16200 S Jog Road, Delray Beach, FL 33446 · Palm Beach County · (561) 638-0000
120 certified beds, about 110 residents a day · For profit - Corporation · Medicare and Medicaid since 1999
CMS Care Compare ratings, data as of September 1, 2026 · CCN 106005 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 12, 2025, inspectors cited 17 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 40 health citations since July 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 3 fines totaling $39,841 in the last three years; the largest was $30,715, and the latest is dated March 12, 2025.
Nurses and nurse aides worked 3.46 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.87 of those hours.
39.3% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Excelsior Care Group, an affiliated group of 33 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to appropriately respond to and resolve grievances for 1 of 3 sampled residents, Resident #1.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure a newly admitted resident received physician ordered medication for immediate care for 1 of 3 sampled residents, Resident #1.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure call lights were within reach of the residents for 2 of 32 sampled residents, Resident #8 and Resident #71.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to update the Advanced Directives status for 1 of 1 sampled resident, Resident #25.
Inspectors wroteBased on observations, interviews, record review and the review of the facility policy, the facility failed to report a resident's unwitnessed fall with an injury of unknown source for 1 of 3 sampled resident reviewed for falls, Resident #2.
Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure that residents receive treatment and care in accordance with the physician orders for 1 of 1 sampled resident reviewed for skin conditions, Resident #2.
Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure that residents receive adequate supervision and assistance to prevent accidents for 1 of 3 sampled resident reviewed for falls, Resident #2.
Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain and provide catheter care in a manner to prevent infection for 1 of 1 sampled resident reviewed for urinary catheter, Resident #96.
Inspectors wroteBased on observations, interviews and record review the facility failed to indemnify a weight loss in a timely manner and provided supplements of 2 of 5 sampled residents for nutrition. (Resident #14 and #69).
Inspectors wroteBased on interview and record review, the facility failed to ensure the attending physician visits were performed in a timely manner for 1 of 1 sampled resident reviewed for physician visits, Resident #97.
Inspectors wroteBased on interviews and record review, the facility failed to provide the minimum nursing staff daily for 3 of 28 days reviewed.
Inspectors wroteBased on observations, interviews and record review, the facility failed to post complete staffing information in a timely manner on a daily basis for 4 of 4 days.
Inspectors wroteBased on interviews and record review, the facility failed to ensure residents receiving PRN (as needed) psychotropic medication are limited to 14 days or if extended beyond the 14 days, have documentation of the rationale and indicate the duration for the PRN order for 3 of 96 residents receiving psychotropic medications, Residents #11, #35, #15.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure that the medication error rate was not 5% or greater. The medication error rate was 13.33 %. Four (4) medication errors were identified while observing a total of 30 opportunities, affecting Residents #85 and Resident # 11.
Inspectors wroteBased on observations, interviews, record review and review of the facility policy, the facility failed to ensure residents' medications were properly supervised and stored as evidenced by Over The Counter (OTC) medications left unattended on the resident's bedside table (Resident #16) and in the bed (Resident #307) as observed during multiple observations for 2 of 2 sampled residents; and failed to ensure that it secured the residents' medications in 1 of 4 Medication carts (Unit 1), 1 of 2 treatment cart (Unit 1), and 1 of 1 wound treatment cart.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 2 of 3 visits to the main kitchen.
Inspectors wrote2. Record review for Resident #97 revealed the resident was admitted to the facility on [DATE] with diagnoses that included in part the following: Traumatic Subdural Hemorrhage with Loss of Consciousness Status Unknown Subsequent Encounter. The Minimum Data Set assessment dated [DATE] documented in Section C, a Brief Interview of Mental Status score of 4 indicating severe cognitive impairment. Review of the Medical Practitioner Note (Physician/NP) for Resident #97 from 12/06/24 to 03/09/25 lacked any documentation from Staff H, the Attending Physician, indicating he had performed a visit of the resident. Review of the Medical Practitioner Note (Physician/NP) for Resident #97 from 12/06/24 to 03/09/25 documented the following: On 12/31/24 authored by Staff I Nurse Practitioner listed position as Physician. On 01/03/25 authored by Staff I Nurse Practitioner listed position as Physician. [...]
Inspectors wroteBased on observations, interview and record review, the facility's Quality Assurance and Performance Improvement (QAPI) Program failed to demonstrate that an effective plan of action was implemented to correct identified quality deficiencies in the problem area as evidenced by repeated deficient practices for F759, Free of Medication Errors. The repeated deficient practice involved 10 medication errros identified while observing a total of 31 opportunites, affecting 4 residents, Residents #2, #3, #5, and #6, at the time of the revisit survey.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to follow the Center for Disease Control and Prevention (CDC) guidelines for Standard Precautions during resident personal care for 1 of 1 sampled resident, Resident #25, observed following care; and failed to disinfect essential vital signs equipment used for Resident #31 and #72.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to prevent the development and worsening of pressure ulcers for 2 of 6 sampled residents reviewed for pressure ulcers, Residents #289 and #339.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety.
Inspectors wroteBased on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to maintain sanitary, orderly interiors for resident rooms (Unit 1 and Unit 2), resident lounge areas, main dining room, and laundry area.
Inspectors wroteBased on interviews, records review, and the facility's resident account management policy, the facility failed to ensure effective management of 1 of 1 sampled resident's funds to prevent misappropriation of funds, Resident #189.
Inspectors wroteBased on records review and interviews, the facility failed to ensure Minimum Data Set (MDS) assessments, related to significant change and discharge with a non-anticipated return, were completed accurately for 1 of 1 sampled resident, Resident #33.
