Home / California / Gardena
Kei-Ai South Bay Healthcare Center
15115 S Vermont Ave, Gardena, CA 90247 · Los Angeles County · (310) 532-0700
98 certified beds, about 94 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555306 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 23, 2026, inspectors cited 14 health deficiencies (the California average is 15.6, the national average 9.2).
Of 66 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $17,088 in the last three years; the largest was $17,088, and the latest is dated September 19, 2024.
Nurses and nurse aides worked 4.14 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
28.8% of nursing staff left within the year CMS measured (California average 36.7%).
CMS links it to Aspen Skilled Healthcare, an affiliated group of 35 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 66 health citations on file.
July 31, 2026Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was confused with diagnoses of metabolic encephalopathy (a general term for any disease, damage, or malfunction of the brain that causes altered mental states such as confusion, memory loss, and personality changes), unspecified psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and exhibited exit seeking behaviors, did not elope (the act of leaving a facility unsupervised and without prior authorization) from the facility on 7/25/2026 by failing to:Follow its Policy and Procedure (P&P) titled, Elopement Prevention and Management, which indicated residents who exhibit wandering (the random or repetitive locomotion that may be goal-directed [i.e. [...]
July 7, 2026Complaint inspection · 2 citations
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Transfer and Discharge, for one of 3 residents (Resident 1), by failing to:Provide Resident 1 Notice of Medicare Noncoverage ([NOMNC], a document issued to inform residents when Medicare-covered care is ending) document in a manner Resident 1 understood. Provide Resident 1 Notice of Discharge to Resident 1 at least 30 days prior to discharge. These failures had the potential to result in miscommunication and Resident 1's discharge needs were not met.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop a resident-centered, comprehensive care plan (a detailed, individualized guide of the care needed to provide the resident according to the patient's medical, physical, emotional, and social needs) for one of three sampled residents (Resident 1), who speaks Japanese language (official and primary language of Japan). This failure had the potential for Resident 1's needs to be left unmet.
March 11, 2026Complaint inspection · 1 citation
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to revise the care plan to include person-centered safety measures such staff supervision and monitoring for one of five sampled residents (Resident 1) who was at high risk for falls, had decreased postural alignment (misalignment or imbalance of the body's musculoskeletal structures), poor standing balance (moderate assistance and upper extremity support to stand and reach without loss of balance; unable to weight shift) and impaired safety awareness. This deficient practice resulted in Resident 1 having unwitnessed falls on 11/22/2025, 11/24/2025 and 11/28/2025, and placed the resident at risk for injuries, hospitalization or death.
January 23, 2026Standard inspection · 14 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to label a container of dehydrated mashed potatoes with a use by date and failed to properly sanitize (the process of keeping places free from dirt, infection, disease) cookware. This failure had the potential to result in the preparation and provision of expired food for the residents and the potential to result in the use of improperly sanitized cookware used to prepare food for the residents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one of seven sampled residents (Resident 61) Certified Nursing Assistant (CNA) 1 was seated while feeding Resident 61. This deficient practice of CNA 1 was not seated while feeding Resident 61 had the potential to make her feel uncomfortable. During a review of Resident 61's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 61 was initially admitted to the facility on [DATE] and was readmitted on [DATE]. Resident 61's diagnoses dysphagia (difficulty swallowing), hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body), and gastro-esophageal reflux disease ([GERD]- a chronic condition of frequent backflow of stomach acid into the esophagus). [...]
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one of seven sampled residents (Resident 103) had a consent (when a patient agrees to a treatment or procedure understanding of the risk and benefits of treatment) for the antipsychotic medication Seroquel (medication to manage schizophrenia, bipolar, and major depressive disorder). This deficient practice of not obtaining consent antipsychotic medication Seroquel had the potential for Resident 103 not to be educated on the risk and benefits of the medication. During a review of Resident 103's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 103 was admitted to the facility on [DATE]. [...]
