Home / Connecticut / New Britain
Grandview Rehabilitation and Healthcare Center
55 Grand Street, New Britain, CT 06052 · Capitol County · (860) 223-3617
160 certified beds, about 115 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1967
Special Focus Facility: CMS's list of homes with a history of serious problems CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075182 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 24, 2025, inspectors cited 19 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 71 health citations since September 2023, 6 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 5 fines totaling $466,706 in the last three years; the largest was $148,915, and the latest is dated March 3, 2026.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.48 of those hours.
64.1% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
209/23
111/23
112/23
501/24
104/24
107/24
1009/24
310/24
312/24
902/25
106/25
2007/25
109/25
210/25
1003/26
105/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 71 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
5G
0H
0I
Potential for more than minimal harm
54D
10E
1F
Potential for minimal harm
0A
0B
0C
May 6, 2026Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for smoking, the facility failed to ensure the resident was treated with respect and dignity and the resident's rights were honored, and failed to ensure the resident was not prevented from leaving the facility for a Leave of Absence (LOA) and LOA time was not limited.
March 3, 2026Complaint inspection · 10 citations
- J Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled resident reviewed for medication administration the facility failed to ensure Resident #1, who was prescribed a controlled substance (Methadone) for substance use disorder (SUD) was administered Methadone per physician's order when the licensed nurse removed two (2) residents Methadone from the lock box at the same time, stored the Methadone on the top of the medication cart and then administered Resident #1 another resident's Methadone which was a 1100 percent (%) higher dose than prescribed subsequently leading to a significant medication error which required hospitalization.
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on review of clinical records, facility documentation and interviews for five (5) of twelve (12) residents (Resident #2, #8, #9, #10 and #11) reviewed for physician's orders, the facility failed to ensure provider orders were reviewed and signed by the physician following resident admissions to the facility and monthly.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for two (2) of five (5) residents (Resident #1 and Resident #2) reviewed for medication administration, the facility failed to ensure self-administration of medication evaluations were completed by licensed nursing staff prior to the residents self-administering the first dose of a controlled substance according to facility policy.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #6) reviewed for a change in condition, the facility failed to notify the provider timely of the resident's change in behavior and cognition resulting in a delay of treatment.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) reviewed for high-risk medications, the facility failed to ensure a baseline Resident Care Plan (RCP) was developed for a resident receiving a high-risk controlled substance.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for two (2) of three (3) sampled residents (Resident #6 and #7) reviewed for wandering behaviors, the facility failed to ensure a Wander Risk Evaluation was completed according to facility policy.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #2) reviewed for medication administration, the facility failed to ensure a physician's order was in place prior to the resident receiving a high-risk controlled medication.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, observation, and interviews, for one (1) of three (3) residents (Resident #6) reviewed for accidents, the facility failed to provide adequate supervision for a resident who was identified as a fall risk, had a provider documented cognitive decline with ongoing exit-seeking behaviors, and had a provider order directing every fifteen (15) minute safety checks. The facility failed to ensure effective monitoring and environmental safeguards, which resulted in the resident accessing a secured stairwell door without staff awareness, descending approximately 4.5 flights of stairs, and exiting the building to a main roadway and walking approximately 0.5 miles away from the facility without staff knowledge.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #6) reviewed for wandering behaviors, the facility failed to provide social service support to the resident and failed to obtain a repeated Brief Interview for Mental Status (BIMS) evaluation following a documented change in cognition.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #6) reviewed for accidents, the facility failed to ensure a complete and accurate clinical record when a physician's order directed Resident #6 was to be on every fifteen (15) minute checks and the checks were not completed but were later documented as completed.
October 22, 2025Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of clinical records, facility documents and policies, and interviews, for one of three residents (Resident #5) reviewed for abuse, the facility failed to ensure a resident was free from mistreatment.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on review of facility documentation and interviews for 2 of 4 personnel files reviewed, the facility failed to ensure staff working at the facility were properly screened prior to working.
September 10, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, review of facility policy, and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for a potential allegation of staff-to-resident abuse, Resident #1 was not provided the right to be free from abuse when the resident was yelled at, called inappropriate names, and was attempted to be physically hit by a staff member.
