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Riverside Lifelong Health and Rehabilitation - M

603 Main Street, Mathews, VA 23109 · Mathews County · (804) 725-9443

60 certified beds, about 57 residents a day · Non profit - Corporation · Medicare and Medicaid since 2021

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495429 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 3, 2023, inspectors cited 0 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 12 health citations since July 2021, 4 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.08 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.

43.2% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Riverside Health System, an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
5D
3E
0F
Potential for minimal harm
0A
0B
0C
August 3, 2023Standard inspection · 0 citations
July 9, 2021Standard inspection · 12 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff interview, facility documentation review, clinical record review, the facility failed to ensure 1 Resident (Resident #54) was free from neglect, in a survey sample of 31 Residents. For Resident #54, the facility staff were negligent in their immediate response when he was found unresponsive. The facility staff failed to provide CPR (cardiopulmonary resuscitation) or any other emergency medical treatment, until after Resident #54 had been pronounced deceased and postmortem care had been provided, resulting in harm at past non-compliance.
  2. G
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · Actual harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to implement the comprehensive care plan for 1 resident (Resident #54) in a survey sample of 31 residents. For Resident #54, the facility staff failed to implement resuscitation interventions as indicated on his comprehensive care plan when he was found unresponsive and not breathing, resulting in harm at past non-compliance.
  3. G
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Actual harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide resuscitation interventions for 1 resident (Resident #54) in a survey sample of 31 residents. For Resident #54, who was a full code, the facility staff failed to provide resuscitation interventions when he was found unresponsive and not breathing. This resulted in harm cited at past non-compliance.
  4. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on observation, interview, facility documentation and clinical record review the facility staff failed to adequately prevent and treat pressure ulcers for 1 Resident (#42) in a survey of 31 Residents.
  5. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on staff interviews, clinical record reviews, and facility documentation review, the facility staff failed to implement their abuse policy for 7 certified nursing assistants (CNA) (CNA C, CNA D, CNA E, CNA F, CNA G, CNA H, and CNA I) out of a staff sample size of 16 CNA's and for one Resident (Resident #54) out of a sample size of 31 residents. 1. For CNA C, CNA D, CNA E, CNA F, CNA G, CNA H, the facility staff failed to complete license verification upon hire. For CNA I, the facility staff failed to verify CNA I's license renewal which resulted in CNA I working at the facility without verifying license renewal (and having an expired license on file). 2. On 06/11/21, Resident #54, who was a full code was found unresponsive. Four staff members, (CNA A, CNA B, LPN A, RN A), all of which were CPR certified, neglected to provide any type of emergency medical care, to include CPR. [...]
  6. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on Observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure two Residents were free from significant medication errors (Residents #7, and #23) in a survey sample of 31 Residents. 1. For Resident #7, the facility failed to administer narcotic pain medication timely as ordered by a physician. 2. For Resident #23, the facility failed to administer 5 medications, including a narcotic pain medication timely as ordered by a physician.
  7. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to offer the COVID immunization for 8 Residents (Resident #3, #21, #22, #27, #28, #32, #38, #43) in a survey sample of 31 Residents. The facility staff failed to provide evidence that they offered the COVID vaccination to 8 Residents when they were eligible, despite the facility having vaccines available to administer.
  8. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on staff interview, facility documentation review, and clinical record review, the facility failed to report an incident of neglect, which was also an unusual occurence for 1 Resident (Resident #54) in a survey sample of 31 Residents. On 6/11/21, Resident #54, who was a full code was found unresponsive. Four staff members, (CNA A, CNA B, LPN A, RN A), all of which were CPR certified, neglected to provide any type of emergency medical care, to include CPR. The staff response was neglegnt, as well as an unusual occurence; and the facility staff failed to report the event to the OLC (Office of Licensure and Certification), APS (Adult Protective Services), and other authorities as required.
  9. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on staff interview, facility documentation review, and clinical record review, the facility failed to investigate an incident of neglect, which was also an unusual occurence, for 1 Resident (Resident #54) in a survey sample of 31 Residents. On 6/11/21, Resident #54, who was a full code was found unresponsive. Four staff members, (CNA A, CNA B, LPN A, RN A), all of which were CPR certified, neglected to provide any type of emergency medical care, to include CPR. The staff response was neglegnt, as well as an unusual occurence; and the facility staff failed to conduct an investigation of the event.
  10. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on observation, interview, facility documentation and clinical record review the facility staff failed to accurately reflect status of resident on assessments for 1 Resident (#42) in a survey sample of 31 Residents.
  11. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on observation, interview, facility documentation and clinical record review the facility staff failed to develop and implement a comprehensive care plan that is patient centered with measurable goals and objectives for 1 Resident (#42) in a survey sample of 31 Residents.
  12. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2021
    Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to provide care in accordance with professional standards of practice for 4 Residents (Resident #54, Resident #42, Resident #7, Resident #23) in a survey sample of 31 Residents. 1. For Resident #54, who was a full code, the facility staff failed to provide any emergency medical treatment, including CPR, when he was found unresponsive. 2. For Resident #7, the facility failed to administer narcotic pain medication timely as ordered by a physician. 3. For Resident #23, the facility failed to administer 5 medications, including a narcotic pain medication timely as ordered by a physician. 4. [...]

