Has Riverside Lifelong Health & Rehabilitation Sanders been fined?

CMS lists no fines in the last three years.

Does Riverside Lifelong Health & Rehabilitation Sanders accept Medicaid?

CMS lists it as "Medicare", so it is not certified for Medicaid.

Who owns Riverside Lifelong Health & Rehabilitation Sanders?

CMS lists 17 owners and managers, and links the home to Riverside Health System. Legal business name: FRANCIS N. SANDERS NURSING HOME, INC.

Riverside Lifelong Health & Rehabilitation Sanders

The record in brief

At its most recent standard inspection, on July 20, 2023, inspectors cited 3 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 23 health citations since July 2019, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.59 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.88 of those hours.

34.6% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Riverside Health System, an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

1707/19

303/22

307/23

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

18D

Potential for minimal harm

July 20, 2023Standard inspection · 3 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 25, 2023

Inspectors wroteBased on observation, staff interview, and facility policy review, the facility staff failed to properly store, label and date food items, and clean the floors within the facility's main kitchen. This failure had the potential to affect all 51 residents who consumed food prepared from the facility's kitchen.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2023

Inspectors wroteBased on observation, interview, record review, and review of facility policy, the facility failed to develop a comprehensive plan of care directing measurable goals and interventions related to pain for one (Resident (R) 6) of two sampled residents reviewed for pain in a total sample of 20. This failure placed the resident at risk of unmet care needs and a diminished quality of life.
D

Provide activities to meet all resident's needs.

F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2023

Inspectors wroteBased on observation, interview, record review, and review of the Recreational Therapy Director's job description, the facility failed to consistently provide a program of meaningful activities in accordance with the resident's preferences as identified in the resident assessment for two (Residents (R)39 and R27) of four residents reviewed for activities in a total sample of 20. This failure placed the residents at risk of a diminished quality of life.

March 3, 2022Standard inspection · 3 citations

D

The resident has the right to receive notices in a format and a language he or she understands.

F574 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2022

Inspectors wroteBased on observation, and staff interview, the facility staff failed to provide required postings, including a list of names, addresses, and telephone numbers for State Agencies and advocacy groups which are accessible and understandable for the resident population for one of three buildings ([NAME] 2).
D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2022

Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to continue skilled care services following the issuance of a SNF ABN (skilled nursing facility advance beneficiary notice), when the Resident's representative selected to continue services and they would pay for them, for one Resident (Resident #15) in a sample of 3 Residents selected for review of ABN notices.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2022

Inspectors wroteBased on Observation, staff interview, clinical record review, and facility document review, the facility staff failed to perform handwashing, and gloving during medication pour and pass observations to prevent the spread of infection, for two Residents (Resident #31, and #19) in a survey sample of 15 residents observed receiving medications.

July 11, 2019Standard inspection · 17 citations

G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to prevent Resident #19 from abusing one resident (Resident #148) in a sample of 21 residents. This is harm.
E

Ensure the activities program is directed by a qualified professional.

F680 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review the facility staff failed to provide a qualified activities director for one of three units.
E

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain a complete and accurate clinical record for four residents (Resident #97, Resident #27, Resident #31, Resident #297) in a sample size of 21 residents.
E

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

F868 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to have quarterly QAA/QAPI (Quality Assessment and Assurance/ Quality Assurance/Performance Improvement) meetings for 3 of a possible 4 quarters
D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to maintain dignity for one resident (Resident #97) in a sample size of 21 residents.
D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure safety and clinical appropriateness for self-administration of medication for 1 resident (Resident #297) in a survey sample of 21.
D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on staff interview, facility documentation review and clinical record review the facility staff failed to uphold a Resident's desire to formulate an Advance directive for one Resident (Resident #27) in a survey sample of 21 Residents.
D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to notify the Resident and Resident's representative of the reason for and location of transfer, and failed to notify the ombudsman for one Resident (Resident #14) in a survey sample of 21 Residents.
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to develop a comprehensive care plan for one Resident (Resident #19) in a sample size of 21 residents.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review the facility staff failed to develop a careplan to include the respiratory diagnosis and use of respiratory equipment for one Resident (Resident #31) in a survey sample of 21 Residents.
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to follow professional practice standards for medication and treatment administration for three Residents (Residents #16 #97, and #297) in a survey sample of 21 Residents. The staff stated their professional standard for nursing was Mosby.
D

Provide activities to meet all resident's needs.

