Walter Reed Post Acute
7602 Meredith Drive, Gloucester, VA 23061 · Gloucester County · (804) 693-6503
181 certified beds, about 166 residents a day · For profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495276 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 22, 2024, inspectors cited 2 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 18 health citations since August 2018, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.10 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
59.9% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
August 22, 2024Standard inspection · 2 citations
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to assist the resident to obtain vision services for 1 of 45 residents (Resident #85), in the survey sample.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a leg strap was available to secure to a resident's leg to prevent the Foley (brand) catheter from dislodging or being pulled and the facility staff failed to date resident's Foley bag and Foley catheter for 1 of 45 residents (Resident #29), in the survey sample.
May 21, 2021Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interviews, the facility failed to ensure food items were stored and served under sanitary conditions in that the facility failed to ensure dietary staff cleansed food preparation areas with an appropriate strength sanitizer, failed to change gloves and perform hand hygiene before touching clean dishes and before serving food. This deficient practice had the potential to affect all the residents in the facility.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, record review and interviews, the facility failed to accommodate the need of one (Resident (R) 20 of two residents reviewed for accommodation of needs. Specifically, the facility failed to ensure R20, who had contractures of both hands, was provided with a call bell system that R20 could use to signal for assistance and that the call bell was within reach when in bed.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to notify the physician to obtain an order for treatment for one (Resident (R) 65) of one resident reviewed for the development of an open area on the sacrum.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that one of five sampled residents reviewed for unnecessary medications was free from the use of a psychotropic medications (Resident (R) 61). R61 was restarted on olanzapine (medication used to treat certain mental/mood conditions and may be used with other medication to treat depression) at the Hospital and was re-admitted to the facility without clinical justification for the drug's use and continued drug use.
August 23, 2018Standard inspection · 12 citations
- H Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview, and clinical record review the facility failed to provide dialysis services for 1 Resident (Resident #135) in a survey sample of 42 Residents resulting in harm. For Resident #135 the facility failed to ensure transportation to and from dialysis appointments which resulted in two back-to-back missed appointments. The missed appointments on 03/01/2018 (Thursday) and 03/03/2018 (Saturday) resulted in a new prescription for Ativan (a medication for anxiety) due to a panic attack. This resulted in harm. For the missed appointments on 04/28/2018 (Saturday) and 05/01/2018 (Tuesday), the resident was hospitalized . This also resulted in harm. These four missed appointments result in a pattern. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview and facility documentation review the facility staff failed to store and serve food in accordance with professional standards for food service safety. Facility staff failed to use correct handwashing procedures, hold food at appropriate temperature, and reheat food to appropriate temperature.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and resident interview the facility failed to ensure food was served at a palatable temperature. Facility staff failed to ensure food was served hot.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, staff interview, clinical record review, and facility policy review, the facility staff failed to meet professional standards by failing to secure a prescription for a controlled substance for one Resident (Resident # 101) in a survey sample of 42 residents.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, staff interview, clinical record review, and facility policy review, the facility staff failed to provide care and service associated with Activities of Daily Living by not serving food in a scoop plate for one Resident (Resident # 101) in a survey sample of 42 residents.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, family interview, staff interview, and clinical record review, the facility staff failed to provide hydration care and services for one resident (Resident # 94) in a survey sample of 42 residents. The facility staff failed to provide Resident #94 with water.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on staff interview and clinical record review the facility staff failed to ensure medications were available for administration for 1 resident (Resident #244) of 42 residents in the survey sample. For Resident #244 the facility staff failed to ensure Diazepam (for anxiety) was available for administration.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview and clinical record review the facility failed to ensure 1 Resident (Resident #24) was free from unnecessary psychotropic medication in a survey sample of 42 Residents. For Resident # 24 the facility failed to ensure Resident was free from unnecessary psychotropic medication.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on staff interview and clinical record review the facility staff failed to ensure 2 resident (Resident #244 and #9) of 42 residents in the survey sample were free from significant medication errors. 1. For Resident #244 the facility staff failed to administer Diazepam (for anxiety) for five days. 2. For Resident #9, the facility failed to administer prn (as needed) Lasix per physician order on three occasions.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and staff interview the facility staff failed to ensure meals were served according to the published menu. The food served for lunch on 8/22/18 did not reflect the foods listed on the published lunch menu.
- D Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on resident interview, staff interview, facility documentation and clinical record review Administration failed to use its resources to ensure the dialysis residents attain and maintain the highest practicable physical and psychosocial wellbeing. For Resident #135 the facility failed to ensure highest practicable wellbeing for dialysis patients by not utilizing its resources to transport dialysis patients to appointments. Resident # 135 a [AGE] year old female was admitted on [DATE] with diagnoses of but not limited to Diabetes, Diabetic neuropathy, CHF (Congestive Heart Failure), chronic pain of both lower extremities, generalized weakness, cellulitis of right lower extremity and ESRD (End stage renal disease) requiring dialysis three times weekly. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and staff interview the facility staff failed to implement an effective infection control program. The ice scoop was stored in the ice machine on the Ware unit.
