Home / Oklahoma / Oklahoma City
South Park East
225 Southwest 35th Street, Oklahoma City, OK 73109 · Oklahoma County · (405) 631-7444
47 certified beds, about 39 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2004
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375452 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 8, 2026, inspectors cited 8 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
Of 19 health citations since February 2024, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $15,480 in the last three years; the largest was $15,480, and the latest is dated September 10, 2025.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.
64.3% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Phoenix Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
May 8, 2026Standard inspection, Complaint inspection · 8 citations
- F Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to follow menus and provide bread for 1 of 1 meal observation. The dietary manager identified 38 residents in the facility received nutrition from the kitchen.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to have a water management program to prevent the growth and detection of Legionella. The DON identified 38 residents resided in the facility.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to:a. report an allegation of abuse within 2 hours to the OSDH for 1 (#22); andb. complete a final report for an allegation of abuse within 5-days to the OSDH for 1 (#30) of 2 sampled residents reviewed for abuse. The DON identified 38 residents resided in the facility.
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a quarterly assessment accurately reflected wandering behavior for 1 (#30) of 3 sampled residents reviewed for accidents and supervision. The DON identified one resident was coded on assessments as a wanderer in the facility.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure comprehensive care plans were developed for 2 (#8 and #30) of 14 sampled residents whose care plans were reviewed. The DON identified 38 residents resided in the facility.
- E Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure inspection of u-bars was part of their regular maintenance program for 1 (#38) of 1 sampled resident reviewed for accident hazards related to bed rails. The DON identified one resident utilized bed rails.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to complete a thorough investigation of an allegation of sexual abuse for 1 (#22) of 2 sampled residents reviewed for abuse. The DON identified 38 residents resided in the facility.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review and interview, the facility failed to ensure a significant change assessment was completed for 1 (#8) of 1 sampled resident reviewed for hospice services. The DON identified eight residents received hospice services.
September 10, 2025Complaint inspection · 4 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteOn 09/09/25, an IJ situation was determined to exist related to the facility's failure to provide protection from sexual abuse/inappropriate touching from two residents towards three residents sampled for abuse. On 09/09/25 at 11:19 a.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. On 09/09/25 at 11:54 a.m., the administrator and ADON were notified of the IJ situation and the IJ template was provided. On 09/10/25 at 11:53 a.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. [...]
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to ensure allegations of abuse were thoroughly investigated for 5 (#1, 2, 3, 4, and #5) of 5 sampled residents reviewed for abuse. The administrator identified 42 residents resided in the facility.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident's family was notified of an allegation of abuse for 1 (#5) of 7 sampled residents reviewed for abuse. The administrator identified 42 residents resided in the facility.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to revise/update care plan timely following incidents of abuse for 1 (#1) of 2 sampled residents reviewed for abuse allegations. The administrator identified 42 residents resided in the facility.
June 4, 2025Standard inspection · 0 citations
February 23, 2024Standard inspection · 7 citations
- E Post nurse staffing information every day.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure staffing information, which included the facility name, date, actual hours worked for RNs, LPNs, CNAs, and the resident census, was posted in a prominent place readily accessible to residents and visitors. The DON identified 30 residents resided in the facility.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure food items were dated, labeled, and not left open to air in the cooler located in the kitchen for one of two kitchen observations. The CDM identified 11 residents with puree diet, 11 residents with mechanical diets, and eight residents with regular diets resided in the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to accurately code physical therapy minutes on a quarterly resident assessment for one (#16) of 10 sampled residents reviewed for accurate assessments. The DON identified 30 residents resided in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure: a. a gait belt was used during a transfer for one (#16); and b. neurological checks were completed after a fall with head injury for one (#13) of two sampled residents reviewed for accident hazards. The DON identified 30 residents resided in the facility.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an oxygen tank was not stored in a resident's room for one (#12) of one sampled resident observed for oxygen tanks. The Administrator identified three residents with orders for oxygen resided in the facility.
- D Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on record review and interview, the facility failed to complete a nurse aide performance review once every 12 months for one (CNA #2) of five employee files reviewed. The Employee Information Report, dated 02/21/24, documented 33 staff members for the facility.
- D Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Inspectors wroteBased on record review and interview, the facility failed to ensure laboratory tests were completed as ordered for one (#26) of five sampled residents reviewed for unnecessary medications. The DON identified 30 residents resided in the facility.
Fire safety inspections
15 fire safety citations on file: 2 on May 8, 2026, 13 on February 23, 2024.
Every fire safety citation15 citations
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Establish emergency prep training and testing.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Provide properly protected cooking facilities.
