Home / Connecticut / Waterford
Civita Care Bayview
301 Rope Ferry Rd, Waterford, CT 06385 · Southeastern Ct County · (860) 444-1175
127 certified beds, about 115 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075324 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 3, 2025, inspectors cited 12 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 44 health citations since October 2021, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $23,179 in the last three years; the largest was $14,901, and the latest is dated December 4, 2025.
Nurses and nurse aides worked 3.42 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
19.1% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Athena Healthcare Systems, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
510/21
801/24
407/24
108/25
1212/25
212/25
201/26
103/26
605/26
307/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 44 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
24D
11E
2F
Potential for minimal harm
0A
3B
2C
July 6, 2026Complaint inspection · 3 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one of two residents (Resident #1) reviewed for care and services, the facility failed to ensure adequate supplies (drainage kit) to manage a PleurX catheter prior to Resident #1's admission, resulting in Resident #1 being transferred to the hospital.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one of two residents (Resident #1) reviewed for care and services, the facility failed to ensure staff education was provided prior to a resident admission with a PleurX drainage catheter.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one of three residents (Resident #1) reviewed for medication administration, the facility failed to ensure a PRN treatment and an as needed medication effectiveness were documented timely.
May 13, 2026Complaint inspection · 6 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for three (3) of four (4) residents (Residents #1, #2 and #3) reviewed for neglect, the facility failed to ensure allegations of neglect were reported to the State Agency timely (within 2-hours).
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility policy review and staff interviews for two (2) of four (4) sampled residents (Residents #2 and #3) reviewed for neglect, the facility failed to ensure residents were free from neglect on the overnight shift when staff failed to respond timely to call bells, failed to provide incontinent and toileting care, failed to complete required rounds and failed to provide necessary supervision and assistance to residents on the short-term rehabilitation unit.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for three (3) of four (4) residents (Residents #1, #2 and #3) reviewed for neglect, the facility failed to thoroughly investigate allegations of neglect.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for activities of daily living (ADL) care and allegations of neglect, the facility failed to ensure Resident #1 received showers and related hygiene care in accordance with physician's orders and the resident's comprehensive care plan, failed to ensure refusals or missed showers were accurately documented in the clinical record, and failed to ensure the resident's responsible party was notified when showers were refused or not provided as directed.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on review of the clinical record, facility documentation, and staff interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for allegations of neglect, the facility failed to ensure Resident #1's hearing aids were timely sent for repair, monitored for return, and followed up on after staff identified the hearing aids were broken and unavailable beginning on 3/11/26. As a result, Resident #1 remained without hearing aids for approximately two (2) months.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for allegations of neglect, the facility failed to review and act upon in-house dental consult recommendations, coordinate recommended community dental appointments, document follow-up actions, and timely notify the resident's representative of dental findings and refusals of recommended care. As a result, recommended dental restorations were not completed and dental decline progressed from restorations being recommended to multiple teeth becoming non-restorable and requiring extractions.
March 4, 2026Complaint inspection · 1 citation
- J Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for medication administration, the facility failed to ensure the resident was free from a significant medication error when a schedule III opioid medication, which was prescribed for another resident, was inadvertently administered to Resident #1 causing the develop of an opioid-induced respiratory depression requiring hospitalization and treatment. The failure resulted in the finding of Immediate Jeopardy.
January 13, 2026Complaint inspection · 2 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record reviews, facility documentation, policy, and staff interviews for one (1) of three (3) sampled residents (Resident #1), who required two-person assistance and a mechanical lift for safe transfers, the facility failed to follow established transfer procedures during a transfer on 12/12/25. A Nurse Aide (NA #1) relied on an outdated assignment sheet indicating single-staff assistance, did not verify current transfer requirements on the resident care card, and attempted a manual pivot transfer without obtaining a second staff or mechanical lift. The wheelchair brakes were not reliably engaged, resulting in Resident #1 falling face-first, sustaining a bloody nose and nasal laceration requiring sutures and hospital transport.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Resident #1 and #3) who were reviewed for falls, the facility failed to ensure a quarterly fall risk assessment was completed at the time the assessment was due.
December 4, 2025Complaint inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policies and interviews for four (4) of sixteen (16) sampled residents (Residents #1, #2, #3, and #4) who were reviewed for medication administration, the facility failed to properly secure medications when left unattended at the residents' bedside without an order for the residents to self-administer the medications or the resident was sleeping.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of four (4) sampled residents (Resident #1) who required set up and reminders to complete daily hygiene care, the facility failed to implement the care plan and notify Resident #1's conservator when the resident refused to perform any portion of daily care.
December 3, 2025Standard inspection · 12 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, review of facility documentation, facility policy and interviews, the facility failed to ensure kitchen dry goods were stored appropriately and the kitchen hood was cleaned and maintained.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility documentation, facility policy, and interview for water management, the facility failed to provide documentation of water sampling (for legionella and other waterborne pathogens), ice machine cleaning, and the facility failed to ensure the annual water management plan meeting was conducted with records maintained according to the facility's water management plan.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for 3 of 3 sampled residents (Residents #1, 58 and 110) reviewed for advance directives, the facility failed to ensure the resident's choice for code status was honored.
