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Dulles Health & Rehab Center

2978 Centreville Road, Herndon, VA 20171 · Fairfax County · (703) 934-5000

166 certified beds, about 161 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1987

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495174 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 26, 2026, inspectors cited 18 health deficiencies (the Virginia average is 14.3, the national average 9.2).

None of its 42 health citations since September 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.14 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.

17.1% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Commonwealth Care of Roanoke, an affiliated group of 12 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 42 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
38D
4E
0F
Potential for minimal harm
0A
0B
0C
March 26, 2026Standard inspection, Complaint inspection · 18 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, resident representative interview, staff interview, clinical record interview, and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for 10 out of 54 residents in the survey sample, Residents #185, #17, #90, #161, #134, #6, #8, #10, #132 and #1.
  2. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to monitor side effects to prevent unnecessary medication administration for four of 54 residents in the survey sample, Residents #2, #8, #10, and #1.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, staff interview, and facility document review, it was determined that the facility staff failed to serve food in a safe and sanitary manner for one of one kitchen.
  4. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observations, staff/resident interviews, facility document review and clinical record review, it was determined the facility staff failed to accommodate resident needs for one of 54 residents in the survey sample, Resident #132.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to notify the physician of medication not administered for one of 54 residents in the survey sample, Resident #182.
  6. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to provide a written notice of transfer for one of 54 residents in the survey sample, Resident #6.
  7. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement the baseline care plan for one of 54 residents in the survey sample, Resident #182.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on resident representative interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide ADL (activities of daily living) care for dependent residents for five of 54 residents in the survey sample, Residents #17, # 90, #185, #10, and #132.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services to promote residents highest level of well-being for two of 54 residents in the survey sample, Resident #182 and Resident #134.
  10. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to provide care and services for a pressure injury for one of 54 residents in the survey sample, Resident #182.
  11. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on staff interview, clinical record review, and facility document review, it was determined the facility staff failed to provide care and services for a gastrojejunostomy stoma site consistent with professional standards of practice for 1 of 54 residents in the survey sample, Resident #17.
  12. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to administer parenteral medications in a manner to prevent infection for one of five residents in the medication administration observation, Resident #2.
  13. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, clinical record review and staff interview, the facility staff failed to provide respiratory care and services for one of 54 residents in the survey sample, Resident #161.
  14. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on resident, staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 54 residents in the survey sample, Resident #8.
  15. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to store medications in a safe manner for one of 54 residents in the survey sample, Resident #132, and for one of ten medication carts.
  16. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, it was determined that the facility staff failed to honor dietary preferences for one of 54 residents in the survey sample, Resident #1.
  17. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to maintain an accurate medical record for one of 54 residents in the survey sample, Resident #182.
  18. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to implement infection control practices for two of 54 residents in the survey sample, Residents #6, and #115, and for one of five residents in the medication administration observation, Resident #2.
November 15, 2023Complaint inspection · 2 citations
  1. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2023
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation review, the facility staff failed to ensure the Resident's right to privacy for 1 Resident (Resident #3), in a survey sample of 4 Residents.
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2023
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation review, the facility staff failed to ensure care plans were reviewed and revised to accurately reflect changes in care for 1 Resident (Resident #4) in a survey sample of 4 Residents.
August 4, 2021Standard inspection · 4 citations
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2021
    Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to implement their abuse policy regarding the screening of employees for 12 employees (Employee D, Employee F, Employee G, CNA F, CNA G, LPN H, LPN J, LPN I, RN B, RN C, RN D and RN E) in a sample of 25 employee records reviewed. 1. The facility staff failed to obtain a criminal background check within 30 days of hire for 3 Employees (Employee D, Employee F and RN E). 2. The facility staff failed to perform professional license verification to ensure nursing employees held current licensure or certification and to determine if they had been subject to disciplinary action against their license as a result of abuse, neglect or mistreatment for 3 employees (LPN H, LPN J and RN D). 3. [...]
  2. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2021
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to ensure necessary services for communication with one non English speaking Resident (Resident # 86) in a survey sample of 45 Residents.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2021
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to properly label medications in 2 out of 6 medication carts. Specifically, there were vials of insulin and one bottle of ophthalmic solution observed opened and undated on 08/03/2021. The names of the Residents on the medication containers were identified and placed in the sample as Resident #3, Resident #106, Resident #19, and Resident #356.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2021
    Inspectors wroteBased on observation, interview, facility documentation and clinical record review the facility staff failed to maintain infection control program to help prevent the development of communicable diseases and infections. For facility staff, 3 of the 5 CNA's working on the Chesapeake Unit did not don appropriate PPE prior to entering the room of a Resident on contact precautions.