Inspectors wroteBased on observation, interviews and record review, the facility failed to provide fingernail grooming for 2 of 2 sampled residents, Residents #72 and #86.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure that a resident who enters the facility with an indwelling catheter was assessed for the removal of the catheter, failed to ensure the involvement of the resident's representative in the discussion of the use of the catheter, and failed to submit documented evidence of the medical justification for the catheter as evidenced by the lack of written documentation in the resident's clinical record of attempts to remove the catheter (voiding trials), a consultation with a specialist (Urologist) and lack of written discussion with the resident's representative.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain Intravenous (IV) lines and dressings for 2 of 3 sampled residents reviewed for IV lines, Resident #52 and #12.
Inspectors wroteBased on observation, interview, and record review, the medication error rate was 6.45 percent (%). Two (2) medication errors were identified while observing a total of 31 opportunities, affecting Resident #12.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide physician ordered pureed diets that were prepared in a smooth form and texture and free from whole, minced or ground pieces to meet the needs of 6 facility residents on a specialized diet, that included Resident #3. The census at the time of survey was 95 residents.
Inspectors wroteBased on interviews and record review, the facility failed to appropriately consult the responsible party regarding residents' vaccine status for 1 of 5 sampled residents reviewed for vaccines, Resident #62.
Inspectors wroteBased on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Inspectors wroteBased on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for 2 (100 Unit & 200 Unit) of 2 residential units.
Inspectors wroteBased on observation, interview, and record review, the approved residents' menu was not being followed for physician ordered purred diets, mechanical soft diets, cardiac diets, and regular diets. The failure to follow the approved menu potentially affected 40 of the facility residents. The census at the time of the survey was 95.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received appropriate treatment and services to maintain or improve the ability to eat and to maintain nutrition status, for 1 of 4 sampled residents, Resident #48.
Inspectors wroteBased on observation, interview, record review and review of policy and procedure, the facility failed to provide care and services in accordance with activities of daily living, related to nail grooming, for 2 of 2 sampled residents observed for fingernail care, Resident #33 and Resident #85.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide care and services to ensure orthotic devices were applied as ordered to ensure there was support and no decline in range of motion (ROM) for 1 of 1 sampled resident, Resident #55.
Inspectors wroteBased on observation, record review, interview and policy review, the facility failed to obtain physician orders for a Foley catheter, failed to perform catheter care in a manner to prevent infection, and failed to maintain Foley drainage bags off the floor for 3 of 4 sampled residents reviewed for urinary catheters, Residents #19, #306 and #352.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents received services consistent with professional standards of practice that included review and clarification of physician ordered medications, for 1 of 1 sampled resident, Resident #53, reviewed for dialysis.
Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure controlled substance medication reconciliations were accurate for 2 of 9 sampled residents reviewed during the controlled substance record review at the facility's unit one and unit two, for Residents #93 and 82.
Inspectors wroteBased on observation and interviews, the facility failed to ensure that residents' personal medications were properly supervised / stored as evidenced by over the counter medications observed on the residents' bedside table for 1 of 1 sampled resident (Resident #101); failed to ensure that residents' medications were labeled as evidenced by unlabeled medications noted in the medication cart in the facility's Unit Two; and failed to ensure the facility's treatment carts were secured on Unit One and Unit Two.
4 fire safety citations on file: 4 on March 12, 2025.
| Date | Penalty | Amount or length |
|---|---|---|
| March 12, 2025 | Fine | $4,147 |
| March 12, 2025 | Fine | $4,979 |
| November 30, 2023 | Fine | $30,715 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.46 | 3.82 | 3.86 |
| Registered nurses | 0.87 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.49 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.44 | ||
| Nursing staff turnover (share who left in a year) | 39.3% | 41.4% | 45.8% |
| Registered nurse turnover | 60.5% | 46.0% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 3.26 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.46 | 0.87 | 3.55 | 3.26 | 0.0% | 0 of 90 | 110 |
| Oct to Dec 2025 | 3.51 | 0.90 | 3.62 | 3.23 | 0.0% | 0 of 92 | 108 |
| Jul to Sep 2025 | 3.77 | 0.93 | 3.91 | 3.42 | 0.1% | 0 of 92 | 103 |
| Apr to Jun 2025 | 3.45 | 0.93 | 3.61 | 3.03 | 0.2% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.2 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.9 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.8 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.1 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for West Delray Nursing & Rehab Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (48.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
48.5% this home
No different from the national rate
US median of homes 51.5% · Florida: 169 better, 109 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 184 eligible stays.
10.1% this home
No different from the national rate
US median of homes 10.7% · Florida: 2 better, 35 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 207 eligible stays.
6.9% this home
No different from the national rate
US median of homes 7.1% · Florida: 6 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 104 eligible stays.
52.1% this home
Median of homes: Florida55.1% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 71 residents counted.
2.2% this home
Median of homes: Florida0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 135 residents counted.
1.6% this home
Median of homes: Florida1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 135 residents counted.
96.5% this home
Median of homes: Florida97.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 29 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: WEST DELRAY OPCO LLC. CMS links this home to Excelsior Care Group, a group of 33 nursing homes averaging 2.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| West Delray Intermediate Opoc Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 04/01/2023 |
| Flnho Capital Group LLC | 5% or greater indirect ownership interest | Organization | 04/01/2023 | |
| Palm Beach Health Partners LLC | 5% or greater indirect ownership interest | Organization | 04/01/2023 | |
| Fischel, Mayer | 5% or greater indirect ownership interest | Individual | 04/01/2023 | |
| Merchant, Denesha | W-2 managing employee | Individual | 04/01/2023 | |
| Landa, Benjamin | Corporate officer | Individual | 04/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.