Alden Estates of Naperville
1525 South Oxford Lane, Naperville, IL 60565 · Du Page County · (630) 983-0300
203 certified beds, about 155 residents a day · For profit - Corporation · Medicare and Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145582 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 13, 2024, inspectors cited 8 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 39 health citations since September 2022, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $9,256 in the last three years; the largest was $9,256, and the latest is dated April 10, 2024.
Nurses and nurse aides worked 3.58 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.
28.1% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to The Alden Network, an affiliated group of 27 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 39 health citations on file.
May 28, 2026Complaint inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that medications were stored appropriately in the medication cart, medication room, or treatment cart. These failures affected 4 residents (R7, R8, R9, and R10) reviewed for medication labeling and storage and had the potential to affect all 28 residents on one dementia unit on the second floor.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that the CPaP (continuous positive airway pressure) machine was changed every three months, failed to keep CPaP parts from environmental contamination, failed to obtain a physician's order for the use of CPaP machine and failed to change a nasal canula every month. These failures affected 2 of 3 (R1 and R3) residents reviewed for respiratory care in the total sample of 10 residents.
January 23, 2026Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident was provided with transportation to get to medical appointments in a timely manner for 1 of 4 residents (R2) reviewed for Quality of Care in the sample of 10.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to prevent a resident from cutting his face with a broken razor for 1 of 3 residents (R5) reviewed for safety in the sample of 10.
August 31, 2025Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement wound care interventions as ordered for a resident with pressure injuries. This applies to 1 of 3 residents (R1) reviewed for pressure injuries.
June 13, 2024Standard inspection · 8 citations
- F Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on interview and record review, the facility failed to ensure that the QAPI (Quality Assurance and Performance Improvement) committee met quarterly and the required QAPI committee members attended the meetings. This applies to all 151 residents residing in the facility.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide pureed and mechanically altered meatballs with sauce for the lunch meal. This applies to 18 of 18 residents (R1, R9, R10, R12, R16, R23, R39, R47, R65, R68, R84, R92, R94, R102, R118, R145, R452, R455) reviewed for dining in the sample of 30.
- E Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on observation, interview and record review, the facility failed to store resident's foods in a safe and sanitary manner in a resident's personal refrigerator. This applies to 1 of 1 resident (R106) reviewed for foods brought in from outside in the sample of 30.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide necessary supplies in order to preserve a resident's dignity and privacy needs. This applies to 1 of 30 residents (R40) reviewed for dignity in the sample of 30.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on interview and record review, the facility failed to follow its policy regarding grievances/complaints and failed to inform the Administrator/designee upon receipt of the grievance and failed to inform the resident of the results of the investigation. This applies to 1 of 1 resident (R138) reviewed for grievances in the sample of 30.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review the facility failed to assess and provide appropriate splints and therapy services to maintain and/or prevent further progression of deformities or reduction in range of motion. This applies to 3 of 5 residents (R2, R23, R102) reviewed for Range of Motion (ROM) in the sample of 30.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that gastric tube (g-tube) placement was checked prior to flushing the tube and administering medication. The facility also failed to administer g-tube flushes and medications using the proper technique. This applied to 1 of 1 resident (R147) reviewed for g-tube medication administration.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow the proper infection control practice when caring for a resident in contact isolation. This applies to 1 of 1 resident (R147) in sample of 30.
April 24, 2024Complaint inspection · 2 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to administer Insulin as ordered by the physician. The failure resulted in R1 having elevated blood sugars and elevated lab values. This applies to 2 of 4 residents (R1, R2) reviewed for improper nursing care in the area of missing medication doses in the sample of 4.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to ensure medications were obtained from the pharmacy in a timely manner to prevent residents from missing medication doses as ordered by the physician. This applies to 3 of 4 residents (R1, R2, and R4) reviewed for improper nursing care in the area of missing medication doses in the sample of 4.
April 10, 2024Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review the facility failed to ensure nebulizer treatments were completed and signed off on the medication administration record. This applies to 2 of 3 residents (R1, R10) reviewed for nebulizer treatments in the sample of 12.
February 9, 2024Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to notify a resident's POA (Power of Attorney) of changes in condition. This applies to 1 of 3 residents (R1) reviewed for policy and procedures.
