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Walter Reed Post Acute

7602 Meredith Drive, Gloucester, VA 23061 · Gloucester County · (804) 693-6503

181 certified beds, about 166 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
5 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495276 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 22, 2024, inspectors cited 2 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 18 health citations since August 2018, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.10 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.

59.9% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
1H
0I
Potential for more than minimal harm
14D
1E
2F
Potential for minimal harm
0A
0B
0C
August 22, 2024Standard inspection · 2 citations
  1. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to assist the resident to obtain vision services for 1 of 45 residents (Resident #85), in the survey sample.
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2024
    Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a leg strap was available to secure to a resident's leg to prevent the Foley (brand) catheter from dislodging or being pulled and the facility staff failed to date resident's Foley bag and Foley catheter for 1 of 45 residents (Resident #29), in the survey sample.
May 21, 2021Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2021
    Inspectors wroteBased on observation and interviews, the facility failed to ensure food items were stored and served under sanitary conditions in that the facility failed to ensure dietary staff cleansed food preparation areas with an appropriate strength sanitizer, failed to change gloves and perform hand hygiene before touching clean dishes and before serving food. This deficient practice had the potential to affect all the residents in the facility.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2021
    Inspectors wroteBased on observations, record review and interviews, the facility failed to accommodate the need of one (Resident (R) 20 of two residents reviewed for accommodation of needs. Specifically, the facility failed to ensure R20, who had contractures of both hands, was provided with a call bell system that R20 could use to signal for assistance and that the call bell was within reach when in bed.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2021
    Inspectors wroteBased on observation, interview, and record review, the facility failed to notify the physician to obtain an order for treatment for one (Resident (R) 65) of one resident reviewed for the development of an open area on the sacrum.
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2021
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that one of five sampled residents reviewed for unnecessary medications was free from the use of a psychotropic medications (Resident (R) 61). R61 was restarted on olanzapine (medication used to treat certain mental/mood conditions and may be used with other medication to treat depression) at the Hospital and was re-admitted to the facility without clinical justification for the drug's use and continued drug use.
August 23, 2018Standard inspection · 12 citations
  1. H
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · Actual harm, pattern · Corrected (the home has a date of correction) August 23, 2018
    Inspectors wroteBased on observation, interview, and clinical record review the facility failed to provide dialysis services for 1 Resident (Resident #135) in a survey sample of 42 Residents resulting in harm. For Resident #135 the facility failed to ensure transportation to and from dialysis appointments which resulted in two back-to-back missed appointments. The missed appointments on 03/01/2018 (Thursday) and 03/03/2018 (Saturday) resulted in a new prescription for Ativan (a medication for anxiety) due to a panic attack. This resulted in harm. For the missed appointments on 04/28/2018 (Saturday) and 05/01/2018 (Tuesday), the resident was hospitalized . This also resulted in harm. These four missed appointments result in a pattern. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observation, staff interview and facility documentation review the facility staff failed to store and serve food in accordance with professional standards for food service safety. Facility staff failed to use correct handwashing procedures, hold food at appropriate temperature, and reheat food to appropriate temperature.
  3. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observation and resident interview the facility failed to ensure food was served at a palatable temperature. Facility staff failed to ensure food was served hot.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observations, staff interview, clinical record review, and facility policy review, the facility staff failed to meet professional standards by failing to secure a prescription for a controlled substance for one Resident (Resident # 101) in a survey sample of 42 residents.
  5. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observations, staff interview, clinical record review, and facility policy review, the facility staff failed to provide care and service associated with Activities of Daily Living by not serving food in a scoop plate for one Resident (Resident # 101) in a survey sample of 42 residents.
  6. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observations, family interview, staff interview, and clinical record review, the facility staff failed to provide hydration care and services for one resident (Resident # 94) in a survey sample of 42 residents. The facility staff failed to provide Resident #94 with water.
  7. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on staff interview and clinical record review the facility staff failed to ensure medications were available for administration for 1 resident (Resident #244) of 42 residents in the survey sample. For Resident #244 the facility staff failed to ensure Diazepam (for anxiety) was available for administration.
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observation, interview and clinical record review the facility failed to ensure 1 Resident (Resident #24) was free from unnecessary psychotropic medication in a survey sample of 42 Residents. For Resident # 24 the facility failed to ensure Resident was free from unnecessary psychotropic medication.
  9. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on staff interview and clinical record review the facility staff failed to ensure 2 resident (Resident #244 and #9) of 42 residents in the survey sample were free from significant medication errors. 1. For Resident #244 the facility staff failed to administer Diazepam (for anxiety) for five days. 2. For Resident #9, the facility failed to administer prn (as needed) Lasix per physician order on three occasions.
  10. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observation and staff interview the facility staff failed to ensure meals were served according to the published menu. The food served for lunch on 8/22/18 did not reflect the foods listed on the published lunch menu.
  11. D
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on resident interview, staff interview, facility documentation and clinical record review Administration failed to use its resources to ensure the dialysis residents attain and maintain the highest practicable physical and psychosocial wellbeing. For Resident #135 the facility failed to ensure highest practicable wellbeing for dialysis patients by not utilizing its resources to transport dialysis patients to appointments. Resident # 135 a [AGE] year old female was admitted on [DATE] with diagnoses of but not limited to Diabetes, Diabetic neuropathy, CHF (Congestive Heart Failure), chronic pain of both lower extremities, generalized weakness, cellulitis of right lower extremity and ESRD (End stage renal disease) requiring dialysis three times weekly. [...]
  12. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2018
    Inspectors wroteBased on observation and staff interview the facility staff failed to implement an effective infection control program. The ice scoop was stored in the ice machine on the Ware unit.

