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Friendship Manor Nursing & Rehab Center

902 South Euclid Avenue, National City, CA 91950 · San Diego County · (619) 791-7700

104 certified beds, about 88 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1968

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 055964 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 24, 2025, inspectors cited 2 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 30 health citations since March 2019 was rated as actual harm or immediate jeopardy.

CMS lists 4 fines totaling $297,367 in the last three years; the largest was $285,130, and the latest is dated April 25, 2025.

Nurses and nurse aides worked 4.21 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

33.3% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to Generations Healthcare, an affiliated group of 27 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
5E
0F
Potential for minimal harm
0A
0B
0C
July 8, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 23, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision and functioning elopement prevention measures for one resident (Resident 1). As a result, Resident 1 exited the facility without staff knowledge and was later located outside the facility, placing Resident 1 at risk for serious injury or death.
July 24, 2025Standard inspection · 2 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observation, interviews, and record review the facility failed to implement measures to prevent pressure injury (damage to the skin and underlying tissue caused by prolonged pressure on a specific area of the body) when there was no monitoring for the use of a protective head gear (helmet) for one of the two residents reviewed for pressure injury. (Resident 2). This failure had the potential to cause the development of pressure injury. Resident 2's record was reviewed. Resident 2 was readmitted to the facility on [DATE], with diagnoses which included right hemiparesis and hemiplegia (weakness or the inability to move on one side of the body, making it hard to perform everyday activities like eating or dressing) and epilepsy (a condition where a person's brain activity becomes abnormal, causing seizures), per the facility's admission Record. [...]
  2. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to assess and change a peripherally inserted central catheter line (PICC - a long, thin, flexible tube inserted into a vein in the arm and threaded into a large vein near the heart) dressing for one of 18 sampled resident (Resident 40). This failure had the potential for medical complications related to Resident 40's intravenous (IV - delivery of fluids, medications, or nutrients into the body's bloodstream, usually through a needle or catheter inserted into a vein) therapy. According to the facility's admission Record, Resident 40 was admitted on [DATE] with diagnoses that included chronic osteomyelitis (bone infection) of the left ankle and foot. [...]
February 4, 2025Complaint inspection · 2 citations
  1. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 27, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacy consultant identified irregularities during a medication regimen review for one of three residents (Resident 1) reviewed for medications. In addition, the facility failed to ensure a pharmacy recommendation for labs was acted upon for Resident 1. These failures placed resident 1 at risk for adverse consequences due to receiving an excessive dose of a medication, and lack of laboratory tests to monitor drug levels.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 27, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of three residents reviewed for medications (Resident 1) was free from significant medication errors when the prescribed dose of tacrolimus (a medication given to organ transplant recipients designed to prevent organ rejection) was not given per physician ' s orders. This failure placed Resident 1 at risk for adverse effects and health decline.
June 25, 2024Complaint inspection · 1 citation
  1. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 25, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure one of four nursing staff reviewed had the required continuing education and state certifications for working with the facilty resident population. This failure placed up to 11 residents at risk for harm due to a lack of required education related to patient care.
June 12, 2024Complaint inspection · 1 citation
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff completed annual Federal mandatory abuse training for one of one employee (licensed nurse 1 {LN 1}, reviewed for abuse. As a result, all residents were at risk for possible staff to resident abuse (verbal, physical, financial, sexual, neglect and isolation).
January 24, 2024Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 25, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the licensed nurse (LN) re-checked the resident's blood pressure (BP - a measure of the heart pumping blood around the body) after administering the medication as ordered by the physician for 1 of 4 sampled residents (1). This failure could delay Resident 1's care needs.
