Home / Massachusetts / Springfield
Loomis Lakeside at Reeds Landing
807 Wilbraham Road, Springfield, MA 01109 · Hampden County · (413) 782-1800
42 certified beds, about 40 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225691 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 12, 2026, inspectors cited 0 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 8 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.90 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
26.8% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
January 12, 2026Standard inspection · 0 citations
November 18, 2024Standard inspection · 3 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to adhere to infection control practice standards to prevent the development and transmission of communicable diseases and infections in the facility, and for one Resident (#7) out of a total sample of 12 residents. Specifically, the facility failed to: 1) Develop and implement a Water Management Program to reduce the risk of Legionella growth and spread in the facility. 2) Ensure that infection control practices were adhered to during the removal of Personal Protective Equipment (PPE: equipment, such as a gown, gloves, mask, etc., that is worn to protect from the spread of infection) during observation of a medication administration process with Nurse #1. [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that one Resident (#14) out of a total sample of 12 residents, with limited range of motion (ROM) received appropriate care and services to maintain and/or improve their mobility function. Specifically, the facility failed to implement an Occupational Therapy (OT) recommendation for a carrot device (an assistive or orthotic device used in a hand with a contracture, or permanent tightening of muscles, tendons or ligaments that limits movement of a joint or body part) for Resident #14 to prevent further loss of range of motion and skin breakdown.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, and interview, the facility failed to maintain complete and accurate medical records for one Resident (#34) out of a total sample of 12 residents. Specifically, the facility failed to ensure that complete and accurate documentation of neurological assessments were completed as required after Resident #34 sustained a fall, striking his/her head.
August 3, 2023Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and policy review, the facility failed to maintain a clean and sanitary environment in the kitchen and adhere to safe food practices relative to labeling, dating and removal of expired food. Specifically, the facility staff failed to ensure that: a) food items for resident consumption were stored, labeled, dated, and not expired. b) kitchen equipment was properly cleaned and sanitized. c) staff wore proper hair restraints.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews and records review, the facility failed to develop and implement a comprehensive person-centered care plan for four Residents (#14, #16, #37 and #3) out of a total sample of 12 residents. Specifically, 1. For Resident #14, the facility failed to implement a care plan relative to falls for a Resident who was considered high risk for falls and injury by: a) not following a wheelchair recommendation, and b) not following the care plan pertaining to falls assessments. 2. For Resident's #16, #37, the facility failed to implement a care plan relative to skin assessments for individuals who were considered high risk for skin breakdown. 3. For Resident #3, the facility failed to implement recommendations made by the Wound Specialist Nurse Practitioner (NP).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interview and record review, the facility failed to follow Physician's orders for one Resident (#14) out of a total sample of 12 residents. Specifically, 1. For Resident #14, the facility staff failed to refer the Resident to a Urology Consultant for evaluation and management, as ordered by the Physician.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to practice acceptable standards of infection control and prevention for two Residents (#1 and #37) out of three applicable residents, out of a total sample of 12 residents. Specifically, the facility failed to: 1. Ensure that staff handled linens in such a manner to prevent contamination. 2. For Resident #1, ensure a Foley catheter (a thin, flexible tube placed through the urethra into the bladder to drain urine from the body) drainage bag was placed properly to prevent contamination. 3. For Resident #37, ensure that staff utilized personal protective equipment (PPE) while providing care to the Resident who was on Enhanced Barrier Precautions.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to provide education, assess for eligibility, and offer Pneumococcal Vaccination per the Centers for Disease Control and Prevention (CDC) recommendations for two Residents (#14 and #31) out of a sample of five residents. Specifically, 1. For Resident #14, the facility staff failed to offer 20-Valent Pneumococcal Conjugate Vaccine (PCV20). 2. For Resident #31, the facility staff failed to offer either PCV20 or Pneumococcal Conjugate Vaccine 15 (PCV15).
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.90 | 3.86 | 3.86 |
| Registered nurses | 0.73 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.47 | 3.48 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 26.8% | 38.2% | 45.8% |
| Registered nurse turnover | 25.0% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.08 on weekdays and 3.47 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.05 in April to June 2025 to 3.90 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.90 | 0.73 | 4.08 | 3.47 | 2.0% | 0 of 90 | 40 |
| Oct to Dec 2025 | 3.77 | 0.62 | 3.92 | 3.40 | 2.1% | 0 of 92 | 40 |
| Jul to Sep 2025 | 4.04 | 0.84 | 4.20 | 3.61 | 2.8% | 2 of 92 | 39 |
| Apr to Jun 2025 | 4.05 | 0.85 | 4.16 | 3.75 | 2.0% | 1 of 91 | 39 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Massachusetts
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Massachusetts, all employers | |||
| CNAs (nursing assistants) | $22.44 | $21.32 to $23.94 | 38,130 |
| LPNs and LVNs | $38.57 | $34.91 to $40.66 | 13,210 |
| Registered nurses | $50.27 | $42.05 to $65.44 | 88,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.4 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.7 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.6 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 12.9 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.3 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.5 | 1.8 |
Owners and operators
Legal business name: LOOMIS SENIOR LIVING, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Loomis Communities, Inc. | 5% or greater direct ownership interest | Organization | 100% | 08/10/2009 |
| Jarry, Michael | Corporate officer | Individual | 09/02/2024 | |
| Mantoni, Margaret | Corporate officer | Individual | 02/02/2020 | |
| Lapointe, Brian | Operational/managerial control | Individual | 06/19/1995 | |
| Mintz, Joshua | Operational/managerial control | Individual | 06/01/2019 | |
| Todd, Lori | Operational/managerial control | Individual | 02/10/2001 | |
| Willetts, Lynda | Operational/managerial control | Individual | 11/15/2021 | |
| Loomis Communities, Inc. | Adp of the SNF | Organization | 03/19/2025 | |
| Mintz, Joshua | Adp of the SNF | Individual | 02/26/2025 | |
| Todd, Lori | Adp of the SNF | Individual | 02/10/2001 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on November 18, 2024: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on November 18, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on November 18, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on August 3, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.47 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Sixteen Acres Health and Rehabilitation Center LLC Springfield, 1.8 mi · 4 of 5 stars · 28 citations
- Julian J Levitt Family Nursing Home Longmeadow, 3.6 mi · 4 of 5 stars · 21 citations
- Chicopee Rehabilitation and Nursing Chicopee, 3.7 mi · 3 of 5 stars · 25 citations
- East Longmeadow Skilled Nursing Center East Longmeadow, 3.8 mi · 4 of 5 stars · 30 citations
- Chestnut Hill Health and Rehabilitation Center LLC East Longmeadow, 4.4 mi · 3 of 5 stars · 28 citations
- Care One at Redstone East Longmeadow, 4.4 mi · 2 of 5 stars · 51 citations
- Agawam East Rehab and Nursing Agawam, 4.8 mi · 5 of 5 stars · 17 citations
- Agawam North Rehab and Nursing Agawam, 4.8 mi · 1 of 5 stars · 28 citations
Common questions
- What is Loomis Lakeside at Reeds Landing's Medicare star rating?
- CMS rates Loomis Lakeside at Reeds Landing 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Loomis Lakeside at Reeds Landing get at its last inspection?
- 0 health deficiencies at the standard inspection on January 12, 2026. The Massachusetts average is 6.8.
- Has Loomis Lakeside at Reeds Landing been fined?
- CMS lists no fines in the last three years.
- Does Loomis Lakeside at Reeds Landing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Loomis Lakeside at Reeds Landing?
- CMS lists 10 owners and managers. Legal business name: LOOMIS SENIOR LIVING, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.