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on observation, interviews, and record review the facility failed to ensure one of seven sampled residents (Resident 112) was weighed on and after admission. This deficient practice of not weighing Resident 112 upon admission and after had the potential to not keep track of weight loss. During a review of Resident 112's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 112 was admitted to the facility on [DATE]. Resident 112's diagnoses benign prostatic hyperplasia (enlargement of the prostate gland), dermatitis (chronic skin inflammation), and gastro-esophageal reflux disease ([GERD]- a chronic condition of frequent backflow of stomach acid into the esophagus). [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review the facility failed to ensure two of seven sampled residents (Residents 77 and 103) had comprehensive individualized care plans addressing:Resident 103's anti-psychotic medication Seroquel (a medication to treat [schizophrenia]- a mental illness that is characterized by disturbances in thought). 2. Resident 77's peripherally inserted central catheter ([PICC]- a long thin tube inserted into the upper arm to give medication) line. This deficient practice placed residents at risk for unrecognized medication side effects and PICC-related complications due to the absence of staff guidance in the care plan.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to: 1. Review, update, and/or revise the care plan to address use of Low Air Loss (LAL) mattress for two of three sampled residents (Residents 2 and 14). This deficient practice had the potential to affect the delivery of necessary care and treatments for Residents 2 and 14.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one of seven sampled residents (Resident 97) sling (an orthopedic appliance used to immobilize, support, or protect an injured limb) device was on his right arm. This deficient practice of not placing a sling to Resident 97's right shoulder placed him at risk for dislocation (when a bone is forced out of its normal position at a joint). During a review of Resident 97's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 97 was admitted to the facility on [DATE]. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to:Ensure low air loss (LAL- aim to improve comfort, and circulation, and reduce the risk of pressure ulcers) mattresses were set to the appropriate weight settings for three of eight sampled residents (Residents 2, 14 and 103). This deficient practice placed residents at risk for ineffective pressure redistribution, discomfort, pain, and pressure ulcer development or worsening. B.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and last readmitted on [DATE]. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure one of seven sampled residents (Resident 112) the physician was notified when there was sediment (the solid matter that settles to the bottom of a liquid, such as urine or blood) in the indwelling catheter (a medical device inserted into the bladder to drain urine continuously) tubing. This deficient practice not notifying the physician of the sediment in the indwelling catheter tubing had the potential to cause a urinary tract infection ([UTI]- an infection in any part of the urinary system). During a review of Resident 112's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 112 was admitted to the facility on [DATE]. [...]
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to: 1. Ensure a peripherally inserted central catheter ([PICC]- a long thin tube inserted into the upper arm to give medication) dressing was labeled with a date, time and initials for one of one sampled resident (Resident 77). This deficient practice had the potential for the PICC line insertion site to develop an infection and/or hospitalization for Resident 77.
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on interview and record review, the facility failed to: 1. Obtain physician orders prior to initiating low air loss (LAL) mattress therapy for two of eight sampled residents (Residents 2 and 14). This deficient practice had the potential to result in unnecessary treatment and adverse outcomes.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one of seven sampled residents (Resident 99) eye drop medication Timolol (medication to treat high pressure inside the eye) was properly stored. This deficient practice of leaving the eye drop medication Timolol at bedside had the potential for the medication to be used by other residents. During a review of Resident 99's admission Record ([Face Sheet] front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 99 was admitted to the facility on [DATE]. Resident 99's diagnoses hemiplegia (paralysis affecting one side of the body), chronic obstructive pulmonary disease ([COPD]- a chronic lung disease causing difficulty in breathing) and anxiety (an uneasy feeling of discomfort, apprehension, or dread to a non-specific or unknown threat). [...]
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 3 of 4 outside trash bin lids were completely closed. This failure had the potential to result in odors attracting pests and scavengers (organisms that feed on dead matter) to the trash bins.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the urinal bottle (handheld container for pee) for Resident 113 had a cover to prevent spillage of urine. This failure had the potential to result in urine spilling onto staff or Resident 113 during care.
August 29, 2025Complaint inspection · 1 citation
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of three sampled residents' (Resident 1) transfer summary was completed, and telephone report was called to the receiving facility, prior to discharge on [DATE], as indicated in the facility's policy and procedure (P&P) titled, Discharging the Resident. This failure caused Resident 1's discharge to the independent living facility (ILF, a community for active seniors who want to maintain their independence but desire the benefits of a maintenance-free lifestyle and community amenities, such as dining, fitness centers, housekeeping, and social activities) on 8/20/2025, who could not fully provide and accommodate the resident's needs and had the potential to affect the resident's highest practicable physical, mental and psychosocial well-being.
