Home / Florida / Lauderdale Lakes
Palms Care Center and Rehab
3370 Nw 47th Terrace, Lauderdale Lakes, FL 33319 · Broward County · (954) 733-0655
120 certified beds, about 115 residents a day · For profit - Corporation · Medicare and Medicaid since 1978
Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105336 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 30, 2026, inspectors cited 4 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 22 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $11,517 in the last three years; the largest was $11,517, and the latest is dated October 24, 2024.
Nurses and nurse aides worked 3.54 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
16.7% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Fl SNF Trust, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
708/23
1010/24
504/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
4E
0F
Potential for minimal harm
0A
2B
0C
April 30, 2026Standard inspection, Complaint inspection · 5 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide grooming services for 1 of 21 sampled residents, Resident #42, observed during the screening process.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide timely rehabilitative services for 2 of 8 sampled residents reviewed for Physical and Occupational Therapy, Resident #3 and Resident #86.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record reviews, and interview, the facility failed to use appropriate infection control practices with nebulizer equipment for 2 of 3 sampled residents, Resident #32 and Resident #65, reviewed for nebulizer treatments, of 15 residents who had physician's orders for nebulizer treatments.
- B Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interview and record review, the facility failed to obtain informed consents for use of psychotropic medications for 1 of 5 sampled residents reviewed for unnecessary medications and 2 of 2 sampled residents reviewed for accidents, Residents #41, #42 and #95.
- B Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview and record review, the facility failed to protect private medical records for 1 of 1 sampled resident reviewed for privacy, Resident #36.
October 24, 2024Standard inspection · 10 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable homelike interior for 3 of 3 residential units (200, 300, and 400), the Skilled Therapy Department, the Main Dining Room, the Activity Room, and the Main Lobby.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that its Cycle menus (#1, #2, #3, and #4) met the nutritional requirements for daily milk / dairy servings and that the approved menu was being followed for potentially 105 of 113 facility's residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, sanitary conditions, and the prevention of foodborne illnesses for 110 of 113 residents.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an effective pest control program so that the facility is free of pest (flies and roaches).
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services for 2 of 2 sampled residents, Residents #23 and #97, who were to receive the restorative dining program; and failed to maintain the residents' ability to communicate and to participate in activities of daily living (ADLs) for 1 of 1 sampled resident, Resident #82
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide appropriate services to promote and maintain the highest practicable mental and psychosocial well-being for 1 of 1 sampled resident reviewed for Paranoid Schizophrenia (Resident #90).
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to adequately monitor behaviors for residents receiving psychotropic medications for 3 of 6 sampled residents reviewed for psychotropic medications (Residents #90, #89, and #59).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and review of policy and procedure, the facility failed to ensure that residents medications were properly stored as evidenced by medications being left on the resident's night stand for 1 of 1 sampled residents, Resident #26; and one opened bottle of Mucus Relief and one opened box of acetaminophen suppositories, over the counter medications (OTC), observed in the medication room cabinet for 1 of 2 medication storage rooms.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in a pureed form designed to meet the needs of 2 sampled residents of 14 residents with physician ordered pureed diets, Residents #4 and #110. The census at the time of survey was 113 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, facility policies, and record reviews, the facility failed to encourage hand hygiene, provide hand hygiene supplies, and assist residents in performing hand hygiene before meals for 6 of sampled 6 residents, Residents #14, #64, #30, #74, #95, and #27.
August 17, 2023Standard inspection · 7 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on review of policy and procedure, observation, interview and record review, the facility failed to maintain residents' privacy in a dignified manner for 3 of 24 sampled residents observed, Residents #103, #100, and #68.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide the appropriate Activities of Daily Living (ADLs), regarding eating assistance, for 1 of 5 sampled residents reviewed for nutrition, Resident #23.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, policy review, and record review, the facility failed to provide proper urinary catheter care, as evidenced by cleaning the catheter tubing from the outside to the insertion site, wiping the buttocks from the top downward into the perinium, lifting the catheter bag above the bladder level, lack of hand hygiene after touching unclean items, and allowing the catheter tubing to be kinked after care, for 1 of 1 sampled resident, Resident #68, reviewed for catheter care.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to follow the correct tube feeding formulary and rate as per the physicians' orders for 1 of 2 sampled residents reviewed for tube feeding, Resident #100.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to maintain medications, medication carts and treatment carts in a secure manner and during medication administration opportunities, as evidenced by medications left unattended at the bedside for Resident #100 and 22 and failed to dispose of expired medications and supplements properly on 1 of 2 units (the North Unit).
