Medilodge at the Shore
900 South Beacon Boulevard, Grand Haven, MI 49417 · Ottawa County · (616) 846-1850
126 certified beds, about 113 residents a day · For profit - Corporation · Medicare and Medicaid since 1980
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235356 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 15, 2025, inspectors cited 10 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 37 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.62 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.95 of those hours.
40.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
509/23
204/24
105/24
1109/24
301/25
203/25
1008/25
312/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
31D
3E
2F
Potential for minimal harm
0A
0B
0C
December 10, 2025Complaint inspection · 3 citations
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to intake #: 2674458Based on interview and record review, the facility failed to 1.) implement the facility policy for pressure injuries/wound management and 2.) ensure treatments were completed as ordered, for 5 of 15 residents (Resident #6, #9, #11, #12, and #13) reviewed for alterations in skin integrity.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteThis citation refers to intake 2647067. Based on interview and record review, the facility failed to report timely of an allegation of abuse to the state survey agency for 2 of 5 residents (R3 and R4) reviewed for abuse.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteThis citation pertains to intake #: 2674458Based on observation, interview, and record review, the facility failed to ensure resident care plans were reviewed, revised, and implemented for 1 of 15 residents (Resident #6) reviewed for comprehensive person-centered care plans.
August 15, 2025Standard inspection · 10 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement their infection control programs policies and procedures. Resident #6 (R6) Review of an admission Record reflected R6 admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, legal blindness, dysphagia following cerebral infarction and gastrostomy status (a feeding tube). Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] reflected R6 was severely cognitively impaired and is dependent on staff for care. Review of a Care Plan initiated 4/5/2024 reflected R6 required Enhanced Barrier Precautions related to feeding tube. The goal of the care plan was that R6 would have a reduced risk of acquiring an infection. [...]
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to provide the influenza immunizations and pneumococcal immunization per consent and the recommendation by the Centers for Disease Control and Prevention (CDC) for 4 residents (Resident #124, #11, #96, and #1) out of 5 residents reviewed for immunizations, resulting in residents not receiving the pneumococcal and/or influenza immunization.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, the facility failed to follow professional standards for medication administration for 3 residents (R124, R81 and R86) out of 8 residents reviewed for nursing professional standards of practice.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow policies and procedures and physician orders for pressure ulcer care for 1 (R108) of 4 residents reviewed for pressure ulcers.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow physician orders and the care plan for 1 (R25) of one resident reviewed for range of motion.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and record review, the facility failed to have policies and procedures for tube feed positioning, follow standards of practice for positioning, and follow physician orders for 1 (R108) of 2 residents reviewed for tube feedings.
- D Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on interview and record review, the facility failed to ensure that the physician, or non-physician practitioner conducted a face-to-face visit at least once every 60 days after the initial 90 days post-admission visits for 1 of 23 sampled residents (R7).
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacist sent a report for a medication recommendation/comment and/or a physician reviewed the pharmacy recommendation for 1 of 5 residents (R7) reviewed for monthly pharmacy medication regimen reviews.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to appropriately label medications in 1 of 2 medication carts inspected (Southwest Medication Cart).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure the medical records for 1 of 23 sample residents (R7) was complete and accurate.
March 20, 2025Complaint inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteThis citation is related to intake # MI00151188 Based on interview and record review, the facility failed to follow professional standards for medication administration for one of three residents (Resident #4) reviewed for medication errors.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteThis citation pertains to intake # MI00151188 Based on observation, interview, and record review, the facility failed to follow the standards of practice for two of two residents reviewed (Resident #7 and Resident #8) for tube feeding.
January 9, 2025Complaint inspection · 3 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteThis citation pertains to Intake Number MI00149340. Based on observation, interview, and record review, the facility failed to ensure that (1) Resident's needs were met timely and that (2) Call lights were within reach for two residents ( Resident #6, Resident #9) of four residents reviewed for accommodation of needs.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation is related to intake Number MI00149340. Based on observation, interview, and record review the facility failed to provide quality care to two residents (Resident#1 and Resident #6) out of 5 residents reviewed.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteThis citation is related to Intake Number MI00147654 Based on observation, interview, and record review the facility failed to secure 1 of 4 unattended medication carts.
