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Clear Creek Nursing & Rehabilitation Center

10506 Clear Creek Commerce Drive, Mint Hill, NC 28227 · Mecklenburg County · (704) 545-2377

120 certified beds, about 112 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2013

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345562 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 15, 2026, inspectors cited 5 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 29 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $105,396 in the last three years; the largest was $88,595, and the latest is dated April 23, 2024.

Nurses and nurse aides worked 4.23 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.

56.1% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Principle Long Term Care, an affiliated group of 40 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
9E
3F
Potential for minimal harm
0A
2B
0C
May 15, 2026Standard inspection · 5 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on observations and staff interviews, the facility failed to store, label and date food in 1 of 1 freezer and 1 of 1 walk-in cooler and failed to remove produce with signs of spoilage in the walk-in cooler. These practices had the potential to affect food served to residents. Findings Include:a. During an initial kitchen tour of the walk-in cooler, conducted with the Dietary Manager on 05/11/2026 at 10:25 AM, the following concerns were identified:- Two packages of strawberries were stored in their original packaging. Four strawberries in one package were observed covered with a white, fuzzy substance. The second package contained one visibly spoiled strawberry.- One pack of blueberries was stored in its original packaging. Five blueberries were observed covered with a white, fuzzy substance. [...]
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on record review, observation, and staff interviews, the facility failed to change the pressure ulcer dressing as ordered for 1 of 3 residents reviewed for pressure ulcers (Resident #11).
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on observation and staff interviews, the facility failed to label an in-use insulin pen with the opened and expiration date information for 1 of 4 medication carts (200-hall medication cart).
  4. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on observations, record review, and resident, staff, Dietary Manager, and Registered Dietitian (RD) interviews, the facility failed to provide food that accommodated a documented allergy to pineapple for 1 of 4 residents reviewed for nutrition (Resident #61).
  5. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · no revisit needed June 16, 2026
    Inspectors wroteBased on record review and interviews with staff, the facility failed to ensure the medical record was complete regarding documentation of wound care for 1 of 3 residents reviewed for pressure ulcers (Resident # 11).
March 21, 2025Standard inspection, Complaint inspection · 7 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review, and staff and resident interviews, the facility failed to provide resolution of Resident Council Meeting grievances for 4 of 6 monthly Resident Council Meetings. The Resident Council had concerns during resident council meetings that revealed no follow up resolutions (09/19/24, 11/14/24, 12/11/24, and 01/16/24.)
  2. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to maintain psychiatric progress notes in the electronic medical record (Residents #21, # 31, #37 and #90), and to accurately document the completion of an order on the medication administration record (Resident #36). This deficient practice occurred for 5 of 5 residents (Resident #21, # 31, #36, #37 and #90) reviewed for accurate medical records.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wrote3. According to the facility's infection control policy subsection titled Enhanced Barrier Precautions dated 4/03 and revised 6/13/24, personal protective equipment (PPE) including a gown and gloves was to be worn during high contact care for a resident with an indwelling medical device such as a feeding tube. On 3/19/25 at 10:06 AM Nurse #1 donned a gown and gloves at the doorway of Resident #100's room due to the resident being on enhanced barrier precautions. Nurse #1 was observed as she provided a dressing change of the (PEG) percutaneous endoscopic gastrostomy tube (a thin, flexible tube inserted through the skin and into the stomach) insertion site. After cleansing the insertion site and applying a clean dressing, Nurse #1 removed her gloves and took a pen out of her pocket. [...]
  4. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review and staff interviews the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) level II referral was made after a resident was given new mental health diagnoses for 1 of 3 residents (Resident #71) reviewed for PASRR.
  5. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observations, record review, and staff and Nurse Practitioner interviews, the facility failed to remove an indwelling urinary catheter per the physician's order and failed to keep a urinary catheter drainage bag and tubing from touching the floor to reduce the risk of infection for 1 of 4 residents reviewed for urinary catheters (Resident #36).
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on observations, record review, and family member and staff interviews, the facility failed to obtain a physician order for oxygen therapy for 1 of 1 resident reviewed for respiratory care (Resident #72).
  7. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review and staff interviews, the facility failed to complete a performance review every 12 months for 2 of 5 Nurse Aides (NAs) reviewed to ensure in-service education was designed to address the outcome of the performance evaluations (NA #2 and NA #3).
November 17, 2023Standard inspection, Complaint inspection · 17 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review, resident/ family and staff interviews, the facility failed to protect a resident's right to be free from verbal and mental abuse when Nurse Aide #4 and Social Worker confronted Resident #2 in her room and intimidated her into not submitting a grievance. Nurse Aide #4 refused to provide incontinent care for Resident #2 by taking her to her room and yelling at her by stating she could poop in her diaper like everyone else does then slammed the door as she left. Nurse Aide #4 yelled at Resident #2 who requested incontinent care, by stating I am not your CNA and will never be your CNA no more in life. These actions caused Resident #2 to feel intimidated, devalued, deprived of care, ignored, depressed, without control of her life, trapped, upset, and as if she did something wrong. This occurred for 1 of 1 resident reviewed for abuse.
