviews, review of facility documentation, and policy, the facility failed to ensure that the electronic health record for resident #48 was complete and accurately documented. The sample size was 20. The deficient practice could result in incomplete and/or inaccurate clinical records.
  5. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on staff interviews, and review of facility documentation and policies, the facility failed to ensure that the QAA (quality assessment and assurance) committee developed and implemented action plans on identified problem related to PRN (as needed) pain medication administration.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on review of the clinical record, staff interviews, facility documentation, policy and procedure, the facility failed to ensure that one resident's (#48) communication deficit was appropriately care planned and implemented. The deficient practice could result in a plan of care that did not meet the resident's needs.
  7. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, clinical record review, family and staff interviews, and facility policy and procedure, the facility failed to provide care and services related to communication for one resident (#48) assessed with communication/language deficit. The deficient practice could result in residents not maintaining their communication abilities.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, clinical record review, staff interviews, and review of policy and procedure, the facility failed to ensure assistance with meals was provided to one resident (#48). The sample size was 20. The deficient practice could result in resident not receiving adequate nutrition.
  9. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on record review, staff interviews, and the facility policy and procedures, the facility failed to provide documentation of nursing and non-nursing staff working hours. The deficient practice could result in a lack of sufficient staffing and impact the residents' treatment and care.
  10. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure that a registered nurse (RN) worked at least 8 consecutive hours per day.
  11. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and review of facility policy and procedure, the facility failed to ensure dental needs were met for one sampled resident (#14). The deficient practice could result in residents not receiving care and services for oral/dental conditions.
  12. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on observations, interviews and policy review the facility failed to ensure a resident's (#48) food was served warm and palatable. The sample size was 20. The deficient practice has the potential for residents to refuse meals and or potentially impact the resident's nutritional intake as well as weight.
  13. D
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2024
    Inspectors wroteBased on documentation, staff interviews, and facility policies the facility failed to ensure that staff were trained in communication skills needed to communicate with one resident (#48). The deficient practice could result in staff not understanding the medical and care needs of the residents.
April 11, 2024Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2024
    Inspectors wroteBased on observation, interviews and policy review, the facility failed to ensure that medications were administered as ordered by the physician for one resident (#400). The deficient practice could result in residents not receiving prescribed doses of medications.
January 10, 2024Complaint inspection · 1 citation
  1. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 11, 2024
    Inspectors wroteBased on observations, staff interviews, facility documents, and resident records, the facility failed to ensure there was adequate oxygen for 6 residents. The sample size was 6. This deficiency could result in significant harm to the residents.
December 15, 2022Standard inspection · 10 citations
  1. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wrote-Resident #44 was admitted to the facility on [DATE] with diagnoses that included intracranial injury with loss of consciousness, personal history of traumatic brain injury, restlessness and agitation, and anxiety disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the Brief Interview for Mental Status (BIMS) was not assessed, but the assessment indicated the resident was severely impaired for daily decision making. The order summary included an order dated October 10, 2022 for lorazepam (an antianxiety medication) 1 milligram (mg) tablet via Gastrostomy tube (G-tube) every 6 hours as needed for anxiety. This order did not include a stop date. [...]
  2. E
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on facility documentation, interviews, policy, and Centers for Disease Control (CDC) guidance, the facility failed to ensure the Infection Preventionist (IP) had completed infection control training. The deficient practice could lead to unqualified staff acting as the IP and improper infection prevention practices within the facility.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on observations, clinical record review, interviews, and policy, the facility failed to ensure one resident's (#255) dignity was maintained by failing to ensure the resident's catheter bag was covered. The deficient practice could result in residents not being treated with respect and dignity.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on observations, clinical record review, interviews, policy and manufacturer guidelines, the facility failed to ensure medication orders met one resident's needs (#255) according to professional standards of care and the facility failed to ensure glucometers were disinfected properly. The deficient practice could result in unmet resident needs and improperly disinfected glucometers.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on clinical record review, interviews, and facility policy, the facility failed to provide timely continence care for one resident (#2). The deficient practice could affect residents' self-esteem and cause skin breakdown.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on observations, clinical record review, interviews, and policy, the facility failed to provide respiratory care and treatment as ordered by the physician for one resident (#255). The deficient practice could result in unmet respiratory needs.
  7. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on observations, staff interviews, clinical record reviews, review of medlineplus.gov, and policy, the facility failed to ensure the medication error rate was not 5% or greater by failing to administer a medication as ordered for one of five sampled residents (#51) and by crushing a medication tablet that was not supposed to be crushed for one resident (#47). The medication error rate was 8%. The deficient practice could result in additional medication errors.
  8. D
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    F942 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on personnel file reviews, staff interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided resident rights training. The deficient practice could result in residents not being afforded their rights.
  9. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on personnel file reviews, interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided training on abuse, neglect, exploitation, misappropriation of resident property, and dementia management. The deficient practice could result in staff not being educated to protect residents from abuse and to provide the appropriate services to residents with dementia.
  10. D
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    F945 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 28, 2023
    Inspectors wroteBased on personnel file reviews, staff interviews, and policy, the facility failed to provide evidence that 3 of 10 sampled staff (#182, #176, and #45) were provided training on infection control. The deficient practice could result in the spread of infection.