September 27, 2018Standard inspection · 18 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on Observation and Staff Interview, facility staff failed to maintain the kitchen areas in a manner to prevent the spread of infections. During tour of the kitchen, a powder scoop was stored inside a bin of thickener powder.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, resident interview, staff interview, facility documentation, and clinical record review the facility denied 1 resident (Resident #199) in a survey sample of 33 residents the right to self administer medication. For Resident #199, on admission the facility assessed the resident as capable of having her inhaler medication at her bedside however; the facility did not allow her to keep it at the bedside.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff and Resident interview, facility documentation and clinical record review the facility failed to allow accommodation of needs when obtaining weights for 1 Resident, (Resident #70) in a survey sample of 33 Residents. The facility failed to allow the Resident the right to choose the scale she prefers to obtain her weight.
  4. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, resident interview, and staff interview, the facility staff did not allow a private Resident council meeting with state agency surveyors for 6 Resident attendees. Staff entered the Private group council meeting, while in progress, to remove Resident #100, and then interrupted it again to return Resident #100, approximately 10 minutes later.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation review and clinical record review the facility staff failed to notify the physician of significant weight loss for one resident (Resident #81) of 33 residents in the survey sample. For Resident #81, the facility staff did not notify the doctor of the Resident's two significant weight losses in August and September of 2018.
  6. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on resident & family interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to implement their abuse policies during an allegation of abuse for one Resident (Resident #149) in a survey sample of 33 Residents. Resident #149 reported an allegation of physical abuse by staff, to staff members, who did not institute the abuse policies and protocols of the facility, and mandated reporters.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on Resident & family interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to report, an allegation of abuse for two Residents (Resident #149, and #78) in a survey sample of 33 Residents. 1. Resident #149 reported an allegation of physical abuse by staff, to staff members, who did not report the allegation of abuse to the administrator or State Agency (SA). 2. The facility did not report a resident to resident abuse incident timely for Resident #78. The initial and final report were submitted 13 days later.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on Resident & family interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to protect, investigate, and further report, an allegation of abuse to the state agency (SA) for one Resident (Resident #149) in a survey sample of 33 Residents. Resident #149 reported an allegation of physical abuse by staff, to staff members, who did not protect the resident and investigate the allegation.
  9. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to, for three residents (Resident #37, #73, #150), in a survey sample of 33 residents, to give notice before transfer. 1. Resident # 37 was transferred to the hospital without documentation of notice to the RP (responsible party) as well as the ombudsman. 2. Resident #73 was transferred to the hospital without documentation of notice to the RP (responsible party) as well as the ombudsman. 3. Resident #150 transferred to the hospital without documentation of notice to the RP (responsible party) as well as the ombudsman.
  10. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to, for one Resident (Resident #40) in a survey sample of 33 residents, to complete a SCSA (significant change in status assessment). Resident #40 developed a facility acquired pressure injury and weight loss during the quarterly assessment lookback, but was not coded for a SCSA.
  11. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to, for two Residents (Resident #40, #81) in a survey sample of 33 residents, to ensure an accurate RAI (resident assessment instrument) assessment was completed. 1. Resident #40 developed a facility acquired pressure injury on 7-1-10 and on the next quarterly assessment (7-19-18) the assessment coded the resident with an admitted unable to stage wound. 2. For Resident #81, the facility staff did not code weight correctly for a Resident with weight loss.
  12. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on staff interview, facility documentation and clinical record review the facility staff failed to obtain an accurate PASARR screening prior to or on admission for 1 Resident #115 in a survey sample of 33 Residents. For Resident #115 the facility failed to obtain an PASARR screening LEVEL II based on admission information.
  13. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation review and clinical record review, the facility staff failed to complete a comprehensive care plan for significant weight loss for two residents (Resident #81, and #108) of 33 residents in the survey sample. 1. For Resident #81, the facility staff did not denote and provide a comprehensive care plan for 2 significant weight losses in August and September of 2018. 2. Resident #108 was administered Seroquel antipsychotic medication without a comprehensive care plan for measurable non-pharmacological interventions, and the care plan was not completed timely.
  14. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation and clinical record review, the facility staff failed to ensure the highest practicable well being for 1 resident (Resident #46) in a survey sample of 33 residents. After readmission from the hospital, Resident #46 did not receive her ordered Pantoprazole for three days. The resident had a history of an esophageal ulcer.
  15. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation and clinical record review, the facility staff failed to, for one resident (Resident #150), in a survey sample of 33 residents, was provided adequate supervision to prevent an elopement. Resident #150 had been observed exit seeking, but a Wanderguard was not placed until after the resident left the facility and was found across the street.
  16. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation review and clinical record review the facility staff failed to provide feeding assistance timely, and to prevent significant weight loss for one resident (Resident #81) of 33 residents in the survey sample. For Resident #81, the facility staff did not start to feed the Resident lunch until 1:30 p.m., after all other residents had eaten, and the unit kitchen had been cleaned. The staff also failed to intervene during two significant weight losses in August and September of 2018.
  17. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview facility record review, and clinical record review, facility pharmacy evaluations failed to recommend a gradual dose reduction, or discontinuance of a psychotropic medication without indications for use for one Resident, (Resident #108) in a survey sample of 33 residents. Resident #108 was administered Seroquel antipsychotic medication, without clinical justification and without using non-pharmacological interventions which the Pharmacist (RPH) failed to identify.
  18. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2018
    Inspectors wroteBased on observation, staff interview facility record review, and clinical record review, the facility staff failed to ensure the resident was free from un-necessary medications for one Residents, (Resident #108) in a survey sample of 33 residents. 1. Resident #108 was administered Seroquel antipsychotic medication without clinical justification.