August 11, 2022Standard inspection · 13 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation and interview, the facility failed to ensure sanitary conditions were maintained when one can of condensed milk was dented, and two cans of white hominy (a type of corn from white corn kernels) had rusted lid and were not removed from the storage. These failures had the potential to cause widespread food borne illnesses among residents who consume food from the kitchen.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to observe infection control measures when: 1. Nursing staff failed to properly disinfect resident's glucometer for four randomly selected residents (Residents 241, 46, 67, 34) according to manufacturer's specifications. 2. Nursing staff failed to remove personal protective equipment gown after resident care prior to leaving resident room. 3. Tube feed formula was not discarded upon completion. 4. Tube feed tubing was not labeled. 5. An indwelling catheter bag was in contact with the floor. These deficient practices have the potential for the development and the spread of infection to all residents.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure professional standards of practice were followed for one of 21 sampled residents (48) when the physician's orders were not clarified and transcribed correctly. This failure resulted in the physician's order not being followed.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the manufacturer's setting for air loss mattress was followed for one of 21 sampled residents (Resident 339). This failure had the potential to affect Resident 339's skin integrity and comfort.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that fall prevention interventions were implemented for one Resident (64). In addition, the facility failed to ensure adequate supervision to residents when an exit door was propped open. This failure caused Resident 64 to experience a fall and the potential for residents to go outside the facility without staff supervision.
  6. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide appropriate care and treatment to a Gastrostomy Tube (GT, a tube placed surgically directly into to the stomach to deliver liquid food) for one of one sampled resident (Resident 82) when the LN did not verify GT placement prior to administering medication. This failure increased the risk for Resident 82 to develop complications related to improper GT placement.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain and follow physician's order for residents receiving oxygen therapy for two of four sampled residents (Resident 25,340). This deficient practice had the potential to result in complications from lack of or excessive oxygen therapy.
  8. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a fluid restriction order for a resident (390) having dialysis was followed. This failure had the potential to cause fluid overload for the resident.
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on interview, and record review, the facility failed to implement its pharmaceutical policies and procedures when nursing staff did not ensure accurate controlled substance (CS, medications that can be easily abused and are under strict government control) accountability for two of two CS records reviewed (for Residents 40 and 88). This failure had the potential for diversion (used illegally) of controlled substance medications (a drug that can be abused or cause addiction).
  10. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on interview, and record review, the facility failed to ensure one of four sampled residents (Resident 25) was free from an unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medication when licensed nurses did not attempt non-pharmacological interventions prior to the use of Quetiapine (medication for mental illness), administered multiple medications (Quetiapine and Duloxetine-medication for depression) for the same indication, and administered Quetiapine without appropriate behavioral monitoring. These failures increased the potential for medication interactions, adverse reactions, and unidentified risks associated with the use of psychotropic medications that included but not limited to sedation, respiratory depression, constipation, anxiety, agitation, and memory loss.
  11. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the facility medication error rate did not exceed five percent or greater when observation of 25 opportunities during the medication pass resulted in two errors. The calculated medication error rate was 8 percent. These failures placed Residents 65 and 289 at risk for irritation, sensitivity, and infection at site of application and injection.
  12. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a facility significant medication error when Valproic Acid (medication for seizures and mental disorders) was ordered and administered to Resident 82 for a seizure diagnosis. Resident 82 did not have a history or diagnosis of seizures. During a review of Resident 82's admission Record (AR, document with resident information), dated 8/9/22, the AR indicated Resident 82 was admitted to the facility on [DATE], with diagnosis including diabetes, dysphagia (difficulty swallowing), and dementia (memory loss) . During a review of Resident 82's Order Summary Report, dated 8/9/22, the Order Summary Report, indicated a physician's order for Valproic Acid 250 milligrams (mg- unit of measure) per 5 milliliters (ml- unit of measure) twice daily for seizures. [...]