July 31, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide staff supervision for 2 of three sampled residents (Resident 1 and 2) by failing to ensure Resident 1 and Resident 2 were separated immediately by staff when Resident 2 was verbally aggressive towards Resident 1. This failure resulted in Resident 2 hitting Resident 1 on the left side of the face.
July 15, 2025Complaint inspection · 1 citation
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review the facility failed to ensure one out of three sampled residents (Resident 1) had an accurate resident assessment (the process of systematically evaluating a resident's needs, strengths, and preferences to promote quality of life) on the Minimum Data Set ([MDS]- resident assessment tool) assessment for wandering (a resident tendency to move about aimlessly repeatedly). This deficient practice of not accurately documenting on the MDS of Resident 1 wandering behavior placed the residents at risk of not receiving accurate treatment
May 16, 2025Complaint inspection · 1 citation
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview and record review, the facility failed to place the call light buttons for 4 of 6 sampled residents (Residents 2, 4, 5 and 6), within their reach. This deficient practice placed Residents 2, 4, 5, and 6 at risk for not being able to call for help when needed and can result to needs not being attended to timely. This deficient practice had the potential to cause falls, other injuries, including hospitalization and death.
February 7, 2025Complaint inspection · 2 citations
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Transfer and Discharge Notice, when three of three residents (Resident 1, 2, 3) and their representatives did not receive written notification of transfer after transfer to the general acute care hospital (GACH). This failure had the potential for Resident 1's, Resident 2's, and Resident 3's representatives to not know their transfer rights and destination of the residents' transfers.
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Physician Services, which indicated physicians must perform the initial face-to-face visit, sign admitting physician orders, and perform alternating visits with a non-physician practitioner (NPP), for one of three residents (Resident 1). This failure had the potential for Resident 1 to not be thoroughly assessed, not receive safe and adequate care.
January 13, 2025Standard inspection · 11 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one out of seven residents (Resident 73) had a privacy bag for the indwelling catheter (a device that is inserted into the bladder that collects and drain urine). This deficient practice of not covering the indwelling catheter had the potential to effect Resident 73's dignity.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one out of seven sampled residents (Resident 45) had the call light (a button or device that a patient can press to signal a nurse or healthcare provider that they need assistance) within reach. This has the potential for the resident's needs will not be met promptly.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one out of seven sample residents (Resident 144) had trimmed fingernails. This failure of not properly trimming Resident 144's fingernails had the potential to cause skin breakdown (a tear, blister, or cuts of the skin with the destruction of tissue and discomfort).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one out of seven sampled residents (Resident 84) the low air loss ([LAL] a mattress that helps prevent and treat pressure injuries) mattress had the correct settings. This deficient practice of not having the correct LAL mattress settings had the potential for Resident 84 to have skin breakdown (damage to the skin or underlying tissue caused by a loss of blood flow).
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure one out of seven sampled residents (Resident 143) to follow physician orders for oxygen therapy (a medical treatment that provides extra oxygen to a patient through a mask or nasal cannula). This failure had the potential of the resident not receiving appropriate medical care.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to: 1. Ensure blood pressure medication was administered in a timely manner for one of 7 sampled residents (Resident 36). This deficient practice had the potential to result in high blood pressure, dizziness, and a stroke.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review, the facility failed to: 1. Ensure the medication error rate was less than 5% for two of 2 sampled residents (Resident 36 and resident 148). This deficient practice had the potential to affect the efficacy and side effects of the medications.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview and record review, the facility failed to: 1. Ensure medication was ordered from the pharmacy for one of 8 sampled residents (Resident 148). This deficient practice resulted in Resident 148 missing 9 doses and had the potential to result in resident exhibiting physical aggression, restlessness, and manic behavior.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to: 1. Ensure Tylenol suppositories (a rectal medication used to relieve mild to moderate pain from headaches or muscle aches and to reduce a fever) stored in a clear, Ziplock bag was labeled and dated in the Station 1 Medication Storage room. This deficient practice had the potential to result in medication errors.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to: 1. Ensure dental services were provided for one of 7 sampled residents (Resident 35). This deficient practice had the potential to result in a delay in necessary dental care and services.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview the facility failed to change oxygen tubing in seven days for one out of five Residents (Resident 66). This deficient practice placed Resident 66 at risk for infection.
