Home / New York / White Plains
120 Church Street, White Plains, NY 10601 · Westchester County · (914) 350-9010
160 certified beds, about 152 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2020
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335878 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on May 26, 2026, inspectors cited 6 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 25 health citations since March 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
34.5% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Epic Healthcare Management, an affiliated group of 5 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Inspectors wroteBased on observations and interviews the facility failed to ensure that food was stored in accordance with professional standards for safe food handling and storage practice. Specifically, food items stored in the walk-in freezer, walk-in refrigerator, nutritional refrigerator, cook's freezer and dry storage room were observed open to air, undated, and/or without expiration dates.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents had the right to a dignified experience for three (3) of four (4) residents (Residents #45, #118 and #145) reviewed for dignity. Specifically, 1) Licensed Practical Nurse # 10 was observed standing over Residents #118 and #145, who were seated at opposite ends of the dining table, while assisting them with eating. Additionally, Licensed Practical Nurse #10 provided other residents water and set up assistance while assisting Resident #118 and Resident #145 with eating and 2) Certified Nurse Aide #9 referred to Resident #45 as a feeder in the presence of other residents during the 05/18/2026 lunch service.
Inspectors wroteBased on record review and interview conducted during the survey, the facility failed to ensure Minimum Data Set assessments were completed and/or submitted timely for eight (8) of 8 residents reviewed for Minimum Data Set Resident assessments (Residents # 38, #53, #69, #77, #85, #112, #126, and #13).
Inspectors wroteBased on record review and interview, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice for two (2) of three (3) residents (Resident #112 and #182) reviewed for change in condition. Specifically, 1) Resident #112 received their daily 9 AM medications at approximately 2:30 PM on 04/13/2026 including the medications Isosorbide Mononitrate and Valsartan (blood pressure pills) for hypertension, Torsemide (water pill) for congestive heart failure, Trelegy Ellipta (inhaler) and Albuterol nebulizer medicine for asthma and 2)for Resident #182 with a history of urinary tract infection and reported complaints of urinary tract symptoms, urine was not collected timely for urinalysis/culture as per the 11/29/2024 physician order. [...]
Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure that residents consistently received necessary treatment and services to prevent and promote healing of pressure ulcers for three (3) of six (6) residents (Residents #s 81, 33 and 55) reviewed for pressure ulcers. Specifically, 1) heel offloading was not implemented as per physician order for Resident #81 with documented pressure ulcers to both heels, 2) heel offloading was not implemented as per physician order for Resident #33 who was assessed to be at risk for pressure ulcers, and 3) the use of heel booties was not implemented as per physician orders for Resident #55 who was assessed to be at risk for pressure ulcers and had observed redness to both heels.
Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure an infection prevention and control program designed to prevent the development and transmission of communicable diseases and infections was implemented for one (1) of five (5) residents (Resident #7) reviewed for infection control. Specifically, enhanced barrier precautions were not implemented as per physician order for Resident #7 when Certified Nurse Aide #19 was observed turning and repositioning, feeding, and changing a soiled gown and Licensed Practical Nurse #16 was observed providing pressure ulcer wound care and repositioning assistance without wearing an isolation gown.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure that residents who were unable to carry out activities of daily living received the necessary services to maintain personal hygiene for one (1) of five (5) residents (Resident #33) reviewed for activities of daily living. Specifically, on multiple occasions from 05/18/2026-05/19/2026 Resident #33 was observed unkempt, unshaven and wearing the same clothing.
Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure that needed services, care, and equipment were provided to ensure that a resident with limited range of motion and mobility maintained or improved function based on the resident's clinical condition for one (1) of five (5) residents (Resident #55) reviewed for position and mobility. Specifically, the use of a left-hand palm guard was not implemented as per physician order and the comprehensive care plan for Resident #55.
Inspectors wroteBased on record review and interviews, the facility failed to ensure they implemented interventions correctly and consistently including adequate supervision consistent with the Resident's needs, goals, care plan, and physician's orders to prevent accidents for one (1) of five (5) residents (Resident #112) reviewed for accidents. Specifically, there was no documented evidence that every one-hour monitoring when in bed was implemented as per physician order prior to an 8/25/2025 fall, no documented evidence that Resident #112 was always kept in a supervised area when awake as per comprehensive care plan prior to an 8/31/2025 fall, and no documented evidence that Resident #112 was out of bed to their wheelchair on the 11:00 PM to 7:00 AM shift as per comprehensive care plan prior to a 03/27/2026 fall. [...]
