NHC Healthcare, Kennett
1120 Falcon,, Kennett, MO 63857 · Dunklin County · (573) 888-1150
170 certified beds, about 93 residents a day · For profit - Corporation · Medicare and Medicaid since 1982
CMS Care Compare ratings, data as of September 1, 2026 · CCN 265168 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 2, 2025, inspectors cited 5 health deficiencies (the Missouri average is 11.4, the national average 9.2).
None of its 11 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.58 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.48 of those hours.
42.0% of nursing staff left within the year CMS measured (Missouri average 56.0%).
CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
May 2, 2025Standard inspection · 5 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the resident's dignity was maintained while performing incontinence care for one resident (Resident #5) out of one sampled resident. The facility census was 98. Review of the facility's policy titled, Patient Rights, revised September 2024, showed: - We provide the resident with privacy; - Privacy is maintained during toileting, bathing, and other activities of personal hygiene, except when assistance is needed for safety and well being. 1. Review of Resident #5's quarterly Minimum Data Set (MDS), a federal mandated assessment to be completed by the facility, dated 03/31/25, showed: - Dependent for toileting; - Dependent for personal hygiene; - Dependent for showering; - Sometimes understands others; - Makes self understood; [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to follow one resident's (Resident #27) care plan regarding smoking out of two sampled residents. The facility failed to ensure staff utilized safe transfer techniques for one resident (Resident #87) when staff failed to transfer the resident with the assist of a gait belt (a device used to aid in the safe movement of a person from one place to another) out of two sampled residents. The facility census was 98. The facility did not provide a smoking policy. Review of the facility's policy titled, Gait Belts For Transfer, dated 01/08/08, showed: - Gait belts are provided to assist staff to safely transfer or ambulate residents; - Apply belt around the resident's waist; - To transfer, assist the resident to a standing position by grasping the belt at the waist from underneath. 1. Review of Resident #27's medical record showed: [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a urinary indwelling catheter (a tube inserted into the bladder to drain urine) drainage bag was kept off the floor for two residents (Residents #5 and #249) and to ensure proper cleaning of the catheter tubing for one resident (Resident #81) out of three sampled residents. The facility census was 98. Review of the facility's policy titled, Skills Checklist: Catheter Care, undated, showed: - While holding the catheter, clean down the catheter tube; - Clean with strokes moving away from the urethra; - Use a clean portion of the washcloth for each stroke. The facility did not provide a policy related to the positioning of urinary catheters. 1. Review of Resident #5's medical record showed: - admitted on [DATE]; [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician's orders for supplemental oxygen therapy for one resident (Resident #247) out of four sampled residents. The facility's census was 98. Review of the facility's policy titled, The Basics of Oxygen, dated 01/12/14, showed: - Nasal cannula (plastic tubing inserted into the nose to deliver additional oxygen) oxygen range from one to six liters. The facility did not provide a policy about following physician orders regarding oxygen. 1. Review of Resident #247's medical record showed: - An admission date of 04/18/25; [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two medication carts were locked while unattended out of a sample of three medication carts. This had the potential to affect all residents. The facility census was 98. Review of the facility policy titled, Medication Storage In The Facility, revised 02/25/25, showed: - Medication and biologicals are stored safely, securely, and properly; - Medication rooms, carts, and medication supplies are locked when not attended by persons with authorized access. 1 Observations on 04/29/25 at 11:20 A.M. - 11:56 A.M., of the Hall D medication cart showed: - At 11:20 A.M., the unlocked and unattended medication cart sat against the outside of the nurse's station and faced D Hall. [...]