December 27, 2023Complaint inspection · 4 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to reorder R3's Vimpat (seizure medication), which led to R3 missing three doses, causing R3 to have a grand mal seizure and hospitalized . This applies to 1 of 4 residents (R3) reviewed for significant medication error.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to reorder medications for residents to prevent missing doses of scheduled medications. The facility also failed to have two licensed professionals sign off the shift-to-shift controlled substance sheet and have two licensed professionals sign off on wasted controlled substances. This applies to 4 of 4 residents (R2, R3, R16, R17) reviewed for pharmacy services.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control measures for a resident during incontinence care, and residents under COVID-19 isolation. This applies to 5 of 7 residents (R11, R12, R15, R13, R14) reviewed for infection control.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assistance to a resident for ADLs (Activities of Daily Living). This applies to 1 of 1 resident (R11) reviewed for ADLs.
November 15, 2023Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to transcribe and administer a hospital discharge order for Quetiapine Fumarate for a resident. The facility also failed to ensure a resident had her narcotic available to prevent a resident from experiencing pain. This applies to 2 of 2 residents (R1, R2) reviewed for pharmacy services.
August 30, 2023Standard inspection · 10 citations
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents on a pureed diet were served a full serving of pureed pork and a dinner roll at the noon meal. The facility also failed to ensure residents were served the full serving of vegetables. This applies to 7 of 29 residents (R35, R43, R79, R133, R85, R99 & R22) reviewed for following menus in the sample of 29.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to feed a resident in a dignified manner. This applies to 1 of 29 residents (R79) reviewed for dignity in the sample of 29.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow a physician's order for the use of a brace to treat a fractured wrist for 1 of 29 residents (R16) reviewed for physician orders in the sample of 29.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure R30 was provided with fingernail care for 1 of 29 residents (R30) reviewed for Activity's of Daily Living in the sample of 29.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement R52's pressure reduction interventions for 1 of 5 residents (R52) reviewed for pressure ulcer prevention in the sample of 29.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a medication was safely disposed of to prevent a resident from accessing the disposed medication. This applies to 1 of 29 residents (R118) reviewed for safety in the sample of 29.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident with chronic pain was provided ordered pain medication. This applies to 1 of 29 (R110) reviewed for pain in the sample of 29.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record reviewed the facility failed to ensure a resident's pain medication was available. This applies to 1 of 29 (R110) reviewed for pharmacy services in the sample of 29.
- D Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Inspectors wroteBased on interview and record review the facility failed to ensure residents understood the arbitration agreement. This applies to 2 of 3 residents (R22 and R134) reviewed for arbitration agreements in the sample of 29.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review the facility failed to ensure residents were offered the pneumococcal vaccine. This applies to 3 of 5 residents (R66, R35, R392) reviewed for immunizations in the sample of 29.
September 16, 2022Standard inspection · 7 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow their policy by not ensuring staff wore proper PPE (Personal Protective Equipment) in resident areas. This has the potential to effect all residents in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to supervise a resident at high risk for falls, failed to modify fall prevention interventions after a fall, and failed to ensure a resident was transferred in a safe manner for two of two residents (R329, R112) reviewed for safety and supervision in the sample of 26.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure catheter care was performed in a manner to prevent cross contamination, failed to keep a urinary drainage bag below the bladder, and failed to ensure catheter tubing was secure for three of six residents (R121, R329, R112) reviewed for catheters in a sample of 26.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure dietary recommendations were implemented for a resident with significant weight loss for one of three residents (R121) reviewed for weight in the sample of 26.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and record review the facility failed to pause a tube feeding while repositioning a resident at risk for aspiration. This applies to one of three residents (R105) in the sample of 26 reviewed for feeding tubes.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the IV (intravenous) central line dressing was clean, dry, and intact for 1 of 1 resident (R93) reviewed for central line dressings in the sample of 26.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review, the facility failed to assess effectiveness of pain medication in 1 of 3 residents (R327) reviewed for pain in the sample 26.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 10, 2024 | Fine | $9,256 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.58 | 3.45 | 3.86 |
