Pearl of Orchard Valley
2330 West Galena Boulevard, Aurora, IL 60506 · Kane County · (630) 896-4686
203 certified beds, about 131 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1983
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145473 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 6, 2026, inspectors cited 13 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 74 health citations since September 2023, 10 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 6 fines totaling $528,164 in the last three years; the largest was $277,045, and the latest is dated March 17, 2026.
Nurses and nurse aides worked 3.23 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
57.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Pearl Healthcare, an affiliated group of 15 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 74 health citations on file.
July 25, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure the use of the appropriate total mechanical lift device and the required two-person assistance when obtaining a resident's weight and performing transfers for one resident (R1) who was totally dependent on staff for transfers. This failure resulted in R1 sustaining a traumatic fracture of the right tibia and fibula after falling during an improper transfer. This applies to 1 of 3 sampled residents (R1) reviewed for falls.
June 4, 2026Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement the physician-ordered plan of care and follow interventions intended to prevent and manage constipation for a resident with declining renal function and Stage IV chronic kidney disease. The facility failed to ensure the resident received appropriate assessments, dietary interventions, and as-needed constipation treatments despite documented evidence of ongoing bowel elimination concerns. This applies to 1 of 4 residents (R4) reviewed for bowel elimination.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, record review, the facility failed to provide catheter care in accordance with accepted standards of practice by failing to cleanse the urethral meatus during indwelling urinary catheter care. The facility also failed to follow a physician's order to change an indwelling urinary catheter when a urinary tract infection (UTI) occurred. This applies to 2 of 3 residents (R1 and R3) reviewed for indwelling urinary catheter care.
May 6, 2026Standard inspection · 13 citations
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interview and record review, the facility failed to employe a full time qualified Food Service Manager/Director to manage resident food and nutrition service operations at the facility. This applies to all 119 residents residing in the facility.
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide palatable meals at acceptable service temperatures per facility policy. This applies to all 116 residents receiving oral diets in the facility.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their water management plan for Legionella. The facility also failed to follow their policy for EBP (Enhanced Barrier Precautions). This applies to all 119 residents residing in the facility.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide positioning assistance and grooming/hygiene for residents who required assistance for ADL (Activities of Daily Living) care. This applies to 4 of 6 residents (R63, R69, R82, R140) reviewed for ADL care in the sample of 25.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to offer and administer influenza and pneumococcal vaccines to residents. The facility also failed to follow their policy to document residents' immunization status in the medical record. This applies to 5 of 5 residents (R11, R35, R66, R79, and R90) reviewed for immunizations in the sample of 25.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a wheelchair to accommodate a resident's assessed needs. This applies to 1 of 1 resident (R140) reviewed for accommodation of needs in a sample of 25.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that accepted standards of quality care and safe medication administration practices were followed during medication administration. This applies to 1 of 6 residents (R62) reviewed for medication administration.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the use of adaptive devices for residents with contracted hands to prevent further decline in range of motion and promote comfort related to contractures. This applies to 2 of 4 residents (R63 and R140) reviewed for contractures in a sample of 25 residents.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review the facility failed to ensure that medication regimen recommendations were addressed by the physician in a timely manner. This failure applies to 1 of 5 residents (R79) reviewed for medication regimen review in a sample of 25
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from unnecessary medications. This applies to 1 of 2 residents (R1) reviewed for antibiotic use in the sample of 25.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility failed to follow their policy for Antibiotic Stewardship. This applies to 1 of 2 residents (R1) reviewed for antibiotic use in the sample of 25.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review, the facility failed to offer the 2025-2026 COVID-19 immunization to residents. This applies to 3 of 5 residents (R66, R79, and R90) reviewed for immunizations in the sample of 25.
- C Keep all essential equipment working safely.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain facility roof, kitchen ceiling, and kitchen flooring in good repair per facility policy. This applies to all 119 residents residing in the facility.
March 17, 2026Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to keep residents free from sexual abuse when R3 sucked on R2's breast. This failure resulted in Immediate Jeopardy. The Immediate Jeopardy began on February 9, 2026, at 11:30 AM, when R2, a female dementia resident with known inappropriate sexual behaviors was left unsupervised in the dining room with R3, a male dementia resident, and R2 waved R3 over, lifted her shirt, and R3 sucked on R2's breast. This applies to 2 of 4 residents (R2 and R3) reviewed for sexual abuse in the sample of 6. V3 (Assistant Administrator), V17 (Senior Administrator), and V18 (Regional Nurse Consultant) were notified of the Immediate Jeopardy on March 10, 2026, at 11:47 AM. [...]
