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High Shoals Health and Rehabilitation

3450 New High Shoals Rd, Bishop, GA 30621 · Oconee County · (706) 769-7738

100 certified beds, about 83 residents a day · Non profit - Other · Medicare and Medicaid since 1981

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 115279 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 11, 2026, inspectors cited 2 health deficiencies (the Georgia average is 5, the national average 9.2).

None of its 10 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 2.98 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.

36.2% of nursing staff left within the year CMS measured (Georgia average 46.0%).

CMS links it to Ethica Health, an affiliated group of 50 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
2E
2F
Potential for minimal harm
0A
0B
0C
June 11, 2026Standard inspection · 2 citations
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 26, 2026
    Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure respiratory equipment was maintained in a clean and sanitary manner for one resident (R) (R20) of 19 sampled residents reviewed for respiratory care. This deficient practice had the potential to expose respiratory equipment to environmental contamination and increased the risk of respiratory complications and infection.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 26, 2026
    Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled, Transmission-Based Precautions (Contact, Enhanced Barrier Precautions, Droplet, Airborne), the facility failed to follow Enhanced Barrier Precautions (EBP) by not using the required personal protective equipment (PPE) during catheter care for one of 12 residents resident (R) (R71) on EBP. This had the potential to increase the risk of infection transmission to residents and staff.
March 27, 2025Standard inspection, Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 11, 2025
    Inspectors wroteBased on observations, staff interviews, record reviews, and review of the facility's policy titled Pharmacy Services - Medication Administration: General, the facility failed to follow professional standards of nursing practice for two of 39 sampled Residents (R) (R386 and R17). Specifically, the facility failed to document an explanation for a missed dose of enoxaparin (a blood thinner used to prevent and treat blood clots) for R386 and failed to follow prescribed blood pressure parameters outlined in a physician's order and to ensure that an antihypertensive medication was transcribed accurately for R17 observed during medication administration.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 11, 2025
    Inspectors wroteBased on observations, staff interviews, and record review, the facility failed to cover clean laundry when transporting to prevent the spread of infection on one of five halls. These failures had the potential to increase the risk of infection transmission.
November 16, 2023Standard inspection, Complaint inspection · 6 citations
  1. F
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on resident and staff interviews, record review, and review of the facility's policy titled, Notice of Transfer or Discharge from Center, the facility failed to ensure five of five Residents (R) (R11, R16, R64, R74 and R79) reviewed for facility initiated emergent hospital transfers were provided with written transfer notice that contained all required information. This failure has the potential to affect the residents and/or the Resident Representatives (RR) by not having the knowledge of where and why a resident was transferred, and/or how to appeal the transfer, if desired.
  2. F
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on staff and resident interviews, record review, and review of the facility's policy titled, Bed Hold During Hospital Stays and Therapeutic Leaves, the facility failed to ensure the resident and/or the Resident Representative (RR) was provided with the notice of the facility's notice of bed-hold policy for five of five Residents (R) (R11, R16, R64, R74, and R79) reviewed for hospital transfers. This failure had the potential to contribute to possible denial of re-admission and loss of the resident's home following a hospitalization for residents transferred to the hospital.
  3. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure meaningful activities were offered for three of five Residents (R) (R3, R65, and R68) reviewed for dependent activities. This failure created the potential for the residents to experience a decreased quality of life.
  4. E
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    F949 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on staff interview and record review, the facility failed to ensure four of four Certified Nurse Aides (CNA) (CNA 1, CNA3, CNA4 and CNA5) and one of one Licensed Practical Nurses (LPN) (LPN 4) reviewed had received behavioral health training to care for residents diagnosed with mental health illnesses. This failure had the potential for direct care staff to lack current knowledge to work with the unique challenges mental health illnesses present.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on staff interviews, record reviews, and review of the facility's policy titled, Abuse Prohibition, the facility failed to report an allegation of abuse reported immediately, but no later than two (2) hours after the allegations of abuse for one of five Residents (R) (R 17) reviewed for alleged abuse. This failure had the potential for allegations of abuse to not be identified and reported as required.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 31, 2023
    Inspectors wroteBased on staff interviews, record reviews, and review of the facility's policy titled, Abuse Prohibition, the facility failed to conduct a thorough investigation following an allegation of abuse for one of five Residents (R) (R17) reviewed for alleged abuse. This failure not to conduct a thorough abuse investigation had the potential to result in other residents not being identified as potential victims of abuse.

