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Carmel Richmond Healthcare and Rehabilitation Cent

88 Old Town Road, Staten Island, NY 10304 · Richmond County · (718) 979-5000

300 certified beds, about 265 residents a day · Non profit - Corporation · Medicare and Medicaid since 1976

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335455 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 8, 2024, inspectors cited 3 health deficiencies (the New York average is 8.1, the national average 9.2).

Of 11 health citations since October 2019, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.24 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.

25.4% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Archcare, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
9D
0E
0F
Potential for minimal harm
0A
0B
0C
March 25, 2026Complaint inspection · 4 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on record reviews and interviews during survey, the facility failed to ensure that each resident received treatment and care in accordance with professional standards of practice to maintain their highest practicable physical wellbeing. This was evident for one (1) out of four (4) residents (Resident #1) sampled. Specifically, Resident #1 was admitted to the facility with intact skin to the sacrum (a triangular, shield-shaped bone at the base of the spine) and buttocks and subsequently developed moisture associated skin damage (erosion of the skin caused by prolonged exposure to urine, stool, sweat, or wound drainage.) Treatment was not initiated until [DATE] without documented evidence of the effectiveness of treatment between [DATE] and [DATE]. [...]
  2. G
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    F710 · Nursing and Physician Services · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on record reviews and interviews during a survey, the facility failed to ensure that medical care for each resident was effectively supervised by a physician. This was evident for one (1) out of four (4) residents (Resident #1) sampled. Specifically, 1) Resident #1 developed Moisture Associated Skin Damage (erosion of the skin caused by prolonged exposure to urine, stool, sweat, or wound drainage) to the sacrum (a triangular, shield-shaped bone at the base of the spine) and bilateral buttocks on 08/12/2025 and treatment was ordered on 08/14/2025 to be completed for 30 days. A Surgical Note by Physician Assistant #1 dated 12/17/2025 indicated wound deterioration. [...]
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on record review and interviews conducted during an abbreviated survey (ID#2720832), the facility failed to ensure that a designated resident representative was notified of changes in the resident's condition. This was evident in one (1) out of four (4) residents sampled (Resident #1). Specifically, Resident #1 was assessed on 08/14/2025 to have developed moisture associated skin damage (caused by prolonged exposure to moisture from sources such as urine, stool, sweat or wound drainage) to sacrum and bilateral buttocks and treatment was ordered. Resident #1's designated representative was not notified of changes in Resident #1's skin condition.
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, record review, and interviews during the Abbreviated Survey (ID #2720832) the facility failed to ensure the Minimum Data Set assessments accurately reflect each resident's status. This was evident in one (1) out of four (4) residents (Resident #1) sampled. Specifically, 1) Resident 1 was admitted to the facility from the hospital on [DATE] and was identified with Cellulitis (a common, potentially serious bacterial skin infection). The Minimum Data Set, dated [DATE] assessment did not reflect Resident #1's skin condition. 2) the hospital discharged , and Patient Review Instrument dated 12/30/2025, revealed Resident #1 was discharged to the facility with eight wounds to various body areas. A facility admission note dated 01/02/2026 documented Resident #1 had wounds to sacrum, bilateral buttocks, bilateral hips, and gangrene to all toes and bilateral heels. [...]
March 12, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 3, 2025
    Inspectors wroteBased on observation, record review, and interviews conducted during an Abbreviated Survey (NY00353123), the facility failed to provide adequate supervision to a resident to prevent accident. This was evident for one (1) of six (6) residents (Resident #3) sampled. Specifically, Certified Nursing Assistant #9 transferred Resident #3 out of bed to the recliner chair by themself at 8:00 AM [DATE]. After breakfast, Certified Nursing Assistant #9 transferred Resident #3 back to bed by themself at 10:51 AM. While Certified Nursing Assistant #9 was in the process of providing morning care to Resident #3 at 10:51 AM, they observed Resident #3 with a discoloration on the left inner thigh. Registered Nurse #2 and Registered Nurse Supervisor #3 assessed Resident #3 who had a bruise on the left inner thigh. An x-ray result dated [DATE] documented an acute fracture of the left hip. [...]
January 27, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2025
    Inspectors wroteBased on observation, record review, and interviews during an abbreviated survey, (NY00368833), the facility did not ensure the residents' right to be free from physical abuse. This was evidence for one out of six residents reviewed (Resident #1). Specifically, on 01/13/2025 at 07:18 PM, Licensed Practical Nurse #1 reported to Registered Nurse Supervisor #1, Certified Nursing Assistant #1 threw a cup of melted ice cream on Resident #1's. Registered Nurse Supervisor #1 assessed Resident #1 and observed a wet stain on the top of Resident #1's clothes.
August 8, 2024Standard inspection, Complaint inspection · 3 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 16, 2024
    Inspectors wroteBased on record review and interview conducted during the Recertification Survey from 07/31/2024 to 08/07/2024, the facility did not ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the New York State Department of Health. This was evident in 1 (Resident #132) of 6 residents reviewed for accidents, out of 38 total sampled residents. [...]
  2. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 16, 2024
    Inspectors wroteBased on record review and interview conducted during the Recertification Survey from 07/31/2024 to 08/07/2024, the facility failed to ensure that a Significant Change in Status Assessment was completed within 14 days after a determination had been made in the resident's status from baseline occurred. This was evident in 1 (Resident # 167) of 1 resident reviewed for pressure ulcer / injury out of 35 total sampled residents. Specifically, on 06/30/2024, Resident #167 was identified with an unstageable pressure injury to the sacrum and deep tissue pressure injury to the left heel. The facility did not have a Significant Change in Status Assessment completed after the change in condition was identified.
  3. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 16, 2024
    Inspectors wroteBased on observation, record review, and interview conducted during the Recertification Survey from 07/31/2024 to 08/07/2024, the facility did not ensure that food was stored, prepared, and distributed in accordance with professional standards for food service safety. This was evident during the Kitchen Task observation. Specifically, 1.) 2 boxes containing 20 (14 ounces) packages of bratwurst in the kitchen refrigerator and the freezer in the emergency food area were stored beyond the best by date, and 2.) potentially hazardous food were not maintained at an acceptable temperature to limit the growth of pathogen.
June 9, 2022Standard inspection · 0 citations
October 9, 2019Standard inspection · 2 citations
  1. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2019
    Inspectors wroteBased on record review and staff interview conducted during the recertification survey, the facility did not ensure Minimum Data Set (MDS) 3.0 assessments were electronically transmitted to the Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) system in a timely manner. Specifically, a discharge assessment was not transmitted within 14 days after completion. This was evident for 1 of 1 resident reviewed for the Resident Assessment task. (Resident # 4). The finding is: Resident #4 was discharged from the facility on 06/22/2019. Nursing progress note dated 6/22/19 documented resident was discharged home accompanied by ambulette attendants. Medications were reviewed and discharge instruction was given. Review of the medical record revealed no documented evidence that a discharge MDS assessment had been completed. [...]
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2019

