Home / Massachusetts / Chicopee
44 New Lombard Road, Chicopee, MA 01020 · Hampden County · (413) 592-7738
68 certified beds, about 64 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225539 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on April 28, 2026, inspectors cited 4 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
Of 25 health citations since September 2023, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $7,901 in the last three years; the largest was $7,901, and the latest is dated September 28, 2023.
Nurses and nurse aides worked 3.55 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
32.1% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Inspectors wroteBased on records reviewed and interviews, the facility failed to ensure newly hired employees' records contained evidence of the 2025-2026 COVID-19 vaccination for four employees (Certified Nursing Assistant [CNA] #5, Dietary Staff #1, Housekeeping Staff #1, Nurse #5), placing staff and residents at an increased risk of becoming infected with Coronavirus disease (COVID-19: an infection caused by the SARS-CoV-2 virus), out of a total of five newly hired employees records reviewed. Specifically, the facility failed to:Ensure the employees' records contained evidence of the 2025-2026 COVID-19 vaccination, or that the newly hired employees were offered the most up-to-date (2025-2026) COVID-19 vaccine or were provided information on obtaining the COVID-19 vaccine, when she/he was eligible. [...]
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide reasonable accommodation pertaining to a bed for one Resident (#70) out of a total sample size of 16 residents. Specifically, for Resident #70, the facility failed to provide the option of a bed extender to prevent his/her lower extremities from hitting the wooden footboard, when the Resident was admitted with lower extremity cellulitis, an ankle sprain and a right heel deep tissue injury (DTI), placing him/her at risk for further lower extremity injury.
Inspectors wroteBased on observations, interviews, and records reviewed, the facility failed to provide care and services that met professional standards of practice relative to the administration and storage of medications for two Residents (#44 and #34), out of a total sample of 16 residents. Specifically, For Resident #44, the facility failed to maintain professional standards of practice during the administration of medications, when medications were left unattended by the Nurse on 4/26/26 and 4/28/26 for the Resident to administer independently when the Resident had a preference and consented to have the Nurse administer medications on 3/19/26 and was not assessed by the facility staff for the ability to safely self-administer medications. [...]
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure devices used to treat a decrease in range of motion (ROM) due to contractures and prevent further reduction or worsening of contractures were implemented as ordered by the Physician, for one Resident (#34), out of a total sample of 16 residents. Specifically, the facility failed to ensure the following devices were implemented as recommended by the Occupational Therapist (OT) and as ordered by the Physician increasing the potential for decreased range of motion, worsening contractures, pain, and impaired skin integrity:-A soft sling to be utilized during the day shift (7:00 A.M. [...]
Inspectors wroteBased on observation, interview, and record review, the facility failed to notify the Physician/Physician Assistant (PA) of changes in condition for two Residents (#35 and #58) out of a total sample of 17 residents. Specifically, the facility failed to: 1. For Resident #35, notify the Physician/ PA timely of significant weight loss experienced by the Resident. 2. For Resident #58, ensure the Physician/PA was notified when the Resident had a significant weight change and continued significant weight decline.
Inspectors wroteBased on interview, and record review, the facility failed to ensure that Significant Change in Status Minimum Data Set [MDS] Assessments (SCSA) was completed for one Resident (#54) out of a total sample of 17 residents. Specifically, for Resident #54, the facility failed to ensure that a SCSA was completed when the Resident had a decline in activities of daily living (ADLs) and developed a new pressure ulcer.
Inspectors wroteBased on interview, and record review, the facility failed to follow professional standards of practice relative to administering medication for one Resident (#42) out of a total sample of 17 residents. Specifically, for Resident #42, the facility failed to ensure that prescribed Insulin (medication used to treat diabetes) was administered within one hour before or one hour after the ordered time.
Inspectors wroteBased on interview, and record review, the facility failed to maintain acceptable parameters of nutritional status for one Resident (#35) out of a total sample of 17 residents. Specifically, for Resident #35, the facility failed to address significant weight loss and implement nutritional interventions when the Resident was identified to have greater than 10 percent (%) weight loss.
Inspectors wroteBased on interview, and record review, the facility failed to ensure that recommendations made by the Consultant Pharmacist during a monthly Medication Regimen Review (MRR) were reviewed by the Physician as required for one Resident (#214), of five applicable residents reviewed for unnecessary medications, out of a total sample of 17 residents.
