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The Ching Villas

2230 Liliha Street, Honolulu, HI 96817 · Honolulu County · (808) 547-6000

163 certified beds, about 145 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2015

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 125064 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 16, 2026, inspectors cited 8 health deficiencies (the Hawaii average is 9.5, the national average 9.2).

None of its 40 health citations since December 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.46 hours per resident per day, against 4.97 across Hawaii and 3.86 nationally. Registered nurses accounted for 2.66 of those hours.

36.3% of nursing staff left within the year CMS measured (Hawaii average 36.4%).

CMS links it to Ohana Pacific Management Co., an affiliated group of 6 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
34D
6E
0F
Potential for minimal harm
0A
0B
0C
January 16, 2026Standard inspection, Complaint inspection · 8 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure that food items stored in the walk-in refrigerator were labeled properly and old food discarded. This deficient practice places residents in the facility at risk for foodborne illness. Findings Include:During an initial walkthrough of the kitchen with the Dietary Manager (DM) on 01/13/26 at 09:00 AM, in the walk-in refrigerator, observed meatloaf stored beyond the discard date of 12/24, and turkey beyond the discard date of 01/11. A tray of Salisbury steak was observed with an open date of 11/24 and no discard date. Concurrent interview with the DM noted that these items should have been thrown out to prevent serving expired food and residents risking foodborne illness.
  2. E
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure five out of 10 residents (Resident (R), 112, R182, R177, R179, and R180) sampled for receiving specialized services, received physical therapy (PT) treatments according to their prescribed treatment plan. PT treatments help to assist the residents to restore his/her highest level of physical functioning. This deficient practice affects the resident's ability to meet their therapy goals. Findings Include: Observation and interview with R182 in her room on 01/13/26 at 2:00 PM. R182 said she fell on her front stairs at home and fractured her foot. She said she was getting therapy, but she wasn't supposed to put weight on her foot. Observed R182 lying in her bed, with a blue colored cast on her lower right leg. [...]
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on record reviews and staff interview, the facility failed to ensure the risk and benefits of using psychotropic medications were explained and documented for two of five Residents (R) 162 and R181 or their representatives sampled for unnecessary medications. This deficient practice affect's the residents' ability to understand the risks or benefits of treatment.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to develop a plan of care to include oxygen (O2) therapy for one of two Resident's (R) 178 sampled for O2 therapy; and failed to implement the care plan for bilateral heel protectors for one of one resident, R173 sampled for having bilateral lower extremity (BLE) edema and cellulitis. This deficient practice puts the residents at risk for not achieving their treatment goals. Findings Include:On 01/13/26 at 10:40 AM, observed R178 with 02 at one liter (L) via nasal cannula (NC). R178 said the 02 is helping him with his breathing but feels he would be ok without it. R178 was admitted on [DATE] with a primary diagnosis of postprocedural complications and disorders of the digestive system and has a history of diaphragmatic hernia. [...]
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that one of one resident sampled for quality of care received treatment and care in accordance with professional standards of practice and the comprehensive care plan. Findings Include:On 01/14/26 at 09:55 AM, observed Resident (R) 173 in bed with oxygen (O2) on 3L (liter) via nasal cannula (NC). R173 stated her breathing was okay and she had no shortness of breath (SOB), despite having a moist cough. Record review of R173's Electronic Health Record (EHR) on 01/14/26, noted a physician's order for continuous O2 at 1-2 LPM (liters per minute) via NC, Sp02 (oxygen concentration) goal: 88-92%, and to notify Physician (MD) if condition worsens or if requiring additional O2. Review of the progress notes did not indicate the need for O2 to be increased to 3L. [...]
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure two of three residents sampled for accidents were free from accidents. Resident (R) 185 had a fall and R58 received a skin tear when transferred with a mechanical device to a wheelchair. The deficient practice placed the residents at risk for injury.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on observation, interview and record reviews, the facility failed to ensure the indwelling urinary catheter bag was placed in a sanitary position off the floor for one Resident (R) 65 sampled with an indwelling urinary catheter. The deficient practice increased R65's risk of preventable urinary tract infections. This has the potential to affect all residents with a urinary catheter.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteThe facility failed to securely store a medication patch for one of one resident sampled for medication storage; and 2) discard a medication injectable for a resident who was no longer residing in the facility in one medication room of two medication rooms sampled; and 3) label a medication bottle without an open date in one medication cart of six carts in the sample. The deficient practice increases the risk of a medication diversion.