July 24, 2025Standard inspection, Complaint inspection · 20 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews, review of clinical records, review of documentation, and facility policy for 1 of 8 sampled residents (Resident #58) reviewed for abuse, the facility failed to protect the residents' right to be free from verbal abuse.
- G Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteBased on observation, review of the clinical record, facility policy, and interviews for 1 of 8 sampled residents (Resident #3) reviewed for abuse, the facility failed to ensure a resident was not involuntarily secluded and had access to all facility locations.
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on review of the facility's Personal Funds Account, facility documentation, facility policy, and interviews for 3 of 6 sampled resident (Residents #7, #104, and #114) reviewed for personal funds, the facility failed to honor same day requests for withdrawals of personal funds and failed to provide access to resident funds outside of the facility's posted banking hours.
- E Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on review of facility documentation, facility policy, and interviews for 10/122 of sampled residents (Resident #2, #19, #39, #98, #99, #106, #107, #500, #501, #502) reviewed for personal funds, the facility failed notify residents when their accounts were within $200.00 of the Social Security Income (SSI) resource limit and failed to covey personal funds within 30-days of a resident's discharge from the facility.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 3 of 8 sampled residents (Resident #15, Resident #55, and Resident #58) reviewed for abuse, the facility failed to report or report timely, allegations of abuse.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 8 sampled residents (Resident #4, Resident #43, Resident #55, Resident #58, and Resident #59) reviewed for abuse, the facility failed to ensure complete, thorough, and timely investigations were conducted.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observations, review of clinical records, facility documentation, facility policy and interviews for 3 of 4 sampled residents (Resident #2, Resident #24, and Resident #45) reviewed for activities, the facility failed to ensure individualized activities were provided to bedbound residents, dependent residents, and failed to ensure activity calendars were revised to reflect actual activities provided.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 6 sampled residents (Resident #6) reviewed for accidents, the facility failed to update the Resident Care Plan with new interventions following falls and failed to complete neurological checks following a fall, for 1 of 4 sampled residents (Resident #27) reviewed for accidents, the facility failed to ensure a safe and effective system was in place during non-medical Leave of Absences (LOA), to account for residents in the event of an emergency, for 1 of 8 sampled residents (Resident #59) reviewed for abuse, the facility failed to follow a physician's order for an assist of 1 staff to keep a resident free from accidents/incidents and for 6 of 31 sampled residents (Resident #1, #31, #33, #85, #91, and #122) reviewed for the environment, the facility failed to maintain an [...]
- E Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on observation, clinical record review, facility documentation, facility policy, and interviews, the facility failed to administer its resources effectively and ensure timely and effective administrative oversight of staff and resident care to maintain the highest practicable physical, mental, and psychosocial well-being of residents.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, review of clinical records, interviews, and review of facility documentation and policy for 5 of 15 residents (Residents #8, 57, 68, 108, & 114) reviewed for physical environment, the facility failed to ensure an effective pest control program was maintained to prevent rodents.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for 1 of 10 sampled residents (Resident #19) reviewed for Activities of Daily Living (ADLs), the facility failed to identify and implement communication devices for effective communication.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, facility policy and interviews for 2 of 3 sampled residents (Resident #48 and Resident #55) reviewed for advanced directives and for the only sampled resident (Resident #120) reviewed for death, the facility failed to ensure a choice for an advance directive was completed.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased upon review of the clinical record, staff interviews, and facility policy for 1 of 5 sampled resident (Resident #84) reviewed for unnecessary medications, the facility failed to notify the physician of an elevated blood sugar.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on review of the clinical record, documents, facility policy, and interviews for 1 of 8 residents (Resident #4) reviewed for abuse, the facility failed to ensure a resident was free from misappropriation of his/her bank card and use of the bank card.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interviews, review of the clinical record, and facility policies for 1 of 5 sampled residents (Resident #1) reviewed for nutrition, the facility failed to provide treatment in accordance with standards of care for a resident with heart failure.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, review of the clinical record, facility policy, and staff interviews for 1 of 10 residents (Resident #99) reviewed for Activities of Daily Living (ADLs), the facility failed to ensure fingernail care was provided to a dependent resident.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 sampled residents (Resident #2) reviewed for medication administration, the facility failed to follow the physician's orders to obtain a blood sugar level and failed to administer insulin at the correct time and for 1 of 4 sampled residents (Resident #27) reviewed for pressure ulcers, the facility failed to follow a physician's order for wound care.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for 1 of 10 sampled residents (Resident #19) reviewed for Activities of Daily Living (ADLS), the facility failed to appropriately assess a contracture, failed to initiate splint use to prevent potential worsening of a contracture, failed to correctly code the Minimum Data Set (MDS) related to a contracture, and failed to include the contracture in the Resident Care Plan.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews for 1 of 5 sampled residents (Resident #9) reviewed for unnecessary medications, the facility failed to ensure a pharmacy recommendation for lab work was completed and failed to include interventions in the Resident Care Plan for the occurrence of behavioral issues, other than to use medications.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews, review of the clinical record, review of documentation, and facility policy for 1 of 8 sampled residents (Resident #58) reviewed for abuse, the facility failed to revise the Resident Care Plan (RCP) to include allegations of abuse.
