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August Healthcare at Richmond

1503 Michael Road, Richmond, VA 23229 · Henrico County · (804) 288-6245

32 certified beds, about 27 residents a day · For profit - Corporation · Medicare and Medicaid since 2021

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495428 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 19, 2026, inspectors cited 4 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 25 health citations since February 2021, 5 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $35,194 in the last three years; the largest was $25,760, and the latest is dated February 19, 2026.

Nurses and nurse aides worked 4.60 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.

58.1% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Simcha Hyman & Naftali Zanziper, an affiliated group of 79 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
14D
6E
0F
Potential for minimal harm
0A
0B
0C
February 19, 2026Standard inspection · 4 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on observation, resident interview, family interview, staff interviews, clinical record review, and facility documentation review, the facility staff failed to address and implement interventions for significant weight loss for one Resident (Resident #20) in a survey sample of 16 residents, which constituted harm.
  2. E
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    F848 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on resident interviews, family interviews, staff interviews, clinical record review, and review of facility documents, the facility staff failed to allow for a neutral binding arbitration process.
  3. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on observation, staff interviews, clinical record review and facility document review, the facility staff failed to ensure Resident #5 was free from unnecessary medications, an anti-psychotic medication, for 1 of 12 residents in the survey sample (Resident #5).
  4. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on observation, resident interview, family interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain an available call bell system for one Resident (Resident #14) in a sample of 16 residents as a means to call for assistance from the bedside where the call would go directly to a staff member or central location with no alternate means to call for assistance.
December 30, 2025Complaint inspection · 2 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on staff interviews, clinical record review and facility documentation review, the facility staff failed to implement interventions, care and services to prevent the development of a pressure ulcer for one resident in a survey sample of five residents (Resident #1), which resulted in harm for Resident #1.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on staff interviews, clinical record review and facility documentation review, the facility staff failed to develop a comprehensive person-centered care plan for (1) one resident (Resident #1) in a survey sample of 5 residents.
April 7, 2022Standard inspection · 7 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on staff interviews, facility documentation review, and clinical record review, the facility staff failed to follow professional standards of practice for one Resident (Resident #27) in a survey sample of 15 Residents. For Resident #27, the facility staff failed to notify the physician when a medication was not available.
  2. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on observation, staff interview, and facility document review, and in the course of a complaint investigation, the facility staff failed to provide Registered Nurse coverage 8 consecutive hours per day for 3 days out of 30 days in June 2021 and for 6 days out of 31 days in July 2021.
  3. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on staff interviews, facility documentation review, and clinical record review, the facility staff failed to administer medications due to a lack of availability on 11 occasions, to one Resident (Resident #27) in a survey sample of 15 Residents.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on staff interviews and facility documentation review, the facility staff failed to maintain an active facility wide Infection Prevention Control Program (IPCP) with regards to infection surveillance and tracking for one Resident (Resident #27) in a survey sample of 15 Residents, but had the potential to affect multiple Residents within the facility.
  5. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on observation, Resident interview, staff interview, and clinical record review, the facility staff failed to provide a homelike environment for one Resident (Resident #20) in a sample size of 15 Residents. For Resident #20, the facility staff failed to ensure Resident #20 had easy access to his bathroom sink.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff interviews, clinical record review, and facility documentation review, the facility staff failed to provide treatment and services to one Resident (Resident #27) in a survey sample of 15 Residents. For Resident #27, the facility staff failed to solicit assistance from the facility management and medical director for treatment orders for a Resident with pneumonia on two occasions, when the attending physician was not responsive, which resulted in a delay in treatment. Past non-compliance was achieved on 2/28/22.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2022
    Inspectors wroteBased on observation, Resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide needed care and treatment for one Resident (Resident #22) in a sample size of 15 Residents. Specifically, the facility staff failed to ensure Resident #22's oxygen was humidified on 04/06/2022.
February 17, 2021Standard inspection · 12 citations
  1. J
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on interview, clinical record review and facility documentation the facility staff failed to implement policies and procedures related to abuse and neglect for 3 Residents (#15, #13, and #5), in a survey sample of 17 Residents. Immediate Jeopardy was called on 2/10/21 at 3:26 P.M. related to Residents #15 and #13. It was abated on 2/12/21 at 5:30 P.M. After Immediate Jeopardy was removed, the deficiency was assigned a Scope and Severity of level 2, isolated.
  2. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation the faintly staff failed to ensure Residents were free from abuse for 1 Resident (# 15) in a survey sample of 17 Residents. This is harm.
  3. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to identify and treat a Stage 3 sacral pressure wound for 1 Resident (Resident #18) in a sample size of 17 residents. This is harm.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to store, prepare, and serve foods in accordance with professional standards for food service safety. The facility staff failed to monitor temperatures on 02/04/21 for the dairy walk-in cooler, the walk-in freezer, the bread walk-in cooler, the produce walk-in cooler, and the misc. walk-in cooler.; failed to monitor a sanitation sink on 02/07/2021 and 02/08/21; and failed to monitor dishwater temperatures on 02/03/21, 02/04/21, 02/07/21, and 02/08/21; On 02/09/2021 at approximately 12:25 P.M., Surveyor A and Surveyor C toured the kitchen with head cook, Employee C. This surveyor and Surveyor A observed the Refrigerator Temperature Checklist for the month of February 2021. [...]
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on interviews, facility documentation and clinical record reviews the facility staff failed to report abuse to the state agency for 3 Residents (#15, #13, and #5) in a survey sample of 17 Residents.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on interview, facility documentation and clinical record review the facility staff failed to investigate, prevent and correct allegations of abuse in a timely manner for 3 Residents (#15, #13, and #5) in a survey sample of 17 Residents.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to ensure that Resident #24's Mental Health Care Plan had measurable goals. The facility staff failed to identify specific symptoms or behaviors related to depression, fatigue, racing thoughts, or ability to concentrate.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to revise the care plan for 1 resident (Resident #16) in a sample size of 17 residents.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2021
    Inspectors wroteBased on observation, staff interview, facility documentation review and clinical record review, the facility failed to provide respiratory care therapy consistent with infection control measures for 1 Resident (Resident # 11) in a survey sample of 17 Residents.
  10. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to provide Resident #24 with necessary behavioral health care and services to attain or maintain the highest practicable mental and psychosocial well-being. The facility staff failed to ensure that Resident #24 received mental health services as required by her Care Plan. There was a 4-month delay in mental health assessment and treatment from May 19, 2020 [date of the Care Plan] until September 29, 2020.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on observation, interview, facility documentation and clinical record review the facility staff failed to implement infection control practices to help prevent the spread of infection.
  12. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2021
    Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure that required training for abuse and neglect were completed for 2 nurses on staff (LPN A, and LPN C) who were involved in investigations of allegations of abuse during survey. The facility further failed to identify that contracted nursing staff (LPN B) was trained on abuse.