- E Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteBased on observation, review of the clinical record, review of facility policy and, interviews for three sampled residents residing on the first floor secure unit (Residents #58, #96 and #10) and for four sampled residents residing on the second floor (Residents #5, #7, #64, and #89) reviewed for involuntary seclusion, the facility failed to ensure the secured unit had established criteria for placement on the secured unit, failed to ensure the resident representative and/or resident was involved in the decision for placement on the secured/locked area, failed to ensure the resident's clinical record contained documentation of the clinical criteria met for placement, failed to indicate that the secured unit was the least restrictive setting, failed to include ongoing assessments of the continued appropriateness of the placement and failed to ensure that residents and visitors had access [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, review of facility policy and interviews, the facility failed to secure the keys that opened the medication cart and medication room on the dementia unit.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, review of facility documentation, facility policy and interviews, the facility failed to ensure the call bell system was functioning properly.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility policy review, and interviews for two of three sampled residents (Resident #13 and 126) reviewed for constipation, the facility failed to monitor bowel movements (BM) and administer the facility bowel regimen policy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 2 of 2 residents (Resident #23 and 114) reviewed for respiratory care, the facility failed to order BiPAP equipment timely for Resident #23 and failed to follow a physician's order to change the oxygen tubing weekly for Resident #114.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on review of clinical record, facility policy, facility documentation, and interviews for one of five sampled residents (Resident #11) reviewed for immunizations, the facility failed to ensure that the pneumococcal vaccine was offered to the resident upon admission.
- C Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on observation, review of facility documentation and interviews, the facility failed to ensure the facility assessment identified that they had secure nursing units and failed to indicate the criteria or policies and procedures related to the secure units.
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 3 sampled residents (Resident #5, 9 and 128) reviewed for hospitalization and had multiple hospitalizations, the facility failed to ensure the resident and/or resident representative were provided with written information regarding the bed hold policy at the time the resident was sent to the hospital.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of clinical records, review of facility policy/procedures and interviews for 3 of 5 sampled residents (Residents #5,6,99) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to ensure the MDS accurately reflected the residents' status.
August 11, 2025Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for medication administration, the facility failed to ensure a narcotic pain medication was refilled to prevent a delay in the administration and failed to obtain a physician's order to administer the medication the following day.
July 11, 2024Complaint inspection · 4 citations
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for one of two sampled residents (Resident #5) who were reviewed for a potential allegation of abuse, the facility failed to ensure a resident was treated with dignity and respect when a staff member conducted oneself unprofessionally and used profanity in front of a resident.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for two of five sampled residents (Residents #7 and #12) who were reviewed for hospice services, the facility failed to notify the Responsible Party of a referral to hospice or failed to ensure the resident or Responsible party was provided a choice of hospice services to contract.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #7) who required a specialized treatment, the facility failed to ensure the resident received the dialysis treatment on the scheduled day.
- C Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on observations, review of facility documentation and interviews for 67 of 108 sampled residents who were reviewed for name bands, the facility failed to ensure the residents had a form the residents were wearing an identification bracelet or some other form of visible identification.
January 30, 2024Standard inspection · 8 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBasedonclinicalrecordreview reviewoffacilitypolicy andinterviewsfortwoofsixsampledresidents(Resident#39 & #97), reviewedforadvancedirectives thefacilityfailedtoensurethatadvancedirectiveswerereviewedwiththeresidentonadmissionandfailedtoensuretherewasasignedcopyoftheAdvanceDirectiveDeclarationCodeStatusformintheresidentsclinicalrecordtoindicatetheresidentsendoflifechoices Thefindingsinclude 1. [...]
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on clinical record review, and interviews for one sample resident (Resident #14) who was admitted to the facility within the past six months, the facility failed to ensure physician's orders were signed and dated in a timely manner.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record review, facility policy review, and interviews for one of three sampled residents (Resident #52) reviewed for psychotropic medication side effects, the facility failed to ensure that an as needed order for Olanzapine (antipsychotic medication) was limited to14 days.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility documentation, review of facility policy, and interviews, the facility failed to provide documentation that environmental rounds were conducted on a quarterly basis, and failed to provide documentation that infection trends within the facility were monitored and analyzed monthly.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, clinical record review, review of facility policy and interviews for two sampled resident (Residents #13 & #76) with medication left at the bedside, the facility failed to ensure the resident was assessed for self-administration of medications.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observation, review of the clinical record, review of facility documentation, review of facility policy and interviews, for one sampled resident (Resident #67) reviewed for communication/sensory, the facility failed to ensure that that there was follow up when a hearing device was lost.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, clinical record review, review of facility policy and interviews for one sampled resident (Resident #76) with medication left at the bedside, the facility failed to ensure a medication was appropriately secured.