F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to provide an activity program for two Residents (Resident #27, Resident #97) in a survey sample of 21 Residents.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, resident interview, and staff interview, the facility staff failed to mitigate an accident hazard for 1 (Resident #297) of 21 sampled residents.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to provide appropriate treatment and services for 1 resident (Resident #39) with a clinically-justified indwelling urinary catheter in a survey sample of 21 residents.
D

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on staff interview, facility documentation review and clinical record review the facility staff failed to ensure one Resident, Resident #27, was served the correct therapeutic diet in a survey sample of 21 Residents.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2019

Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to ensure that a multi dose vial of TB (tuberculosis) Test medication was dated after being accessed via needle puncture for 1 of 2 sampled units and failed to safely secure an Albuterol inhaler for 1 of 21 sampled residents.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2019

Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review the facility staff failed to maintain respiratory equipment in a manner to prevent infections for one Resident (Resident #31) in a survey sample of 21 Residents.

Fire safety inspections

12 fire safety citations on file: 2 on March 3, 2022, 10 on July 11, 2019.

Every fire safety citation12 citations

E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · March 3, 2022 · Corrected (the home has a date of correction)
D
Have proper power supply for life support equipment.

K 915 · March 3, 2022 · Corrected (the home has a date of correction)
D
Use approved construction type or materials.

K 161 · July 11, 2019 · Corrected (the home has a date of correction)
D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · July 11, 2019 · Corrected (the home has a date of correction)
D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · July 11, 2019 · Corrected (the home has a date of correction)
D
Provide large enough exits.

K 231 · July 11, 2019 · Corrected (the home has a date of correction)
D
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · July 11, 2019 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · July 11, 2019 · Corrected (the home has a date of correction)
D
Install corridor and hallway doors that block smoke.

K 363 · July 11, 2019 · Corrected (the home has a date of correction)
D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

K 914 · July 11, 2019 · Corrected (the home has a date of correction)
D
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · July 11, 2019 · Corrected (the home has a date of correction)
D
Ensure proper usage of power strips and extension cords.

K 920 · July 11, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Virginia	United States
All nursing staff (RN, LPN and aides)	4.59	3.76	3.86
Registered nurses	0.88	0.69	0.69
All nursing staff on weekends	4.02	3.29	3.42
Nurse aides	2.34
Licensed practical nurses	1.36
Nursing staff turnover (share who left in a year)	34.6%	48.1%	45.8%
Registered nurse turnover	30.0%	48.2%	42.9%
Administrators who left	1

CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.81 on weekdays and 4.02 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.32 in April to June 2025 to 4.59 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.59	0.88	4.81	4.02	2.3%	0 of 90	48
Oct to Dec 2025	4.58	0.92	4.78	4.04	2.7%	0 of 92	50
Jul to Sep 2025	4.51	0.93	4.72	3.96	2.5%	0 of 92	47
Apr to Jun 2025	4.32	0.72	4.49	3.89	1.1%	0 of 91	49
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Virginia, Jan to Mar 2026	3.58	0.56	3.76	3.12	5.7%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Virginia

Job	Median	Middle half	Employed
Virginia, all employers
CNAs (nursing assistants)	$20.77	$17.80 to $22.56	40,580
LPNs and LVNs	$31.21	$28.66 to $35.84	15,550
Registered nurses	$45.00	$38.51 to $49.53	77,490
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Virginia	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	12.4	14.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	1.4	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	3.4	1.6	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	3.4	3.6	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.4	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	18.9	15.6	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	6.8	4.7	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	18.4	14.2	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	21.8	22.3	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	16.6	11.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.5	1.5	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.9	1.5	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Riverside Lifelong Health & Rehabilitation Sanders's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (63.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

63.3% this home

Better than the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 335 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 350 eligible stays.