October 9, 2025Complaint inspection · 5 citations
  1. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to notify the physician that two of three residents (R)1, and R2 sampled had a change of condition that required administration of oxygen. The deficient practice of not notifying the physician of a change of condition could affect any resident, and places them at risk for not getting the appropriate treatment that may result in a negative outcome.
  2. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2025
    Inspectors wroteBased on medical record review, document review and interviews, the facility failed to ensure the medical records of three Resident's (R)1, R2 and R3 were complete and accurate. 1) R1 and R2's records did not include complete, accurate documentation of oxygen administration. 2) R1's records included a nursing progress note of an assessment on a different resident and in error, entered into the wrong record. 3) R3's discharge notice included inaccurate information regarding her current condition.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the nursing staff provided the standard of quality care to one of three Residents (R)1 sampled. 1.) R1 had a peripheral intravenous access (PIV) in his right arm for three days, with no order. 2) Staff used R1's hospital weight as his baseline weight upon admission, and 3) Licensed Staff (LS)4 did not document a neurological assessment and monitoring as required, to ensure there was no change of condition. The deficient practice placed R1 at an increased risk of infection at the catheter site; an increased the risk of his nutritional needs not being met; and an increased risk of acquiring an unidentified medical condition that may result in a negative outcome.
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2025
    Inspectors wroteBased on an interview and record review, the facility failed to identify and report a medication error to the Administrator or Director of Nursing (DON) for review and appropriate action as required by facility policy. Resident (R) 1 was ordered Lisinopril (to treat high blood pressure) 2.5 mg (milligrams) orally and hold the medication if the resident's Systolic Blood Pressure (SBP) was less than 120 millimeters (mm) of mercury (Hg). Although R1's SBP was documented as 113 mm Hg, the Lisinopril was administered, when it should have been held. Findings Include: R1's Electronic Medical Record (EMR) reviewed on 10/09/25. The physician orders documented an order for Lisinopril 2.5 mg, to be given once an evening, hold for systolic blood pressure (SBP) less than 120 (started on 09/03/25, ended 09/16/25). R1's September 2025 Medication Administration Record (MAR) reviewed. [...]
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure safe handling and disposal of a soiled bed pad/brief for one Resident (R)1. R1 was transferred to the hospital from the facility on 09/18/25. The resident's belongings were collected from R1's room, bagged, and placed at the nursing station until it was picked up by R1's Family Member (FM)3 on 09/22/25. FM3 discovered a soiled bed pad/brief in a bag marked as the resident's belongings. Findings Include: On 09/25/25 at 07:50 PM, the State Agency (SA) received a complaint via email that a soiled (with urine and feces) bed pad/ brief was found in a bag given to them as part of the resident's belongings. The bag was labeled with R1's name and room number. Pictures of all the resident's belongings bags (five bags; one gift bag with a balloon, two blue personal belongings bags, and two clear bags). [...]
December 13, 2024Standard inspection · 15 citations
  1. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify, support, and honor the preferences of 3 of 11 Residents (R) sampled for Choices. Specifically, the facility failed to honor R60's and R79's preference to be informed of a time range that rehabilitation therapy services would occur and failed to honor R21's preference to be assisted outside periodically for fresh air. As a result of this deficient practice, these residents did not have their needs met and were placed at risk of not attaining their highest practicable well-being. This deficient practice has the potential to affect all the residents at the facility. Findings Include: 1) R60 is a [AGE] year-old female admitted to the facility on [DATE] for wound care, and antibiotic and rehabilitative therapy. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure the ice and water equipment for the residents were kept in clean and sanitary conditions in accordance with professional standards for food service safety. Residents risk serious complications from foodborne illness as a result of their compromised health status. Unsanitary food handling and/or equipment maintenance practices represent a potential source of pathogen exposure for all residents receiving ice or water on the affected floor.