Inspectors wroteBased on record review, and interview, the facility failed to provide continuity of care related to Hospice Services for one Resident (#42) out of a total sample of 17 residents. Specifically, for Resident #42, the facility failed to: -designate a member of the interdisciplinary team (IDT) responsible for working with Hospice Representatives to coordinate care provided by the facility staff and Hospice staff. -obtain the most recent Hospice Plan of Care and ensure that it was readily available.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that infection control practices were implemented to prevent the spread of infection on two Units (North Unit and [NAME] Unit) of two units observed. Specifically, the facility failed to: 1. For Resident #164 who resided on the North Unit, ensure that staff utilized proper Enhanced Barrier Precautions (EBP - set of infection control practices that uses Personal Protective Equipment (PPE) such as gowns and gloves to reduce the spread of multidrug resistant organism to residents who are at risk due to having a wound or indwelling medical device). 2. [...]
Inspectors wroteBased on observation, and interview, the facility failed to ensure that patient care equipment was maintained in a safe operating condition for one Resident (#3) out of a total sample of 17 residents. Specifically, for Resident #3, the facility failed to ensure that his/her wheelchair was maintained in safe condition when the left cushioned armrest of the Resident's wheelchair was missing leaving a metal bar and exposed screw and placing the Resident at risk of injury.
Inspectors wroteBased on interview, and record review, the facility failed to ensure that the Minimum Data Set (MDS) Assessment was coded accurately for one Resident (#35) out of a total sample of 17 residents. Specifically, the facility failed to ensure that the most recent MDS Assessment was coded accurately relative to weight loss for Resident #35.
Inspectors wroteBased on observation, interview and policy review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the facility staff failed to: 1a. Ensure kitchen cleanliness and store and prepare food in the main kitchen area in a manner that would prevent contamination and food-borne illnesses. 1b. Ensure food was stored in a manner to prevent food-borne illnesses in two out of two unit-based kitchen areas. 2. Ensure that a process was in place to safely reheat food and beverages for the residents.
Inspectors wroteBased on observations and interviews, the facility failed to provide a resident environment that was free from potential hazards on one Unit (North Unit) out of two Units observed. Specifically, the facility staff failed to ensure that smoking materials were stored in a secured location, that was out of sight and not accessible to the residents.
Inspectors wroteBased on observations, interviews, and policy review, the facility failed to ensure medications and medical supplies were stored in a secure manner on two Units (North Unit and [NAME] Unit) out of two units observed and the main hallway of the facility. Specifically, the facility staff failed to ensure that: 1. Two treatment carts and one medication/medical supply storage cart were locked and not accessible to residents, non-authorized staff and visitors. 2. A medication storage closet located on the main hallway of the facility was locked.
Inspectors wroteBased on observation, interview and record review, the facility failed to develop a care plan for one Resident (#28) and implement the plan of care for two Residents (#41 and #57) out of a total sample of 15 residents. Specifically, the facility staff failed to: 1. Develop a care plan relative to monitoring the side effects of an anticoagulant medication (medication used to thin the blood) for Resident #28. 2. Obtain laboratory testing relative to anticonvulsant medication (medication used to control seizure activity) monitoring as ordered for Resident #41. 3. Perform fingerstick blood sugar (FSBS) monitoring (used to measure the amount of glucose in the blood) as ordered for Resident #57.
Inspectors wroteBased on observation, record review, policy and interview, the facility failed to provide care and services for an indwelling urinary/Foley catheter (a flexible tube that passes through the urethra and into the bladder to drain urine outside the body) for one Resident (#53) out of a total sample of 15 residents. Specifically, the facility staff failed to verify the correct size indwelling urinary catheter as ordered by the Physician and ensure the verified size catheter was in place for Resident #53, to prevent catheter related complications.
Inspectors wroteBased on observation, interview, policy and record review, the facility failed to provide appropriate care, services, and monitoring of a gastrostomy tube (G-tube- a tube that is placed directly into the stomach through an abdominal wall incision for administration of food, fluids, and medication, also referred to as a feeding tube) for one Resident (#26) out of a total sample of 15 residents. Specifically, the facility staff failed to verify proper placement of a G-tube every shift as ordered by the Physician to prevent complications of enteral (passing through the gastrointestinal [GI] tract) feeding.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure that an accurate medication reconciliation was completed upon admission to the facility from a hospitalization for one Resident (#28) out of a total sample of 15 residents. Specifically, the facility staff failed to: -For Resident #28, ensure that Lasix (a medication used to rid the body of extra fluid) medication was not re-started when the Resident was re-admitted to the facility following a hospital stay with a diagnosis and Physician documentation that indicated the medication should be held (not administered).
Inspectors wroteBased on interview and record review, the facility failed to ensure one Resident (#49) out of a total sample of 15 residents, received the recommended treatment to address his/her mental health conditions. Specifically, the facility staff failed to ensure that recommendations made by the Psychiatric Nurse Practitioner (NP) for medication changes were reviewed by the Resident's attending Physician and implemented.