Fire safety inspections

12 fire safety citations on file: 3 on August 4, 2021, 9 on September 27, 2018.

Every fire safety citation12 citations
  1. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 4, 2021 · Corrected (the home has a date of correction)
  2. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · August 4, 2021 · Corrected (the home has a date of correction)
  3. D
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · August 4, 2021 · Corrected (the home has a date of correction)
  4. F
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · September 27, 2018 · Corrected (the home has a date of correction)
  5. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 27, 2018 · Corrected (the home has a date of correction)
  6. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 27, 2018 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 27, 2018 · Corrected (the home has a date of correction)
  8. F
    Ensure proper usage of power strips and extension cords.
    K 920 · September 27, 2018 · Corrected (the home has a date of correction)
  9. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · September 27, 2018 · Corrected (the home has a date of correction)
  10. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 27, 2018 · Corrected (the home has a date of correction)
  11. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · September 27, 2018 · Corrected (the home has a date of correction)
  12. D
    Have proper medical gas storage and administration areas.
    K 923 · September 27, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)4.143.763.86
Registered nurses0.460.690.69
All nursing staff on weekends3.743.293.42
Nurse aides2.25
Licensed practical nurses1.43
Nursing staff turnover (share who left in a year)17.1%48.1%45.8%
Registered nurse turnover27.8%48.2%42.9%
Administrators who left0

CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.30 on weekdays and 3.74 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.02 in April to June 2025 to 4.14 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.140.464.303.74 0.0%0 of 90161
Oct to Dec 20254.060.494.203.70 0.0%0 of 92154
Jul to Sep 20254.160.444.313.76 0.0%0 of 92160
Apr to Jun 20254.020.444.193.60 0.0%0 of 91158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.814.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.03.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.615.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.44.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.514.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.322.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.711.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.51.8

Owners and operators

Legal business name: CSP NOVA LLC. CMS links this home to Commonwealth Care of Roanoke, a group of 12 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Nova Care LLC5% or greater direct ownership interestOrganization100%06/15/2015
Bdsheffer LLC5% or greater indirect ownership interestOrganization20%09/30/2010
Dj Petrine LLC5% or greater indirect ownership interestOrganization48%09/30/2010
Goodall, Lury5% or greater indirect ownership interestIndividual15%09/30/2010
Stallard, Patricia5% or greater indirect ownership interestIndividual10%09/30/2010
Tucker, David5% or greater indirect ownership interestIndividual7%10/01/2010
Ruffner, LeslieW-2 managing employeeIndividual06/18/2015
Alesantrino, JoeCorporate officerIndividual06/01/2019
Petrine, DeborahCorporate officerIndividual09/30/2010
Tucker, DavidCorporate officerIndividual10/01/2010
Commonwealth Care of Roanoke IncOperational/managerial controlOrganization10/01/2010

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on March 26, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on March 26, 2026: "Reasonably accommodate the needs and preferences of each resident."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on March 26, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on March 26, 2026: "Ensure each resident’s drug regimen must be free from unnecessary drugs."

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Common questions

What is Dulles Health & Rehab Center's Medicare star rating?
CMS rates Dulles Health & Rehab Center 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Dulles Health & Rehab Center get at its last inspection?
18 health deficiencies at the standard inspection on March 26, 2026. The Virginia average is 14.3.
Has Dulles Health & Rehab Center been fined?
CMS lists no fines in the last three years.
Does Dulles Health & Rehab Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Dulles Health & Rehab Center?
CMS lists 11 owners and managers, and links the home to Commonwealth Care of Roanoke. Legal business name: CSP NOVA LLC.

Sources

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