Fire safety inspections

1 fire safety citation on file: 1 on July 9, 2021.

Every fire safety citation1 citation
  1. D
    Have restrictions on the use of flammable curtains.
    K 751 · July 9, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.083.763.86
Registered nurses0.800.690.69
All nursing staff on weekends2.583.293.42
Nurse aides1.63
Licensed practical nurses0.65
Nursing staff turnover (share who left in a year)43.2%48.1%45.8%
Registered nurse turnover30.0%48.2%42.9%
Administrators who left1

CMS expects 3.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.27 on weekdays and 2.58 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.99 in April to June 2025 to 3.08 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.080.803.272.58 3.2%0 of 9057
Oct to Dec 20252.640.632.802.23 3.6%0 of 9259
Jul to Sep 20252.880.673.062.44 4.0%0 of 9257
Apr to Jun 20252.990.813.192.49 3.9%0 of 9156
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.314.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.21.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.03.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
5.31.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.715.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.24.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.714.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
5.522.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
4.711.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Riverside Lifelong Health and Rehabilitation - M's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 21 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 27 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 16 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 19 residents counted.

Falls with major injury

0.0% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 22 residents counted.

New or worsened pressure ulcers

4.1% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 22 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 2 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: PATRICK HENRY HOSPITAL, INC.. CMS links this home to Riverside Health System, a group of 6 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Riverside Healthcare Association, Inc.5% or greater direct ownership interestOrganization100%05/03/2010
Rector & Visitors of the University of Virginia5% or greater indirect ownership interestOrganization5%07/10/2023
Riverside Integrated Services Inc5% or greater indirect ownership interestOrganization95%07/10/2023
Nelson, LinwoodW-2 managing employeeIndividual01/23/2014
Alewynse, JoyceCorporate directorIndividual03/01/2022
Bates, JaredCorporate directorIndividual03/01/2022
Haywood, BarbaraCorporate directorIndividual01/01/2016
Smith, ConwayCorporate directorIndividual06/01/2008
Smith, KirbyCorporate directorIndividual06/01/2008
Tiller, BrookeCorporate directorIndividual03/01/2022
Verser, JosephCorporate directorIndividual03/01/2022
Zeidler, JeanneCorporate directorIndividual01/01/2019
Austin, WalterCorporate officerIndividual07/02/2012
Dacey, MichaelCorporate officerIndividual01/01/2019
Downey, WilliamCorporate officerIndividual06/01/2008
Heckler, EdwardCorporate officerIndividual01/01/2019
Houser, JasonCorporate officerIndividual01/01/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on July 9, 2021: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 9, 2021: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 9, 2021: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 9, 2021: "Ensure that residents are free from significant medication errors."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.58 hours per resident per day, below the Virginia average of 3.29.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Riverside Lifelong Health and Rehabilitation - M's Medicare star rating?
CMS rates Riverside Lifelong Health and Rehabilitation - M 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Riverside Lifelong Health and Rehabilitation - M get at its last inspection?
0 health deficiencies at the standard inspection on August 3, 2023. The Virginia average is 14.3.
Has Riverside Lifelong Health and Rehabilitation - M been fined?
CMS lists no fines in the last three years.
Does Riverside Lifelong Health and Rehabilitation - M accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Riverside Lifelong Health and Rehabilitation - M?
CMS lists 17 owners and managers, and links the home to Riverside Health System. Legal business name: PATRICK HENRY HOSPITAL, INC..

Sources

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