Fire safety inspections

29 fire safety citations on file: 1 on November 13, 2025, 1 on May 6, 2024, 27 on December 15, 2022.

Every fire safety citation29 citations
  1. E
    Provide rooms that can be unlocked from inside without a key.
    K 221 · November 13, 2025 · Corrected (the home has a date of correction)
  2. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · May 6, 2024 · Corrected (the home has a date of correction)
  3. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · December 15, 2022 · Corrected (the home has a date of correction)
  4. E
    Conduct risk assessment and an All-Hazards approach.
    E 6 · December 15, 2022 · Corrected (the home has a date of correction)
  5. E
    Include a process for Emergency Preparedness collaboration.
    E 9 · December 15, 2022 · Corrected (the home has a date of correction)
  6. E
    Establish policies and procedures including evacuation.
    E 20 · December 15, 2022 · Corrected (the home has a date of correction)
  7. E
    List the names and contact information of those in the facility.
    E 30 · December 15, 2022 · Corrected (the home has a date of correction)
  8. E
    Conduct testing and exercise requirements.
    E 39 · December 15, 2022 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 15, 2022 · Corrected (the home has a date of correction)
  10. E
    Provide properly protected cooking facilities.
    K 324 · December 15, 2022 · Corrected (the home has a date of correction)
  11. E
    Have proper medical gas storage and administration areas.
    K 923 · December 15, 2022 · Corrected (the home has a date of correction)
  12. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · December 15, 2022 · Corrected (the home has a date of correction)
  13. D
    Address subsistence needs for staff and patients.
    E 15 · December 15, 2022 · Corrected (the home has a date of correction)
  14. D
    Establish roles under a Waiver declared by secretary.
    E 26 · December 15, 2022 · Corrected (the home has a date of correction)
  15. D
    Provide emergency officials' contact information.
    E 31 · December 15, 2022 · Corrected (the home has a date of correction)
  16. D
    Provide a means of sharing information on occupancy/needs.
    E 34 · December 15, 2022 · Corrected (the home has a date of correction)
  17. D
    Meet other general requirements.
    K 100 · December 15, 2022 · Corrected (the home has a date of correction)
  18. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · December 15, 2022 · Corrected (the home has a date of correction)
  19. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 15, 2022 · Corrected (the home has a date of correction)
  20. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 15, 2022 · Corrected (the home has a date of correction)
  21. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · December 15, 2022 · Corrected (the home has a date of correction)
  22. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 15, 2022 · Corrected (the home has a date of correction)
  23. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 15, 2022 · Corrected (the home has a date of correction)
  24. D
    Have elevators that firefighters can control in the event of a fire.
    K 531 · December 15, 2022 · Corrected (the home has a date of correction)
  25. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · December 15, 2022 · Corrected (the home has a date of correction)
  26. D
    Ensure medical gas and vacuum systems have documented maintenance programs.
    K 907 · December 15, 2022 · Corrected (the home has a date of correction)
  27. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 15, 2022 · Corrected (the home has a date of correction)
  28. D
    Ensure proper usage of power strips and extension cords.
    K 920 · December 15, 2022 · Corrected (the home has a date of correction)
  29. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 15, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)4.313.983.86
Registered nurses0.440.700.69
All nursing staff on weekends3.993.513.42
Nurse aides2.35
Licensed practical nurses1.52
Nursing staff turnover (share who left in a year)41.1%45.1%45.8%
Registered nurse turnover45.0%43.6%42.9%
Administrators who left0

