Aviata at University Hills
10040 Hillview Road, Pensacola, FL 32514 · Escambia County · (850) 474-0570
120 certified beds, about 108 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105445 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 29, 2026, inspectors cited 0 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 11 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists 3 fines totaling $28,359 in the last three years; the largest was $13,635, and the latest is dated December 11, 2023.
Nurses and nurse aides worked 3.26 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.
62.4% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Aviata Health Group, an affiliated group of 50 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
January 29, 2026Standard inspection · 0 citations
December 2, 2025Complaint inspection · 1 citation
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to maintain resident call lights in 8 out of 67 rooms. (Rooms 101, 127, 151, 201, 204, 209, 231, and 252)
September 19, 2024Standard inspection · 7 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to provide housekeeping and maintenance services neccessary to maintain a sanitary and orderly interior for 11 of 32 sampled rooms and 2 common areas observed. (Rooms 106, 110, 123, 129, 131, 208, 226, 227, 228, 232, 234, the unit one hallway, and the locked unit day room)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased upon interviews, observations, and record reviews the facility failed to implement the care plan to meet the nursing and physical needs to maintain the highest functional well-beingfor 1 of 22 residents reviewed for care plans. (Resident #95)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, interviews, and review of the electronic medical records (EMR), the facility failed to provide necessary range of motion services for 1 of 4 residents sampled for range of motion. (Resident #68)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interviews, record review, and the facilities' policy and procedures, the facility failed to maintain ongoing communication and collaboration with the dialysis center regarding dialysis care and services for 1 of 1 residents reviewed for dialysis care. (Resident #43)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased upon record review and interviews, the facility failed to provide scheduled medications for 1 of 20 residents reviewed for medication administration. (Resident #43)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews, review of the electronic medical record (EMR), and review of the facility policies and procedures, the facility failed to provide safe and secure storage of medications for 1 of 1 residents. (Resident #108)
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observations and interviews, the facility failed to ensure the Resident Call lights were functional to allow residents to call for staff assistance for 1 of 32 rooms observed. (rooms [ROOM NUMBERS])
June 15, 2023Standard inspection · 3 citations
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility failed to obtain a Level II screening for 3 of 6 residents reviewed for Preadmission Screening and Resident Review (PASARR). (Residents #25, #37, and #96)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to implement the care plan for behavior monitoring for psychotropic medications for 1 of 5 residents sampled for unnecessary medication review. (Resident #86)
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to provide dietary services to meet the needs for 1 of 1 resident selected for food services. (Resident #22)
Fire safety inspections
6 fire safety citations on file: 1 on January 29, 2026, 1 on September 19, 2024, 4 on June 15, 2023.
Every fire safety citation6 citations
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Meet other general requirements that are deficient.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install corridor and hallway doors that block smoke.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 11, 2023 | Fine | $13,635 |
| November 20, 2023 | Fine | $4,235 |
| October 30, 2023 | Fine | $10,489 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.26 | 3.82 | 3.86 |
| Registered nurses | 0.70 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.49 | 3.42 |
| Nurse aides | 2.00 | ||
| Licensed practical nurses | 0.56 | ||
| Nursing staff turnover (share who left in a year) | 62.4% | 41.4% | 45.8% |
| Registered nurse turnover | 47.4% | 46.0% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.34 on weekdays and 3.06 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.31 in April to June 2025 to 3.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.26 | 0.70 | 3.34 | 3.06 | 0.0% | 0 of 90 | 108 |
| Oct to Dec 2025 | 3.34 | 0.76 | 3.43 | 3.12 | 0.0% | 0 of 92 | 108 |
| Jul to Sep 2025 | 3.30 | 0.61 | 3.39 | 3.06 | 0.0% | 0 of 92 | 111 |
| Apr to Jun 2025 | 3.31 | 0.45 | 3.41 | 3.06 | 0.0% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.9 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.5 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.0 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.5 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.0 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.9 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.8 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.1 | 1.8 |
Owners and operators
Legal business name: HILLVIEW DRIVE OPCO LLC. CMS links this home to Aviata Health Group, a group of 50 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hillview Parent LLC | 5% or greater direct ownership interest | Organization | 100% | 11/02/2023 |
| Hillview Holdco LLC | 5% or greater indirect ownership interest | Organization | 100% | 11/02/2023 |
| Freund, Nochum | Corporate officer | Individual | 11/02/2023 | |
| Freund, Nochum | Operational/managerial control | Individual | 11/02/2023 | |
| Norman, Michael | Operational/managerial control | Individual | 08/01/2024 | |
| Wilson, James | Operational/managerial control | Individual | 05/07/2025 | |
| Dagan, Amitai | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Goldberger, Abraham | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Goldberger, Faigy | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Herskowitz, Eliezer | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Herskowitz, Yaakov | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Travitsky, Aaron | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/27/2025 | |
| Aspire Mgt LLC | Adp of the SNF | Organization | 11/02/2023 | |
| Norman, Michael | Adp of the SNF | Individual | 08/01/2024 | |
| Wilson, James | Adp of the SNF | Individual | 05/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on September 19, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 2 problems in this area, most recently on December 2, 2025: "Make sure that a working call system is available in each resident's bathroom and bathing area."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on September 19, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on September 19, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Willowbrooke Court at Azalea Trace Pensacola, 0.1 mi · 5 of 5 stars · 0 citations
- Arcadia Health and Rehabilitation Center Pensacola, 0.1 mi · 5 of 5 stars · 7 citations
- Solaris Healthcare Pensacola Pensacola, 1.7 mi · 5 of 5 stars · 9 citations
- Olive Branch Health and Rehabilitation Center Pensacola, 1.8 mi · 4 of 5 stars · 4 citations
- Life Care Center of Pensacola Pensacola, 2.2 mi · 5 of 5 stars · 3 citations
- De Luna Health and Rehabilitation Center Pensacola, 4.3 mi · 5 of 5 stars · 1 citation
- Bayside Health and Rehabilitation Center Pensacola, 4.7 mi · 4 of 5 stars · 11 citations
- Pruitthealth - Pensacola, LLC Pensacola, 4.9 mi · 4 of 5 stars · 3 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Aviata at University Hills's Medicare star rating?
- CMS rates Aviata at University Hills 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Aviata at University Hills get at its last inspection?
- 0 health deficiencies at the standard inspection on January 29, 2026. The Florida average is 7.1.
- Has Aviata at University Hills been fined?
- Yes. CMS lists 3 fines totaling $28,359 in the last three years.
- Does Aviata at University Hills accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Aviata at University Hills?
- CMS lists 15 owners and managers, and links the home to Aviata Health Group. Legal business name: HILLVIEW DRIVE OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.