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Hill Haven Nursing Home

880 Ridgeway Road, Commerce, GA 30529 · Jackson County · (706) 336-8000

70 certified beds, about 62 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2005

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 115710 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 25, 2026, inspectors cited 2 health deficiencies (the Georgia average is 5, the national average 9.2).

None of its 17 health citations since October 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.24 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
2E
4F
Potential for minimal harm
0A
0B
0C
March 25, 2026Standard inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2026
    Inspectors wroteBased on resident and staff interviews, record review, and review of the facility policy titled Abuse, Neglect and Exploitation and Misappropriation Prevention Program, the facility failed to protect one of 36 sampled residents (R) (R26) right to be free from physical and verbal abuse by another resident (R30).
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2026
    Inspectors wroteBased on staff interviews, record review, and review of the facility policy titled Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, the facility failed to report an allegation of resident-to-resident verbal and physical abuse to the State Survey Agency (SSA) within the required time frame for one of 36 sampled residents. This deficient practice had the potential to place other residents at risk of physical and verbal abuse.
February 20, 2025Standard inspection, Complaint inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled Food Receiving and Storage, the facility failed to ensure food items stored in the main kitchen was labeled, dated, and properly stored. The deficient practice had the potential to affect 55 out of 59 residents receiving an oral diet.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on staff interviews, record review, and review of the facility's policy titled, Infection Prevention and Control Program, the facility failed to establish a water management program as part of the overall infection prevention and control program. The deficient practice had the potential to affect all residents in the facility. The facility had a census of 59 residents.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on staff interviews, record review, and review of the facility's policy Abuse, Neglect, and Exploitation or Misappropriation-Reporting and Investigating, the facility failed to ensure that an allegation of sexual abuse was reported the State Agency (SA) and other officials within the required time frame for one out of 34 sampled residents (R) (R59).
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on staff interviews, record review, and review of the facility's policy Abuse, Neglect, and Exploitation or Misappropriation-Reporting and Investigating, the facility failed to ensure a thorough investigation was completed for sexual abuse allegations for one out of 34 sampled residents (R) (R59).
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on staff interviews, record review, and review of the facility's policy titled Comprehensive Care Plans, the facility failed to develop a comprehensive, person-centered care plan for two of eight residents (R) R10 and R13 receiving respiratory care. Specifically, the facility failed to develop a care plan for nebulizer therapy for R10 and oxygen therapy for R13. The deficient practice had the potential to place the residents at risk for medical complications, unmet needs, and a diminished quality of life.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on observations, staff interviews, record review and review of the facility's policy titled, Water Temperatures, Safety of, the facility failed to keep the residents free of accident hazards related to water temperatures above 110 degrees Fahrenheit (F) in five out of 38 resident rooms (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], Room29, and room [ROOM NUMBER]). The sample size was 34 residents.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 6, 2025
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled, Oxygen Administration, the facility failed to provide respiratory care consistent with professional standards of practice for one of eight residents (R) (R10) receiving respiratory care. Specifically, the facility failed to properly store the nebulizer mouthpiece, when not in use, for R10. The deficient practices had the potential to cause respiratory infection for R10.
November 22, 2023Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 3, 2024
    Inspectors wroteBased on staff interviews, record reviews, and review of the facility's policy titled, Resident Incident/Accident Reporting, the facility failed to ensure an injury of unknown origin was reported to the proper authorities immediately, but no later than two hours for one Residents (R) (R12). Specifically, R12 who was bedridden received a closed fracture of the right distal femur, and the facility failed to report this event. The sample size was 21.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 3, 2024
    Inspectors wroteBased on staff interview, record reviews, and review of the facility's policy titled Abuse Prohibition Policy and Procedures, the facility failed to investigate an allegation of Injury of unknown origin for one Resident (R) (R12). This failure not to conduct an investigation had the potential to result in other residents not being identified as potential victims of injury of unknown origin. The sample size was 21.
October 15, 2022Standard inspection · 6 citations
  1. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on record review and interview, the facility failed to have a certified Dietary Manager employed at the facility.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to document temperatures of all foods on the steam table for all meals (breakfast, lunch, and dinner) served to residents; also failed to document dish machine temperatures. This failure increased the potential to negatively impact food quality and cleanliness of the dishes for all 60 residents.
  3. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on observations, record review, interviews, and review of the policy titled Notice of Immediate Transfer or Discharge Policy, the facility failed to ensure four residents (R) (R#6, R#14, R#31, and R#49) of four residents reviewed for discharge, and/or their representatives were provided with a written transfer/discharge notice, and failed to notify the Ombudsman's office of these transfers in a timely manner.
  4. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on record review, and interview, the facility failed to ensure four of four residents (R) (R#6, R#14, R#31, and R#49) reviewed for transfers to the hospital or their representatives, were provided at a written notice of the bed-hold policy at the time of transfer.
  5. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on record review, interview, and review of the facility policy titled, Psychotropic Medication Policy and Procedure, the facility failed to ensure a PRN (as needed) antipsychotic was used for an appropriate indication and that PRN psychotropic medications were not prescribed for more than 14 days at a time for one resident (R)(R#45) of five residents reviewed for unnecessary medications.
  6. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 28, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure all direct care staff had training in dementia, abuse, and/or behavioral health prior to caring for residents for two Certified Nursing Assistant (CNA) BB and CNA CC of five sampled personnel records.

Fire safety inspections

25 fire safety citations on file: 3 on March 25, 2026, 16 on February 20, 2025, 6 on October 15, 2022.

