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Mount Carmel Care Center

320 Pittsfield Road, Lenox, MA 01240 · Berkshire County · (413) 637-2660

69 certified beds, about 63 residents a day · Non profit - Church related · Medicare and Medicaid since 1993

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225581 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 23, 2025, inspectors cited 6 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

Of 22 health citations since January 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $46,410 in the last three years; the largest was $46,410, and the latest is dated April 10, 2024.

Nurses and nurse aides worked 4.10 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

73.3% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

CMS links it to Carmelite Sisters for the Aged and Infirmed, an affiliated group of 3 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
18D
1E
2F
Potential for minimal harm
0A
0B
0C
April 23, 2025Standard inspection · 6 citations
  1. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interviews, and record reviews, the facility failed to ensure that two Residents (#36 and #51) out of a total sample of 15 residents, and/or their Resident Representatives were afforded the right to participate in the scheduled interdisciplinary (IDT) care plan meetings. Specifically, for Resident's #36 and #51, the facility failed to ensure that a care plan meeting was rescheduled as requested by the Resident and/or Resident Representative.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, and interview, the facility failed to notify the Physician/Nurse Practitioner (NP) timely of a change in condition for one Resident (#28) out of a total sample of 15 residents. Specifically, for Resident #28, the facility staff failed to notify the Physician/NP of a significant weight loss (greater than 5% in one month) that occurred on 4/2/25, resulting in a delay in the assessment and treatment of the weight loss, and the Resident continued to lose weight.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, and interviews, the facility failed to ensure one Resident (#56) out of a total sample of 15 residents, remained free from accidental hazards. Specifically, for Resident #56, the facility failed to evaluate and analyze hazards and risks, implement interventions to reduce hazards and risks, monitor the effectiveness and modify interventions relative to falls. Findsings include: Review of the facility policy titled Fall Prevention Program, dated 2/13/25, indicated the following: -Complete a fall risk assessment on admission, quarterly, and as indicated for significant condition changes and after each fall. -Provide additional interventions as directed by the resident's assessment, including but not limited to: i. Assistive devices ii. Increased frequency of rounds iii. Sitter if indicated iv. Medication regimen review v. Low bed vi. Alternate call system access vii. [...]
  4. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure that acceptable parameters of nutritional status were maintained for one Resident (#28), out of a total sample of 15 residents. Specifically, the facility failed to: -implement the Dietitian's recommendation for a nutritional supplement for Resident #28, who was identified as being at risk for inadequate intake of nutrition and hydration, and had experienced weight loss. -assess Resident #28 when he/she continued to experience unplanned, undesired weight loss.
  5. D
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    F712 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure timely Physician visits for one Resident (#28) out of total sample of 15 residents. Specifically, the facility failed to ensure that Resident #28 was seen by a Physician as required after his/her admission to the facility in February 2025.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, observation, and interview, the facility failed to adhere to infection control standards of practice for one Resident (#29) out of a total sample of 15 residents, and on one unit (St. Luke's) out of a total of two units. Specifically, 1) For Resident #29, the facility failed to ensure that staff wore the required Personal Protective Equipment (PPE: items such as gown and gloves worn by the staff member to decrease the spread of infection) while in the Resident's room when he/she was on Contact Precautions (interventions including use of PPE to prevent the spread of a communicable diseases). 2) For St. Luke's Unit, the facility failed to ensure that staff performed hand hygiene after removing gloves creating a risk for cross contamination.
April 10, 2024Standard inspection · 13 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure that care and services to prevent and/or treat pressure ulcers were provided for two Residents (#57 and #15), out of three applicable residents reviewed, out of a total sample of 17 residents. Specifically, the facility failed to: 1. For Resident #57, ensure timely assistance with bedpan use to prevent the development of a pressure ulcer to his/her sacrum (triangular bone in the lower back) for the Resident who was at increased risk for pressure ulcers. 2. For Resident #15, ensure weekly skin assessments were completed as ordered by the Physician so that a resulting Stage 2 Pressure Ulcer (partial-thickness loss of skin with exposed dermis, presenting as a shallow open ulcer) could have been identified earlier and prevented from progressing.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure that there was sufficient nursing staff to assist residents in attaining and maintaining the highest practicable physical, mental, and psycho-social well-being on two out of two units observed (St. Louise and St. [NAME] Units) and six Residents (#16, #57, #62, #28, #2, and #32). Specifically, the facility staff failed to: -For Resident #16, answer the call light timely for assistance with toileting. -For Resident #57, respond to the call light timely to assist with bedpan use by the Resident, who was unable to independently use the bedpan due to a fractured hip. -For Resident #62, provide bathroom assistance to the Resident during meal times. -For Resident #28, provide liquids and assistance in the early morning hours. -For Resident #2, respond timely when the call light was activated. [...]
  3. F
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to provide sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and to attain and maintain the highest practicable physical, mental, and psychosocial well-being of each resident for one Resident (#60) who was receiving intravenous (IV) antibiotics, out of a total sample of 17 residents. Specifically, the facility failed to ensure that six Nurses ( #3, #8, #10, #11, #13 and #14) had the specific competencies and certification necessary to provide appropriate Central Venous Access Device (CVAD: [...]