December 16, 2024Complaint inspection · 4 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to implement its policy and procedure (P&P) titled Change in Resident's Condition or Status for one of three sampled residents when the facility failed to notify a resident's representative within 24 hours of a significant change in Resident 1's health status. This failure resulted in a violation of Resident 1's rights.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a care plan for one of three sampled residents (Resident 1) after a new wound was identified. This failure had the potential to result in Resident 1 not receiving appropriate care and developing an infection and further skin breakdown.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to provide one of three residents (Resident 1) with a physician-ordered computerized tomography scan (CT scan- an imaging test that helps detect diseases) and general surgeon referral. This failure had the potential to result in a delay in care and worsening of Resident 1's localized swelling and severe ascites (fluid buildup in the abdomen).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection prevention precautions for one of three sampled residents (Resident 1) when Resident 1's wound dressing was soiled and not changed, and when one certified nursing assistant (CNA 1) did not wear required personal protective equipment (PPE) when providing care to Resident 1. These failures had the potential to result in contamination and infection of Resident 1's wound and spread of Resident 1's infection to other residents and staff members.
September 19, 2024Complaint inspection · 2 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to provide the necessary care and services for one of three sampled residents (Resident 1) by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 2 reassessed Resident 1 after a change of condition ([COC] a sudden or gradual change in a patient's physical, cognitive, behavioral, or functional status) of wheezing (when breathing becomes difficult due to narrowed or blocked airways in the lungs), vomiting, and sweating on 9/15/2024 at 8:00 a.m. This deficient practice resulted in Resident 1's death, at 10:57 a.m., approximately 3 hours after she was observed with shortness of breath, wheezing, vomiting, and sweating.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to document vital signs after treatment for shortness of breath, wheezing, vomiting, and sweating interventions were performed, for one of three sampled residents, (Resident 1). This failure had the potential for vital signs not taken, the necessary care and services Resident 1 would have needed not provided, and contributed to Resident 1 ' s death on [DATE] at 10:57 a.m.
July 31, 2024Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, and interview, the facility failed to ensure the licensed nurse performed hand washing or hand sanitizing in between changing to new pair of gloves, when wound care were performed for three of five sampled residents (Residents 2, 3, and 4). This deficient practice had the potential for cross contamination and to spread infection between resident which could result to delay in wound healing and wound infection.
July 10, 2024Complaint inspection · 4 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews and record review, the facility failed to develop a comprehensive care plan for one of three sampled residents (Resident 1) who was refusing to participate in Restorative Nurse Assistant (RNA) program due to pain. This deficient practice had the potential to result in unidentified interventions to address Resident 1 ' s refusal and negatively affect the resident ' s well-being.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to thoroughly assess and monitor an elevated skin (lump like) for an increase in size, for one of three sampled residents (Resident 1) according to the physician ' s order and the facility ' s Policy and Procedure (P&P). This deficient practice had the potential to result in a delay in necessary treatment and worsening of the skin condition/lump for Resident 1.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to implement proper pain management to one of three sampled residents, (Resident 1). This failure had the potential to result in a decline in activities of daily living and mobility when pain was not managed.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review, the facility failed to ensure timely notification to the physician was conducted for one of three sampled residents ' (Resident 1) abnormal urinalysis (analysis of urine by physical, chemical, and microscopical means to test for the presence of disease) results. This deficient practice resulted in the delay of the urinary tract infection ([UTI] when bacteria enter the urinary tract; kidneys, bladder, or urethra) treatment for Resident 1.
May 14, 2024Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to implement its abuse policy and procedure (P&P) titled, Abuse Reporting and Investigation, by failing to report misappropriation of funds to the State Licensing Agency (SA) within two hours, for one out of three sampled residents (Resident 2). This deficient practice resulted to the delay in investigation by the California Department of Public Health (CDPH).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to ensure a thorough investigation was conducted for one of three residents (Resident 2), after alleged fraudulent (unauthorized) charges were reported to the facility by the Ombudsman ' s office (patient advocate). This deficient practice resulted to the misappropriation of Resident 2 ' s funds and placed Resident 2 and other residents at risk for further financial abuse.
