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Home / Maryland / White Plains

Restore Health Rehabilitation Center

4615 Einstein Place, White Plains, MD 20695 · Charles County · (240) 448-2000

80 certified beds, about 68 residents a day · For profit - Corporation · Medicare and Medicaid since 2015

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 215362 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 30, 2025, inspectors cited 8 health deficiencies (the Maryland average is 17, the national average 9.2).

Of 45 health citations since December 2018, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.42 hours per resident per day, against 3.87 across Maryland and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

36.2% of nursing staff left within the year CMS measured (Maryland average 40.2%).

CMS links it to Fundamental Healthcare, an affiliated group of 66 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 45 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
33D
9E
1F
Potential for minimal harm
0A
0B
0C
June 26, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on interviews and record reviews, it was determined that the facility failed to report (1.) misappropriation of residents' property and (2.) an injury of unknown origin to the state agency. This was evident for 2 (Resident #78 and #91) out of 2 residents who were reviewed for reporting during the recertification survey.
April 3, 2026Complaint inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interviews, the facility failed to ensure adequate supervision and safe positioning during activities of daily living (ADL) care for a dependent resident who required staff assistance with bed mobility. This deficient practice was determined to be past noncompliance that resulted in the resident falling from the bed during care and sustaining multiple fractures for 1 of 3 sampled residents (Resident #7).
  2. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to provide necessary care and services to maintain the highest practicable physical well-being of residents by failing to ensure complete and thorough bathing and hygiene care and failing to provide an alternative method for showering when residents were unable to use a shower chair, for 3 of 3 sampled residents (Resident #9, Resident #10, and Resident #17).
  3. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on record review and staff interviews, the facility failed to ensure that resident records were accurate and reflected the care and services provided, by documenting that showers were provided when staff interviews revealed that showers were not performed, for 2 of 3 sampled residents (Resident #9 and Resident #17).
June 30, 2025Standard inspection, Complaint inspection · 12 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on interviews with staff and Residents and surveyor record review it was determined that the facility failed to develop and implement comprehensive care plans for Residents. This finding was found to be evident for 4 (Resident #21, #51, #54, and #61) out of 7 Residents reviewed for the development and implementation of comprehensive care plans.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on record review, observation and interview, it was determined that the facility staff failed to provide privacy to a resident during the administration of a subcutaneous injection. This was evident in 1 (Resident #54) of 1 resident observed for injection administration.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observation, interviews with Residents and staff and surveyor record review it was determined that the facility failed to ensure that Resident's care plans were revised and updated timely. This finding was found to be evident in 2 (Resident #51 and #54) out of 2 Residents reviewed for care plan timing and revision.
  4. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observation, interview and record review it was determined that the facility failed to ensure that the posted nurse staffing information was accurate and current. This finding was found to be evident in the review of sufficient and competent Nurse staffing.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observations and interviews it was determined that the facility failed to store food in a manner that ensures food safety. This was evident in 1 out of 2 dining areas observed during the survey.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on Record Reviews, Observations and Interviews it was determined that the facility failed to ensure medical records were complete and accurate. This was evident for 2 (Resident #61, #46) out of 5 Residents reviewed for complete and accurate medical records.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on record review, observation and interview, it was determined that the facility staff failed to perform hand hygiene during medication administration. This was evident in 1 (Resident #40) of 5 residents observed during medication administration.
  8. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observations and interviews, it was determined that the facility failed to maintain a functional and sanitary environment. This was found evident in 1 out of 2 dining areas observed during the survey.