Fire safety inspections

5 fire safety citations on file: 3 on August 8, 2024, 1 on June 9, 2022, 1 on October 9, 2019.

Every fire safety citation5 citations
  1. E
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · August 8, 2024 · Corrected (the home has a date of correction)
  2. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 8, 2024 · Corrected (the home has a date of correction)
  3. D
    Install proper backup exit lighting.
    K 281 · August 8, 2024 · Corrected (the home has a date of correction)
  4. D
    Install an approved automatic sprinkler system.
    K 351 · June 9, 2022 · Corrected (the home has a date of correction)
  5. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 9, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.243.633.86
Registered nurses1.000.710.69
All nursing staff on weekends2.873.183.42
Nurse aides1.87
Licensed practical nurses0.36
Nursing staff turnover (share who left in a year)25.4%40.3%45.8%
Registered nurse turnover29.5%39.8%42.9%
Administrators who left0

CMS expects 4.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.39 on weekdays and 2.87 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.17 in April to June 2025 to 3.24 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.241.003.392.87 0.4%0 of 90265
Oct to Dec 20253.100.953.212.83 0.1%0 of 92268
Jul to Sep 20253.100.933.242.76 0.0%0 of 92271
Apr to Jun 20253.170.953.272.93 0.0%0 of 91277
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Carmel Richmond Healthcare and Rehabilitation Cent. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.414.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.10.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.43.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.412.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.76.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.013.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.820.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.09.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Carmel Richmond Healthcare and Rehabilitation Cent's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (56.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

56.2% this home

Better than the national rate

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 1,016 eligible stays.