May 10, 2024Complaint inspection · 3 citations
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to accurately document provision of Restorative Nursing Assistant (RNA) services for three of three sampled residents (Resident 1, Resident 5 and Resident 6). This deficient practice had the potential to negatively affect delivery of care/services to Residents 1, 5 and 6.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to implement its Policy and Procedure (P&P) titled, Abuse Reporting and Investigation dated 1/10/2024 which indicated, all allegations of abuse would be reported to the California Department of Public Health (CDPH) within 2 hours for two of five sampled residents (Resident 1 and Resident 4) after Resident 1 threw water towards Resident 4. This deficient practice had the potential for the underreporting of abuse incidents and a delay in the investigation by the CDPH.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview and record review, the facility failed to thoroughly investigate an allegation of abuse and separate two of five sampled residents (Resident 1 and Resident 4) after Resident 1 reported to Certified Nurse Assistant (CNA) 5, he threw water at Resident 4 on 3/14/2024. This deficient practice had the potential to result in unidentified abuse and ongoing abuse for Resident 4.
January 30, 2024Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure skin treatment was provided and monitoring for bilateral (both) upper and lower extremities (arms and legs) swelling were conducted according to the physician ' s orders for one of four sampled residents (Resident 1). These failures had the potential to result in the worsening of Resident 1 ' s skin condition and could negatively affect the resident ' s health and well-being.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) received care and services to prevent the development of a pressure ulcer (damage to the skin and/or underlying skin tissue) according to the physician ' s orders, care plan and standards of practices. This deficient practice had the potential to result in the development of pressure ulcer for Resident 1.
January 12, 2024Complaint inspection · 2 citations
- D Prepare residents for a safe transfer or discharge from the nursing home.
Inspectors wroteBased on interview and record review, the facility failed to ensure appropriate discharge was provided for a one of eight residents (Resident 8). Resident 8 was discharged home, pending the result of the second Medicare appeal (a notice of discharged from the hospital or that other types of services will be discontinued) results filed with the Livanta (reviewers that conduct medical record review by following Medicare medical review standards for various beneficiary appeals related to the cessation of services, such as hospital discharges, termination of skilled nursing services, and other beneficiary appeals.) This deficient practice had the potential to result in resident's needs not being met at discharge and placed the resident's safety in jeopardy.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop a care plan for three of five sampled residents (Resident 2, Resident 4, Resident 5), who were exposed to the corona virus ([COVID-19]- an infectious virus that spreads from person to person and affects how a person breathes] infection. This deficient practice had the potential to place Resident 2, Resident 4 and Resident 5 at risk for COVID-19 infection.
December 29, 2023Standard inspection · 10 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure four of 14 sampled residents (Residents 54, 134, 66, and 31) medical records were initiated and/or updated to show documentation that Physician Orders for Life Sustaining Treatment (POLST- a form with written medical orders from a physician, nurse practitioner or physician assistant that helps give people with serious illnesses more control over their own care by specifying the types of medical treatment they want to receive during serious illness) and advance directives (a written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and written information were provided to the residents and/or responsible parties. 1. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and interview the facility failed to ensure the nightstand table drawer easily opened and closed for one out of five Residents (Resident 34). This deficient practice had the potential not to meet Resident 34's needs.