June 17, 2025Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policies and interviews for one (1) of six (6) sampled residents (Resident #1) who were reviewed for an allegation of misappropriation of money, the facility failed to ensure Resident #1's debit card was not removed from the facility by a facility staff member and used without authorization from the resident.
February 11, 2025Standard inspection, Complaint inspection · 9 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical records and staff interviews for 1 of 4 residents (Resident # 68) reviewed for abuse, the facility failed to ensure staff interacted with residents in a dignified manner.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on clinical record review, policy review and interviews for 1 of 2 residents reviewed for choices (Resident #27), the facility failed to honor the resident's choices regarding personal food.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility policy and interviews for 1 of 4 residents for (Resident # 86) reviewed for abuse, the facility failed to ensure the resident was free from physical abuse by (Resident#29).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 4 residents for (Resident # 86) reviewed for abuse, the facility failed to implement interventions to prevent further physical abuse from Resident # 29.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of clinical records, observations, facility policy and staff interviews for 2 of 4 residents for ( Residents (#17 and # 42) reviewed for pressure ulcers , the facility failed to ensure staff revised the resident's care plan to reflect the resident's need to offload heels from pressure and current pressure ulcer status.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, facility policy, and staff interview for 1 of 4 residents reviewed for accidents (Residents #32), the facility failed to ensure safe smoking receptables were readily accessible for residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of the clinical record, observations, facility policy and interviews for the only sampled resident (Resident #6) reviewed for Respiratory Care, the facility failed to follow physicians order related to oxygen liter flow rate.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on review of the clinical record, review of facility policy and staff interviews for 1 of 5 residents ( Resident #17) reviewed for Medication Regimen Review, the facility failed to ensure target behaviors were being monitored while a resident was receiving psychoactive medications including an antipsychotic medication.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on clinical record review, observations, review of facility documentation, review of facility policy and staff interviews for 1 of 3 residents (Resident #118) reviewed for Environment, the facility failed to ensure a functioning call bell system was in place at the time of admission.
December 11, 2024Complaint inspection · 3 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure a privacy curtain was not removed.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for two of three residents (Resident #1, #2, and #3) reviewed for accidents, the facility failed to ensure residents on one-to-one observation did not use a vape pen inside the facility and did not have possession of items not permitted in the facility, including knives and a machete.
- D Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for facility Administration review, the facility failed to ensure the facility administered its resources effectively and to ensure effective administrative oversight of staff and resident care timely to maintain the highest practicable physical, mental and psychosocial well-being of residents.
October 9, 2024Complaint inspection · 3 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 (one) of 3 (three) residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from abuse from a staff member.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for three (3) of three (3) residents (Resident #1, 3 and 5) reviewed for abuse, the facility failed to ensure the residents were provided social services support timely after abuse within the facility.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for three (3) of three (3) residents (Resident #1, 3 and 5) reviewed for abuse, the facility failed to ensure the medical records were complete and accurate to include nursing documentation after incidences of abuse within the facility.
September 17, 2024Standard inspection, Complaint inspection · 10 citations
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy and interviews for one of three sampled residents (Resident #6) investigated for allegations of misappropriation of property, the facility failed to ensure that the resident's medication was not misappropriated.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased clinical record review, review of facility documentation, review of facility policy and interviews for one of three sampled residents (Resident #6) reviewed for misappropriation of property the facility failed to ensure a thorough investigation was conducted for an alleged report of missing narcotic medication.