Inspectors wroteBased on record review and interview, the facility failed to ensure that the Resident and/or Resident Representative was notified in writing of a transfer or discharge and that a representative in the Office of the State Long Term Care Ombudsman was also notified for five Residents (#41, #39, #52, #46, and #57) out of six applicable residents, out of a total sample of 15 residents. Specifically, the facility staff failed to ensure: 1. For Resident #41, that the Resident and/or Resident Representative was notified in writing, and the reason given for a transfer or discharge. 2. that the Office of the State Long Term Care Ombudsman was notified of the transfer/discharges for Residents #41, #46, #57, #39, and #52.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Bed-Hold Policy was provided at the time of transfer to a hospital or shortly thereafter to one Resident (#41) and/or the Resident's Representative, out of a total sample of 15 residents.
Inspectors wroteBased on observation, records reviewed and interviews for one of three sampled residents (Resident #1), who was assessed by nursing as being at an increased risk for falls and who required assistance of two staff members with the use of a mechanical lift for safe transfers, the Facility failed to ensure staff consistently implemented and followed interventions from his/her plan of care related to his/her individual care needs related to transfers. On 09/04/23 during the day shift, a Certified Nurse Aide transferred Resident #1 out of bed, alone, and without a mechanical lift, resulting in him/her being lowered to the floor. [...]
Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1), who was assessed by nursing as being at an increased risk for falls, and who required extensive assistance from two staff members with the use of a mechanical lift during transfers, the Facility failed to ensure he/she was provided with the necessary level of staff assistance and assistive device during a transfer to maintain his/her safety in an effort to prevent an incident and/or accident resulting in an injury. On 09/04/23, during the day shift, Certified Nurse Aide (CNA) #1 attempted to transfer Resident #1 without a mechanical lift and without a second staff member present to assist her, Resident #1's knees buckled, and she lowered him/her to the floor. [...]
15 fire safety citations on file: 10 on April 28, 2026, 2 on February 18, 2025, 3 on February 28, 2024.
| Date | Penalty | Amount or length |
|---|---|---|
| September 28, 2023 | Fine | $7,901 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.55 | 3.86 | 3.86 |
| Registered nurses | 0.28 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.36 | 3.48 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 32.1% | 38.2% | 45.8% |
| Registered nurse turnover | 20.0% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.22 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.36 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.35 in April to June 2025 to 3.55 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.55 | 0.28 | 3.63 | 3.36 | 0.0% | 0 of 90 | 64 |
| Oct to Dec 2025 | 3.43 | 0.30 | 3.54 | 3.17 | 0.0% | 0 of 92 | 63 |
| Jul to Sep 2025 | 3.38 | 0.35 | 3.49 | 3.11 | 0.0% | 0 of 92 | 62 |
| Apr to Jun 2025 | 3.35 | 0.41 | 3.45 | 3.09 | 0.0% | 0 of 91 | 62 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Massachusetts, all employers | |||
| CNAs (nursing assistants) | $22.44 | $21.32 to $23.94 | 38,130 |
| LPNs and LVNs | $38.57 | $34.91 to $40.66 | 13,210 |
| Registered nurses | $50.27 | $42.05 to $65.44 | 88,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.2 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.3 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.5 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 32.0 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.5 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.5 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Chicopee Rehabilitation and Nursing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (45.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
45.1% this home
No different from the national rate
US median of homes 51.5% · Massachusetts: 121 better, 19 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 146 eligible stays.
13.2% this home
No different from the national rate
US median of homes 10.7% · Massachusetts: 4 better, 15 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 149 eligible stays.
8.1% this home
No different from the national rate
US median of homes 7.1% · Massachusetts: 5 better, 4 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 86 eligible stays.
61.5% this home
Median of homes: Massachusetts51.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 52 residents counted.
0.0% this home
Median of homes: Massachusetts0.4% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 69 residents counted.
2.3% this home
Median of homes: Massachusetts2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 69 residents counted.
100.0% this home
Median of homes: Massachusetts99.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 35 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: CHICOPEE REHABILITATION AND NURSING CENTER LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kaczynski, Kevin | Managing control - governing body | Individual | 07/29/2024 | |
| Kaczynski, Kevin | Operational/managerial control | Individual | 07/29/2024 | |
| Steinberg, Gerald | Operational/managerial control | Individual | 01/01/2025 | |
| Kaczynski, Kevin | Adp of the SNF | Individual | 04/08/2025 | |
| Steinberg, Gerald | Adp of the SNF | Individual | 07/09/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.