Quiet Oaks Health Care Center
125 Quiet Oaks Drive, Crawford, GA 30630 · Oglethorpe County · (706) 743-5452
61 certified beds, about 59 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115396 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 18, 2026, inspectors cited 2 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 12 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.35 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.24 of those hours.
27.3% of nursing staff left within the year CMS measured (Georgia average 46.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
608/23
412/24
202/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
2E
2F
Potential for minimal harm
0A
0B
0C
February 18, 2026Standard inspection · 2 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Resident's Federal and State Rights, the facility failed to accommodate the needs of one of 15 sampled residents(R) R26 by not providing assistance with placing his hearing aids as needed. This deficient practice placed the resident at risk of psychosocial harm and a diminished quality of life.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Care Plan Policy and Procedure, the facility failed to implement the comprehensive care plan for one of 15 sampled residents (R) (R26). This deficient practice could result in decreased ability to hear and communicate, leading to social isolation, frustration, and a decline in quality of life.
December 22, 2024Standard inspection, Complaint inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of facility's policies titled Dietary Services Policy and Procedure and Food Storage, the facility failed to prevent wet nesting of pans to avoid bacterial growth; failed to serve cold items at or below 41 degrees; and failed to label and date bulk food items after removal from original packing. The facility had a census of 57 out of 60 residents receiving an oral diet.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interviews and review of the facility's document titled Housekeeping Duties, the facility failed to provide a clean environment for residents residing on one of two halls by not cleaning the Packaged Terminal Air Conditioner (PTAC) filters in the rooms and air vents in the bathrooms for 12 of 16 rooms (101, 102, 103,104,105,106,107,108,109,110,111, and 112) on A hall.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, staff interview, record review, and review of the facility's policy titled Urinary Catheters, Maintenance of Indwelling, the facility failed to promote, maintain, and protect residents' dignity for one of six residents (R) (R54) with an indwelling urinary catheter.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observations, staff interview, record review and review of the facility's policy titled Gastronomy Feedings Policy and Procedure, the facility failed to properly label and date the formula bottle and water bag used to provide needed nutrients for one of four residents (R) R26 who received nutrition through a Gastronomy tube (G-tube).
August 27, 2023Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of the facility policies titled, Label Dating Policy and Procedure, Monitoring Tray line and Meal Service Temperatures, and Dietary Services Policy and Procedure, the facility failed to prevent frozen foods from becoming contaminated by ice from air condenser; failed to serve cold foods to residents at or below 41 degrees; and failed to label and date opened food items. The deficient practice had the potential to affect 56 of 56 residents that received an oral diet.
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interview, the facility failed to provide timely notice to residents and/or resident representative related to Part A services ending for two of three sampled residents (R) (R#37 and R#46).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff interviews, and record review the facility failed to develop a plan of care for one of 24 residents (R) (R#33). Specifically, the facility failed to ensure development of a plan of care that addressed R#33 contractures of the left hand with interventions to prevent further contractures from developing.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, staff interviews, resident interview, and record review, the facility failed to have a functioning restorative program related to limited Range of motion and contracture management for two of 23 residents (R) (R#33 and R#41). The deficient practice had the potential to increase the development and worsening of contractures for R#33 and R#41.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review, staff interview, and review of the facility policy titled, Medication Monitoring and Management, the facility failed to ensure the physician provided a rationale for extending an as needed (PRN) psychotropic medication greater than 14 days for one of five residents (R) (R#18) reviewed for unnecessary medications.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and a review of the facility policies titled, Urinal, Placement and Removal Policy & Procedures , and Bedpan Placement and Removal Policy and Procedure, the facility failed to ensure resident urinary equipment were labeled and covered for three of 34 rooms.
Fire safety inspections
11 fire safety citations on file: 1 on February 18, 2026, 8 on December 22, 2024, 2 on August 27, 2023.