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to follow their policy for notification of resident's change in condition. This applies to 1of 3 residents (R1) reviewed for falls in the sample of 6.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow fall prevention interventions for a resident who was a known fall risk. This applies to 1of 3 residents (R1) reviewed for falls in the sample of 6.
November 21, 2025Complaint inspection · 1 citation
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, and record review, the facility failed to assess a resident after an unwitnessed fall. This failure resulted in a delay of treatment for R1 who sustained subdural hematoma after a fall incident. This applies to 1 of 3 residents (R1) reviewed for assessments in the sample of 3.
September 18, 2025Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure the safety and protection of R1, a female resident with severe cognitive impairment, from R2, a male resident with a documented history of wandering and entering other residents' rooms within the secured dementia care unit. This failure resulted in an incident on August 29, 2025, in which R2 entered R1's room without staff awareness. R2 had remained in the room with the door closed for approximately eight minutes. Staff later discovered R2 near R1, with his genitals exposed and near R1's face. This incident was a significant breakdown in supervision necessary to protect vulnerable residents from harm including sexual abuse. This applies to 1 of 2 residents (R1) reviewed for abuse, from a total sample of 11 residents. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to timely report allegations of sexual and verbal abuse to the residents' Power of Attorney (POA), physician, the Illinois Department of Public Health (IDPH), and the local police department in accordance with the facility's abuse policy. This applies to 2 of 4 residents (R1, R3) reviewed for abuse in the sample of 11. The findings Include: 1. The EMR (Electronic Medical Record) shows that R1 is a [AGE] year-old female, admitted [DATE], with diagnoses including dementia, cerebral atherosclerosis, unspecified psychosis, anxiety disorder, and is under hospice care. The Minimum Data Set (MDS) dated [DATE], indicates R1 has severe cognitive impairment and requires total assistance for Activities of Daily Living (ADLs). [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to conduct a comprehensive investigation into an allegation of sexual abuse. As a result, the facility prematurely concluded the allegation to be unsubstantiated without completing all required investigative steps. This applies to 1 of 2 residents (R1 and R2) reviewed for sexual abuse allegations in a sample of 11 residents.
June 4, 2025Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident was treated in a dignified manner for 1 of 7 residents (R1) reviewed for dignity in the sample of 7.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to document and obtain treatment orders for a resident at risk for skin breakdown who had complaints of redness and burning to her buttock area for 1 of 7 residents (R1) reviewed for quality of care in the sample of 7.
March 21, 2025Standard inspection · 14 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor a resident's skin for breakdown. This failure resulted in a pressure injury not being identified until it was a stage 3, which delayed treatment, and the wound became infected. The facility also failed to implement pressure ulcer care plan interventions. This applies to 1 of 3 residents (R108) reviewed for pressure injury in a sample of 32.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to maintain the kitchen facility in a manner to prevent foodborne illness. This applies to 132 residents in the facility receiving dietary services.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assist residents who require assistance with their ADLs (Activities of Daily Living). This applies to 5 out of 5 (R71, R90, R117, R109, and R19) residents reviewed for ADLs in a sample of 32.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide supervision for smokers, and failed to properly assess residents for safe smoking. This applies to 5 out of 5 (R28, R50, R75, R95, R116) residents reviewed for safe smoking in the sample of 32.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain physician orders for medications brought from home and failed to secure resident medications in a locked compartment. This applies to 4 of 4 residents (R54, R78, R86, R195) reviewed for medications in a sample of 32.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to protect a resident's right to be free from physical abuse. This applies to 2 of 3 residents (R67 and R124) reviewed for abuse in a sample of 32.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to submit reports of abuse to the Illinois Department of Public Health within the mandated timeframes. This applies to 1 of 3 residents(R36) reviewed for abuse in a sample of 32.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review the facility failed to immediately initiate an investigation into allegations of abuse to assure the wellbeing of a resident. This applies to 1 of 3 residents(R124) reviewed for abuse in a sample of 32.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide restorative services to residents with contractures. This applies to 2 out of 3 (R71 and R90) residents reviewed for contractures in a sample of 32.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide catheter care to residents. This applies to 2 out of 2 (R90, R54) residents reviewed for urinary care in a sample of 32.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to clean and empty a resident's ostomy bag. This applies to 1 of 1 resident (R19) reviewed for ostomies in a sample of 32.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to administer tube feedings and care for enteral tubes as ordered for residents with gastrostomy tubes (g-tubes). This applies to 2 out of 3 (R117 and R5) residents reviewed for gastrostomy tubes in a sample of 32.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review, the facility failed to administer medications as ordered. There were 30 opportunities with 2 errors resulting in a 6.6% error rate. This applies to 2 of 3 (R134, R342) residents observed in the medication pass.