- F Properly provide smoke detection systems in areas open to corridors.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 10, 2025 | Fine | $15,480 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.79 | 3.86 |
| Registered nurses | 0.33 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.64 | 3.44 | 3.42 |
| Nurse aides | 3.00 | ||
| Licensed practical nurses | 0.66 | ||
| Nursing staff turnover (share who left in a year) | 64.3% | 55.5% | 45.8% |
| Registered nurse turnover | 50.0% | 53.6% | 42.9% |
| Administrators who left | 4 |
CMS expects 3.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.14 on weekdays and 3.64 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 0.33 | 4.14 | 3.64 | 11.5% | 1 of 90 | 39 |
| Oct to Dec 2025 | 4.54 | 0.34 | 4.70 | 4.12 | 20.8% | 1 of 92 | 39 |
| Jul to Sep 2025 | 3.91 | 0.32 | 4.01 | 3.65 | 13.3% | 0 of 92 | 41 |
| Apr to Jun 2025 | 3.89 | 0.31 | 4.02 | 3.55 | 12.3% | 0 of 91 | 35 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Oklahoma
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Oklahoma, all employers | |||
| CNAs (nursing assistants) | $17.27 | $15.82 to $18.39 | 19,410 |
| LPNs and LVNs | $28.04 | $24.06 to $29.84 | 11,540 |
| Registered nurses | $39.87 | $37.19 to $47.55 | 38,270 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.3 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.4 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.1 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 57.8 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 3.0 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for South Park East's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: PHOENIX HEALTHCARE LLC. CMS links this home to Phoenix Healthcare, a group of 6 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phoenix Healthcare LLC | 5% or greater direct ownership interest | Organization | 09/29/2004 | |
| Cain, Larry | 5% or greater direct ownership interest | Individual | 09/29/2004 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 10/14/2004 | |
| Phoenix Healthcare LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Phoenix Rehab LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Davis, Dena | Operational/managerial control | Individual | 03/18/2025 | |
| Floyd, Shanna | Operational/managerial control | Individual | 06/14/2010 | |
| Hermance, Terry | Operational/managerial control | Individual | 05/22/2023 | |
| Ramming, Lacie | Operational/managerial control | Individual | 03/19/2025 | |
| Young, Cathy | Operational/managerial control | Individual | 04/24/2009 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 07/15/2025 | |
| Midwest Land & Investment Company | Adp of the SNF | Organization | 11/01/2005 | |
| Phoenix Healthcare LLC | Adp of the SNF | Organization | 07/15/2025 | |
| Floyd, Shanna | Adp of the SNF | Individual | 06/14/2010 | |
| Hermance, Terry | Adp of the SNF | Individual | 07/15/2025 | |
| Ramming, Lacie | Adp of the SNF | Individual | 07/15/2025 | |
| Young, Cathy | Adp of the SNF | Individual | 04/24/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on May 8, 2026: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 8, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 8, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on February 23, 2024: "Post nurse staffing information every day."
- How long has the current administrator been here?CMS counts 4 administrators who left in the period it measured.
Other nursing homes nearby
- Emerald Care Center Southwest LLC Oklahoma City, 1.5 mi · 1 of 5 stars · 45 citations
- Capitol Hill Skilled Nursing and Therapy Oklahoma City, 2.5 mi · 3 of 5 stars · 19 citations
- South Pointe Rehabilitation and Care Center Oklahoma City, 2.8 mi · 1 of 5 stars · 63 citations
- Accel at Crystal Park Oklahoma City, 3 mi · 1 of 5 stars · 43 citations
- Brookwood Skilled Nursing and Therapy Oklahoma City, 3.4 mi · 1 of 5 stars · 28 citations
- Mid-Del Skilled Nursing and Therapy Del City, 4.1 mi · 4 of 5 stars · 11 citations
- Fairmont Skilled Nursing and Therapy Oklahoma City, 4.6 mi · 3 of 5 stars · 24 citations
- Park Place Healthcare and Rehab Oklahoma City, 4.8 mi · not rated · 37 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is South Park East's Medicare star rating?
- CMS rates South Park East 2 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did South Park East get at its last inspection?
- 8 health deficiencies at the standard inspection on May 8, 2026. The Oklahoma average is 6.4.
- Has South Park East been fined?
- Yes. CMS lists 1 fine totaling $15,480 in the last three years.
- Does South Park East accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns South Park East?
- CMS lists 17 owners and managers, and links the home to Phoenix Healthcare. Legal business name: PHOENIX HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.