- D Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Inspectors wroteBased on interview and record review the facility failed to ensure one out of five residents (Resident 134) had a physician order for isolation precautions. This deficient practice of not having a physician order for isolation precautions placed the Resident 134 at risk for having the incorrect protection against infection for the staff and other residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to implement a comprehensive care plans for one of two sampled residents (Resident 31). This failure had the potential for unmet care needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review the facility failed to ensure one out of five Residents (Resident 134) had a revised care plan. This deficient practice of not revising the care plan for Resident 134 had the potential to spread infection to other Residents and Staff.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased interview and record review, the facility failed to effectively manage a resident's pain for one of one resident, Resident 70 as evidenced by. 1. The facility staff failed to call the physician after Resident 70 experienced excruciating pain unrelieved by the pain medication administered as ordered by the physician. As a result, after ineffective pain management, Resident 70 was laid in the bed all night in pain.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that a licensed pharmacist performed a monthly medication regimen review (MRR- a thorough evaluation of the medication regimen of a resident to promote positive outcomes and minimize adverse consequences and potential risks associated with medication) for one of three sampled residents (Resident 10) reviewed for unnecessary medications. This deficient practice placed Resident 10 at risk of receiving unnecessary medications that could lead to significant medication-related adverse consequences (a harmful effect could by a medication).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to remove an unlabeled, expired bottle of Pedialyte (an oral rehydration solution) from the medication room located at Nursing Station 1. This deficient practice had the potential to cause harm to a resident. The unlabeled, expired Pedialyte had the potential to grow harmful bacteria which could cause food poisoning or other illness and could mistakenly be given to one of the residents.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and product information review, the facility failed to maintain safe food handling practices. The facility failed to ensure frozen food products were labeled. This had the potential to result in foodborne illnesses in the highly susceptible resident population.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to implement infection control measures by failing to: 1. Ensure the facility's housekeeping aide performed hand hygiene after cleaning resident's rooms. 2. Perform appropriate hand hygiene while providing wound care treatment for one od one residents (Resident 15). 3. Change one of one sampled residents (Resident 66) oxygen tubing every seven days. These deficient practices had the potential to result in cross contamination of residents' environment, and the potential to spread microorganisms between the residents and the public.
November 9, 2023Complaint inspection, Infection control · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow their infection prevention and control policy and procedure (P&P) by failing to report the facility's Coronavirus Disease ([Covid-19] a highly contagious respiratory infection caused by a virus that could easily spread from person to person) outbreak (at least one confirmed Covid-19 resident case who had resided in the facility for at least 7 days) to the California Department of Public Health (CDPH) District Office. This deficient practice had the potential to result in a delay of the District Office' response to the the facility's Covid-19 outbreak and result in the spread of covid-19 infection to other residents, staff, and visitors.
Fire safety inspections
9 fire safety citations on file: 1 on January 23, 2026, 1 on January 13, 2025, 7 on December 29, 2023.
Every fire safety citation9 citations
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install a fire alarm system that can be heard throughout the facility.
- D Install an approved automatic sprinkler system.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 19, 2024 | Fine | $17,088 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.14 | 4.52 | 3.86 |
| Registered nurses | 0.32 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.71 | 4.09 | 3.42 |
| Nurse aides | 2.53 | ||
| Licensed practical nurses | 1.29 | ||
| Nursing staff turnover (share who left in a year) | 28.8% | 36.7% | 45.8% |
| Registered nurse turnover | 28.6% | 38.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.31 on weekdays and 3.71 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.22 in April to June 2025 to 4.14 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.14 | 0.32 | 4.31 | 3.71 | 1.4% | 0 of 90 | 94 |
| Oct to Dec 2025 | 4.09 | 0.27 | 4.24 | 3.71 | 0.9% | 0 of 92 | 94 |