  9. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on clinical record review, staff interviews and an investigation into a complaint, it was determined that the facility failed to report an allegation of suspected resident abuse to the Office of Health Care Quality (OHCQ). This finding was evident for 1 (#166) of 2 residents reviewed for abuse during the annual survey. This finding is related to complaint #MD00185506.
  10. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on facility staff interview and surveyor record review it was determined that the facility failed to investigate an alleged violation of abuse. This finding was found to be evident in 1 (Resident #187) out of 1 Resident that was reviewed for investigation of an alleged violation of abuse.
  11. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on clinical record review, facility staff interviews and surveyor review of a facility reported incident and a complaint, it was determined that facility failed to provide written notice to the Office of the State Long Term Care (LTC) Ombudsman of a Resident's discharge, and failed to ensure that a discharge summary was completed by a Resident's physician. This finding was found to be evident for 2 (Resident #62 and #171) out of 3 residents reviewed for discharge process during the annual survey.
  12. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on record reviews and interviews, it was determined the facility failed to initiate wound care upon admission for a Resident with Pressure Ulcers. This was evident for 1 (Resident #191) out of 4 residents reviewed for pressure ulcers during the survey.
September 21, 2022Standard inspection · 23 citations
  1. J
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observation, staff interviews, and review of medical record documentation it was determined that the facility failed to maintain a safe and effective system for securing medication, treatment supplies, and hazardous medical equipment in their designated carts on nursing units with residents with documented cognitive deficits and wandering behaviors. This practice was noted on 8/31/22 and included five (5) medication/treatment carts that were observed unlocked and unattended. The facility's failure to secure medications and treatment supplies was evident throughout the facility's two (2) nursing units. The deficient practice was observed on 4 out of 4 medication carts and 1 of 3 treatment carts. Additionally, the facility failed to ensure that 2. medications and biologicals were labeled with and dated after opened and medications stored in medication storage areas were unexpired. [...]
  2. F
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of resident medical records and interview with facility staff, it was determined that the facility failed to ensure that residents' medications were documented at the time of administration, including high risk medications, resulting in a consistent and widespread pattern of medications being documented inaccurately and hours after they were due. This involved multiple staff on all shifts and on both units. This was evident for 5 (Residents #21, #61, #35, #25, and #73) out of 5 residents reviewed in detail for timely medication administration but was also noted in every medication administraion record (MAR) seen during the survey. This practice has the potential to impact all residents. Documentation is an integral part of medication administration. Documentation communicates the timing, dosing, and effect of any and all medications received by a patient. [...]
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observations and review of resident medical records and interview with residents and facility staff, it was determined that the facility failed to ensure that there was sufficient nursing staff to: 1) provide for timely and accurate documentation of residents' administered medications. This was evident for 5 (Residents #21, #61, #35, #25, and #73) out of 5 residents reviewed for timely administration of medications. 2) provide sufficient staff to care for residents. This is evident for 2 out of 2 complaints (Resident # 95 and # 81), 3) to answer the call bell in a timely manner. This was found to be evident for 6 (resident #5, #35, #49, #57, 208 and #309) out of 20 residents observed for call bell response time during the Annual Survey, and 4) have the required number of nursing staff to care for residents resulting in delayed resident care and documentation of care. [...]
  4. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on medical record review, interview with facility staff and observation it was determined that the facility failed to maintain consistent and accurate documentation in the residents' medical records related to care, notification and behaviors respectively. This was evident in 4 of 70 medical records (#99, 95, 26, and #29) reviewed during the annual survey.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observations and interviews it was determined that the facility failed to provide a safe, sanitary environment to prevent the development and transmission of disease and infection as evidenced by: 1) lack screening for visitors upon entrance to the facility and 2) staff did not wear face mask appropriately. This was found to be evident for 1 out of 1 staff members observed during a facility tour and 4 out of 4 surveyors upon entrance to the facility.