Fire safety inspections

7 fire safety citations on file: 7 on March 27, 2025.

Every fire safety citation7 citations
  1. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 27, 2025 · Corrected (the home has a date of correction)
  2. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 27, 2025 · Corrected (the home has a date of correction)
  3. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 27, 2025 · Corrected (the home has a date of correction)
  4. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 27, 2025 · Corrected (the home has a date of correction)
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 27, 2025 · Corrected (the home has a date of correction)
  6. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 27, 2025 · Corrected (the home has a date of correction)
  7. D
    Meet requirements for the use of electrical equipment.
    K 919 · March 27, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeGeorgiaUnited States
All nursing staff (RN, LPN and aides)2.983.563.86
Registered nurses0.420.500.69
All nursing staff on weekends2.763.103.42
Nurse aides2.04
Licensed practical nurses0.52
Nursing staff turnover (share who left in a year)36.2%46.0%45.8%
Registered nurse turnover30.0%44.5%42.9%
Administrators who left0

CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.07 on weekdays and 2.76 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.39 in April to June 2025 to 2.98 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.980.423.072.76 0.0%0 of 9083
Oct to Dec 20253.100.453.232.78 0.0%0 of 9285
Jul to Sep 20253.040.483.232.57 0.0%0 of 9286
Apr to Jun 20253.390.483.652.75 0.0%0 of 9182
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Georgia, Jan to Mar 20263.500.463.683.033.3%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Georgia

JobMedianMiddle halfEmployed
Georgia, all employers
CNAs (nursing assistants)$18.12$17.06 to $20.6643,440
LPNs and LVNs$29.82$25.43 to $33.9921,060
Registered nurses$44.98$38.02 to $51.12100,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

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For High Shoals Health and Rehabilitation. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeGeorgiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.715.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.32.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.43.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.12.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.515.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.95.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
29.419.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
13.325.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
0.011.612.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for High Shoals Health and Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (57.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

57.4% this home

No different from the national rate

US median of homes 51.5% · Georgia: 49 better, 27 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 70 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Georgia: 2 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 77 eligible stays.

Infections that led to a hospital stay

8.0% this home

No different from the national rate

US median of homes 7.1% · Georgia: 0 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 49 eligible stays.

Self-care and mobility at discharge

26.9% this home

Median of homes: Georgia46.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 26 residents counted.

Falls with major injury

0.0% this home

Median of homes: Georgia0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 33 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Georgia2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 33 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Georgia97.4% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: OCONEE COUNTY HEALTH & REHABILITATION, LLC. CMS links this home to Ethica Health, a group of 50 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Cable, PaulManaging control - governing bodyIndividual03/14/2003
Dennis, KathrynManaging control - governing bodyIndividual11/17/2015
Lambert, RenoManaging control - governing bodyIndividual09/01/2023
Nichols, JosephManaging control - governing bodyIndividual11/19/2024
Rollins, RonnieManaging control - governing bodyIndividual03/14/2003
Wall, JosephManaging control - governing bodyIndividual03/14/2003
Warnock, RalphManaging control - governing bodyIndividual06/23/2020
Clinical Services IncOperational/managerial controlOrganization10/01/2014
Harrison, BrandiOperational/managerial controlIndividual05/17/2019
Lambert, RenoOperational/managerial controlIndividual09/01/2023
Peters, LauraOperational/managerial controlIndividual10/07/2021
Ringer, DaveOperational/managerial controlIndividual03/01/2025
Sheffield, KimberlyIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/17/2025
Clinical Services IncAdp of the SNFOrganization07/17/2025
Harrison, BrandiAdp of the SNFIndividual09/03/2025
Ringer, DaveAdp of the SNFIndividual03/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on June 11, 2026: "Provide and implement an infection prevention and control program."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on November 16, 2023: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 16, 2023: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.76 hours per resident per day, below the Georgia average of 3.10.

Other nursing homes nearby

Georgia contacts for a concern about a nursing home

These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.

Common questions

What is High Shoals Health and Rehabilitation's Medicare star rating?
CMS rates High Shoals Health and Rehabilitation 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did High Shoals Health and Rehabilitation get at its last inspection?
2 health deficiencies at the standard inspection on June 11, 2026. The Georgia average is 5.
Has High Shoals Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does High Shoals Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns High Shoals Health and Rehabilitation?
CMS lists 16 owners and managers, and links the home to Ethica Health. Legal business name: OCONEE COUNTY HEALTH & REHABILITATION, LLC.

Sources

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