CMS expects 6.10 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.44 on weekdays and 3.99 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.62 in April to June 2025 to 4.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.310.444.443.99 0.0%0 of 90114
Oct to Dec 20254.310.514.443.98 0.0%0 of 92111
Jul to Sep 20254.620.614.804.17 0.0%0 of 92108
Apr to Jun 20254.620.614.834.09 0.0%0 of 91113
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arizona

JobMedianMiddle halfEmployed
Arizona, all employers
CNAs (nursing assistants)$21.53$18.43 to $22.4220,320
LPNs and LVNs$37.05$32.10 to $39.366,530
Registered nurses$47.84$39.33 to $52.2073,150
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
0.010.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.81.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.42.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
0.012.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.04.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.010.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.723.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.310.412.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Haven Health Sky Harbor, LLC's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (56.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

56.0% this home

No different from the national rate

US median of homes 51.5% · Arizona: 74 better, 1 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 52 eligible stays.

Potentially preventable readmissions

10.2% this home

No different from the national rate

US median of homes 10.7% · Arizona: 4 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 57 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · Arizona: 6 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 51 eligible stays.

Self-care and mobility at discharge

73.2% this home

Median of homes: Arizona69.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 82 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arizona0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 144 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Arizona0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 144 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Arizona95.1% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HAVEN HEALTH SKY HARBOR LLC. CMS links this home to Haven Health, a group of 20 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Samuelian, SpencerDirect ownership interestIndividual08/01/2023
Seastrand, JasonDirect ownership interestIndividual08/01/2023
Haven Health Properties LLC5% or greater indirect ownership interestOrganization8%08/01/2023
Health Group Management LLC5% or greater indirect ownership interestOrganization8%08/01/2023
Espinosa, StephanieCorporate officerIndividual10/14/2024
Fragoso, LindsayCorporate officerIndividual08/01/2023
Seastrand, JasonCorporate officerIndividual08/01/2023
Health Group Management LLCOperational/managerial controlOrganization08/01/2023
Brady, MitchellOperational/managerial controlIndividual01/14/2025
Espinosa, StephanieOperational/managerial controlIndividual10/14/2024
Fragoso, LindsayOperational/managerial controlIndividual08/01/2023
Greiner, RussellOperational/managerial controlIndividual08/16/2023
Knight, TashayOperational/managerial controlIndividual01/14/2025
Nasser, MohammadOperational/managerial controlIndividual01/13/2025
Robertson, BrettOperational/managerial controlIndividual08/01/2023
Samuelian, RobertOperational/managerial controlIndividual08/01/2023
Samuelian, SpencerOperational/managerial controlIndividual01/14/2025
Samuelian, StephenOperational/managerial controlIndividual08/01/2023
Seastrand, JasonOperational/managerial controlIndividual08/01/2023
West, ChristianOperational/managerial controlIndividual08/01/2023
Haven Health Properties LLCAdp of the SNFOrganization01/22/2025
Haven Sky Harbor Real Estate LLCAdp of the SNFOrganization01/22/2025
Health Group Management LLCAdp of the SNFOrganization01/22/2025
Brady, MitchellAdp of the SNFIndividual01/14/2025
Espinosa, StephanieAdp of the SNFIndividual10/14/2024
Fragoso, LindsayAdp of the SNFIndividual08/01/2023
Greiner, RussellAdp of the SNFIndividual08/16/2023
Knight, TashayAdp of the SNFIndividual01/14/2025
Nasser, MohammadAdp of the SNFIndividual01/13/2025
Robertson, BrettAdp of the SNFIndividual08/01/2023
Samuelian, RobertAdp of the SNFIndividual08/01/2023
Samuelian, SpencerAdp of the SNFIndividual01/22/2025
Samuelian, StephenAdp of the SNFIndividual08/01/2023
Seastrand, JasonAdp of the SNFIndividual08/01/2023
West, ChristianAdp of the SNFIndividual08/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on March 3, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on November 13, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on July 29, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on November 13, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Haven Health Sky Harbor, LLC's Medicare star rating?
CMS rates Haven Health Sky Harbor, LLC 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Haven Health Sky Harbor, LLC get at its last inspection?
3 health deficiencies at the standard inspection on November 13, 2025. The Arizona average is 6.4.
Has Haven Health Sky Harbor, LLC been fined?
CMS lists no fines in the last three years.
Does Haven Health Sky Harbor, LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Haven Health Sky Harbor, LLC?
CMS lists 35 owners and managers, and links the home to Haven Health. Legal business name: HAVEN HEALTH SKY HARBOR LLC.

Sources

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