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Reo Vista Healthcare Center

6061 Banbury St., San Diego, CA 92139 · San Diego County · (619) 475-2211

162 certified beds, about 151 residents a day · For profit - Corporation · Medicare and Medicaid since 1972

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 056330 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 17, 2025, inspectors cited 10 health deficiencies (the California average is 15.6, the national average 9.2).

Of 50 health citations since March 2019, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $20,501 in the last three years; the largest was $11,391, and the latest is dated March 18, 2026.

Nurses and nurse aides worked 3.96 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.

42.6% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 50 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
43D
5E
0F
Potential for minimal harm
0A
0B
0C
April 23, 2026Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 18, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure staff provided necessary supervision (1:1 supervision to monitor continuously and not left unattended) according to the care plan to prevent falls for one of six sampled residents (Resident 1) who had a known history of falls, impaired safety awareness, and an identified need for ongoing staff presence to prevent unsafe self-transfers and falls. As a result, Resident 1 fell in her room, sustained bruises to the forehead, facial swelling, and bruising on arms associated with pain. Resident 1 was subsequently transferred to the hospital for medical evaluation and treatment.
March 18, 2026Complaint inspection · 2 citations
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure licensed nurse (LN) 1 administered medications according to acceptable clinical standards of practice for two of three residents (Resident 1 and 2) when: LN 1 documented another LN's medication administration for Resident 1's Cefepime (antibiotic, medication to treat infection). LN 1 administered Resident 2's Vancomycin (antibiotic) at the wrong time (four hours after the prescribed time). This deficient practice had the potential to cause medication errors and ineffective treatment.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 15, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure intravenous (IV, a method of administering medications through the veins) antibiotics (medications to treat infection) were administered according to physician's orders for two of three residents (Resident 1 and 2) when:Licensed nurse (LN) 1 documented another LN's medication administration for Resident 1's Cefepime (antibiotic, medication to treat infection).2. LN 1 administered Resident 2's Vancomycin (antibiotic) four hours later than the prescribed time. This deficient practice had the potential for the residents' antibiotic therapy to have reduced efficacy and increased risk for antibiotic resistance.
February 13, 2026Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteThe facility failed to report alleged abuse of two of eleven sampled residents (Resident 11 & 2) to the State Survey Agency when it did not report when:Resident 1 allegedly kicked Resident 11 in the lower torso. Resident 4 allegedly threw a cup of water on Resident 2 while resting in bed. In addition, the facility failed to send a 5-day follow-up investigation report for both alleged abuse incidents to the State Survey Agency. This failure had the potential for alleged abuse to continue indefinitely and put alleged victims at risk of further physical and psychological harm related to the alleged abuse. Cross Reference: F610Findings:1. Record review of admission Record for Resident 1 indicated he was admitted on [DATE] for diagnoses which included: [...]
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on observations, interviews, and record review the facility failed to thoroughly investigate alleged abuse of two of eleven sampled residents (Resident 11 & 2) when it did not adequately investigate the following incidents:1. Resident 1 allegedly kicked Resident 11 in the lower torso.2. Resident 4 allegedly threw a cup of water on Resident 2. This failure had the potential for alleged abuse to continue indefinitely and put alleged victims at risk of further abuse, bodily, and mental harm related to the alleged abuse. Cross Reference: F609Findings:1. Record review of admission Record for Resident 1 indicated he was admitted on [DATE] for diagnoses which included: [...]
December 9, 2025Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to provide services according to standards of clinical practice when it did not report and document a change of condition in a timely manner for one of eight sampled residents. This failure had the potential to delay interventions and treatments which could have affected Resident 1's health outcomes.
May 6, 2025Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident who required assistance with incontinent (loss of bowel and bladder control ) care, was provided care in a timely manner for one of four sampled residents (Resident 4) reviewed for ADL (activities of daily living- bathing or showering, dressing, getting in and out of bed or a chair, walking, toileting and eating) care. This failure resulted in not meeting Resident 4 ' s need for comfort and had the potential for further complications such as skin breakdown and infection.
April 30, 2025Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to obtain a physician ' s order for a blood sugar fingerstick (a method of measuring blood sugar levels in the blood) in accordance with the facility's policy and procedure and care plan for one of four sampled residents (Resident 4) reviewed. This failure had the potential to affect the delivery of care provided to Resident 4.