  6. E
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on record reviews and facility staff interviews it was determined that the facility failed to designate at least one Infection Preventionist who is responsible for the facility's Infection Prevention and Control Program. This was evident during the Infection Control portion of the recertification survey. An interview held with the Interim ADON/IP (Assistant Director of Nursing/ Infection Preventionist), RN#3, on 8/30/2022 at 10:00 AM stated that she started working at the facility two weeks prior to the beginning of the survey and is assisting with the IP role during her time at this facility. On 9/12/2022 at 8:45 AM an interview was held with the Human Resources (HR) Director, Staff #50, revealed that the previous IP's, RN #61, last day worked was 5/19/2022. [...]
  7. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on medical record review and interview with staff it was determined that the facility failed to: 1) ensure that each resident or responsible party (RP) received education regarding benefits and risk and document that the residents or the responsible party were provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunization and 2) that the resident either received the influenza immunization or did not receive the influenza immunization due to medical contraindications or refusal. This was evident for 1 of 5 residents (Resident #52) reviewed for immunization.
  8. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observation, interviews, and record review it was determined that the facility staff failed to ensure the dignity of a resident as evidenced by the resident's uncovered urine catheter bag lying on the floor uncovered, under the resident's bed. This was found to be evident for 1 (Resident #20) out of 13 residents observed during a tour of the nursing unit.
  9. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of resident medical record, interview with resident representatives and facility staff, and review of facility policy, it was determined that the facility failed to: 1) ensure that Resident #96's shower preferences were obtained at the beginning of his/her stay; and 2) failed to have access to the facility's communication system. This was found to be evident for 1 (Resident #96) of 4 residents reviewed for activities of daily living (ADL) and 2 out of 20 residents (Resident #26, and #44) reviewed during the annual survey. The evidence includes: 1) The surveyor interviewed Resident #96's responsible party (RP) on 9/19/22 at 11:13 AM. During the interview, the RP indicated that Resident #96 was never given a shower during their 30+ day stay. The surveyor reviewed Resident #96's medical record on 9/19/22 at 11:18 AM. [...]
  10. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of resident medical record and interview with facility staff and residents' representatives, it was determined that the facility failed to ensure that physicians and residents' representatives were notified when the resident sustained a change in condition. This was evident for 2 (Resident #75 and #7) of 10 residents reviewed for change in condition.
  11. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on medical record review, interview and review of pertinent facility policies and documentation, it was determined that the facility failed to prevent incidents of abuse and neglect. This was evident during the review of 2 of 19 abuse investigations, including complaints and facility reported incidents.
  12. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on facility documentation review and staff interview it was determined the facility failed to timely report investigations to the Survey Agency, which is the Office of Health Care Quality (OHCQ) within 24 hours of an alleged incident and the final report within 5 working days. This was found to be evident for 2 (Resident #26, and #54) out of 19 residents reviewed for abuse during the annual survey.
  13. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on interview, administrative record review and review of the Facility Reported Incident (FRI) investigation documentation it was determined the facility failed to thoroughly investigate incidents of alleged physical abuse and allegations of neglect. This was evident for 3 out 19 residents (Resident #26, #24 and #70) reviewed for abuse.
  14. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of recent facility discharge practices and interview with facility staff, it was determined that the facility failed to provide residents and or their representative (RP) with the proper paper documentation of the facilities bed hold policy. This was evident for 3 of 3 (#24, 67 and 74) resident records reviewed regarding unexpected hospitalizations.
  15. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observations, medical record review, review of facility reported incidents and interviews it was determined the facility failed to ensure that care plans were revised as required. This was found to be evident for 2 (Resident #49 and #69) out of 20 residents reviewed for Care Plans during the Annual Survey.