Inspectors wroteBased on observation, record review and interview the facility did not ensure each resident received necessary respiratory care in accordance with professional standards of practice for one (1) of two (2) residents (Resident # 10) reviewed for respiratory care. Specifically, Resident #10 with a physician order for oxygen administration via nasal cannula at two (2) to three (3) liters per minute as needed was administered continuous oxygen at two (2) and/or four (4) liters per minute. Additionally, there was no documented evidence in the administration record to indicate Resident #10 was receiving oxygen.
Inspectors wroteBased on record reviews and interviews during an abbreviated survey (2686442) the facility did not ensure that residents received treatment and care in accordance with professional standards of practice for one (1) out of three (3) residents (Resident #1) reviewed for consultations. Specifically, Resident #1 had a gastroenterology consult on 08/07/2025 and was recommended to start on the Linzess (a medication for chronic constipation). Licensed Practical Nurse #1 received Resident #1 at the facility following the consultation and documented there were no recommendations. There was no documented evidence that Resident #1 was ever ordered the Linzess (a medication for chronic constipation).
Inspectors wroteBased on record review and interviews during an abbreviated survey (2686442) the facility did not ensure the physician reviewed the resident's total program of care, including medications and treatments, at each visit for 1 out of 3 residents (Resident #1) reviewed for consultations. Specifically, Resident #1, who had a known history of chronic constipation, had a gastrointestinal consultation on 08/07/2025 and was ordered to start on the medication Linzess (a medication for chronic constipation). Nurse Practitioner #2 saw Resident #1 on 08/17/2025 and documented they reviewed the consultation services, but there was no documented evidence of the medication being ordered for the resident. The facility also did not have the consultation documentation on the resident's record or available for review.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification and abbreviated surveys (NY00329183) from 10/3/2024 to 10/11/2024, the facility did not ensure sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain their highest practicable wellbeing in accordance with the facility assessment. This was evident on 2 (5th Floor and 4th Floor) of 4 resident units. Specifically, 6 of 6 Certified Nursing Assistant personnel files contained no evidence of practical competency in basic nursing skills and activities of daily living, and 4 of 4 licensed nursing personnel files did not contain competency assessments of medication management.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification and abbreviated (NY00329183) from 10/3/2024 to 10/11/2024, the facility did not ensure a performance review of every nurse aide at least once every 12 months, and regular in-service education based on the outcome of these reviews. This was evident on 1 (5th Floor) of 4 resident units. Specifically, 6 of 6 Certified Nursing Assistant personnel files contained no evidence of performance evaluations and inservice based on the results of performance evaluations.
Inspectors wroteBased on observation, record review, and interview conducted during the Recertification and Abbreviated Surveys (NY00329183) from 10/03/24 to 10/11/24, the facility did not ensure residents were free of significant medication errors for 2 (Resident #202 and #96) of 9 residents reviewed for Medication Administration. Specifically, 1) Resident #202 was administered Lasix (diuretic) 20 milligrams and Losartan (antihypertensive) 100 milligrams without a physician's order, which resulted in the need for blood pressure monitoring every 30 minutes and intravenous fluids. 2) Resident #96 was about to receive a 4 milligram dose of Tizanidine (muscle relaxant) instead of the physician ordered 2 milligram dose during a medication observation that was stopped by the surveyor.
Inspectors wroteBased on observations, record review, and interviews conducted during the Recertification Survey from 10/03/24 to 10/11/24, the facility did not ensure that all drugs and biologicals were stored in accordance with the manufacturer's specifications and professional standard of practice for 2 (Residents #12 and #96) of 8 residents reviewed for Medication Administration; and Medication and Treatment carts were observed unlocked. Specifically, 1.) Resident #12 was found with physicians ordered ipratropium nasal spray and an albuterol sulfate inhaler in their room on their bedside table. [...]
Inspectors wroteBased on observations, record review, and interviews conducted during the Recertification Survey from 10/03/24 to 10/11/24, the facility did not ensure that infection control prevention practices and procedures were maintained by 3 of 4 nurses (Registered Nurse #3 and Licensed Practical Nurse #2 and Licensed Practical Nurse #1) during the medication administration observation. Specifically, 1) Registered Nurse #3 did not practice hand hygiene or sanitize vital signs equipment between residents, and touched a resident's eye lid with the eye dropper during administration. 2) Licensed Practical Nurse #2 did not practice hand hygiene or wipe down the blood pressure cuff prior to doing the resident's blood pressure and before placing it back into the vital signs machine basket. [...]
Inspectors wroteBased on observation, interview, and record review conducted during the recertification survey from 10/3/2024 to 10/11/2024, the facility did not ensure residents were treated with respect and dignity. Specifically, several nursing staff on the Dementia unit were observed without identification badges.
Inspectors wroteBased on observation, record review, and interviews during the recertification survey conducted from 10/3/24 - 10/10/24, the facility did not ensure residents were informed during their stay of their rights and rules and regulations governing resident conduct and responsibilities. Specifically, the facility did not ensure resident rights were provided or reviewed during monthly Resident Council meetings.