Every fire safety citation11 citations
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Install proper backup exit lighting.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have proper medical gas storage and administration areas.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.35 | 3.56 | 3.86 |
| Registered nurses | 0.24 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.82 | 3.10 | 3.42 |
| Nurse aides | 2.28 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 27.3% | 46.0% | 45.8% |
| Registered nurse turnover | not reported | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.56 on weekdays and 2.82 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.37 in April to June 2025 to 3.35 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.35 | 0.24 | 3.56 | 2.82 | 0.0% | 0 of 90 | 59 |
| Oct to Dec 2025 | 3.34 | 0.23 | 3.49 | 2.97 | 0.0% | 0 of 92 | 59 |
| Jul to Sep 2025 | 3.50 | 0.23 | 3.74 | 2.90 | 0.0% | 0 of 92 | 59 |
| Apr to Jun 2025 | 3.37 | 0.22 | 3.57 | 2.87 | 0.0% | 0 of 91 | 59 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.3 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.3 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.9 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 10.3 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.6 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 28.7 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.7 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.3 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.9 | 1.8 |
Owners and operators
Legal business name: PINE LEAF INVESTMENT INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cook, Sheila | Direct ownership interest | Individual | 05/15/2013 | |
| Cook, Sheila | Managing control - governing body | Individual | 05/15/2013 | |
| Cook, Terry | Managing control - governing body | Individual | 05/15/2013 | |
| Cook, Sheila | Corporate director | Individual | 05/15/2013 | |
| Cook, Terry | Corporate director | Individual | 05/15/2013 | |
| Cook, Sheila | Corporate officer | Individual | 05/15/2013 | |
| Cook, Terry | Corporate officer | Individual | 05/15/2013 | |
| Cook, Sheila | Operational/managerial control | Individual | 05/15/2013 | |
| Cook, Terry | Operational/managerial control | Individual | 05/15/2013 | |
| Dodson, Kirkland | Operational/managerial control | Individual | 11/01/2011 | |
| Wrenn, Richard | Operational/managerial control | Individual | 08/22/2016 | |
| Pine Leaf Investment Inc | Adp of the SNF | Organization | 05/15/2013 | |
| Cook, Sheila | Adp of the SNF | Individual | 05/15/2013 | |
| Cook, Terry | Adp of the SNF | Individual | 05/15/2013 | |
| Dodson, Kirkland | Adp of the SNF | Individual | 11/02/2011 | |
| Wrenn, Richard | Adp of the SNF | Individual | 08/22/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 18, 2026: "Reasonably accommodate the needs and preferences of each resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 18, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 22, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on December 22, 2024: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Pruitthealth - Grandview Athens, 12.7 mi · 5 of 5 stars · 10 citations
- Oaks - Athens Skilled Nursing, the Athens, 13.4 mi · 1 of 5 stars · 14 citations
- Pruitthealth - Athens Heritage Athens, 13.5 mi · 4 of 5 stars · 30 citations
- Presbyterian Village - Athens Athens, 13.6 mi · 2 of 5 stars · 29 citations
- University Nursing & Rehab Center Athens, 13.8 mi · 1 of 5 stars · 23 citations
- High Shoals Health and Rehabilitation Bishop, 16.8 mi · 4 of 5 stars · 10 citations
- Comer Health and Rehabilitation Comer, 16.8 mi · 3 of 5 stars · 11 citations
- Greene Point Health and Rehabilitation Union Point, 20.3 mi · 4 of 5 stars · 7 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Quiet Oaks Health Care Center's Medicare star rating?
- CMS rates Quiet Oaks Health Care Center 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quiet Oaks Health Care Center get at its last inspection?
- 2 health deficiencies at the standard inspection on February 18, 2026. The Georgia average is 5.
- Has Quiet Oaks Health Care Center been fined?
- CMS lists no fines in the last three years.
- Does Quiet Oaks Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quiet Oaks Health Care Center?
- CMS lists 16 owners and managers. Legal business name: PINE LEAF INVESTMENT INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.