April 17, 2025Standard inspection · 10 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on record review and interview, the facility did not maintain a complete Physician Orders for Life Sustaining Treatment (POLST- a medical form used to communicate a resident's wishes during a life-threatening emergency) for eight of 32 residents reviewed for complete and accurate medical records. (Residents 2,15, 45, 57, 58, 59, 245, 111) This failure did not provide an accurate representation of the care provided and had the potential to cause confusion amongst care providers.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation , interview and record review, the facility failed to ensure one of ten residents (19) observed during lunch in the dining room had a meal tray at the same time as the other residents. This failure had the potential to not provide and preserve Resident 19's dignity and respect. Findings. A review of Resident 19's undated admission Record indicated that Resident 19 was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes Mellitus (abnormal blood sugar) with Diabetic Neuropathy (a type of nerve damage that occurs with diabetes). During a dining room lunch observation on 4/14/25 at 11:42 A.M., residents were seated in their assigned areas in the dining room. There were three tables assigned for restorative feeding program (aims to help individuals regain or maintain their ability to eat independently). [...]
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately code the Minimum Data Set (MDS- a nursing assessment tool) for one of seven sampled residents (Resident 134) reviewed for MDS accuracy. This deficient practice resulted in providing inaccurate information to the Federal database (information maintained by the federal government).
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure services to meet professional standards for two of 32 sampled residents when: 1. Resident 123's midline catheter (tube inserted in the upper arm with the tip located just below the armpit to allow access to the bloodstream for medications, fluids, blood draws, and other treatments) dressing was not changed and monitored. 2. The facility failed to provide a nutritional supplement in accordance with the resident's physician's orders. (Resident 2) This failure had the potential for complications related to intravenous (IV - method of delivering fluids, medications, or nutrients directly into the bloodstream through a vein) therapy and the potential for not meeting Resident 2's nutritional needs.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to monitor and reassess a change in condition (significant worsening of a resident's physical or mental health) for one sampled resident (303). This failure had the potential for complications related to Resident 303's health.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on interview and record review, the facility failed to prevent a stage four (bedsore extended to muscle, tendon or bone) pressure injury from developing after admission for one of three residents (Resident 15) reviewed for pressure injuries. This failure had the potential to affect Resident 15's quality of life.
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain acceptable parameters of nutritional status by not providing a nutritional supplement for one of four residents (Resident 2) reviewed for nutrition and with a significant weight loss. This failure had the potential to result in Resident 2's unplanned weight loss which could lead to further decline in weight and overall health condition.
  8. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication was given as ordered by a physician for one of three residents (Resident 107) observed for medication administration. This failure had the potential for Resident 107's medical needs to be unmet.
  9. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure one of 8 residents (41) reviewed for psychotropics (drugs that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) had the proper indication for the use of an anti-anxiety medication (a drug used to treat symptoms of anxiety, such as feelings of fear, dread, uneasiness and muscle tightness that may occur as a reaction to stress). This failure resulted in Resident 41's continued use of an antipsychotic medication without proper indication and possible exposure to the medication's side effects.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure current infection control practices were followed when a facility employee touched the spout of beverage cartons upon opening the cartons during mealtime. This failure had the potential for cross contamination (spread of germs and bacteria) and infection.
October 2, 2024Complaint inspection · 2 citations
  1. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to notify the attending physician and resident representative on four of five residents (Resident 2, 3, 5 and 7) reviewed for changes in condition when: 1. Resident 2 ' s representative was not notified of a wound deterioration. 2. Resident 3 ' s attending physician was not notified of a significant weight loss. 3. Resident 5 ' s attending physician was not notified of a significant weight loss. 4. Resident 7 ' s representative was not notified of a wound deterioration. These failures had the potential for a delay in care in treatment. In addition, the residents ' representatives were not aware of the change in condition. 1. [...]
  2. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure one of three residents (Resident 2) reviewed for pressure ulcers (bedsore) received the necessary care and services to prevent worsening of the resident ' s pressure ulcer. This failure had the potential for infection and affect the resident ' s overall well-being. Resident 2 was admitted to the facility on [DATE] with diagnoses including dementia (an impairment of brain function, such as memory loss and judgment) and muscle weakness according to the facility ' s admission Record. During a review of Resident 2 ' s Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 7/9/24, section GG0170 A through E indicated Resident 2 was dependent on staff with rolling in bed, sit to lying, lying to sitting on side of bed, sit to stand and transfers. [...]
May 16, 2024Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 24, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement transmission-based infection control measures when personal protective equipment (PPE, protective garments worn to prevent exposure to infection hazards) was not readily available for staff when entering the room of a resident (2) on transmission-based precautions (TBP, control measures put in place to prevent the spread of disease). This failure increased the risk of MRSA transmission to all susceptible residents, staff, and visitors at the facility.