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview, and record review, the facility failed to serve a resident his prescribed diet. This applies to 1 out of 3 (R71) residents reviewed for diets in a sample of 32.
February 11, 2025Complaint inspection · 2 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement interventions to prevent a resident from acquiring a pressure ulcer. This failure resulted in R2 developing a stage 2 pressure ulcer on the left ischium. This applies to 1 of 3 residents (R2) reviewed for pressure ulcers in the sample of 6.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide timely incontinence care to a resident. This applies to 1 of 3 residents (R2) reviewed for timely incontinence care in the sample of 6.
August 1, 2024Complaint inspection · 2 citations
- D Provide care by qualified persons according to each resident's written plan of care.
Inspectors wroteBased on interview and record review the facility failed to ensure a staff member was skilled to change an indwelling pleural catheter dressing appropriately for a resident with respiratory conditions. This applies to 1 out of 4 residents (R2) reviewed for nursing care services.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to document the assessment of a resident (R2) who had a change in condition and required a transfer to the hospital for abnormal vital signs. This applies to 1 out of 4 residents (R2) reviewed for nursing care services.
July 26, 2024Complaint inspection · 3 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review the facility failed to ensure a care plan conference that included the resident, resident representative and interdisciplinary team was performed to develop a comprehensive care plan within 7 days after completion of the comprehensive assessment for 2 of 3 residents (R1 and R3) reviewed for comprehensive care plans in the sample of 4.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident who needs extensive assistance getting to the toilet was brought to the toilet in a timely manner for 1 of 4 residents (R2) reviewed for activities of daily living (ADLs) in the sample of 4.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review that facility failed to ensure pressure ulcer treatment interventions were in place for 2 of 3 residents (R1 and R2) reviewed for pressure ulcers in the sample of 4.
July 8, 2024Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide supervision and safe eating interventions for residents with swallowing and eating disorders. This applies to 2 of 4 residents (R1, R2) reviewed for weight loss and nutrition.
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide nutritional supplements as ordered for residents with weight loss and nutritional needs. This applies to 2 of 4 residents (R2, R8) reviewed for nutrition and weight loss.
June 2, 2024Complaint inspection · 2 citations
- G Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to successfully notify the physician of a significant change in condition in a timely manner and failed to notify administration when the physician's answering service did not respond. As a result of this failure, there was a delay in obtaining treatment and pain relief for R1 for 2 days after swelling and pain was noted. R1's radiology revealed a supracondylar fracture with anterior angulation of the fracture site and a supracondylar fracture of the distal femur with anterior angulation at the fracture site. This applies to 1 of 3 residents (R1) reviewed for pain and injuries of unknown origin.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to utilize a gait belt when transferring a resident and failed to revise R1's plan of care after an earlier fall incident. This applies to 1 of 3 residents (R1) reviewed for fall and injuries.
April 18, 2024Complaint inspection · 2 citations
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on interview and record review, the facility failed to have a designated certified IP (Infection Preventionist) who was responsible for the facility's Infection Control Prevention Program. This applies to all 130 residents residing at the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to implement its Infection Prevention and Control Program when it failed to provide surveillance data to the Local Health Department that identified other residents at risk for Legionnaire's disease after a confirmed case of Legionnaires' disease was associated with the facility. The facility also failed to identify R1's Legionnaire's diagnosis when he returned from the hospital and failed to notify R1's care team of the diagnosis. This applies to 8 of 8 residents (R1-R8) reviewed for communicable disease of Legionnaire's.
February 8, 2024Standard inspection, Complaint inspection · 16 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess and provide pain medication for a resident who is in pain. In addition, the facility failed to reassess if the pain medication that was provided was effective. This failure resulted to R97 and R98 to experience severe pain and resulted in R97's inability to complete activities during her physical therapy session. This applies to 2 of 3 (R97 and R98) reviewed for pain management in a sample of 29.
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure facility had provided sufficient staffing to meet the care needs of residents of the facility. This has the potential to affect all 131 residents residing in the facility.