  2. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, record review, and staff interviews, the facility's Quality Assessment and Assurance (QAA) Committee failed to maintain implemented procedures and monitor the interventions that the committee put into place following the recertification and complaint investigation survey completed on 05/26/22, the complaint investigation survey completed on 7/13/23, and the complaint investigation survey completed on 08/11/23. This was for five repeat deficiencies originally cited in the areas of freedom from abuse and neglect, develop/implement abuse policies, activities of daily living provided for dependent residents, development of comprehensive care plans, infection prevention and control that was subsequently recited on the current recertification and complaint investigation survey of 11/17/23. [...]
  3. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on staff interviews and record reviews the facility failed to implement an infection surveillance plan for monitoring and tracking infections in the facility. This practice had the potential to affect 84 of 84 residents in the facility.
  4. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on staff interviews, the facility failed to designate a qualified Infection Preventionist (IP), who had completed specialized training in infection prevention and control, to be responsible for the facility's Infection and Control Program. This had the potential to affect 84 of the 84 residents at the facility.
  5. E
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wrote3. Resident #25 was admitted to the facility on [DATE] with diagnoses inclusive of heart failure, stage 2 chronic kidney disease, pulmonary hypertension and peripheral vascular disease. The quarterly MDS assessment dated [DATE] indicated Resident #25 was cognitively intact and required extensive assistance with bed mobility, transfers, dressing, personal hygiene, and toileting. He was independent with eating and was totally dependent on bathing. A review of Resident #25's medical record indicated there was no assessment or physician's order for self-administration of medications. A review of Resident #25's Medication Record for November 2023 revealed an active physician's order for ammonium lactate lotion and natural tears eye ointment. The Medication Record did not reveal an order for the following over-the-counter medications: [...]
  6. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, interviews with residents (Residents #23, #27, #36, #38, #47, #50, #58, #74, and #140) and staff and record review, the facility failed to provide privacy for 5 months during Resident Council meetings.
  7. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, interviews with residents and staff and record review, the facility failed to provide supplemental oxygen (O2) per physician (MD) order for 2 of 2 sampled residents reviewed for respiratory care (Residents #69 and #14).
  8. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to discard expired medications and date opened insulin vials and eye drops in 1 of 2 medication rooms (300 hall/400 hall medication room) and 3 of 5 medication carts (300 hall/400 hall medication cart, 600 hall medication cart and 500 hall medication cart).
  9. E
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, record review and interviews with residents, family and staff, the facility failed to provide adaptive equipment during meals to 2 of 2 sampled residents reviewed for the use of adaptive equipment (Residents #79 and #37).
  10. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review and staff interviews, the facility failed to clarify and update the medical records to reflect the desired advance directive for 1 of 7 residents reviewed for code status (Resident #64).
  11. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review, grievance review, policy review, resident/family interviews and staff interviews, the facility failed to ensure a grievance investigation was conducted and a written resolution was provided per the facility's grievance policy for 1 of 1 resident (#2) reviewed for grievances.
  12. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review and review of the facility's policy entitled Abuse and Neglect , and resident and staff interviews, the facility failed on 2 occasions to implement its own policy to immediately report an incident of abuse or neglect to the Administrator. This affected 1 of 1 resident reviewed for abuse (Resident #2).
  13. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, resident interviews, staff interviews, and record review the facility failed to develop an individualized person-centered comprehensive care plan in the area of visual impairment (Resident #14). This deficient practice was for 1 of 1 resident whose comprehensive care plans were reviewed.
  14. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review, observations, and interviews with the resident, staff and the Hospice Nurse, the facility failed to provide a dependent resident with nail care and facial hair trim to 1 of 4 residents (Resident #68) reviewed for assistance with activities of daily living.
  15. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on record review, observations, and family and staff interviews, the facility failed to provide supervision for meals for 1 of 1 resident reviewed for quality of care (Resident #29).
  16. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, a resident interview, staff interviews and record review, the facility failed to honor a resident's food preferences for no sandwiches and no fish. This failure occurred for 1 of 4 residents reviewed for food preferences (Resident #37).
  17. B
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on observations, interviews with residents and staff, and record review, the facility failed to provide beverages per resident choice to 3 of 3 sampled residents reviewed for receiving their preferred beverages (Residents #37, #22, and #79).