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview and policy review, the facility failed to ensure that one Resident (#25) out of a total sample of 17 residents, was provided privacy and dignity when assisting with personal care. Specifically, the facility staff failed to: -provide appropriate clothing or covering for the Resident's private areas while he/she was being transported to and from the shower.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure the Physician and the Resident Representative were notified of a change in skin condition for one Resident's (#60) out of a total sample of 17 residents. Specifically, the facility failed to notify the Physician and Resident Representative when Resident #60 was found bleeding from his/her left index finger and the Resident was on anticoagulant (medication that prevent blood from clotting) therapy.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) Assessment was accurate for one Resident (#15) out of a total sample of 17 residents. Specifically, the facility failed to accurately code that Resident #15 had a pressure injury (localized damage to skin and/or underlying soft tissue, usually over a bony prominence or related to a medical or other device).
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to provide treatment and care in accordance with professional standards relative to monitoring and assessing the skin condition for two Residents (#60 and #15). The facility also failed to ensure care and services were provided that meet professional standards relative to a Central Venous Access Device (CVAD-long flexible tube that is inserted through one of the central veins found in the neck, chest or groin to allow access to the bloodstream to deliver medication) catheter used to administer Intravenous (IV) antibiotics for Resident #60. Specifically, the facility failed to: 1. For Resident #60, a. perform weekly skin assessments, notify and obtain orders from the Physician when a new skin area of concern was identified, and b. [...]
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to investigate accident/hazards incidents and implement interventions to the plan of care for two Residents (#60 and #57), out of a total sample of 17 residents. Specifically, the facility failed to: 1. For Resident #60, thoroughly investigate and add interventions when a new skin area was identified on his/her left index finger. 2. For Resident #57, thoroughly investigate and add interventions when a new pressure injury was identified.
  9. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on interview, record and policy review, the facility failed to perform a trauma assessment on admission to the facility and develop a trauma care plan for one Resident (#10) out of a total sample of 17 residents. Specifically, the facility failed to assess whether Resident #10, who was admitted with a diagnosis of Post Traumatic Stress Disorder (PTSD-a disorder in which a person has difficulty recovering after a traumatic experience), had a history of trauma and failed to identify any triggers which may cause re-traumatization.
  10. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview and policy review, the facility failed to ensure an accurate accounting of a controlled medication. Specifically the facility failed to account for the controlled medication (Ativan, generic name Lorazepam) in the controlled substance accountability record book, as required.
  11. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on record review and interview, the facility failed to monitor for side effects and adverse reactions to medications for one Resident (#45) out of a total sample of 17 residents. Specifically, for Resident #45, the facility staff failed to monitor for side effects and adverse reactions related to the use of an anticoagulant (medication used to thin the blood) medication.
  12. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on interview, record and policy review, the facility failed to ensure that an as needed (PRN) psychotropic medication (medication that affect the mind, emotions and behavior) was limited to 14 days for one Resident (#60), of five applicable residents reviewed, out of a total sample of 17 residents. Specifically, the facility failed to ensure that PRN Valium (an anti-anxiety medication) was limited to 14 days and was reviewed by the Physician for continued use.
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure that Transmission Based Precautions (TBP: for patients who are known or suspected to be infected or colonized with infectious agents which require additional control measures to effectively prevent transmission) were in place and adhered to by staff in order to minimize the potential spread of infection for two Residents (#118 and #60), of three applicable residents reviewed, out of a total sample of 17 residents. Specifically, the facility failed to ensure that Enhanced Barrier Precautions (EBP: infection control intervention designed to reduce the transmission of multi-drug resistant organisms or MDROs) were implemented for Residents #118 and #60.
January 23, 2023Standard inspection · 3 citations
  1. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 17, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure that its staff maintained a clinical record that included documentation that residents were offered, received or declined the Pneumococcal immunization (a vaccine used to prevent possible life-threatening Pneumonia) for four Residents (#18, #24, #31, and #58), out of a total sample of five residents.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 16, 2023
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that its staff implemented the plan of care for one sampled Resident (#17), relative to interventions to address accidents such as falls, and for two sampled Residents (#17 and #58), relative to the administration of the prescribed flow rate of Oxygen therapy, out of a total sample of 17 residents.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 14, 2023
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure that its staff adhered to Isolation Precautions (measures put into place to reduce transmission of microorganisms) to minimize the risk of spread of infections for two sampled Residents (#6 and #51), out of 4 applicable residents, who were identified as having Coronavirus (COVID-19) infection. Specifically, facility staff failed to ensure: A) the required personal protective equipment (PPE) was utilized prior to entering and while within the Residents' room, and B) PPE was discarded/disinfected appropriately upon exiting the Isolation Precaution room.