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on interview and record review, the facility failed to protect and promote patient's rights for 1 of 26 residents sampled (Resident (R)60) by ensuring that she was treated with respect and dignity. This deficient practice has the potential to affect all residents in the facility. Findings Include: R60 is a [AGE] year-old female admitted to the facility on [DATE] for wound care, and antibiotic and rehabilitative therapy. A review of her Minimum Data Set (MDS) admission Assessment with an Assessment Reference Date (ARD) of 10/30/24 noted R60 was determined to have a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. On 12/10/24 at 04:17 PM, an interview was done with R60 at her bedside. [...]
  4. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation and interview, the facility failed to provide privacy for one resident (Resident (R)274) and failed to protect the confidentiality of another resident's (R113) electronic health record. These failed practices have the potential to negatively impact the psychosocial well-being of the affected residents. Findings Include: 1) On 12/12/24 at 02:30 PM, while exiting the 3rd floor recreation room, made observations into room [ROOM NUMBER] at the end of the hall. Observed Certified Nurse Aide (CNA)3 assisting Resident (R)274 from the bathroom, located just inside the room entrance, back to her bed located next to the window. R274 was wearing a top that ended above her hips and an adult incontinence brief. [...]
  5. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on record review and interview the facility failed to provide Resident (R)107's completed Interact Nursing Home to Hospital Transfer Form to the hospital R107 was sent to when his condition changed and he became unstable, requiring a transfer and admission to an acute hospital. Findings Include: Record Review (RR) was done of R107's Electronic Health Record (EHR). On 11/17/24 Registered Nurse (RN) 25 documented R107 was sent to the emergency room (ER) because R107 complained of shortness of breath and could not breath and his Oxygen (O2) saturations were in the 70's. R107 was sent to the ER by 911 ambulance. Progress note dated 11/17/24 stated R107 was admitted to the hospital for diagnosis of AFib (Atrial fibrillation (AFib) is an irregular and often very rapid heart rhythm.). On 12/12/24 at 10:59 AM met with and interviewed Resident Care Manager (RCM) 5. [...]
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on record review, the facility failed to implement a comprehensive person-centered care plan to meet the medical, physical, and psychosocial needs for two of two Residents (R) 36 and R228 in the sample. The deficient practice has the potential to diminish both resident's quality of life. Findings Include: Cross reference to F698. Physical medicine and rehabilitation note 12/09/24 17:14 reviewed. R36 is a [AGE] year-old female admitted to the facility on [DATE] for subacute rehab services for decline in Activities of Daily Living (ADL's) and functional mobility after hospitalization. Care plan dated 11/15/24 reviewed. Approach: Check bruit and thrill. Assess site for bleeding. If bleeding, call the physician. Review of the medical record revealed there was no documentation of bleeding to the access site, or that it was reported to the physician (cross reference to F697). [...]
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the involvement of one resident (Resident (R)79) in the development of his comprehensive care plan (CP). As a result of this deficient practice, staff did not have all the information necessary to assist R79 in meeting his highest potential of physical and psychosocial well-being. This deficient practice has the potential to affect all the residents at the facility. Findings Include: R79 is a [AGE] year-old male admitted to the facility on [DATE] for wound care, and antibiotic and rehabilitative therapy. A review of his Minimum Data Set (MDS) admission Assessment with an Assessment Reference Date (ARD) of 10/29/24 noted R79 was determined to have a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. On 12/11/24 at 09:21 AM, an interview was done with R79 at his bedside. [...]
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 24, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide resident centered care and services in accordance with the goals to meet the physical, mental, and psychosocial needs for three residents of 26 in the sample, Resident (R) 55, R228 and R34. Specifically the facility failed to meet R55's complex physical needs that resulted in frequent hospitalizations. Failed to schedule R228's Physical Therapy (PT) per her preference to coincide with her higher energy level in the morning and better pain management with as needed pain medication before PT. Failed to clarify and correct ambiguous insulin orders for R34 and failed to ensure standards of good clinical practice were followed with regards to documenting a hypoglycemic (low blood sugar) episode. As a result of this deficient practice, the facility placed R34 at risk for avoidable declines and injuries. [...]