Fire safety inspections

10 fire safety citations on file: 4 on May 15, 2026, 3 on March 21, 2025, 1 on April 23, 2024, 2 on November 17, 2023.

Every fire safety citation10 citations
  1. D
    Use approved construction type or materials.
    K 161 · May 15, 2026 · Not yet corrected
  2. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 15, 2026 · Not yet corrected
  3. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 15, 2026 · Not yet corrected
  4. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · May 15, 2026 · Not yet corrected
  5. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 21, 2025 · Corrected (the home has a date of correction)
  6. D
    Install corridor and hallway doors that block smoke.
    K 363 · March 21, 2025 · Corrected (the home has a date of correction)
  7. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 21, 2025 · Corrected (the home has a date of correction)
  8. J
    Develop Emergency Preparedness policies and procedures.
    E 13 · April 23, 2024 · Past noncompliance: already fixed when inspectors found it
  9. E
    Have an externally vented heating system.
    K 522 · November 17, 2023 · Corrected (the home has a date of correction)
  10. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 17, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 23, 2024Fine $16,801
November 17, 2023Fine $88,595
November 17, 2023Payment Denial 7 days from December 20, 2023

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)4.233.853.86
Registered nurses0.640.620.69
All nursing staff on weekends4.023.423.42
Nurse aides2.67
Licensed practical nurses0.92
Nursing staff turnover (share who left in a year)56.1%49.0%45.8%
Registered nurse turnover65.0%45.6%42.9%
Administrators who left2

CMS expects 3.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.31 on weekdays and 4.02 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.17 in April to June 2025 to 4.23 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.230.644.314.02 1.3%0 of 90112
Oct to Dec 20254.320.634.434.05 1.9%0 of 92114
Jul to Sep 20254.190.694.363.76 0.0%0 of 92111
Apr to Jun 20254.170.814.363.68 0.5%0 of 91106
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Clear Creek Nursing & Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.215.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.32.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.43.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.118.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.35.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.214.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
37.922.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.212.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Clear Creek Nursing & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (47.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

47.6% this home

No different from the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 51 eligible stays.

Potentially preventable readmissions

9.8% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 60 eligible stays.

Infections that led to a hospital stay

6.8% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 36 eligible stays.

Self-care and mobility at discharge

44.1% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 34 residents counted.

Falls with major injury

1.7% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 60 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 60 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 3 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SPRUCE LTC GROUP, LLC. CMS links this home to Principle Long Term Care, a group of 40 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Hill, RaymondDirect ownership interestIndividual01/01/2011
Hill, RobertDirect ownership interestIndividual01/01/2011
Hill, StephenDirect ownership interestIndividual01/01/2011
Long, WilliamManaging control - governing bodyIndividual01/01/2025
Boice, GaleCorporate officerIndividual03/05/2018
Johnson, DianneCorporate officerIndividual09/19/2013
Principle Long Term Care, Inc.Operational/managerial controlOrganization01/01/2011
Johnson, RobertOperational/managerial controlIndividual01/15/2025
Boice, GaleIndividual is an owner, partner or trustee of any ADP of the SNFIndividual02/12/2026
Principle Long Term Care, Inc.Adp of the SNFOrganization04/09/2025
Boice, GaleAdp of the SNFIndividual03/05/2018
Hill, RaymondAdp of the SNFIndividual01/01/2011
Hill, RobertAdp of the SNFIndividual01/01/2011
Hill, StephenAdp of the SNFIndividual01/01/2011
Johnson, RobertAdp of the SNFIndividual06/13/2025
Long, WilliamAdp of the SNFIndividual05/16/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 15, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on May 15, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 21, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 15, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Clear Creek Nursing & Rehabilitation Center's Medicare star rating?
CMS rates Clear Creek Nursing & Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Clear Creek Nursing & Rehabilitation Center get at its last inspection?
5 health deficiencies at the standard inspection on May 15, 2026. The North Carolina average is 4.7.
Has Clear Creek Nursing & Rehabilitation Center been fined?
Yes. CMS lists 2 fines totaling $105,396 in the last three years.
Does Clear Creek Nursing & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Clear Creek Nursing & Rehabilitation Center?
CMS lists 16 owners and managers, and links the home to Principle Long Term Care. Legal business name: SPRUCE LTC GROUP, LLC.

Sources

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