  16. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on medical record review and interview with residents and staff, it was determined that the facility failed to provide resident with identified assistance for activities of daily living (ADL) as identified in the resident's care plans. This was evident for 2 of 3 (#73, 74) residents reviewed for ADL's.
  17. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observation, medical record review and interview with facility staff, it was determined that the facility failed to: 1) ensure ordered splints were in place, 2) failed to administer a medication as ordered by the physcian. This was evident for 2 (Resident #24 and #42) of 19 residents reviewed for neglect during the annual survey.
  18. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of resident medical record, it was determined that the facility failed to intervene when a newly identified stage 2 pressure ulcer was found on Resident #75's skin. This was evident for 1 (Resident #75) of 4 residents reviewed for pressure ulcers.
  19. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on review of resident medical record and interview with facility staff, it was determined that the facility failed to address a significant weight loss for a resident. This was evident for 3 (Residents #76, #42 and #55) of 5 residents reviewed for nutrition.
  20. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on record review and staff interview it was determined that the facility failed to establish and made understood the roles and responsibilities for the Nurses functioning in the role of Director of Nursing (DON) in their absence.
  21. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on observation of medication administration, interview with facility staff, and review of medication administration records and facility policy, it was determined that the facility failed to have a medication administration rate of less than 5 percent during the medication administration facility task. Out of 26 observed medications administered, 2 medications were split by a soiled communal pill cutter, resulting in an error rate of 7.96%. This involved 2 of 4 residents (Resident #208 and Resident #7), 1 of 1 Certified Medication Aide (CMA) and 1 of 2 Licensed Practical Nurses (LPN #7) that were observed.
  22. D
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on staff interviews, review of other pertinent documentation and survey findings, it was determined the facility staff failed to ensure that effective quality assessment and assurance performance improvement policies and procedures were implemented to ensure deficiencies were not repeated and residents remained in a safe, enriching, and comfortable environment. This was found to be evident during the facility's annual Medicare/Medicaid survey.
  23. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2022
    Inspectors wroteBased on staff interviews, review of other pertinent documentation and survey findings, it was determined the facility staff failed to ensure that effective quality assessment and assurance performance improvement interventions were implemented to address identified quality deficiencies. This was found to be evident during the facility's annual Medicare/Medicaid survey.
December 17, 2018Standard inspection · 6 citations
  1. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBased on medical records and staff interviews, the facility staff failed to do a monthly medication review on Resident #3 and Resident #6's medications. This was evident for 2 out of 5 residents investigated for unnecessary medications during the survey process.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBased on medical record review, staff and responsible party interviews, it was determined the nursing staff failed to notify the designated responsible party of changes in Resident # 47's condition during a hospital transfer. This was evident in 1 out of 29 residents reviewed during the survey process.
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBased on the medical record, the facility staff failed to provide written notice to Resident #40, #63, 61 and 47 or the resident's Responsible Party, of a transfer out of the facility. This was evident for 4 out of 4 residents investigated for hospitalizations during the survey process.
  4. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBase on chart review and interview with the Admissions Director, The facility failed to send out a bed hold policy to the Responsible Party of Resident # 63. This was evident for 1 out of 3 resident medical records reviewed as transferred to the hospital.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBased on medical record review and staff interviews it was determined that the facility failed to revise and update the care plan for Resident #47 after a change in condition. This was evident 1 out of 23 resident's involving Resident #47 during the survey process.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2019
    Inspectors wroteBased on investigations of the medication storage areas, it was determined the facility staff failed to dispose of out dated medical supplies and label another. This was evident for 1 out of 2 medication storage rooms inspected during the survey, and 1 out of 3 medication carts inspected.