| Jul to Sep 2025 | 4.11 | 0.29 | 4.27 | 3.70 | 0.0% | 0 of 92 | 91 |
| Apr to Jun 2025 | 4.22 | 0.33 | 4.39 | 3.80 | 0.1% | 0 of 91 | 90 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.4 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.7 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.9 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.4 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.7 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.6 | 1.8 |
Owners and operators
Legal business name: AGVA LLC. CMS links this home to Aspen Skilled Healthcare, a group of 35 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Agva LLC | 5% or greater direct ownership interest | Organization | 100% | 01/09/2015 |
| Aspen Skilled Healthcare Inc | Indirect ownership interest | Organization | 05/19/2016 | |
| Jacaranda Healthcare Group LLC | Indirect ownership interest | Organization | 01/01/2023 | |
| Bradshaw, Peter | Indirect ownership interest | Individual | 07/07/2023 | |
| Elsner, Eric | Indirect ownership interest | Individual | 05/19/2016 | |
| Kirkwood, Jared | Indirect ownership interest | Individual | 01/01/2019 | |
| Orgill, Craig | Indirect ownership interest | Individual | 01/01/2019 | |
| Parti, Rajesh | Indirect ownership interest | Individual | 05/19/2016 | |
| Parti, Shruty | Indirect ownership interest | Individual | 05/19/2016 | |
| Paxman, Marcus | Indirect ownership interest | Individual | 04/01/2022 | |
| Aspen Skilled Healthcare Inc | 5% or greater mortgage interest | Organization | 02/09/2022 | |
| White Oak Healthcare Finance LLC | 5% or greater mortgage interest | Organization | 02/09/2022 | |
| Caslmon, Timothy | Managing control - governing body | Individual | 01/01/2023 | |
| Thompson, Stephen | Managing control - governing body | Individual | 01/01/2023 | |
| Agva LLC | Operational/managerial control | Organization | 05/19/2016 | |
| Caslmon, Timothy | Operational/managerial control | Individual | 01/01/2023 | |
| Davoudian, Sohail | Operational/managerial control | Individual | 03/01/2024 | |
| Punzalan, Imelda | Operational/managerial control | Individual | 08/18/2022 | |
| Thompson, Stephen | Operational/managerial control | Individual | 01/01/2023 | |
| Varley, Jason | Operational/managerial control | Individual | 06/26/2024 | |
| Agva LLC | Adp of the SNF | Organization | 05/19/2016 | |
| Aspen Skilled Healthcare Inc | Adp of the SNF | Organization | 02/09/2022 | |
| Cgva, LLC | Adp of the SNF | Organization | 02/09/2022 | |
| Jacaranda Healthcare Group LLC | Adp of the SNF | Organization | 01/01/2023 | |
| White Oak Healthcare Finance LLC | Adp of the SNF | Organization | 05/19/2016 | |
| Bradshaw, Jeffrey | Adp of the SNF | Individual | 02/09/2022 | |
| Brady, Vern | Adp of the SNF | Individual | 02/09/2022 | |
| Case, Ryan | Adp of the SNF | Individual | 02/09/2022 | |
| Caslmon, Timothy | Adp of the SNF | Individual | 01/01/2023 | |
| Davoudian, Sohail | Adp of the SNF | Individual | 03/01/2024 | |
| Jurado, Frank | Adp of the SNF | Individual | 01/01/2023 | |
| Paxman, Marcus | Adp of the SNF | Individual | 01/01/2023 | |
| Punzalan, Imelda | Adp of the SNF | Individual | 08/18/2022 | |
| Thompson, Stephen | Adp of the SNF | Individual | 01/01/2023 | |
| Varley, Jason | Adp of the SNF | Individual | 06/26/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on July 31, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 14 problems in this area, most recently on July 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on July 7, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on January 23, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.71 hours per resident per day, below the California average of 4.09.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Gardena Convalescent Center Gardena, 0.2 mi · 3 of 5 stars · 50 citations
- Rosecrans Care Center Gardena, 0.5 mi · 3 of 5 stars · 52 citations
- Memorial Hospital of Gardena D/P SNF Gardena, 0.6 mi · 4 of 5 stars · 32 citations
- Clear View Convalescent Center Gardena, 0.7 mi · 5 of 5 stars · 13 citations
- Clear View Sanitarium Gardena, 0.7 mi · 5 of 5 stars · 14 citations
- West Gardena Post Acute Gardena, 1.1 mi · 2 of 5 stars · 39 citations
- Las Flores Convalescent Hospital Gardena, 1.8 mi · 1 of 5 stars · 76 citations
- View Heights Conv Hosp Los Angeles, 2 mi · 2 of 5 stars · 72 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Kei-Ai South Bay Healthcare Center's Medicare star rating?
- CMS rates Kei-Ai South Bay Healthcare Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Kei-Ai South Bay Healthcare Center get at its last inspection?
- 14 health deficiencies at the standard inspection on January 23, 2026. The California average is 15.6.
- Has Kei-Ai South Bay Healthcare Center been fined?
- Yes. CMS lists 1 fine totaling $17,088 in the last three years.
- Does Kei-Ai South Bay Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Kei-Ai South Bay Healthcare Center?
- CMS lists 35 owners and managers, and links the home to Aspen Skilled Healthcare. Legal business name: AGVA LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.