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on record review, observation, and interview the facility failed to provide treatment and services to prevent complications of enteral feeding for one resident (Resident (R)10) in the sample. The facility did not ensure the formula bag was changed every 24 hours when enteral feeding was initiated using a bag past the stated discard date and time. This deficient practice has the potential to put residents on enteral feeding at risk for preventable complications. Findings Include: Record review of R10's Electronic Health Record (EHR) revealed the resident is an [AGE] year-old admitted to the facility for surgical aftercare following surgery on the digestive system. Diagnoses included but not limited to diverticulosis (condition in which pockets develop on the inside of the colon) and nontraumatic perforation of intestine. [...]
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to correctly dispense oxygen for one resident with a respiratory infection of two residents in the sample. The deficient practice may increase the resident's risk of illness.
  11. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to effectively manage the pain for one resident of 26 in the sample based on professional standards of practice. The deficient practice diminished the resident's quality of life due to decreasing the ability to successfully participate in Physical Therapy (PT) and family visit. Findings Include: Cross reference to F656 & F684. Observation and interview with Resident (R) 228 in the rehabilitation gym with her Family Member (FM) on 12/11/24 at 10:45 am, who said R228 is having a bad day and is in a lot of pain. R228 was speaking sharply in her native language with her face in a scowl. Surveyor asked the FM if R228 was medicated prior to coming to Physical Therapy (PT). He said no, but the nurse is going to bring the medicine now. The nurse came and gave R228 one Tramadol 25 milligram (mg) tab for the pain. [...]
  12. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide care and services for the provision of dialysis consistent with professional standards of practice for one of one resident in the sample. The deficient practice may increase the risk for an adverse outcome. Findings Include: Cross reference to F656. Observation and interview in Resident (R) 36 room on 12/10/24 at 2:20 PM. She stated that her hemodialysis access site is in her left arm, and sometimes after her dialysis session, the site continues to bleed. When that happens, she has to keep a dressing with pressure to the site. Observation and interview in R36 room on 12/12/24 at 8:30 AM with the Registered Nurse (RN) 35. R36 had an ace wrap to her left upper arm, she stated that she had bleeding to her arterio-venous fistula (AVF) after her dialysis last night. [...]
  13. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications of discharged residents, and medications that were past their discard date are disposed of and not administered to the residents. The facility also failed to implement a thorough process to assure accurate reconciliation and accounting of all controlled medications, for 1 of 12 medication carts, in order to promptly identify loss or potential diversion. Findings Include: 1) On 12/12/24 at 08:51 AM, inspection of one of the medication carts on the fifth floor was conducted with Registered Nurse (RN)8. An open box Wixela Inhub (inhaler medication for asthma) was found in one of the drawers. The box had a label where the open and discard dates were written. Discard date stated 12/09/24. Asked RN8 if a dose of the Wixela Inhub was administered to the resident recently. [...]
  14. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure all medications used in the facility were stored and labeled in accordance with professional standards. Proper storage and labeling of medications is necessary to promote safe administration practices and decrease the risk for medication errors. This deficient practice has the potential to affect all residents in the facility who take medications.
  15. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to implement infection prevention and control measures. Specifically, the facility did not ensure that staff were wearing applicable personal protective equipment (PPE) when providing care to a resident on transmission-based precautions (TBP) and perform hand hygiene after exiting the room and between glove changes. This deficient practice placed the residents at risk for the potential spread of infections and communicable diseases.
May 23, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2024
    Inspectors wroteBased on interviews, document and record review, the facility failed to ensure one Resident (R)1 of a sample size of three received the monitoring in accordance with the nursing professional standards of practice, the resident's individualize care plan or the physician's (MD)1 orders. Specifically, the nursing staff did not complete orthostatic blood pressures (BP) and pulse (P) as ordered. As a result of this deficiency, R1's vital signs were not monitored as needed, which resulted in lack of timely data and made R1 at higher risk of not reaching his highest physical practical wellbeing.