Inspectors wroteBased on observations, record review, and interviews conducted during the Recertification Survey from 10/03/24 to 10/11/24, the facility did not ensure the development and implementation of comprehensive person-centered care plans to attain or maintain the residents' highest practicable physical, mental, and psychosocial well-being for 1 of 1 resident (Resident #96 ) reviewed for self-administration of medications. Specifically, the facility did not develop a care plan to address Resident #96 carrying and self-administering their albuterol sulfate aerosol inhaler.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification survey from 10/3/2024 to 10/11/2024, the facility did not ensure a resident received the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care. This was evident for 1 (Resident #107) of 33 sampled residents. Specifically, Resident #107 exhibited behavior without any non-pharmacological intervention or staff interaction to address their behaviors.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification survey from 10/3/2024 to 10/11/2024, the facility did not ensure a resident diagnosed with dementia, received the appropriate treatment and services to attain or maintain their highest practicable physical, mental, and psychosocial well-being. This was evident for 1 (Resident #24) of 33 total sampled residents. Specifically, Resident #24 was observed sitting in the floor dayroom on multiple occasions without being engaged in meaningful activities.
Inspectors wroteBased on observations, record review, and interviews conducted during the Recertification Survey from 10/03/24 to 10/11/24, the facility did not ensure that it provided or obtained emergency dental services to meet the needs of each resident for 1 (Resident #56) of 2 residents reviewed for Dental Services. Specifically, Resident #56 was evaluated by the Dentist for a fractured front tooth on 7/25/24 and given a referral to have the tooth extracted. The facility did not schedule the appointment with the oral surgeon until 10/10/2024.
Inspectors wroteBased on observation and interview conducted during the recertification survey from 10/3/24 through 10/11/24 the facility did not ensure food was stored in accordance with professional standards for food safety practice. Specifically, 1. Foods stored in nutrition and storage refrigerators were not labeled and dated. 2. Storage refrigerator meat was observed with Jello on the same shelf; and 3. staff were observed touching unsanitary surfaces and equipment with gloved hands, then preparing food without changing their gloves.
Inspectors wroteBased on observation, record review and interview conducted during the recertification survey on 10/03/24 through 10/11/24 the facility did not ensure proper disposal of garbage and refuse. Specifically, the dumpsters/compactors on the exterior of the building was not maintained in a sanitary condition to prevent the harborage and feeding of pests.
19 fire safety citations on file: 4 on May 26, 2026, 6 on October 11, 2024, 9 on March 8, 2022.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.63 | 3.86 |
| Registered nurses | 0.62 | 0.71 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.18 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 0.82 | ||
| Nursing staff turnover (share who left in a year) | 34.5% | 40.3% | 45.8% |
| Registered nurse turnover | 31.8% | 39.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.98 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.26 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.62 | 3.69 | 3.26 | 0.0% | 0 of 90 | 152 |
| Oct to Dec 2025 | 3.53 | 0.62 | 3.63 | 3.29 | 0.3% | 0 of 92 | 148 |
| Jul to Sep 2025 | 3.64 | 0.55 | 3.75 | 3.35 | 0.4% | 0 of 92 | 137 |
| Apr to Jun 2025 | 3.64 | 0.51 | 3.75 | 3.37 | 0.6% | 0 of 91 | 144 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.4 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.6 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.8 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.3 | 13.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.0 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.4 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Epic Rehabilitation and Nursing at White Plains's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (60.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
60.3% this home
Better than the national rate
US median of homes 51.5% · New York: 101 better, 157 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 496 eligible stays.
11.8% this home
No different from the national rate
US median of homes 10.7% · New York: 12 better, 5 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 436 eligible stays.
7.5% this home
No different from the national rate
US median of homes 7.1% · New York: 7 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 372 eligible stays.
76.4% this home
Median of homes: New York60.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 258 residents counted.
0.3% this home
Median of homes: New York0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 400 residents counted.
2.7% this home
Median of homes: New York2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 400 residents counted.
99.2% this home
Median of homes: New York98.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 238 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: HBL SNF, LLC. CMS links this home to Epic Healthcare Management, a group of 5 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Westchester Health Care Properties I, LLC | 5% or greater direct ownership interest | Organization | 100% | 08/14/2012 |
| Jozefovic, Herbert | 5% or greater indirect ownership interest | Individual | 50% | 08/14/2012 |
| Neuman, Mark | 5% or greater indirect ownership interest | Individual | 50% | 08/14/2012 |
| Brennan, Maura | W-2 managing employee | Individual | 12/16/2019 | |
| Feminella, Danielle | Corporate officer | Individual | 08/14/2012 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.