  13. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications had proper storage and labeling when: a. For Resident 390, two inhalers and for Resident 11, one inhaler that that required to be dated when opened, did not have patient identifiers or expiration date/date open stickers, and were found in a medication cart, and an inhaler was found to have been discontinued b. For Resident 58, an expired eye drop was found in a medication cart c. For Resident 79, a discontinued psychotropic (drugs that affects brain activities associated with mental processes and behavior) medication was found in a medication cart. These failures had the potential to be incorrectly administered and decrease medication potency that could compromise the therapeutic effectiveness of stored medications, medications for Residents 390, 11, 58, and 79.
March 14, 2019Standard inspection · 9 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure: 1. Accurate and timely pharmaceutical services for delivery of a physician ordered pain medication for one of four residents reviewed for pain (Resident 204), and, 2. A system of records that enabled accurate reconciliation and accountability of schedule medications was established, when 68 tablets of schedule II medications were not accounted for, for 3 randomly sampled residents (68, 27, and 70). The Drug Enforcement Agency (DEA) classifies medications with abuse potentials into schedules, from schedule II to schedule V. Schedule II has the highest potential for abuse, and schedule V has the lowest potential for abuse. These failures had the potential to cause Resident 204 to endure unnecessary pain, and the facility to not be aware if controlled drugs were being diverted (misused or abused).
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure fresh produce was labeled with a use-by date. This failure had the potential to expose a vulnerable population to food-borne illness.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement the infection control program when: 1. A nurse practitioner did not implement hand hygiene during a dressing change. 2. A staff member did not don (put on articles of clothing) appropriate personal protective equipment before entering an isolation room. 3. A staff member did not sanitize (to clean and make free of disease causing elements) a blood pressure cuff after resident use. 4. A staff did not follow safe hand washing/hand hygiene practices while handling a gastronomy tube (GT- tube surgically inserted into stomach through abdominal wall to deliver food and medications) bag and during the administration of medication for one resident observed (303). These failures had the potential to transmit communicable diseases to other residents.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, a physician's order to assess and document pain level each shift was not followed for one of four residents reviewed for pain (204). This failure caused the potential for Resident 204 to suffer unnecessary pain.
  5. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor and manage pain in one of four resident's reviewed for pain (204) in accordance with the comprehensive assessment and care plan. This failure had the potential to cause Resident 204 to endure unnecessary pain.
  6. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fluid restriction was implemented for one of two residents (9) reviewed for dialysis. This failure had the potential to result in fluid overload for this resident.
  7. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure three residents reviewed for psychotropic medications (21, 90 and 97) received: 1. Clinical approval for a PRN psychotropic medication (lorazepam - a medication affecting mental state) to be used beyond fourteen days, and 2. Each resident's drug regimen was free from unnecessary drugs. Resident 21 was prescribed and administered Nuplazid, an antipsychotic medication (treatment of psychosis - thought and emotions are so impaired that contact is lost with external reality), with inconsistent indication for use and lacked documented non-pharmacological intervention, and clinical justification to support the long term use. [...]
  8. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the medication error rate was below 5 percent. The medication error rate was 7.69 percent. Two medication errors were observed, from a total of 26 opportunities, during the medication administration process for two randomly observed residents (44, 303). As a result, the facility could not ensure medications were correctly administered to the residents.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of two emergency kits (e-kit, emergency medications to be used in the case of an emergency) had a list of its contents, with expiration dates, readily available. This failure had the potential for the delay in locating and delivering necessary medications to residents in the event of an emergency.