December 22, 2023Standard inspection, Complaint inspection · 11 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to treat resident (R)337 with dignity. R337 had an interaction with a nursing staff during which the staff told the resident she had Dementia due to not recalling information correctly, R337 does not have Dementia. As a result of this deficient practice, the resident is at potential risk of psychosocial harm.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure an assessment accurately reflected the residents' status at the time of the assessment for one of twenty-four residents (Resident (R)82) sampled. This deficient practice places all the facility residents at risk for assessment inaccuracy.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on observations, interviews, record review, the facility failed to ensure the resident and the resident representative participated in the development of the comprehensive care plan or documented explanation must be included in the resident's medical record if the participation of the resident and their resident representative is determined not practicable for the development of the resident's care plan for one of four residents (Resident (R)236) sampled.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident was free of accident hazards as is possible. Resident (R)84 sustained second-degree burn on her right thigh after hot tea spilled on her lap. As a result of this deficient practice, the resident sustained physical harm.
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure medication reconciliation on admission was accurate and met the needs of one Resident (R)236 sampled. R236 has insulin- dependent, type 2 diabetes mellitus and received a sliding scale of short-acting and scheduled long-acting insulin at home and in the acute hospital, prior to admission to the facility. On admission, a nurse reconciled R236's medications with a Non-Physician Practitioner (NPP)1 and omitted the insulin. There was no documentation by NNP1, physician, or nursing for a plan of care regarding R236's insulin. Insulin was only ordered after the resident's representative (Family Member (FM)1) questioned staff. As a result of this deficient practice, all newly admitted residents are at risk for potential harm.
  6. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident was free of any significant medication errors. Resident (R)29's routine insulin was not administered in accordance with the prescriber's order.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on observation, interviews, and facility policy review, the facility failed to ensure drugs and biologicals are stored in a locked compartment and failed to appropriately label eye drops. Observed Resident (R)340's eye drops in the medication cart which was not labeled with an open and discard by date once it was opened. Proper storage of medications is necessary to promote safe administration practices and to decrease the risk for diversion of resident medications. The deficient practice could affect all residents who receive medications at the facility.
  8. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on resident (R)338 and staff interview the facility failed ensure the resident's right to dietary choices for one Resident (R)338 sampled. The deficient practice could affect all the residents who provide the input in ordering their meals.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure infection control practices were implemented to help prevent the development and transmission of communicable disease and infections. Observed Physician (P)1 not wearing Personal Protective Equipment (PPEs) in direct contact with Resident (R)234, who was on contact precaution for Clostridioides Difficile (C. diff which is a highly contagious bacteria that causes diarrhea and inflammation of the colon (colitis) and is spread through contact with any contaminated surface, device, or material). Observed Certified Nurse Aide (CNA)99 did not disinfect his/her hands with soap and water after disposing trash (contained fecal matter) from R234's room of trash which contained fecal matter. As a result of this deficient practice, residents are at the potential risk of harm of exposure to a communicable disease.
  10. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure each resident's medical record includes documentation that indicates, at minimum, the resident or resident representative was provided education regarding the benefits and potential side effects of the influenza/pneumococcal immunization and documentation that the resident either received or did not receive the influenza/pneumococcal immunization due to medical contradiction or refusal for one of five residents (Resident (R)25) sampled. As a result of this deficient practice, all residents are potential risk of exposure and/or an increase potential for harm.
  11. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2024
    Inspectors wroteBased on observations, staff interview, review of policy and vendor procedure, the facility failed to properly dispose of seven filled medication disposal containers (Rx Destroyer) as evidenced by the containers being stored in an unsecured Trash Room. As a result of this deficiency, the facility put the safety and well-being of the residents as well as the public at risk for accident hazards.