Fire safety inspections

10 fire safety citations on file: 1 on April 7, 2022, 9 on February 17, 2021.

Every fire safety citation10 citations
  1. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 7, 2022 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 17, 2021 · Corrected (the home has a date of correction)
  3. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · February 17, 2021 · Corrected (the home has a date of correction)
  4. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · February 17, 2021 · Corrected (the home has a date of correction)
  5. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 17, 2021 · Corrected (the home has a date of correction)
  6. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · February 17, 2021 · Corrected (the home has a date of correction)
  7. D
    Provide properly protected cooking facilities.
    K 324 · February 17, 2021 · Corrected (the home has a date of correction)
  8. D
    Construct fire resistant interior walls.
    K 331 · February 17, 2021 · Corrected (the home has a date of correction)
  9. D
    Install corridor and hallway doors that block smoke.
    K 363 · February 17, 2021 · Corrected (the home has a date of correction)
  10. D
    Have elevators that firefighters can control in the event of a fire.
    K 531 · February 17, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 19, 2026Fine $25,760
December 30, 2025Fine $9,434

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)4.603.763.86
Registered nurses0.890.690.69
All nursing staff on weekends3.943.293.42
Nurse aides2.46
Licensed practical nurses1.24
Nursing staff turnover (share who left in a year)58.1%48.1%45.8%
Registered nurse turnovernot reported48.2%42.9%
Administrators who left0

CMS expects 3.67 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.87 on weekdays and 3.94 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.29 in April to June 2025 to 4.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.600.894.873.94 0.0%0 of 9027
Oct to Dec 20255.520.875.744.94 0.0%0 of 9226
Jul to Sep 20255.370.675.664.65 0.0%0 of 9229
Apr to Jun 20254.290.744.503.79 0.0%0 of 9128
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1		 22.514.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1		 0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1		 4.51.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1		 7.63.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1		 0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1		 27.315.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1		 13.34.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1		 2.914.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231		 14.522.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231		 14.511.512.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for August Healthcare at Richmond's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (37.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

37.6% this home

No different from the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 30 eligible stays.

Potentially preventable readmissions

9.4% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 27 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 21 eligible stays.

Self-care and mobility at discharge

73.1% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 26 residents counted.

Falls with major injury

2.7% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 37 residents counted.

New or worsened pressure ulcers

2.9% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 37 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 17 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HENRICO VA OPCO LLC. CMS links this home to Simcha Hyman & Naftali Zanziper, a group of 79 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Gorelick, BatyaCorporate officerIndividual06/01/2021
Zanziper, NaftaliCorporate officerIndividual06/01/2021
Hc Family TrustOperational/managerial controlOrganization06/01/2021
Leigey, DonaldOperational/managerial controlIndividual04/28/2024
Zanziper, NaftaliOperational/managerial controlIndividual06/01/2021
Augusta Health Care IncAdp of the SNFOrganization06/01/2021
Walker & Associates PCAdp of the SNFOrganization06/01/2021
Farooq, MohammadAdp of the SNFIndividual03/01/2022
Leigey, DonaldAdp of the SNFIndividual04/28/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on February 19, 2026: "Provide enough food/fluids to maintain a resident's health."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on February 17, 2021: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 30, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 19, 2026: "Ensure each resident’s drug regimen must be free from unnecessary drugs."

Other nursing homes nearby

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is August Healthcare at Richmond's Medicare star rating?
CMS rates August Healthcare at Richmond 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did August Healthcare at Richmond get at its last inspection?
4 health deficiencies at the standard inspection on February 19, 2026. The Virginia average is 14.3.
Has August Healthcare at Richmond been fined?
Yes. CMS lists 2 fines totaling $35,194 in the last three years.
Does August Healthcare at Richmond accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns August Healthcare at Richmond?
CMS lists 9 owners and managers, and links the home to Simcha Hyman & Naftali Zanziper. Legal business name: HENRICO VA OPCO LLC.

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