Fire safety inspections

19 fire safety citations on file: 6 on July 24, 2025, 7 on August 11, 2022, 6 on March 14, 2019.

Every fire safety citation19 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 24, 2025 · Corrected (the home has a date of correction)
  2. F
    Install corridor and hallway doors that block smoke.
    K 363 · July 24, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 24, 2025 · Corrected (the home has a date of correction)
  4. D
    Provide a written emergency evacuation plan.
    K 711 · July 24, 2025 · Corrected (the home has a date of correction)
  5. D
    Ensure proper usage of power strips and extension cords.
    K 920 · July 24, 2025 · Corrected (the home has a date of correction)
  6. C
    Conduct risk assessment and an All-Hazards approach.
    E 6 · July 24, 2025 · Corrected (the home has a date of correction)
  7. D
    Provide emergency officials' contact information.
    E 31 · August 11, 2022 · Corrected (the home has a date of correction)
  8. D
    Use approved construction type or materials.
    K 161 · August 11, 2022 · Corrected (the home has a date of correction)
  9. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · August 11, 2022 · Corrected (the home has a date of correction)
  10. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 11, 2022 · Corrected (the home has a date of correction)
  11. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 11, 2022 · Corrected (the home has a date of correction)
  12. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 11, 2022 · Corrected (the home has a date of correction)
  13. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · August 11, 2022 · Corrected (the home has a date of correction)
  14. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 14, 2019 · Corrected (the home has a date of correction)
  15. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 14, 2019 · Corrected (the home has a date of correction)
  16. D
    Address subsistence needs for staff and patients.
    E 15 · March 14, 2019 · Corrected (the home has a date of correction)
  17. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 14, 2019 · Corrected (the home has a date of correction)
  18. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 14, 2019 · Corrected (the home has a date of correction)
  19. D
    Have proper medical gas storage and administration areas.
    K 923 · March 14, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 25, 2025Fine $285,130
November 6, 2023Fine $3,147
October 30, 2023Fine $2,797
October 10, 2023Fine $6,293

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.214.523.86
Registered nurses0.630.670.69
All nursing staff on weekends3.524.093.42
Nurse aides2.06
Licensed practical nurses1.51
Nursing staff turnover (share who left in a year)33.3%36.7%45.8%
Registered nurse turnover50.0%38.1%42.9%
Administrators who left0

CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.48 on weekdays and 3.52 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.16 in April to June 2025 to 4.21 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.210.634.483.52 0.0%0 of 9088
Oct to Dec 20254.300.624.553.66 0.0%0 of 9288
Jul to Sep 20254.790.795.064.09 0.0%0 of 9276
Apr to Jun 20255.161.015.534.24 0.0%0 of 9158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
1.910.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.01.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
2.69.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.34.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
34.012.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.122.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.411.212.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Friendship Manor Nursing & Rehab Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.4% this home

Better than the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 137 eligible stays.

Potentially preventable readmissions

12.6% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 153 eligible stays.

Infections that led to a hospital stay

9.1% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 94 eligible stays.

Self-care and mobility at discharge

60.4% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 48 residents counted.

Falls with major injury

0.0% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 108 residents counted.

New or worsened pressure ulcers

0.7% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 108 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 15 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: GHC OF NATIONAL CITY I, LLC. CMS links this home to Generations Healthcare, a group of 27 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
Mastrocola, Lois5% or greater direct ownership interestIndividual02/01/1998
Olds, Thomas5% or greater direct ownership interestIndividual02/01/1998
Bmo Bank, N.a.5% or greater security interestOrganization10/06/2021
Kevorkian, MichaelW-2 managing employeeIndividual07/01/2019
Mastrocola, LoisCorporate directorIndividual02/01/1998
Olds, ThomasCorporate directorIndividual02/01/1998
Mastrocola, LoisCorporate officerIndividual02/01/1998
Olds, ThomasCorporate officerIndividual02/01/1998
Life Generations Healthcare, LLCOperational/managerial controlOrganization02/01/1998

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 11 problems in this area, most recently on February 4, 2025: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on July 8, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 24, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 11, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.52 hours per resident per day, below the California average of 4.09.

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Common questions

What is Friendship Manor Nursing & Rehab Center's Medicare star rating?
CMS rates Friendship Manor Nursing & Rehab Center 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Friendship Manor Nursing & Rehab Center get at its last inspection?
2 health deficiencies at the standard inspection on July 24, 2025. The California average is 15.6.
Has Friendship Manor Nursing & Rehab Center been fined?
Yes. CMS lists 4 fines totaling $297,367 in the last three years.
Does Friendship Manor Nursing & Rehab Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Friendship Manor Nursing & Rehab Center?
CMS lists 9 owners and managers, and links the home to Generations Healthcare. Legal business name: GHC OF NATIONAL CITY I, LLC.

Sources

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