Fire safety inspections

4 fire safety citations on file: 4 on May 21, 2021.

Every fire safety citation4 citations
  1. F
    Establish policies and procedures for medical documentation.
    E 23 · May 21, 2021 · Corrected (the home has a date of correction)
  2. F
    Provide emergency officials' contact information.
    E 31 · May 21, 2021 · Corrected (the home has a date of correction)
  3. F
    Provide primary/alternate means for communication.
    E 32 · May 21, 2021 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 21, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.103.763.86
Registered nurses0.360.690.69
All nursing staff on weekends2.683.293.42
Nurse aides1.77
Licensed practical nurses0.98
Nursing staff turnover (share who left in a year)59.9%48.1%45.8%
Registered nurse turnover50.0%48.2%42.9%
Administrators who left0

CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.27 on weekdays and 2.68 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.100.363.272.68 0.2%0 of 90166
Oct to Dec 20253.200.443.412.69 3.7%0 of 92155
Jul to Sep 20253.800.424.043.21 28.4%0 of 92145
Apr to Jun 20253.790.384.013.24 28.9%0 of 91146
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.014.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.61.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.03.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.215.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.514.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.922.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.611.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.51.8

Owners and operators

Legal business name: WALTER REED OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Walter Reed Holdco LLC5% or greater direct ownership interestOrganization100%09/10/2025
Kahanow, AvivaIndirect ownership interestIndividual09/10/2025
Rokeach, FraideIndirect ownership interestIndividual09/10/2025
Truist Bank5% or greater security interestOrganization09/10/2025
Hudgins, BryantManaging control - governing bodyIndividual09/10/2025
Law, JosephManaging control - governing bodyIndividual09/10/2025
Viroja, YogeshManaging control - governing bodyIndividual09/10/2025
Healthcare Services Group IncOperational/managerial controlOrganization09/10/2025
Marquis Limited LLCOperational/managerial controlOrganization09/10/2025
Virginia Health Rehabilitation Agency, LLCOperational/managerial controlOrganization09/10/2025
Hudgins, BryantOperational/managerial controlIndividual09/10/2025
Posen, MindeeOperational/managerial controlIndividual09/10/2025
Walters, RobertOperational/managerial controlIndividual09/10/2025
Flagler, OsherIndividual is an owner, partner or trustee of any ADP of the SNFIndividual09/06/2025
Levovitz, TzviIndividual is an owner, partner or trustee of any ADP of the SNFIndividual09/06/2025
Rokowsky, YitzchokIndividual is an owner, partner or trustee of any ADP of the SNFIndividual09/07/2025
Healthcare Services Group IncAdp of the SNFOrganization09/06/2025
Marquis Limited LLCAdp of the SNFOrganization09/06/2025
Nfr 2020 Irrv TrAdp of the SNFOrganization09/15/2025
Quinto Nexgen LLCAdp of the SNFOrganization09/15/2025
Rsbrmk Holdings LLCAdp of the SNFOrganization09/15/2025
Sk Nexgen TrAdp of the SNFOrganization09/15/2025
Tryko Nexgen Holdings LLCAdp of the SNFOrganization09/15/2025
Uak 2020 Irrv TrAdp of the SNFOrganization09/15/2025
Ukr Nexgen LLCAdp of the SNFOrganization09/15/2025
Virginia Health Rehabilitation Agency, LLCAdp of the SNFOrganization09/06/2025
Yk Nexgen TrAdp of the SNFOrganization09/15/2025
Yr Nexgen TrAdp of the SNFOrganization09/15/2025
Hudgins, BryantAdp of the SNFIndividual09/10/2025
Law, JosephAdp of the SNFIndividual09/10/2025
Viroja, YogeshAdp of the SNFIndividual09/10/2025
Walters, RobertAdp of the SNFIndividual09/10/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 22, 2024: "Assist a resident in gaining access to vision and hearing services."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 21, 2021: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on May 21, 2021: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 21, 2021: "Reasonably accommodate the needs and preferences of each resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.68 hours per resident per day, below the Virginia average of 3.29.

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Virginia contacts for a concern about a nursing home

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Common questions

What is Walter Reed Post Acute's Medicare star rating?
CMS rates Walter Reed Post Acute 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Walter Reed Post Acute get at its last inspection?
2 health deficiencies at the standard inspection on August 22, 2024. The Virginia average is 14.3.
Has Walter Reed Post Acute been fined?
CMS lists no fines in the last three years.
Does Walter Reed Post Acute accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Walter Reed Post Acute?
CMS lists 32 owners and managers, and links the home to Marquis Health Services. Legal business name: WALTER REED OPERATOR LLC.

Sources

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