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews for one of three sampled residents (Resident #101) reviewed for facility acquired pressure ulcers, the facility failed to ensure interventions and treatments to prevent the development of a pressure wound were put in place and failed to ensure the wound was assessed appropriately and in a timely manner to prevent the worsening of a pressure ulcer/injury.
- F Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of facility documentation, review of facility policy and interviews, the facility failed to ensure that controlled medications were safe guarded and periodically reconciled to ensure against diversion of medication.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, interviews, and facility policy for eight of eight sampled residents observed for medication administration, the facility failed to ensure medications were administered on time and according to physician's orders.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews for one of three sampled residents (Resident #101) reviewed for facility acquired pressure ulcers, the facility failed to ensure the physician was notified after the development of a pressure ulcer.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, clinical record review, review of facility policy and interviews, for one of seven sampled residents (Resident #94) reviewed for accidents, the facility failed to ensure the care plan was comprehensive to reflect the resident's status of not having a call bell or other hanging items in his/her room.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record reviews, review of facility policy, and interviews for one of five sampled residents (Resident #2) reviewed for unnecessary medications, the facility failed to ensure the medication was administered in accordance with the physician's order and for one of three sampled residents (Resident #48) reviewed for possible misappropriation of medication, the facility failed to ensure a medication used to treat anxiety was administered as ordered.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for two of three residents (Resident #68 and #22) reviewed for accidents, the facility failed to ensure residents on 1:1 observation did not have possession of smoking paraphernalia.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of clinical records, review of facility policy, review of facility documentation, and interviews during a review of the Infection Control Program, the facility failed to have the appropriate signage posted for a resident on transmission-based precaution (TBP) and the facility failed to utilize personal protective equipment (PPE) when entering a transmission-based precaution resident's room. Resident #58's diagnoses included type 2 diabetes mellitus, anxiety and polyneuropathy. The annual MDS assessment dated [DATE] identified Resident #58 was cognitively intact, required limited assistance with toileting hygiene, personal hygiene, and dressing. The assessment further identified that the resident was ambulatory, utilized a walker and wheelchair. The physician's order dated 9/6/2024 directed contact precautions secondary to stool for Clostridium difficile (C. [...]
July 23, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to conduct a thorough investigation and notify the State Agency for a resident identified with smoking paraphernalia on multiple occasions.
April 12, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #95), reviewed for abuse, the facility failed to ensure a resident was free from abuse.
January 12, 2024Complaint inspection · 5 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on a review of clinical records, facility documentation, facility policy, and interviews for three (3) of six (6) residents reviewed for abuse, the facility failed to protect two resident (#3 and #4) from one resident (#2) who exhibited aggressive behaviors resulting in injury and failed to ensure that a resident (#5) was free from physical abuse from a staff member.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for abuse, (Resident #5), the facility failed to ensure abuse was reported timely.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for behaviors, (Resident #2), the facility failed to clearly transcribe physician's orders resulting in the lack of administration of an as needed medication for behaviors.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents reviewed for behaviors, (Resident #2), the facility failed to provide as needed medications in accordance with physicians orders to address behaviors.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for behaviors, the facility failed to document every fifteen (15) minute checks in accordance with the plan of care and physician's orders.
December 6, 2023Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was provided supervision and the correct diet in accordance with physician orders.
November 9, 2023Complaint inspection · 1 citation
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on interviews, review of facility documentation and review of video/pictures provided to the surveyor for a resident's room on one of five units (Resident #371), the facility failed to ensure that the facility was free from pests and housekeeping practices were effective.
September 19, 2023Complaint inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) Residents (Resident #1), reviewed for medication administration, the facility failed to ensure a physician's order was in place to hold Resident #1's medications.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) Residents (Resident #1) reviewed for medication administration, the facility failed to ensure the safe storage of a prescribed medication.
Fire safety inspections
23 fire safety citations on file: 3 on July 24, 2025, 10 on February 11, 2025, 10 on September 17, 2024.
Every fire safety citation23 citations
- D Install an approved automatic sprinkler system.
- D Provide a written emergency evacuation plan.
- D Have proper medical gas storage and administration areas.
- E Provide properly protected cooking facilities.