Fire safety inspections

24 fire safety citations on file: 11 on June 30, 2025, 8 on September 21, 2022, 5 on December 17, 2018.

Every fire safety citation24 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · June 30, 2025 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · June 30, 2025 · Corrected (the home has a date of correction)
  3. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 30, 2025 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 30, 2025 · Corrected (the home has a date of correction)
  5. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 30, 2025 · Corrected (the home has a date of correction)
  6. F
    Have restrictions on the use of portable space heaters.
    K 781 · June 30, 2025 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 30, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 30, 2025 · Corrected (the home has a date of correction)
  9. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 30, 2025 · Corrected (the home has a date of correction)
  10. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 30, 2025 · Corrected (the home has a date of correction)
  11. D
    Have proper medical gas storage and administration areas.
    K 923 · June 30, 2025 · Corrected (the home has a date of correction)
  12. F
    Provide properly protected cooking facilities.
    K 324 · September 21, 2022 · Corrected (the home has a date of correction)
  13. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · September 21, 2022 · Corrected (the home has a date of correction)
  14. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 21, 2022 · Corrected (the home has a date of correction)
  15. F
    Meet other general requirements that are deficient.
    K 500 · September 21, 2022 · Corrected (the home has a date of correction)
  16. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 21, 2022 · Corrected (the home has a date of correction)
  17. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 21, 2022 · Corrected (the home has a date of correction)
  18. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 21, 2022 · Corrected (the home has a date of correction)
  19. D
    Have proper medical gas storage and administration areas.
    K 923 · September 21, 2022 · Corrected (the home has a date of correction)
  20. D
    Provide properly protected cooking facilities.
    K 324 · December 17, 2018 · Corrected (the home has a date of correction)
  21. C
    Meet other general requirements.
    K 100 · December 17, 2018 · Corrected (the home has a date of correction)
  22. C
    Have properly located and lighted "Exit" signs.
    K 293 · December 17, 2018 · Corrected (the home has a date of correction)
  23. C
    Have proper medical gas storage and administration areas.
    K 923 · December 17, 2018 · Corrected (the home has a date of correction)
  24. B
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 17, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMarylandUnited States
All nursing staff (RN, LPN and aides)3.423.873.86
Registered nurses0.560.840.69
All nursing staff on weekends2.913.473.42
Nurse aides1.58
Licensed practical nurses1.28
Nursing staff turnover (share who left in a year)36.2%40.2%45.8%
Registered nurse turnover33.3%38.7%42.9%
Administrators who left0

CMS expects 3.98 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 2.91 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.39 in April to June 2025 to 3.42 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.420.563.632.91 3.1%0 of 9068
Oct to Dec 20253.490.663.673.01 3.2%0 of 9267
Jul to Sep 20253.550.623.743.08 5.3%0 of 9265
Apr to Jun 20253.390.623.592.89 4.0%0 of 9163
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Maryland, Jan to Mar 20263.730.743.883.348.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Maryland

JobMedianMiddle halfEmployed
Maryland, all employers
CNAs (nursing assistants)$20.79$18.46 to $22.0027,720
LPNs and LVNs$35.89$31.40 to $38.309,560
Registered nurses$47.98$40.26 to $51.6152,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMarylandUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
43.020.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.30.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.61.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.52.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
49.922.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.85.94.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.413.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.021.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.99.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Restore Health Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (66.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

66.2% this home

Better than the national rate

US median of homes 51.5% · Maryland: 90 better, 29 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 407 eligible stays.

Potentially preventable readmissions

16.6% this home

Worse than the national rate

US median of homes 10.7% · Maryland: 0 better, 41 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 444 eligible stays.

Infections that led to a hospital stay

7.4% this home

No different from the national rate

US median of homes 7.1% · Maryland: 5 better, 6 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 291 eligible stays.

Self-care and mobility at discharge

43.3% this home

Median of homes: Maryland61.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 127 residents counted.

Falls with major injury

0.5% this home

Median of homes: Maryland0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 194 residents counted.

New or worsened pressure ulcers

12.1% this home

Median of homes: Maryland2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 194 residents counted.

Medication list given at discharge

95.5% this home

Median of homes: Maryland98.1% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 132 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WHITE PLAINS HEALTH CARE LLC. CMS links this home to Fundamental Healthcare, a group of 66 nursing homes averaging 2.5 stars overall.

NameRoleTypeShareSince
Maryland Long Term Care LLC5% or greater direct ownership interestOrganization100%03/18/2016
Green, CalanthiaW-2 managing employeeIndividual08/21/2018
Green, CalanthiaCorporate officerIndividual08/21/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on June 30, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 3, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on April 3, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on June 26, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the Maryland average of 3.47.

Other nursing homes nearby

Maryland contacts for a concern about a nursing home

These are the official offices in Maryland. NursingHomeClear cannot take or act on complaints.

Common questions

What is Restore Health Rehabilitation Center's Medicare star rating?
CMS rates Restore Health Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Restore Health Rehabilitation Center get at its last inspection?
8 health deficiencies at the standard inspection on June 30, 2025. The Maryland average is 17.
Has Restore Health Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Restore Health Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Restore Health Rehabilitation Center?
CMS lists 3 owners and managers, and links the home to Fundamental Healthcare. Legal business name: WHITE PLAINS HEALTH CARE LLC.

Sources

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