March 15, 2024Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These deficient practices had the potential to affect all residents. The facility census was 83. Review of the facility's policy titled, Safe Food Storage, revised 01/2011, showed: - To equip dietary partners with the knowledge and ability to properly store food items in a safe manner which preserves food quality; - All time/temperature control for safety (TCS), ready-to-eat food prepped in-house and leftover, cooked food items must be labeled with the following information: name of food item and the date by which it should be eaten or discarded; - Always discard in-house prepped food items made with previously cooled/stored food with the discard date of the previously cooked item; [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, clean and comfortable homelike environment. This deficient practice had the potential to affect all residents in the facility. The facility census was 83. Review of the facility's policy titled, Homelike Environment, revised May 2017, showed: - Residents are provided with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible; - The facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. - These characteristics include a clean, sanitary and orderly environment. Observations made on 03/12/24 at 2:22 P.M. and 03/13/24 at 11:24 A.M., of the G hall, showed: [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on interview and record review, the facility failed to provide restorative services for four residents (Residents #1, #13, #19 and #60) out of six sampled residents. The facility census was 83. Review of the facility's policy titled, Nursing Policies, dated 02/2023, showed: - An active program of restorative nursing care will be directed toward assisting each patient to achieve and maintain his or her highest level of self-care and independence. Self-care is encouraged in all patients to the degree possible. Assistive devices may be provided based on assessed needs of the individual patient. - Restorative nursing services are available to all patients. The services are provided by a licensed nurse, a certified nursing assistant, a temporary nurse aide, or other staff who are specifically trained in restorative services. [...]
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on interview and record review, the facility failed to conduct at least twelve hours of nurse aide in-service education per year, failed to provide the required annual competencies of Dementia Care (care of a resident with an impaired ability to remember, think, or make decisions) for two out of two nurse aides sampled and for Abuse Prevention for one out of two nurse aides sampled. The facility census was 83. 1. Record review of the facility's 2023 in-service records showed: - Certified Nurse Aide (CNA) E with a hire date of 07/13/2021; - CNA E attended a total of eight hours and 45 minutes of in-services; - CNA E did not attend an annual competency in-service on Dementia Care. 2. Record review of the facility's 2023 in-service records showed: - CNA F with a hire date of 10/03/2022; - CNA F attended a total of one hour of in-service; [...]
August 19, 2022Standard inspection · 2 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review, the facility failed to issue a Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) for one resident (Resident #39) out of three sampled residents. The facility census was 74 . 1. Record review of Resident #39's SNF ABN form showed: - The resident discharged from skilled Medicare services on 6/25/22, and remained in the facility; - The resident received and signed the form on 6/27/22; - The facility failed provide the SNF ABN form to the resident at least two calendar days before the skilled Medicare services ended. During an interview on 8/19/22 at 10:49 A.M., the Administrator said the Social Services Director (SSD) was responsible for the ABN's and he/she has been out for about three months for an illness and it just got missed. The admission coordinator was filling in also. She said it should have been signed prior to 6/25/22. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor and keep one resident's (Resident #19) equipment in good, working order. The facility also failed to maintain a safe, clean, comfortable and homelike environment. This deficient practice had the potential to affect all residents at the facility. The facility census was 74. 1. Observations showed: - On 8/16/22 at 9:40 A.M., 8/18/22 at 11:00 A.M., and on 8/19/22 at 10:15 A.M., Resident #19's geri chair (a medical recliner chair designed to allow resident to get out of bed and to be able to sit comfortable in a variety of positions while being fully supported) left arm rest with plastic covering, torn one and one-half inches by three inch area with the outer side of the arm rest torn open with foam exposed; [...]
Fire safety inspections
3 fire safety citations on file: 1 on May 2, 2025, 1 on March 15, 2024, 1 on August 19, 2022.
Every fire safety citation3 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have restrictions on the use of portable space heaters.