Every fire safety citation25 citations
  1. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 25, 2026 · Corrected (the home has a date of correction)
  2. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 25, 2026 · Corrected (the home has a date of correction)
  3. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 25, 2026 · Corrected (the home has a date of correction)
  4. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · February 20, 2025 · Corrected (the home has a date of correction)
  5. F
    Conduct testing and exercise requirements.
    E 39 · February 20, 2025 · Corrected (the home has a date of correction)
  6. F
    Meet other general requirements.
    K 200 · February 20, 2025 · Corrected (the home has a date of correction)
  7. F
    Have properly located and lighted "Exit" signs.
    K 293 · February 20, 2025 · Corrected (the home has a date of correction)
  8. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 20, 2025 · Corrected (the home has a date of correction)
  9. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · February 20, 2025 · Corrected (the home has a date of correction)
  10. F
    Properly install and monitor supervisory attachments on automatic sprinkler systems.
    K 352 · February 20, 2025 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 20, 2025 · Corrected (the home has a date of correction)
  12. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · February 20, 2025 · Corrected (the home has a date of correction)
  13. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 20, 2025 · Corrected (the home has a date of correction)
  14. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 20, 2025 · Corrected (the home has a date of correction)
  15. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 20, 2025 · Corrected (the home has a date of correction)
  16. D
    Install corridor and hallway doors that block smoke.
    K 363 · February 20, 2025 · Corrected (the home has a date of correction)
  17. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · February 20, 2025 · Corrected (the home has a date of correction)
  18. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · February 20, 2025 · Corrected (the home has a date of correction)
  19. D
    Have proper medical gas storage and administration areas.
    K 923 · February 20, 2025 · Corrected (the home has a date of correction)
  20. D
    Establish an Emergency Preparedness Program (EP).
    E 1 · October 15, 2022 · Corrected (the home has a date of correction)
  21. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 15, 2022 · Corrected (the home has a date of correction)
  22. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 15, 2022 · Corrected (the home has a date of correction)
  23. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 15, 2022 · Corrected (the home has a date of correction)
  24. D
    Have simulated fire drills held at unexpected times.
    K 712 · October 15, 2022 · Corrected (the home has a date of correction)
  25. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · October 15, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeGeorgiaUnited States
All nursing staff (RN, LPN and aides)3.243.563.86
Registered nurses0.350.500.69
All nursing staff on weekends2.803.103.42
Nurse aides2.00
Licensed practical nurses0.88
Nursing staff turnover (share who left in a year)not reported46.0%45.8%
Registered nurse turnovernot reported44.5%42.9%
Administrators who left1

CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.42 on weekdays and 2.80 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.55 in April to June 2025 to 3.24 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.240.353.422.80 4.1%0 of 9062
Oct to Dec 20253.080.333.282.56 8.4%1 of 9266
Jul to Sep 20253.060.313.232.65 13.2%1 of 9264
Apr to Jun 20252.550.422.801.89 22.0%16 of 9160
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Georgia, Jan to Mar 20263.500.463.683.033.3%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Georgia

JobMedianMiddle halfEmployed
Georgia, all employers
CNAs (nursing assistants)$18.12$17.06 to $20.6643,440
LPNs and LVNs$29.82$25.43 to $33.9921,060
Registered nurses$44.98$38.02 to $51.12100,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Hill Haven Nursing Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeGeorgiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.815.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.90.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.72.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.23.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.315.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.65.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.519.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.625.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.411.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.91.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Hill Haven Nursing Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (35.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

35.9% this home

Worse than the national rate

US median of homes 51.5% · Georgia: 49 better, 27 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 54 eligible stays.

Potentially preventable readmissions

10.6% this home

No different from the national rate

US median of homes 10.7% · Georgia: 2 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 88 eligible stays.

Infections that led to a hospital stay

7.9% this home

No different from the national rate

US median of homes 7.1% · Georgia: 0 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 41 eligible stays.

Self-care and mobility at discharge

74.1% this home

Median of homes: Georgia46.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 27 residents counted.

Falls with major injury

0.0% this home

Median of homes: Georgia0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 44 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Georgia2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 44 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Georgia97.4% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HILL HAVEN OPCO, LLC.

NameRoleTypeShareSince
Keiser, Scott5% or greater direct ownership interestIndividual40%03/01/2024
Sanders, Adam5% or greater direct ownership interestIndividual20%03/01/2024
Commerce Propco, LLC5% or greater mortgage interestOrganization09/01/2022
Fromm, StefanOperational/managerial controlIndividual01/30/2025
Hill, JohnOperational/managerial controlIndividual09/01/2022
Keiser, ScottOperational/managerial controlIndividual03/01/2024
Meyer, PhilipOperational/managerial controlIndividual03/01/2024
Sanders, AdamOperational/managerial controlIndividual03/01/2024
Commerce Propco, LLCAdp of the SNFOrganization09/01/2022
Fromm, StefanAdp of the SNFIndividual01/30/2025
Hill, JohnAdp of the SNFIndividual09/01/2022
Keiser, ScottAdp of the SNFIndividual03/01/2024
Meyer, PhilipAdp of the SNFIndividual03/01/2024
Sanders, AdamAdp of the SNFIndividual03/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on March 25, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 20, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on October 15, 2022: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.80 hours per resident per day, below the Georgia average of 3.10.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Georgia contacts for a concern about a nursing home

These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Hill Haven Nursing Home's Medicare star rating?
CMS rates Hill Haven Nursing Home 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Hill Haven Nursing Home get at its last inspection?
2 health deficiencies at the standard inspection on March 25, 2026. The Georgia average is 5.
Has Hill Haven Nursing Home been fined?
CMS lists no fines in the last three years.
Does Hill Haven Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Hill Haven Nursing Home?
CMS lists 14 owners and managers. Legal business name: HILL HAVEN OPCO, LLC.

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