Home / South Carolina / Spartanburg
White Oak Manor - Spartanburg
295 East Pearl Street, Spartanburg, SC 29303 · Spartanburg County · (864) 585-0241
60 certified beds, about 58 residents a day · For profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425024 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 26, 2026, inspectors cited 3 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
None of its 7 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.27 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
52.7% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
March 26, 2026Standard inspection · 3 citations
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to administer oxygen (O2) as ordered by the physician for 1 of 4 residents (Resident (R)7) reviewed for respiratory care out of a total sample of 17 residents. This failure had the potential to cause respiratory issues including shortness of breath for residents.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, record review, and review of facility policy, the facility failed to ensure a medication error rate below five percent during observation of medication administration. The facility had two medication errors out of 27 opportunities, which resulted in a medication error rate of 7.41%.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that oxygen concentrators were maintained in a clean condition and free of debris for 1 of 6 concentrators in use (Resident (R)31) out of a sample of 17 residents. This failure posed a risk of cross-contamination, contaminated oxygen flow, and healthcare-associated infections.
March 14, 2025Standard inspection · 2 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to provide a Centers for Medicare and Medicaid Services (CMS) Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) when residents completed Medicare A therapy services for 2 of 2 residents (Residents (R)22 and R32) reviewed for beneficiary notices out of a sample of 33 residents. This failure to provide the SNF ABN prevented the residents from knowing how many days were remaining under Medicare A.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and review of facility policy, the facility failed to follow appropriate infection control practices for hand hygiene and glove wearing for 1 out of 1 resident (Resident (R)211), observed during wound care and 1 out of 5 residents (R37), observed during medication administration out of a total sample of 33 residents. These failures increased the risk of the spread of infections.
June 7, 2023Standard inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of facility policy, interview, and record review, the facility failed to report an incident of alleged abuse involving 1 of 5 residents reviewed for unnecessary medications. Specifically, on 05/12/2023, Resident (R)34 struck R14 on her arm and the incident was not reported.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure 1 (Unit 2) of 2 medication rooms had a permanently affixed compartment for the storage of controlled drugs inside the medication refrigerator. Additionally, the facility failed to monitor 1 (Unit 2) of 2 medication room refrigerator temperatures to ensure it was in safe operating condition.
Fire safety inspections
8 fire safety citations on file: 1 on March 26, 2026, 3 on March 14, 2025, 4 on June 7, 2023.
Every fire safety citation8 citations
- D Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Address subsistence needs for staff and patients.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.27 | 3.84 | 3.86 |
| Registered nurses | 0.73 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.77 | 3.33 | 3.42 |
| Nurse aides | 2.47 | ||
| Licensed practical nurses | 1.07 | ||
| Nursing staff turnover (share who left in a year) | 52.7% | 45.9% | 45.8% |
| Registered nurse turnover | 40.0% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.47 on weekdays and 3.77 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.11 in April to June 2025 to 4.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.27 | 0.73 | 4.47 | 3.77 | 0.0% | 0 of 90 | 58 |
| Oct to Dec 2025 | 4.25 | 0.71 | 4.44 | 3.78 | 0.0% | 0 of 92 | 58 |
| Jul to Sep 2025 | 4.22 | 0.85 | 4.39 | 3.80 | 0.0% | 0 of 92 | 59 |
| Apr to Jun 2025 | 4.11 | 0.82 | 4.29 | 3.68 | 0.0% | 0 of 91 | 59 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for South Carolina
| Job | Median | Middle half | Employed |
|---|---|---|---|
| South Carolina, all employers | |||
| CNAs (nursing assistants) | $17.90 | $16.81 to $19.08 | 21,760 |
| LPNs and LVNs | $29.72 | $27.59 to $34.24 | 9,400 |
| Registered nurses | $39.60 | $37.17 to $46.75 | 49,750 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.8 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.3 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.2 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.6 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.8 | 15.3 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.8 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for White Oak Manor - Spartanburg's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: NHC HEALTHCARE/SPARTANBURG LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| NHC-Op LP | Direct ownership interest | Organization | 08/01/2024 | |