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide palatable meals to facility residents. This applies to all 128 residents receiving oral diets in the facility.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to sanitize pots/pans utilizing a sanitizing solution at a concentration per manufacturer instructions, failed to change gloves and wash hands after touching soiled surfaces during food preparation., and failed to store resident food per facility policy. This applies to all 128 residents residing in the facility receiving oral diets.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide grooming and timely toileting hygiene for residents who require assistance with activities of daily living (ADL) care. This applies to 12 of 13 residents (R115, R222, R29, R38, R70, R77, R1, R324, R328, R98, R97, and R122) reviewed for ADL (Activities of Daily Living) in the sample of 29.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to serve the facility menu as planned. This applies to 10 of 10 residents (R25, R46, R52, R91, R100, R106, R323, R325, R326, R327) reviewed for menus not followed in a sample of 29.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to prepare pureed diets as per facility policy. This applies to 10 of 10 residents (R8, R22, R23, R28, R33, R34, R41, R72, R91, and R110) reviewed for pureed diets.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow acceptable standards for infection control by not implementing hand hygiene, and use of PPE (personal protective equipment) during direct resident care. The facility also failed to ensure that an indwelling catheter drainage bag was stored in a manner to prevent urine infection. This applies to 6 of 7 residents (R43, R63, R70, R97, R122 and R222) in a sample of 29.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, the facility failed to honor resident religious food preferences. This applies to 2 of 4 residents (R323 and R325) reviewed for religious food preferences in a sample of 29.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interview and record review, the facility failed to provide restorative rehabilitation services to a resident as recommended by physical therapy recommendations. This applies to 1 of 1 resident (R46) reviewed for restorative services in a sample of 29.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview and record review the facility failed to assess and provide adaptive device to residents, to prevent further reduction in ROM (range of motion). This applies to 3 of 4 residents (R14, R41 and R122) reviewed for range of motion in the sample of 29.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and record review the facility failed to follow the physician's order to check for residual feeding before administration of the enteral feeding and failed to check for proper placement of the feeding tube per policy and procedure. The facility also failed to ensure that the head of the resident's bed was elevated while receiving enteral feeding. This applies to 2 of 2 residents (R63 and R122) reviewed for feeding tube in the sample of 29.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review, the facility failed to administer medications as ordered by the physician. There were 25 opportunities with 3 errors, resulting in 12% medication error rate. This applies to 2 of 5 residents (R63 and R99) observed during medication pass in the sample of 29.
- C The resident has the right to receive notices in a format and a language he or she understands.
Inspectors wroteBased on observation and interview, the facility failed to post the required information for contacting the State Survey Agency Complaint Hotline to make it available to all residents and their families. This affects all 133 residents residing in the facility.
- C Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interview, the required Survey Results folder did not contain the results of the survey of 9/29/2023 and the Survey Results folder was not accessible to all residents in the facility. This affects all 133 residents residing in the facility.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to post the facility the required information regarding daily Nurse staffing in the facility. This affects all 133 residents residing in the facility.
October 4, 2023Complaint inspection · 1 citation
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, interview, and record review, the facility failed to provide privacy during incontinence care. This applies to 1 of 5 residents (R2) reviewed for privacy.
September 29, 2023Complaint inspection · 5 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide treatment and services regarding a resident's excoriated sacral areas and follow their plan of care to protect and maintain skin integrity, promote wound healing, and prevent wound infection. This failure resulted in the development of a newly opened wound on R3's right upper thigh, and R2's excoriated sacral areas with active bleeding and was contaminated with urine-soaked incontinence brief. This applies to two of three residents (R2 and R3) reviewed for skin alteration.
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to monitor, identify, and provide specific care interventions for pressure ulcer prevention and treatment for two (R1 and R2) of three residents reviewed for pressure ulcers from a sample of 11. This failure resulted in R1's developing a new pressure ulcer categorized at an advance stage 3 pressure ulcer.
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure facility had provided sufficient staffing to meet the care needs of residents of the facility. This failure resulted in R3's newly open wound to the right upper thigh and R2's active bleeding from skin excoriation from the sacral area. This failure has the potential to affect all 106 residents in the facility.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow the facility's policy for infection control regarding the use of PPE (Personal Protective Equipment), hand hygiene and disinfecting environmental surfaces to contain spread of Covid-19 outbreak. This has the potential to affect all 106 residents in the facility.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents received ADL (Activities of Daily Living) assistance per their plan of care. This applies to 11 of 11 residents (R1 through R11) reviewed for ADLs in a sample of 11.