- D Establish staff and initial training requirements.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Install corridor and hallway doors that block smoke.
- D Install properly constructed and protected linen or trash chutes.
- D Provide a written emergency evacuation plan.
- D Have simulated fire drills held at unexpected times.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Meet requirements for the use of electrical equipment.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Meet other general requirements.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have exits that are accessible at all times.
- F Have properly located and lighted "Exit" signs.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Install an approved automatic sprinkler system.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 3, 2026 | Fine | $35,724 |
| July 24, 2025 | Fine | $136,100 |
| September 17, 2024 | Fine | $14,283 |
| September 17, 2024 | Fine | $131,684 |
| September 17, 2024 | Payment Denial | 30 days from December 3, 2024 |
| November 9, 2023 | Fine | $148,915 |
| November 9, 2023 | Payment Denial | 31 days from January 17, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.73 | 3.86 |
| Registered nurses | 0.48 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.60 | 3.37 | 3.42 |
| Nurse aides | 2.48 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 64.1% | 37.4% | 45.8% |
| Registered nurse turnover | 83.3% | 38.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.38 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.16 on weekdays and 3.60 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.39 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 0.48 | 4.16 | 3.60 | 0.7% | 0 of 90 | 115 |
| Oct to Dec 2025 | 4.40 | 0.49 | 4.53 | 4.05 | 10.4% | 0 of 92 | 107 |
| Jul to Sep 2025 | 4.30 | 0.39 | 4.45 | 3.92 | 13.7% | 0 of 92 | 110 |
| Apr to Jun 2025 | 4.39 | 0.40 | 4.62 | 3.82 | 11.3% | 0 of 91 | 117 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Connecticut
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Connecticut, all employers | |||
| CNAs (nursing assistants) | $21.53 | $20.14 to $22.68 | 21,380 |
| LPNs and LVNs | $35.43 | $32.05 to $36.94 | 8,540 |
| Registered nurses | $49.39 | $41.40 to $58.58 | 40,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.1 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.3 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.0 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.8 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.1 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.1 | 1.5 | 1.8 |
Owners and operators
Legal business name: GRANDVIEW OPCO LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Berkowitz, Leah | 5% or greater direct ownership interest | Individual | 100% | 07/10/2025 |
| Perera, Channa | Operational/managerial control | Individual | 07/10/2025 | |
| Townsend, Patrick | Operational/managerial control | Individual | 07/10/2025 | |
| Perera, Channa | Adp of the SNF | Individual | 08/06/2025 | |
| Townsend, Patrick | Adp of the SNF | Individual | 08/06/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 19 problems in this area, most recently on March 3, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 17 problems in this area, most recently on October 22, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on May 6, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on March 3, 2026: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Jerome Home New Britain, 1 mi · 5 of 5 stars · 21 citations
- Monsignor Bojnowski Manor, Inc New Britain, 1.1 mi · 3 of 5 stars · 38 citations
- Ledgecrest Health Care Center Kensington, 2.4 mi · 4 of 5 stars · 28 citations
- Civita Care Center at Newington Newington, 2.4 mi · 1 of 5 stars · 55 citations
- Bel-Air Manor Nursing & Rehabilitation Center Newington, 2.8 mi · 1 of 5 stars · 47 citations
- Autumn Lake Healthcare at New Britain New Britain, 3.6 mi · 5 of 5 stars · 25 citations
- Apple Rehab Farmington Valley Plainville, 3.9 mi · 3 of 5 stars · 39 citations
- Amberwoods of Farmington Farmington, 4.2 mi · 3 of 5 stars · 38 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Grandview Rehabilitation and Healthcare Center's Medicare star rating?
- CMS does not give Grandview Rehabilitation and Healthcare Center an overall star rating in the data as of September 1, 2026.
- How many deficiencies did Grandview Rehabilitation and Healthcare Center get at its last inspection?
- 19 health deficiencies at the standard inspection on July 24, 2025. The Connecticut average is 13.4.
- Has Grandview Rehabilitation and Healthcare Center been fined?
- Yes. CMS lists 5 fines totaling $466,706 in the last three years.
- Does Grandview Rehabilitation and Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Grandview Rehabilitation and Healthcare Center?
- CMS lists 5 owners and managers. Legal business name: GRANDVIEW OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.