Infections that led to a hospital stay

6.0% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 211 eligible stays.

Self-care and mobility at discharge

57.2% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 173 residents counted.

Falls with major injury

1.4% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 208 residents counted.

New or worsened pressure ulcers

2.9% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 208 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 21 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: FRANCIS N. SANDERS NURSING HOME, INC. CMS links this home to Riverside Health System, a group of 6 nursing homes averaging 3.5 stars overall.

Name	Role	Type	Share	Since
Riverside Healthcare Association, Inc.	5% or greater direct ownership interest	Organization		09/10/2003
Rector & Visitors of the University of Virginia	5% or greater indirect ownership interest	Organization	5%	07/10/2023
Riverside Integrated Services Inc	5% or greater indirect ownership interest	Organization	95%	07/10/2023
Alewynse, Joyce	Corporate director	Individual		03/01/2022
Bates, Jared	Corporate director	Individual		03/01/2022
Haywood, Barbara	Corporate director	Individual		01/01/2016
Smith, Conway	Corporate director	Individual		01/01/2010
Smith, Kirby	Corporate director	Individual		06/01/2007
Tiller, Brooke	Corporate director	Individual		03/01/2022
Verser, Joseph	Corporate director	Individual		03/01/2022
Zeidler, Jeanne	Corporate director	Individual		01/01/2019
Austin, Walter	Corporate officer	Individual		07/02/2012
Dacey, Michael	Corporate officer	Individual		01/01/2019
Downey, William	Corporate officer	Individual		06/01/2007
Heckler, Edward	Corporate officer	Individual		01/01/2019
Houser, Jason	Corporate officer	Individual		01/01/2019
Nelson, Linwood	Operational/managerial control	Individual		01/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on July 20, 2023: "Provide activities to meet all resident's needs."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on March 3, 2022: "The resident has the right to receive notices in a format and a language he or she understands."
When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 20, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 3, 2022: "Provide and implement an infection prevention and control program."
How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Walter Reed Post Acute
Gloucester, 1 mi · 4 of 5 stars · 18 citations
Riverside Lifelong Health and Rehabilitation - M
Mathews, 11.2 mi · 4 of 5 stars · 12 citations
Dockside Health & Rehab Center
Locust Hill, 13.5 mi · 4 of 5 stars · 39 citations
Riverside Lifelong Health & Rehabilitation Salud
Saluda, 13.6 mi · 2 of 5 stars · 31 citations
Windsormeade of Williamsburg
Williamsburg, 14.2 mi · 5 of 5 stars · 12 citations
Williamsburg Post Acute & Rehabilitation
Williamsburg, 14.2 mi · 3 of 5 stars · 31 citations
York Post Acute
Yorktown, 15.3 mi · 2 of 5 stars · 26 citations
Woodhaven Hall at Williamsburg Landing
Williamsburg, 16 mi · 3 of 5 stars · 32 citations

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.

Common questions

What is Riverside Lifelong Health & Rehabilitation Sanders's Medicare star rating?: CMS rates Riverside Lifelong Health & Rehabilitation Sanders 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Riverside Lifelong Health & Rehabilitation Sanders get at its last inspection?: 3 health deficiencies at the standard inspection on July 20, 2023. The Virginia average is 14.3.
Has Riverside Lifelong Health & Rehabilitation Sanders been fined?: CMS lists no fines in the last three years.
Does Riverside Lifelong Health & Rehabilitation Sanders accept Medicaid?: CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Riverside Lifelong Health & Rehabilitation Sanders?: CMS lists 17 owners and managers, and links the home to Riverside Health System. Legal business name: FRANCIS N. SANDERS NURSING HOME, INC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.