| Blackrock Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley Institutional Advisors LLC | Indirect ownership interest | Organization | 11/08/2024 | |
| National Health Corporation | Indirect ownership interest | Organization | 08/01/2024 | |
| Vanguard Group Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Abernathy, James | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, Robert | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, William | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Ben | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Stephen | Indirect ownership interest | Individual | 08/01/2024 | |
| Hassan, Emil | Indirect ownership interest | Individual | 08/01/2024 | |
| Kidd, Brian | Indirect ownership interest | Individual | 08/01/2024 | |
| Laroche, Richard | Indirect ownership interest | Individual | 01/13/1998 | |
| McCreary, Josh | Indirect ownership interest | Individual | 08/01/2024 | |
| Trail, Sandra | Indirect ownership interest | Individual | 08/01/2024 | |
| Abernathy, James | Corporate director | Individual | 08/26/2003 | |
| Adams, Robert | Corporate director | Individual | 01/13/1998 | |
| Hassan, Emil | Corporate director | Individual | 03/31/2004 | |
| Laroche, Richard | Corporate director | Individual | 01/13/1998 | |
| Piercey, Lisa | Corporate director | Individual | 11/06/2025 | |
| Trail, Sandra | Corporate director | Individual | 02/01/2022 | |
| Dodson, Vicki | Corporate officer | Individual | 06/01/2019 | |
| Flatt, Ben | Corporate officer | Individual | 03/02/2017 | |
| McCreary, Josh | Corporate officer | Individual | 04/15/2019 | |
| Healthpro Heritage LLC | Operational/managerial control | Organization | 04/24/2017 | |
| National Healthcare Corporation | Operational/managerial control | Organization | 08/01/2024 | |
| Bell, Misty | Operational/managerial control | Individual | 08/01/2024 | |
| Castleman, Katee | Operational/managerial control | Individual | 08/01/2024 | |
| Cecil, Oliver | Operational/managerial control | Individual | 08/01/2024 | |
| Dodson, Vicki | Operational/managerial control | Individual | 08/01/2024 | |
| Flatt, Stephen | Operational/managerial control | Individual | 08/01/2024 | |
| Forsey, Gregory | Operational/managerial control | Individual | 08/01/2024 | |
| Kidd, Brian | Operational/managerial control | Individual | 08/01/2024 | |
| 360 Medical Staffing LLC | Adp of the SNF | Organization | 12/02/2024 | |
| Blackrock Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Change Healthcare Technologies LLC | Adp of the SNF | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Adp of the SNF | Organization | 08/01/2024 | |
| Healthpro Heritage LLC | Adp of the SNF | Organization | 12/01/2025 | |
| Morgan Stanley | Adp of the SNF | Organization | 08/01/2024 | |
| National Health Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| National Healthcare Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| NHC-Op LP | Adp of the SNF | Organization | 08/01/2024 | |
| Vanguard Group Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Bell, Misty | Adp of the SNF | Individual | 08/01/2024 | |
| Castleman, Katee | Adp of the SNF | Individual | 11/24/2025 | |
| Cecil, Oliver | Adp of the SNF | Individual | 08/01/2024 | |
| Dodson, Vicki | Adp of the SNF | Individual | 08/01/2024 | |
| Forsey, Gregory | Adp of the SNF | Individual | 08/01/2024 | |
| Kidd, Brian | Adp of the SNF | Individual | 08/01/2024 | |
| Ludlow, Mary | Adp of the SNF | Individual | 08/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 26, 2026: "Ensure medication error rates are not 5 percent or greater."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 26, 2026: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on March 26, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 14, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
Other nursing homes nearby
- Magnolia Manor - Spartanburg Spartanburg, 0.3 mi · 3 of 5 stars · 13 citations
- Spartanburg Hospital for Restorative Care SNF Spartanburg, 0.3 mi · 5 of 5 stars · 1 citation
- White Oak at North Grove Inc Spartanburg, 1.2 mi · 1 of 5 stars · 16 citations
- Physical Rehabilitation and Wellness Center of Spa Spartanburg, 2 mi · 1 of 5 stars · 27 citations
- Summit Hills Skilled Nursing Facility Spartanburg, 2.9 mi · 4 of 5 stars · 5 citations
- Valley Falls Terrace Spartanburg, 3.7 mi · 3 of 5 stars · 12 citations
- White Oak Estates Spartanburg, 3.8 mi · 3 of 5 stars · 12 citations
- Mountainview Nursing Home Spartanburg, 4.8 mi · 1 of 5 stars · 29 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Manor - Spartanburg's Medicare star rating?
- CMS rates White Oak Manor - Spartanburg 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Manor - Spartanburg get at its last inspection?
- 3 health deficiencies at the standard inspection on March 26, 2026. The South Carolina average is 3.7.
- Has White Oak Manor - Spartanburg been fined?
- CMS lists no fines in the last three years.
- Does White Oak Manor - Spartanburg accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Manor - Spartanburg?
- CMS lists 52 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE/SPARTANBURG LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.