May 1, 2024Complaint inspection · 1 citation
  1. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 13, 2024
    Inspectors wroteBased on interview and record review, the facility failed to notify the responsible party (RP) before changing a resident's room for one of two sampled residents (1). This failure created the risk of Resident 1's RP being unaware of Resident 1's location while attempting to visit.
February 22, 2024Complaint inspection · 1 citation
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 8, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to accurately code activities of daily living (ADL-basic daily tasks such as bathing, dressing, getting in and out of bed, walking, eating and toileting) in the MDS assessment (a clinical assessment tool) for one of one resident reviewed for MDS. (Resident 3) This deficient practice had the potential to not meet resident ' s needs for safety and well-being, as well as miscommunication among caregivers regarding Resident 3 ' s ADL plan of care.
January 18, 2024Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure comprehensive resident-centered care plans were developed and revised for two residents with stage four pressure ulcers (bedsores extended to muscle, tendon or bone). (Resident 1 and 4) These failures had the potential for these residents ' pressure ulcers to worsen and become infected.
October 27, 2023Complaint inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to update their care plan for 1 of 1 resident (Resident 1) with history of falls. This failure had the potential for Resident 1 ' s current fall prevention interventions to not be communicated to all health care providers. Findings. Resident 1 was admitted from the acute hospital on [DATE] with diagnoses that included unspecified dementia (A group of thinking and social symptoms that interferes with daily functioning) and history of falls. During an interview on 10/25/23 at 10:20 A.M., with restorative nursing aide (RNA) 1, RNA 1 stated she saw Resident 1 on the floor in the dining room. RNA 1 stated Resident 1 tends to stand up and down in his wheelchair. An observation was conducted in the dining room on 10/25/23 at 10:30 A.M. Twelve residents were attending activities with two activity staff present. [...]
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a room change was documented in the medical record for 1 of 1 resident (Resident 1) reviewed for complete and accurate medical record. This failure had the potential to cause confusion amongst the healthcare team. Findings. Resident 1 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia (a general term for loss of memory, language , problem solving and other thinking abilities that interfere with daily life) and history of falls , according to the Resident ' s 1 face sheet. During an interview on 10/25/23 at 10: 36 A.M., with licensed nurse (LN ) LN1, LN 1 stated the nurses had been placing Resident 1 in front of the nurse ' s station for close supervision due to Resident 1 ' s episode of trying to get out of the wheelchair unassisted. [...]
October 26, 2023Complaint inspection · 6 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of three residents (Resident 1), who was frail and had cognitive impairment, was free from an avoidable fall with injury when: 1. Certified nursing assistant (CNA) 2 placed Resident 1 in a wheelchair, who was agitated and was left alone unattended, in the hallway around 2 A.M. 2. Resident 1's written care plan was not followed related to locomotion (how the resident moves between locations including self-sufficiency in a wheelchair) that was required to be provided by at least one staff. As a result, Resident 1 fell out of the wheelchair and hit her head on the floor. Resident 1 sustained a laceration (open wound) to her left forehead that required evaluation at the hospital and sutures (stitches holding the edges of a wound together) to close the laceration.
  2. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on interview and record review, the facility's Quality Assurance and Performance Improvement (QAPI- a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes)/ Quality Assurance (QA) Committee failed to identify areas of improvement related to resident falls. This failure put residents' safety at risk and increased the potential more falls would occur. Cross reference F689.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to accurately code the Minimum Data Set (MDS is a nursing assessment tool) for one of three sampled residents (Resident 4) reviewed for MDS coding. This deficient practice will result in providing inaccurate information to the Federal database.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement care plans for one of three sampled residents (Resident 1) when: 1. Resident 1 did not have a written care plan developed for their indwelling urinary catheter (tube inserted into the body to drain urine). 2. Resident 1's written care plan for activities of daily living (ADL, self-care activities like locomotion and getting dressed) was not implemented. This failure had the potential to result in Resident 1's urinary catheter care to not be provided by staff which could lead to urinary tract infection. In addition, not providing the required level of assistance to Resident 1 during ADL had the potential for accidents to occur.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to revise one of three residents' (Resident 1) written care plan with clear, resident-specific interventions after the resident sustained a fall with injury on 8/17/23. In addition, a post fall rehab screening that had been recommended by the interdisciplinary team (IDT, a multi-disciplinary group) was not followed after Resident 1 fell. As a result, there was a potential for Resident 1 to experience more falls.