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that the food was prepared and appropriate to meet the residents' needs of 4 of 6 sampled residents observed during dining observations, Resident #23, Resident #36, Resident #98, and Resident #83.
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observations, interviews, and chart review, the facility failed to provide the correct diet orders and nutritional supplements, and failed to ensure accurate food allergies were followed, for 1 of 5 sampled residents, Resident #23, reviewed for nutrition.
Fire safety inspections
6 fire safety citations on file: 3 on April 30, 2026, 1 on October 24, 2024, 2 on August 17, 2023.
Every fire safety citation6 citations
- F Provide emergency officials' contact information.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Meet other general requirements.
- D Meet other general requirements that are deficient.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 24, 2024 | Fine | $11,517 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.54 | 3.82 | 3.86 |
| Registered nurses | 0.72 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.49 | 3.42 |
| Nurse aides | 2.22 | ||
| Licensed practical nurses | 0.59 | ||
| Nursing staff turnover (share who left in a year) | 16.7% | 41.4% | 45.8% |
| Registered nurse turnover | 10.5% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.25 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.54 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.54 | 0.72 | 3.65 | 3.25 | 2.9% | 0 of 90 | 115 |
| Oct to Dec 2025 | 3.54 | 0.68 | 3.64 | 3.28 | 2.3% | 0 of 92 | 114 |
| Jul to Sep 2025 | 3.55 | 0.68 | 3.66 | 3.27 | 2.1% | 0 of 92 | 114 |
| Apr to Jun 2025 | 3.45 | 0.63 | 3.53 | 3.25 | 0.0% | 0 of 91 | 116 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.8 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.2 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 1.2 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.4 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.9 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.6 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.1 | 1.8 |
Owners and operators
Legal business name: PALMS NURSING AND REHAB LLC. CMS links this home to Fl SNF Trust, a group of 10 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Palms Nursing Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 08/01/2023 |
| Fl Master Opco Holdco II LLC | 5% or greater indirect ownership interest | Organization | 08/01/2023 | |
| Fl SNF Trust I | 5% or greater indirect ownership interest | Organization | 08/01/2023 | |
| Fl SNF Trust II | 5% or greater indirect ownership interest | Organization | 08/01/2023 | |
| Sylverain, Vanessa | W-2 managing employee | Individual | 08/01/2023 | |
| Ellenbogen, Moss | Corporate officer | Individual | 08/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 30, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on October 24, 2024: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on April 30, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on October 24, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Life Care Center at Inverrary Lauderhill, 0.6 mi · 4 of 5 stars · 22 citations
- Nspire Healthcare Lauderhill Lauderhill, 0.9 mi · 2 of 5 stars · 33 citations
- St. Johns Nursing Center Lauderdale Lakes, 1.1 mi · 4 of 5 stars · 28 citations
- Nspire Healthcare Plantation Plantation, 2.3 mi · 2 of 5 stars · 33 citations
- Plantation Nursing & Rehabilitation Center Plantation, 2.8 mi · 5 of 5 stars · 14 citations
- Springtree Rehabilitation & Health Care Center Sunrise, 3.3 mi · 5 of 5 stars · 13 citations
- Nspire Healthcare Tamarac Tamarac, 3.4 mi · 3 of 5 stars · 27 citations
- Broward Oaks Nursing and Rehabilitation Plantation, 4 mi · 2 of 5 stars · 34 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Palms Care Center and Rehab's Medicare star rating?
- CMS rates Palms Care Center and Rehab 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Palms Care Center and Rehab get at its last inspection?
- 4 health deficiencies at the standard inspection on April 30, 2026. The Florida average is 7.1.
- Has Palms Care Center and Rehab been fined?
- Yes. CMS lists 1 fine totaling $11,517 in the last three years.
- Does Palms Care Center and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Palms Care Center and Rehab?
- CMS lists 6 owners and managers, and links the home to Fl SNF Trust. Legal business name: PALMS NURSING AND REHAB LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.