September 18, 2024Standard inspection · 11 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision, conduct timely root cause analysis of fall incidents, implement appropriate interventions to prevent future falls and re-evaluate the effectiveness of interventions for 3 residents (R48, R102, and R456) out of 3 residents reviewed for falls, resulting in R48 falling and sustained a wrist fracture and R102 fell and sustained a laceration requiring emergency room treatment.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to accurately assess/implement advanced directives (upon admission) for 2 Residents (R102 and R110) of 4 Residents reviewed for advanced directives.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure: 1) that a Pre-admission Screening and Resident Review (PASARR) Level I was completed timely for the annual review and 2) that the PASARR Level II was completed for 1 of 2 residents (R71) reviewed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations interview and record review the facility failed to follow the care plan for 1 Resident (R465) for assistance with eating.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to adequately assess one resident (R465) for hydration and food intake of 1 Resident reviewed for nutrition.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations, interviews and record review, the facility failed to follow up on dialysis concerns for 1 Resident (R26) of 2 Residents reviewed for dialysis.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacist reported identified irregularities to the physician for 1 of 5 residents (R80) reviewed for monthly pharmacist Medication Regimen Reviews, resulting in the potential for the physician not being aware of drug irregularities.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to adhere to the physicians ordered time frame for administration of a controlled substance (Oxycodone) when administered five hours early to one Resident (R63) of five residents reviewed for administration of controlled substances.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to maintain complete medical record for 3 of 23 sampled residents (R71, R102, and R415), resulting in the potential for providers not having an accurate and complete picture of the resident's stay at the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for one resident (R5) of 23 residents reviewed for infection control practices.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to ensure immunizations were offered and provided to one resident (R29) of 5 residents reviewed for immunizations.
May 29, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake: MI00144606 Based on interview and record review, the facility failed to 1.) assess and monitor pressure injuries/wounds, 2.) ensure pressure injury/wound assessments were complete, accurate, and documented in the resident record, 3.) notify the provider and the DPOA (Durable Power of Attorney) of new and deteriorating pressure injuries/wounds, and 4.) provide ordered wound treatments and ensure treatments were in place for pressure injuries/wounds for 1 of 3 residents (Resident #2) reviewed for alterations in skin integrity/pressure ulcers, resulting in incomplete and inaccurate wound assessment and a delay in wound treatment.
April 17, 2024Complaint inspection · 2 citations
- F Keep all essential equipment working safely.
Inspectors wroteThis citation pertains to intake M100139912. Based on interview and record review, the facility failed to have a system in place to ensure routine monitoring of patient care equipment for safe and functional condition with the potential to affect the safety of all residents residing in the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteThis citation pertains to MI00140080 Based on observation, interview, and record review, the facility failed to ensure infection control practices were followed to ensure proper hand hygiene was performed 1). During tray meal pass on the Northwest Hall 2). during incontinence care for 1 resident (R11), resulting in the potential of cross-contamination and the spread of illness and disease.
September 14, 2023Standard inspection · 5 citations
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to respond to weight gain for one resident, Resident #88 (R88) reviewed for weight changes. This deficient practice resulted in a 17.3% (64 lbs.) weight/fluid gain in 30 days for R88 with the potential for decline in health status and comprised respiratory functioning.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility staff failed to conduct a count on the controlled substance before taking possession of the keys to the medication cart for 2 of 4 medication carts. This deficient practice resulted in the potential for misappropriation and diversion of resident medications.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to secure medications for 1 of 4 medication carts (Southwest Unit) and medications for Resident #57 (R57), reviewed for medication storage. This deficient practice resulted in the potential for loss or diversion to occur.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure equipment and physical facilities were maintained in proper working order, potentially affecting all residents that receive food and beverages from the dining rooms and kitchen. During a follow up kitchen tour on 09/13/23 at 11:02 AM with Dietary Manager (DM) R the following concerns were observed: 1.) The first basin of the 3-Compartment Sink was observed to not be functioning due to the drain lines being disconnected from the sink's basin. DM R stated our garbage disposal broke, and it was removed. 2.) The floor drain beneath the 3-Compartment Sink was observed not draining properly. As the water from the sink's basin was released it would back up in the drain and flow onto the flooring. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to provide and document care and failed to implement the plan of care for one dependent Resident #82 (R82), resulting in scheduled personal hygiene not being performed and the potential for all facility residents to not be offered planned hygiene care and the potential for loss of self-worth.