- F Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Missouri | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.58 | 3.43 | 3.86 |
| Registered nurses | 0.48 | 0.46 | 0.69 |
| All nursing staff on weekends | 3.39 | 3.01 | 3.42 |
| Nurse aides | 2.60 | ||
| Licensed practical nurses | 0.50 | ||
| Nursing staff turnover (share who left in a year) | 42.0% | 56.0% | 45.8% |
| Registered nurse turnover | 25.0% | 47.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.39 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.58 | 0.48 | 3.65 | 3.39 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 3.61 | 0.50 | 3.71 | 3.35 | 0.0% | 0 of 92 | 92 |
| Jul to Sep 2025 | 3.59 | 0.51 | 3.69 | 3.33 | 0.0% | 0 of 92 | 92 |
| Apr to Jun 2025 | 3.79 | 0.51 | 3.95 | 3.41 | 0.0% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Missouri, Jan to Mar 2026 | 3.34 | 0.40 | 3.50 | 2.93 | 3.9% | 1.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Missouri | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.3 | 18.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.8 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.9 | 17.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.8 | 23.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.6 | 13.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.7 | 2.3 | 1.8 |
Owners and operators
Legal business name: NHC HEALTHCARE/KENNETT, LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Indirect ownership interest | Organization | 11/08/2024 | |
| Rector, Melvin | Managing control - governing body | Individual | 02/01/2000 | |
| Rector, Melvin | Corporate officer | Individual | 02/01/2000 | |
| National Healthcare Corporation | Operational/managerial control | Organization | 02/01/2000 | |
| NHC-Op LP | Operational/managerial control | Organization | 02/01/2000 | |
| Bader, Jessica | Operational/managerial control | Individual | 12/01/2020 | |
| Chase, Aaron | Operational/managerial control | Individual | 06/28/2011 | |
| Dodson, Vicki | Operational/managerial control | Individual | 06/01/2019 | |
| Kidd, Brian | Operational/managerial control | Individual | 01/01/2017 | |
| Rector, Melvin | Operational/managerial control | Individual | 02/01/2000 | |
| Sutherland, Jackie | Operational/managerial control | Individual | 01/05/2007 | |
| Ussery, Robert | Operational/managerial control | Individual | 01/01/2017 | |
| Blackrock Inc | Adp of the SNF | Organization | 01/20/2010 | |
| National Health Corporation | Adp of the SNF | Organization | 07/10/2025 | |
| National Healthcare Corporation | Adp of the SNF | Organization | 04/25/2025 | |
| Vanguard Group Inc | Adp of the SNF | Organization | 11/30/2006 | |
| Bader, Jessica | Adp of the SNF | Individual | 04/24/2025 | |
| Dodson, Vicki | Adp of the SNF | Individual | 06/01/2019 | |
| Kidd, Brian | Adp of the SNF | Individual | 01/01/2017 | |
| Sutherland, Jackie | Adp of the SNF | Individual | 01/05/2007 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 2, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 2, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 2, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 15, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Heritage Nursing Center - Skilled Nursing by Ameri Kennett, 0.9 mi · 4 of 5 stars · 11 citations
- Rector Nursing and Rehab Rector, 12.1 mi · 5 of 5 stars · 6 citations
- Piggott Healthcare & Senior Living, LLC Piggott, 13 mi · 1 of 5 stars · 28 citations
- River Oaks Care Center Steele, 17 mi · 3 of 5 stars · 15 citations
- Gideon Care Center Gideon, 17.8 mi · 4 of 5 stars · 19 citations
- Campbell Healthcare & Senior Living Campbell, 18.1 mi · 3 of 5 stars · 27 citations
- Gosnell Health and Rehab Gosnell, 19 mi · 3 of 5 stars · 11 citations
- Heritage Square Healthcare Center Blytheville, 22.1 mi · 4 of 5 stars · 16 citations
Missouri contacts for a concern about a nursing home
These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Missouri Long-Term Care Ombudsman Program, 800-309-3282. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Show Me Long Term Care in Missouri, where Missouri publishes its own records on licensed homes.
Common questions
- What is NHC Healthcare, Kennett's Medicare star rating?
- CMS rates NHC Healthcare, Kennett 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did NHC Healthcare, Kennett get at its last inspection?
- 5 health deficiencies at the standard inspection on May 2, 2025. The Missouri average is 11.4.
- Has NHC Healthcare, Kennett been fined?
- CMS lists no fines in the last three years.
- Does NHC Healthcare, Kennett accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns NHC Healthcare, Kennett?
- CMS lists 20 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE/KENNETT, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.