- B Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of facility documentation, review of facility policy, and interviews for three sampled nurse aides (NA #3, NA #4, and NA #5) reviewed for yearly performance evaluations, the facility failed to complete performance evaluations for 2022 and 2023.
October 26, 2021Standard inspection · 5 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, clinical record review, review of facility policy and procedures and interviews for 3 sampled residents (Resident #92) reviewed for specialized services, (Resident #285) reviewed accidents, (Resident #400) reviewed for a significant change in condition, the facility failed to ensure that emergency supplies were kept in the resident's room per the facility policy and failed to ensure neurological assessments were completed after unwitnessed falls and failed to ensure that the resident's significant change in mobility and level of alertness was assessed.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review, review of facility policy and interviews for 1 of 8 sampled residents (Resident #16) reviewed for advance directives the facility failed to ensure the facility's policy was followed related to documentation of code status.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, review of facility documentation, review of facility policy, and interviews for one of six sampled residents (Resident #285) reviewed for accidents, the facility failed to ensure the physician or advanced practice registered nurse was notified when the resident sustained a fall with injury.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, review of the clinical record, review of facility's documentation, and interviews for 1 of 3 sampled residents (Resident #72) reviewed for pressure ulcers, the facility failed to ensure the physician, dietician and responsible party were notified of resident's pressure injury.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation and interviews conducted during a review of medication storage and labeling, the facility failed to remove medication/IV fluids before or on its expiration date.
Fire safety inspections
20 fire safety citations on file: 14 on December 3, 2025, 3 on January 30, 2024, 3 on October 26, 2021.
Every fire safety citation20 citations
- D Meet other general requirements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have exits that are accessible at all times.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Properly provide smoke detection systems in areas open to corridors.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Install properly constructed and protected linen or trash chutes.
- D Provide a written emergency evacuation plan.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Have an enclosure around a vertical opening shaft.
- E Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 4, 2025 | Fine | $8,278 |
| December 4, 2025 | Fine | $14,901 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.42 | 3.73 | 3.86 |
| Registered nurses | 0.44 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.14 | 3.37 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 0.89 | ||
| Nursing staff turnover (share who left in a year) | 19.1% | 37.4% | 45.8% |
| Registered nurse turnover | 23.1% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.53 on weekdays and 3.14 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.60 in April to June 2025 to 3.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.42 | 0.44 | 3.53 | 3.14 | 2.0% | 0 of 90 | 115 |
| Oct to Dec 2025 | 3.45 | 0.52 | 3.63 | 2.99 | 0.1% | 0 of 92 | 118 |
| Jul to Sep 2025 | 3.41 | 0.49 | 3.60 | 2.93 | 0.1% | 0 of 92 | 117 |
| Apr to Jun 2025 | 3.60 | 0.56 | 3.80 | 3.09 | 0.0% | 0 of 91 | 108 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.9 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.8 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.3 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.2 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.9 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.3 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.6 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.5 | 1.8 |
Owners and operators
Legal business name: 301 ROPE FERRY ROAD, LLC. CMS links this home to Athena Healthcare Systems, a group of 19 nursing homes averaging 1.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Santilli, Lawrence | 5% or greater direct ownership interest | Individual | 33% | 01/01/2016 |
| Mosier, Michael | W-2 managing employee | Individual | 07/12/2005 | |
| Mosier, Michael | Corporate director | Individual | 01/01/2012 | |
| Athena Health Care Associates, Inc. | Operational/managerial control | Organization | 07/12/2005 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on July 6, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on December 3, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on July 6, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on March 4, 2026: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.14 hours per resident per day, below the Connecticut average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- New London Sub-Acute and Nursing Waterford, 2.4 mi · 1 of 5 stars · 82 citations
- Harbor Village North Health and Rehabilitation Cen New London, 3.4 mi · 1 of 5 stars · 47 citations
- Beechwood Health & Rehabilitation Center New London, 3.9 mi · 4 of 5 stars · 23 citations
- Bride Brook Rehabilitation & Nursing Center Niantic, 4.1 mi · 5 of 5 stars · 11 citations
- Greentree Manor Nursing and Rehabilitation Center Waterford, 4.7 mi · 1 of 5 stars · 86 citations
- Fairview Groton, 5.3 mi · 4 of 5 stars · 17 citations
- Complete Care at Groton Regency Groton, 6.5 mi · 5 of 5 stars · 21 citations
- Mystic Healthcare & Rehabilitation Center, LLC Mystic, 10.2 mi · 1 of 5 stars · 41 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Civita Care Bayview's Medicare star rating?
- CMS rates Civita Care Bayview 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Civita Care Bayview get at its last inspection?
- 12 health deficiencies at the standard inspection on December 3, 2025. The Connecticut average is 13.4.
- Has Civita Care Bayview been fined?
- Yes. CMS lists 2 fines totaling $23,179 in the last three years.
- Does Civita Care Bayview accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Civita Care Bayview?
- CMS lists 4 owners and managers, and links the home to Athena Healthcare Systems. Legal business name: 301 ROPE FERRY ROAD, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.