Potentially preventable readmissions

12.3% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 868 eligible stays.

Infections that led to a hospital stay

7.6% this home

No different from the national rate

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 610 eligible stays.

Self-care and mobility at discharge

84.7% this home

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 483 residents counted.

Falls with major injury

0.6% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 661 residents counted.

New or worsened pressure ulcers

0.3% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 661 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 394 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: CARMEL RICHMOND NURSING HOME INC. CMS links this home to Archcare, a group of 7 nursing homes averaging 3.7 stars overall.

NameRoleTypeShareSince
Alberto, ThomasCorporate directorIndividual05/01/2014
Bujno, StephenCorporate directorIndividual01/02/2024
Cahill, JohnCorporate directorIndividual01/02/2024
Cortes, TaraCorporate directorIndividual05/01/2014
Fahey, ThomasCorporate directorIndividual05/01/2014
Feldmann, EricCorporate directorIndividual05/01/2014
Gleason, JohnCorporate directorIndividual01/02/2024
Gray, KarenCorporate directorIndividual01/02/2024
Johnson, ClarionCorporate directorIndividual01/02/2024
Kasergrande, LeslieCorporate directorIndividual01/02/2024
Kelleher, RoryCorporate directorIndividual12/08/2009
Lamorte, JosephCorporate directorIndividual01/02/2024
O'Brien, ThomasCorporate directorIndividual12/08/2009
Park, RichardCorporate directorIndividual01/02/2024
Roberti, CynthiaCorporate directorIndividual01/02/2024
Rooney, KathrynCorporate directorIndividual05/01/2014
Saporito, JosephCorporate directorIndividual01/02/2024
Serbaroli, FrankCorporate directorIndividual12/08/2009
Sweeney, GeraldCorporate directorIndividual05/01/2014
Tooker, PatriciaCorporate directorIndividual01/02/2024
Whiston, WilliamCorporate directorIndividual01/02/2024
Covone, AnnmarieCorporate officerIndividual04/04/2019
Larue, ScottCorporate officerIndividual04/04/2019
Catholic Health Care SystemsOperational/managerial controlOrganization12/08/2009
Augustine, GemmaOperational/managerial controlIndividual01/02/2024
Covone, AnnmarieOperational/managerial controlIndividual01/02/2024
Esposito, GinaOperational/managerial controlIndividual01/02/2024
Larue, ScottOperational/managerial controlIndividual01/02/2024
Tirado, MiguelOperational/managerial controlIndividual01/02/2024
Esposito, GinaAdp of the SNFIndividual02/18/2025
Tirado, MiguelAdp of the SNFIndividual02/18/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 25, 2026: "Ensure each resident receives an accurate assessment."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 25, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 27, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on March 25, 2026: "Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.87 hours per resident per day, below the New York average of 3.18.

Other nursing homes nearby

Assisted living in Staten Island

Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.

Assisted living in New York

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Carmel Richmond Healthcare and Rehabilitation Cent's Medicare star rating?
CMS rates Carmel Richmond Healthcare and Rehabilitation Cent 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Carmel Richmond Healthcare and Rehabilitation Cent get at its last inspection?
3 health deficiencies at the standard inspection on August 8, 2024. The New York average is 8.1.
Has Carmel Richmond Healthcare and Rehabilitation Cent been fined?
CMS lists no fines in the last three years.
Does Carmel Richmond Healthcare and Rehabilitation Cent accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Carmel Richmond Healthcare and Rehabilitation Cent?
CMS lists 31 owners and managers, and links the home to Archcare. Legal business name: CARMEL RICHMOND NURSING HOME INC.

Sources

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