Fire safety inspections
25 fire safety citations on file: 15 on August 15, 2025, 6 on September 18, 2024, 4 on September 14, 2023.
Every fire safety citation25 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct risk assessment and an All-Hazards approach.
- F Develop Emergency Preparedness policies and procedures.
- F Address subsistence needs for staff and patients.
- F Establish emergency prep training and testing.
- F Install a fire alarm system that can be heard throughout the facility.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Have properly sized and located compartments to protect residents from smoke.
- F Provide a written emergency evacuation plan.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Install corridor and hallway doors that block smoke.
- D Ensure proper usage of power strips and extension cords.
- F Have simulated fire drills held at unexpected times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.62 | 3.99 | 3.86 |
| Registered nurses | 0.95 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.01 | 3.50 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 0.35 | ||
| Nursing staff turnover (share who left in a year) | 40.0% | 44.1% | 45.8% |
| Registered nurse turnover | 27.8% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.86 on weekdays and 3.01 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.62 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.62 | 0.95 | 3.86 | 3.01 | 0.0% | 0 of 90 | 113 |
| Oct to Dec 2025 | 3.60 | 0.94 | 3.80 | 3.08 | 0.0% | 0 of 92 | 112 |
| Jul to Sep 2025 | 3.52 | 0.80 | 3.70 | 3.08 | 0.0% | 0 of 92 | 113 |
| Apr to Jun 2025 | 3.45 | 0.56 | 3.57 | 3.15 | 0.0% | 0 of 91 | 109 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.6 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.1 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.5 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.7 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.2 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.1 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 29.0 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.6 | 1.8 |
Owners and operators
Legal business name: GRAND HAVEN OPCO, LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| B&y Healthcare S Corp | 5% or greater direct ownership interest | Organization | 46% | 09/01/2018 |
| Cody Healthcare S Corp | 5% or greater direct ownership interest | Organization | 46% | 09/01/2018 |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 46% | 09/01/2018 |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 46% | 09/01/2018 |
| Norcross, Robert | Contracted managing employee | Individual | 09/01/2018 | |
| Rogers, Stacey | Contracted managing employee | Individual | 09/01/2018 | |
| Kirk, Kristine | W-2 managing employee | Individual | 09/01/2018 | |
| Century Healthcare Management LLC | Operational/managerial control | Organization | 09/01/2018 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 09/01/2018 | |
| Flashner, Craig | Operational/managerial control | Individual | 09/01/2018 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 09/01/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on December 10, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on December 10, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on August 15, 2025: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on August 15, 2025: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.01 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- Riverside Nursing Centre Grand Haven, 1.1 mi · 1 of 5 stars · 53 citations
- Heartwood Lodge Trinity Health Spring Lake, 3 mi · 1 of 5 stars · 37 citations
- Roosevelt Park Nursing and Rehabilitation Communit Muskegon, 10.6 mi · 2 of 5 stars · 50 citations
- Optalis Health & Rehabilitation of Muskegon Muskegon, 11.3 mi · 2 of 5 stars · 45 citations
- Christian Care Nursing Center Muskegon, 11.4 mi · 2 of 5 stars · 36 citations
- Lake Woods Nursing & Rehabilitation Center Muskegon, 11.7 mi · 2 of 5 stars · 41 citations
- Harbor Terrace Senior Living Muskegon, 12.5 mi · 5 of 5 stars · 7 citations
- Hillcrest Nursing and Rehabilitation Community North Muskegon, 15.1 mi · 5 of 5 stars · 18 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Medilodge at the Shore's Medicare star rating?
- CMS rates Medilodge at the Shore 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medilodge at the Shore get at its last inspection?
- 10 health deficiencies at the standard inspection on August 15, 2025. The Michigan average is 9.9.
- Has Medilodge at the Shore been fined?
- CMS lists no fines in the last three years.
- Does Medilodge at the Shore accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medilodge at the Shore?
- CMS lists 11 owners and managers, and links the home to Medilodge. Legal business name: GRAND HAVEN OPCO, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.