Fire safety inspections

4 fire safety citations on file: 1 on December 13, 2024, 3 on December 22, 2023.

Every fire safety citation4 citations
  1. B
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · December 13, 2024 · Corrected (the home has a date of correction)
  2. D
    Conduct testing and exercise requirements.
    E 39 · December 22, 2023 · Corrected (the home has a date of correction)
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · December 22, 2023 · Corrected (the home has a date of correction)
  4. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · December 22, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeHawaiiUnited States
All nursing staff (RN, LPN and aides)6.464.973.86
Registered nurses2.661.750.69
All nursing staff on weekends5.634.413.42
Nurse aides3.24
Licensed practical nurses0.57
Nursing staff turnover (share who left in a year)36.3%36.4%45.8%
Registered nurse turnover40.7%31.5%42.9%
Administrators who left0

CMS expects 4.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.80 on weekdays and 5.63 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.99 in April to June 2025 to 6.46 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.462.666.805.63 0.1%0 of 90145
Oct to Dec 20255.842.266.025.38 0.0%0 of 92148
Jul to Sep 20256.032.506.265.45 0.0%0 of 92149
Apr to Jun 20255.992.466.245.34 1.0%0 of 91147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Hawaii, Jan to Mar 20264.631.604.864.086.9%0% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Hawaii

JobMedianMiddle halfEmployed
Hawaii, all employers
CNAs (nursing assistants)$21.80$19.26 to $24.255,050
LPNs and LVNs$34.20$30.03 to $36.18840
Registered nurses$65.54$48.65 to $69.3012,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeHawaiiUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.616.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.71.00.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
13.62.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.01.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.41.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.23.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.211.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.419.423.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.410.312.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Ching Villas's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (77.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

77.2% this home

Better than the national rate

US median of homes 51.5% · Hawaii: 24 better, 0 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 853 eligible stays.

Potentially preventable readmissions

7.2% this home

Better than the national rate

US median of homes 10.7% · Hawaii: 1 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 776 eligible stays.

Infections that led to a hospital stay

5.3% this home

Better than the national rate

US median of homes 7.1% · Hawaii: 1 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 583 eligible stays.

Self-care and mobility at discharge

42.5% this home

Median of homes: Hawaii52.5% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 548 residents counted.

Falls with major injury

0.5% this home

Median of homes: Hawaii0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 768 residents counted.

New or worsened pressure ulcers

2.7% this home

Median of homes: Hawaii2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 768 residents counted.

Medication list given at discharge

86.1% this home

Median of homes: Hawaii99.6% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 108 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LILIHA KUPUNA SNF LLC. CMS links this home to Ohana Pacific Management Co., a group of 6 nursing homes averaging 3.3 stars overall.

NameRoleTypeShareSince
Ohana Pacific Management Company IncDirect ownership interestOrganization04/23/2014
Richard S. Kishaba 2010 Dynasty TrustIndirect ownership interestOrganization07/30/2010
Kishaba, RichardIndirect ownership interestIndividual12/15/2014
First Hawaiian Bank5% or greater mortgage interestOrganization12/27/2019
Ohana Pacific Management Company IncOperational/managerial controlOrganization04/23/2014
Davis, DustyOperational/managerial controlIndividual03/14/2022
Hata, RandallOperational/managerial controlIndividual12/15/2014
Kishaba, RichardOperational/managerial controlIndividual12/15/2014
Kop, ArnoldOperational/managerial controlIndividual11/01/2023
Lo, WesleyOperational/managerial controlIndividual01/01/2020
Lore, AndrewOperational/managerial controlIndividual02/01/2022
McClennon, PamelaOperational/managerial controlIndividual04/01/2025
Morikuni, SuanneOperational/managerial controlIndividual01/01/2015
Kishaba, SandraIndividual is an owner, partner or trustee of any ADP of the SNFIndividual12/01/2025
Ohana Pacific Management Company IncAdp of the SNFOrganization11/24/2025
St. Francis Healthcare SystemAdp of the SNFOrganization04/09/2015
Davis, DustyAdp of the SNFIndividual03/14/2022
Hata, RandallAdp of the SNFIndividual12/15/2014
Kishaba, RichardAdp of the SNFIndividual12/15/2014
Kop, ArnoldAdp of the SNFIndividual11/01/2023
Lo, WesleyAdp of the SNFIndividual01/01/2020
Lore, AndrewAdp of the SNFIndividual02/01/2022
McClennon, PamelaAdp of the SNFIndividual04/01/2025
Morikuni, SuanneAdp of the SNFIndividual01/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on January 16, 2026: "Provide or get specialized rehabilitative services as required for a resident."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on January 16, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on January 16, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on January 16, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."

Other nursing homes nearby

Hawaii contacts for a concern about a nursing home

These are the official offices in Hawaii. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Ching Villas's Medicare star rating?
CMS rates The Ching Villas 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Ching Villas get at its last inspection?
8 health deficiencies at the standard inspection on January 16, 2026. The Hawaii average is 9.5.
Has The Ching Villas been fined?
CMS lists no fines in the last three years.
Does The Ching Villas accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Ching Villas?
CMS lists 24 owners and managers, and links the home to Ohana Pacific Management Co.. Legal business name: LILIHA KUPUNA SNF LLC.

Sources

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