Fire safety inspections
21 fire safety citations on file: 5 on May 6, 2026, 5 on March 21, 2025, 2 on April 10, 2024, 9 on February 8, 2024.
Every fire safety citation21 citations
- F Have an enclosure around a vertical opening shaft.
- E Have exits that are accessible at all times.
- E Install an approved automatic sprinkler system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure proper usage of power strips and extension cords.
- F Have an enclosure around a vertical opening shaft.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have proper medical gas storage and administration areas.
- F Provide a written emergency evacuation plan.
- E Provide properly protected cooking facilities.
- F Have an enclosure around a vertical opening shaft.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E Install an approved automatic sprinkler system.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Ensure proper usage of power strips and extension cords.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 17, 2026 | Fine | $277,045 |
| November 21, 2025 | Fine | $26,481 |
| September 18, 2025 | Fine | $183,450 |
| March 21, 2025 | Payment Denial | 4 days from April 17, 2025 |
| February 11, 2025 | Fine | $12,191 |
| June 2, 2024 | Fine | $15,360 |
| February 8, 2024 | Fine | $13,637 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.23 | 3.45 | 3.86 |
| Registered nurses | 0.80 | 0.72 | 0.69 |
| All nursing staff on weekends | 2.79 | 3.07 | 3.42 |
| Nurse aides | 1.93 | ||
| Licensed practical nurses | 0.51 | ||
| Nursing staff turnover (share who left in a year) | 57.7% | 44.5% | 45.8% |
| Registered nurse turnover | 55.2% | 41.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 4.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.41 on weekdays and 2.79 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.14 in April to June 2025 to 3.23 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.23 | 0.80 | 3.41 | 2.79 | 14.4% | 0 of 90 | 131 |
| Oct to Dec 2025 | 3.20 | 0.76 | 3.37 | 2.77 | 8.8% | 0 of 92 | 137 |
| Jul to Sep 2025 | 2.89 | 0.68 | 3.06 | 2.47 | 6.1% | 0 of 92 | 141 |
| Apr to Jun 2025 | 3.14 | 0.77 | 3.32 | 2.67 | 17.9% | 0 of 91 | 133 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.9 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.9 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 2.2 | 1.8 |
Owners and operators
Legal business name: PEARL OF ORCHARD VALLEY LLC. CMS links this home to Pearl Healthcare, a group of 15 nursing homes averaging 2.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phc Ovj LLC | 5% or greater direct ownership interest | Organization | 99% | 05/01/2022 |
| Kushner Family Idf LLC | 5% or greater indirect ownership interest | Organization | 16% | 05/01/2022 |
| Herwig, Brittany | W-2 managing employee | Individual | 05/01/2022 | |
| Herwig, Brittany | Corporate officer | Individual | 05/01/2022 | |
| Zeffren, Eitan | Corporate officer | Individual | 05/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 31 problems in this area, most recently on July 25, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 9 problems in this area, most recently on May 6, 2026: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 8 problems in this area, most recently on May 6, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on May 6, 2026: "Reasonably accommodate the needs and preferences of each resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.79 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
- La Bella of Aurora Aurora, 1.8 mi · 1 of 5 stars · 36 citations
- Avantara Aurora Aurora, 3 mi · 4 of 5 stars · 23 citations
- Jennings Terrace Aurora, 3.1 mi · 4 of 5 stars · 22 citations
- Asbury Gardens Nsg & Rehab North Aurora, 3.4 mi · 4 of 5 stars · 20 citations
- North Aurora Living & Rehab Ctr North Aurora, 4.7 mi · 3 of 5 stars · 42 citations
- Grove of Fox Valley,the Aurora, 5 mi · 4 of 5 stars · 26 citations
- Alden Courts of Waterford Aurora, 5.7 mi · 4 of 5 stars · 19 citations
- Alden of Waterford Aurora, 5.7 mi · 3 of 5 stars · 30 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Pearl of Orchard Valley's Medicare star rating?
- CMS rates Pearl of Orchard Valley 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pearl of Orchard Valley get at its last inspection?
- 13 health deficiencies at the standard inspection on May 6, 2026. The Illinois average is 12.6.
- Has Pearl of Orchard Valley been fined?
- Yes. CMS lists 6 fines totaling $528,164 in the last three years.
- Does Pearl of Orchard Valley accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pearl of Orchard Valley?
- CMS lists 5 owners and managers, and links the home to Pearl Healthcare. Legal business name: PEARL OF ORCHARD VALLEY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.