Fire safety inspections
4 fire safety citations on file: 4 on May 21, 2021.
Every fire safety citation4 citations
- F Establish policies and procedures for medical documentation.
- F Provide emergency officials' contact information.
- F Provide primary/alternate means for communication.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.10 | 3.76 | 3.86 |
| Registered nurses | 0.36 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.68 | 3.29 | 3.42 |
| Nurse aides | 1.77 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 59.9% | 48.1% | 45.8% |
| Registered nurse turnover | 50.0% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.27 on weekdays and 2.68 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.10 | 0.36 | 3.27 | 2.68 | 0.2% | 0 of 90 | 166 |
| Oct to Dec 2025 | 3.20 | 0.44 | 3.41 | 2.69 | 3.7% | 0 of 92 | 155 |
| Jul to Sep 2025 | 3.80 | 0.42 | 4.04 | 3.21 | 28.4% | 0 of 92 | 145 |
| Apr to Jun 2025 | 3.79 | 0.38 | 4.01 | 3.24 | 28.9% | 0 of 91 | 146 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.0 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.0 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.2 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.5 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.9 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.6 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.8 |
Owners and operators
Legal business name: WALTER REED OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Walter Reed Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 09/10/2025 |
| Kahanow, Aviva | Indirect ownership interest | Individual | 09/10/2025 | |
| Rokeach, Fraide | Indirect ownership interest | Individual | 09/10/2025 | |
| Truist Bank | 5% or greater security interest | Organization | 09/10/2025 | |
| Hudgins, Bryant | Managing control - governing body | Individual | 09/10/2025 | |
| Law, Joseph | Managing control - governing body | Individual | 09/10/2025 | |
| Viroja, Yogesh | Managing control - governing body | Individual | 09/10/2025 | |
| Healthcare Services Group Inc | Operational/managerial control | Organization | 09/10/2025 | |
| Marquis Limited LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Hudgins, Bryant | Operational/managerial control | Individual | 09/10/2025 | |
| Posen, Mindee | Operational/managerial control | Individual | 09/10/2025 | |
| Walters, Robert | Operational/managerial control | Individual | 09/10/2025 | |
| Flagler, Osher | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/06/2025 | |
| Levovitz, Tzvi | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/06/2025 | |
| Rokowsky, Yitzchok | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/07/2025 | |
| Healthcare Services Group Inc | Adp of the SNF | Organization | 09/06/2025 | |
| Marquis Limited LLC | Adp of the SNF | Organization | 09/06/2025 | |
| Nfr 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Quinto Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Rsbrmk Holdings LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Sk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Tryko Nexgen Holdings LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Uak 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Ukr Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Adp of the SNF | Organization | 09/06/2025 | |
| Yk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Yr Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Hudgins, Bryant | Adp of the SNF | Individual | 09/10/2025 | |
| Law, Joseph | Adp of the SNF | Individual | 09/10/2025 | |
| Viroja, Yogesh | Adp of the SNF | Individual | 09/10/2025 | |
| Walters, Robert | Adp of the SNF | Individual | 09/10/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 22, 2024: "Assist a resident in gaining access to vision and hearing services."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 21, 2021: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on May 21, 2021: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 21, 2021: "Reasonably accommodate the needs and preferences of each resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.68 hours per resident per day, below the Virginia average of 3.29.
Other nursing homes nearby
- Riverside Lifelong Health & Rehabilitation Sanders Gloucester, 1 mi · 5 of 5 stars · 23 citations
- Riverside Lifelong Health and Rehabilitation - M Mathews, 12.1 mi · 4 of 5 stars · 12 citations
- Riverside Lifelong Health & Rehabilitation Salud Saluda, 12.9 mi · 2 of 5 stars · 31 citations
- Dockside Health & Rehab Center Locust Hill, 13.2 mi · 4 of 5 stars · 39 citations
- Windsormeade of Williamsburg Williamsburg, 13.6 mi · 5 of 5 stars · 12 citations
- Williamsburg Post Acute & Rehabilitation Williamsburg, 13.9 mi · 3 of 5 stars · 31 citations
- Woodhaven Hall at Williamsburg Landing Williamsburg, 15.8 mi · 3 of 5 stars · 32 citations
- York Post Acute Yorktown, 15.9 mi · 2 of 5 stars · 26 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Walter Reed Post Acute's Medicare star rating?
- CMS rates Walter Reed Post Acute 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Walter Reed Post Acute get at its last inspection?
- 2 health deficiencies at the standard inspection on August 22, 2024. The Virginia average is 14.3.
- Has Walter Reed Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Walter Reed Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Walter Reed Post Acute?
- CMS lists 32 owners and managers, and links the home to Marquis Health Services. Legal business name: WALTER REED OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.