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to provide care and services necessary to ensure that one of three sampled residents (Resident 1) with an indwelling urinary catheter (tube inserted into the body to drain urine) had a clinical condition that demonstrated the need for the catheter. These failures had the potential to result in the unnecessary use of an indwelling urinary catheter or urinary tract infection(s).
October 19, 2023Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure safe transport for one of 3 sampled residents (1). As a result, Resident 1 was dropped during transport and had to be evaluated at a hospital for injuries.
July 22, 2021Standard inspection · 11 citations
  1. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on interview and record review, the facility failed to consistently offer evening snacks to seven of 13 residents (Residents 34, 44, 61, 69, 79, 97, and 111), reviewed for Between Meal Snacks. This failure had the potential for residents to go to bed hungry.
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on interview and record review, the facility failed to obtain informed consent prior to administering psychotropic medications (a medication which affects the mind) for two of three sampled residents reviewed for informed consents (54, 72). As a result, the residents may not have been fully informed of the risks and benefits of the psychotropic medications.
  3. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on interview and record review, the facility failed to conduct a quarterly (every 92 days) MDS, assessment for one of two (26), reviewed for Resident Assessment, as required by Federal regulation 42 CFR 483.20 (d). This failure had the potential for Resident 26's ongoing clinical status to go unrecognized and unmonitored.
  4. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of four residents (69), reviewed for shower ADL care. As a result, there a was potential for Resident 69 to feel unclean and to have unidentified skin issues.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that one of one sampled resident (211), received quality of care when the surgical sutures were not removed. This failure had the potential for Resident 211 to develop an infection post operatively due to not receiving continuity of care.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a pressure relieving mattress (LAL-low air loss) was programmed based on the resident's weight for one of six residents reviewed for pressure ulcer (18). This failure had the potential for Resident 18's Stage 3 pressure ulcer (Full thickness tissue loss) on the sacral (in the lower back) region to worsen and develop complications.
  7. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on interview and record review, the facility failed to act upon the pharmacist's recommendation for the use of as needed psychotropic medication (a medication which affects the mind) for two of four sampled residents (44, 81) for unnecessary medication. This failure had the potential for missed opportunities to identify the use of unnecessary psychotropic medication for Resident 44 and 81.
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on interview and record review, the facility failed to ensure the use of PRN psychotropic medication (a medication which affects the mind) was limited to 14 days for one of four sampled residents (44) reviewed for unnecessary medications. As a result, there was a potential risk for Resident 44 to have received an unnecessary medication.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medications were secured in a shared bathroom when a medications were found in the a bag labeled for Resident's 69. This failure had a potential for other residents, visitors and unauthorized staff to have access to Resident 69's medications.
  10. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain one of two freezers (stand alone) reviewed for kitchen sanitation. This failure had the potential for cross-contamination which could result in food-borne illness.
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately document a shower provided for one of 24 sampled residents (69), reviewed for documentation. As a result, Resident 69's medical record contained inaccurate documentation.
March 8, 2019Standard inspection · 6 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of one sampled resident (68) was treated with respect and dignity during meals, when a staff member stood above them while the resident was fed. This failure violated the resident's rights to be treated with respect and dignity.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 2 of 2 sampled residents (34, 27), were care planned for comfort and proper body alignment in bed. This had the potential to result in discomfort and a decline in range of motion.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure interventions were implemented to prevent the development of a pressure ulcer (injury to skin from prolonged pressure) for one of eight (284) sampled residents. This had the potential to contribute to Resident 284's development of pressure ulcers.
  4. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on interview and record review the facility failed to ensure resident needs were addressed promptly when their call lights were answered for two residents interviewed on initial tour of the facility, and five of 12 residents from the confidential group interview. This failure had the potential to affect the physical and psychosocial well-being of these residents.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow manufacturer's guidelines for keeping soup bowls hot when serving. As a result of this deficient practice, there was a potential for the soup bowls to not maintain there insulation properities which could affect the temperature of food placed inside the bowls.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2019
    Inspectors wroteBased on observation, interview, and record review, the facility failed to correctly label the resident's medical progress records for four of four sampled residents of Physician 1 (43, 68, 22, 24). This failure had the potential for the resident's medical information to be misplaced and not accessible to the healthcare providers when needed.