| Registered nurses | 0.74 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.07 | 3.42 |
| Nurse aides | 2.30 | ||
| Licensed practical nurses | 0.54 | ||
| Nursing staff turnover (share who left in a year) | 28.1% | 44.5% | 45.8% |
| Registered nurse turnover | 20.0% | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.59 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 3.26 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.35 in April to June 2025 to 3.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.58 | 0.74 | 3.71 | 3.26 | 0.0% | 0 of 90 | 155 |
| Oct to Dec 2025 | 3.54 | 0.68 | 3.67 | 3.22 | 0.0% | 0 of 92 | 155 |
| Jul to Sep 2025 | 3.49 | 0.70 | 3.62 | 3.17 | 0.0% | 0 of 92 | 159 |
| Apr to Jun 2025 | 3.35 | 0.69 | 3.46 | 3.06 | 0.4% | 0 of 91 | 156 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Illinois
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Illinois, all employers | |||
| CNAs (nursing assistants) | $22.10 | $18.95 to $23.26 | 68,640 |
| LPNs and LVNs | $36.06 | $30.57 to $38.25 | 17,440 |
| Registered nurses | $46.15 | $38.47 to $50.94 | 138,910 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.0 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.9 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 34.3 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.5 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.2 | 1.8 |
Owners and operators
Legal business name: ALDEN ESTATES OF NAPERVILLE, INC.. CMS links this home to The Alden Network, a group of 27 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| The Alden Group, Ltd. | 5% or greater direct ownership interest | Organization | 100% | 12/18/1978 |
| Audra Elisco Grantor Tr Dated 11/02/2004 | 5% or greater indirect ownership interest | Organization | 03/01/2018 | |
| Lauren Magnusson Grantor Tr Dated 11/02/2004 | 5% or greater indirect ownership interest | Organization | 02/28/2018 | |
| Randi Schullo Grantor Tr Dated 11/02/2004 | 5% or greater indirect ownership interest | Organization | 02/28/2018 | |
| The Floyd a. Schlossberg Living Trust | 5% or greater indirect ownership interest | Organization | 07/01/2013 | |
| Elisco, Arin | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Elisco, Charles | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Magnusson, Garrett | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Magnusson, Paige | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Schullo, Joseph | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Schullo, Nicole | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Schullo, Randi | 5% or greater indirect ownership interest | Individual | 07/01/2013 | |
| Midcap Funding IV Trust | 5% or greater security interest | Organization | 07/01/2010 | |
| Davis, Esther | W-2 managing employee | Individual | 03/15/2010 | |
| Perkovic, Valerie | W-2 managing employee | Individual | 07/12/2021 | |
| Carl, Joan | Corporate director | Individual | 12/18/1978 | |
| Schlossberg, Floyd | Corporate director | Individual | 12/18/1978 | |
| Carl, Joan | Corporate officer | Individual | 12/18/1978 | |
| Schlossberg, Floyd | Corporate officer | Individual | 12/18/1978 | |
| Schullo, Randi | Corporate officer | Individual | 02/16/2010 | |
| Alden Management Services, Inc. | Operational/managerial control | Organization | 12/18/1977 | |
| Molitor, Robert | Operational/managerial control | Individual | 05/16/2008 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 17 problems in this area, most recently on May 28, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on May 28, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on June 13, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 13, 2024: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Pearl of Naperville, the Naperville, 2 mi · 3 of 5 stars · 42 citations
- Arista Healthcare Naperville, 3.5 mi · 5 of 5 stars · 20 citations
- The Commons at Lisle Creek Estates Lisle, 3.7 mi · 4 of 5 stars · 19 citations
- Thrive of Lisle Lisle, 3.7 mi · 4 of 5 stars · 20 citations
- Meadowbrook Manor - Naperville Naperville, 4.1 mi · 3 of 5 stars · 42 citations
- St. Patrick's Residence Naperville, 4.2 mi · 3 of 5 stars · 21 citations
- Meadowbrook Manor Bolingbrook, 4.9 mi · 2 of 5 stars · 53 citations
- Thrive of Fox Valley Aurora, 5.1 mi · 4 of 5 stars · 26 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Alden Estates of Naperville's Medicare star rating?
- CMS rates Alden Estates of Naperville 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Alden Estates of Naperville get at its last inspection?
- 8 health deficiencies at the standard inspection on June 13, 2024. The Illinois average is 12.6.
- Has Alden Estates of Naperville been fined?
- Yes. CMS lists 1 fine totaling $9,256 in the last three years.
- Does Alden Estates of Naperville accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Alden Estates of Naperville?
- CMS lists 22 owners and managers, and links the home to The Alden Network. Legal business name: ALDEN ESTATES OF NAPERVILLE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.