Fire safety inspections

3 fire safety citations on file: 1 on April 10, 2024, 2 on January 23, 2023.

Every fire safety citation3 citations
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 10, 2024 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 23, 2023 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 23, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 10, 2024Fine $46,410

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)4.103.863.86
Registered nurses0.680.650.69
All nursing staff on weekends3.853.483.42
Nurse aides2.10
Licensed practical nurses1.33
Nursing staff turnover (share who left in a year)73.3%38.2%45.8%
Registered nurse turnover68.8%42.6%42.9%
Administrators who left0

CMS expects 3.67 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.20 on weekdays and 3.85 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 27.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.15 in April to June 2025 to 4.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.100.684.203.85 27.6%0 of 9063
Oct to Dec 20254.220.744.333.93 30.6%0 of 9260
Jul to Sep 20254.220.634.343.93 33.8%0 of 9259
Apr to Jun 20254.150.684.353.66 36.0%0 of 9161
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Mount Carmel Care Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.416.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.70.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.61.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.515.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.84.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.121.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.125.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.111.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.61.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Mount Carmel Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

51.6% this home

No different from the national rate

US median of homes 51.5% · Massachusetts: 121 better, 19 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 166 eligible stays.

Potentially preventable readmissions

13.0% this home

No different from the national rate

US median of homes 10.7% · Massachusetts: 4 better, 15 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 196 eligible stays.

Infections that led to a hospital stay

7.6% this home

No different from the national rate

US median of homes 7.1% · Massachusetts: 5 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 127 eligible stays.

Self-care and mobility at discharge

56.4% this home

Median of homes: Massachusetts51.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 94 residents counted.

Falls with major injury

2.4% this home

Median of homes: Massachusetts0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 123 residents counted.

New or worsened pressure ulcers

6.2% this home

Median of homes: Massachusetts2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 123 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Massachusetts99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 63 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: MOUNT CARMEL CARE CENTER, INC.. CMS links this home to Carmelite Sisters for the Aged and Infirmed, a group of 3 nursing homes averaging 3.7 stars overall.

NameRoleTypeShareSince
The Carmelite System Inc5% or greater direct ownership interestOrganization100%03/29/2013
Carmelite Sisters for the Aged and Infirm, Inc.5% or greater indirect ownership interestOrganization100%03/29/2013
Kirby, CraigContracted managing employeeIndividual06/01/2024
Ouimette, JodiW-2 managing employeeIndividual05/01/2023
Haley, MargaretCorporate directorIndividual02/06/2014
Heery, MaryCorporate directorIndividual02/06/2014
Kasper, RoseCorporate directorIndividual09/16/2014
Kearns, JohnCorporate directorIndividual08/07/2014
Randall, DianeCorporate directorIndividual03/29/2013
Rawdon, PatriciaCorporate directorIndividual03/29/2013
Kasper, RoseCorporate officerIndividual09/16/2014
Randall, DianeCorporate officerIndividual03/29/2013
The Carmelite System IncOperational/managerial controlOrganization03/29/2013

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 23, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on April 23, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on April 23, 2025: "Provide and implement an infection prevention and control program."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on April 23, 2025: "Ensure that the resident and his/her doctor meet face-to-face at all required visits."

Other nursing homes nearby

Common questions

What is Mount Carmel Care Center's Medicare star rating?
CMS rates Mount Carmel Care Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Mount Carmel Care Center get at its last inspection?
6 health deficiencies at the standard inspection on April 23, 2025. The Massachusetts average is 6.8.
Has Mount Carmel Care Center been fined?
Yes. CMS lists 1 fine totaling $46,410 in the last three years.
Does Mount Carmel Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Mount Carmel Care Center?
CMS lists 13 owners and managers, and links the home to Carmelite Sisters for the Aged and Infirmed. Legal business name: MOUNT CARMEL CARE CENTER, INC..

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