Fire safety inspections

19 fire safety citations on file: 8 on April 17, 2025, 4 on July 22, 2021, 7 on March 8, 2019.

Every fire safety citation19 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 17, 2025 · Corrected (the home has a date of correction)
  2. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · April 17, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 17, 2025 · Corrected (the home has a date of correction)
  4. E
    Conduct testing and exercise requirements.
    E 39 · April 17, 2025 · Corrected (the home has a date of correction)
  5. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · April 17, 2025 · Corrected (the home has a date of correction)
  6. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 17, 2025 · Corrected (the home has a date of correction)
  7. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · April 17, 2025 · Corrected (the home has a date of correction)
  8. C
    Have properly located and lighted "Exit" signs.
    K 293 · April 17, 2025 · Corrected (the home has a date of correction)
  9. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 22, 2021 · Corrected (the home has a date of correction)
  10. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 22, 2021 · Corrected (the home has a date of correction)
  11. D
    Have exits that are accessible at all times.
    K 271 · July 22, 2021 · Corrected (the home has a date of correction)
  12. D
    Provide properly protected cooking facilities.
    K 324 · July 22, 2021 · Corrected (the home has a date of correction)
  13. F
    Ensure proper usage of power strips and extension cords.
    K 920 · March 8, 2019 · Corrected (the home has a date of correction)
  14. E
    Have proper medical gas storage and administration areas.
    K 923 · March 8, 2019 · Corrected (the home has a date of correction)
  15. D
    Address subsistence needs for staff and patients.
    E 15 · March 8, 2019 · Corrected (the home has a date of correction)
  16. D
    Provide primary/alternate means for communication.
    E 32 · March 8, 2019 · Corrected (the home has a date of correction)
  17. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 8, 2019 · Corrected (the home has a date of correction)
  18. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 8, 2019 · Corrected (the home has a date of correction)
  19. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 8, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 18, 2026Fine $9,110
October 19, 2023Fine $11,391
October 19, 2023Payment Denial 13 days from November 17, 2023

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)3.964.523.86
Registered nurses0.460.670.69
All nursing staff on weekends3.614.093.42
Nurse aides2.36
Licensed practical nurses1.14
Nursing staff turnover (share who left in a year)42.6%36.7%45.8%
Registered nurse turnover58.8%38.1%42.9%
Administrators who left0

CMS expects 4.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.10 on weekdays and 3.61 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.49 in April to June 2025 to 3.96 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.960.464.103.61 0.0%0 of 90151
Oct to Dec 20254.150.494.313.76 0.0%0 of 92150
Jul to Sep 20254.460.464.663.96 3.0%0 of 92143
Apr to Jun 20254.490.434.723.91 4.0%0 of 91147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Reo Vista Healthcare Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.410.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.61.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.91.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.59.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.712.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.022.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.311.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.62.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Reo Vista Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (63.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

63.5% this home

Better than the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 200 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 217 eligible stays.

Infections that led to a hospital stay

8.4% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 129 eligible stays.

Self-care and mobility at discharge

74.0% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 262 residents counted.

Falls with major injury

0.5% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 404 residents counted.

New or worsened pressure ulcers

1.9% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 404 residents counted.

Medication list given at discharge

95.0% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 141 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LILAC HOLDINGS, LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Hudson River Opco LLC5% or greater direct ownership interestOrganization100%11/05/2021
Bay Bridge Capital Partners, LLC5% or greater indirect ownership interestOrganization100%11/05/2021
Ordonez, NeldaContracted managing employeeIndividual11/01/2022
Burrup, PatrickW-2 managing employeeIndividual10/06/2022
Apt, FrederickCorporate officerIndividual01/01/2024
Jergensen, JoshuaCorporate officerIndividual01/01/2024
Mitchell, JohnCorporate officerIndividual01/01/2024
Burrup, PatrickOperational/managerial controlIndividual10/06/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 17 problems in this area, most recently on March 18, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on April 23, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on March 18, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on April 17, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.61 hours per resident per day, below the California average of 4.09.

Other nursing homes nearby

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Assisted living in California

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Reo Vista Healthcare Center's Medicare star rating?
CMS rates Reo Vista Healthcare Center 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Reo Vista Healthcare Center get at its last inspection?
10 health deficiencies at the standard inspection on April 17, 2025. The California average is 15.6.
Has Reo Vista Healthcare Center been fined?
Yes. CMS lists 2 fines totaling $20,501 in the last three years.
Does Reo Vista Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Reo Vista Healthcare Center?
CMS lists 8 owners and managers, and links the home to PACS Group. Legal business name: LILAC HOLDINGS, LLC.

Sources

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