Home / South Carolina / Spartanburg
Mountainview Nursing Home
340 Cedar Springs Road, Spartanburg, SC 29302 · Spartanburg County · (864) 582-4175
132 certified beds, about 121 residents a day · Non profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425027 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 23, 2024, inspectors cited 9 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
Of 29 health citations since June 2021, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 3 fines totaling $15,324 in the last three years; the largest was $9,032, and the latest is dated January 22, 2024.
Nurses and nurse aides worked 4.55 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
80.1% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
June 12, 2026Complaint inspection · 2 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to revise a comprehensive person-centered care plan to reflect the Resident's (R)1 current fall interventions for 1 of 3 sampled residents reviewed for falls.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and review of manufacturer guidelines, the facility failed to ensure a sheet was not applied in a manner that flattened the perimeter defined mattress cover which created the potential for accidents for 1 (Resident (R)1) of 3 sampled residents reviewed for falls.
November 7, 2025Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure Resident (R)1 received adequate supervision to prevent an elopement on 11/01/25 at approximately 6:00 AM. Specifically, R1 was located by staff outside the facility lying on the ground. R1 was dressed in bedtime clothing (pajamas and slippers). According to weather reports on 11/01/25 at 5:55 AM, the weather was 36 Degrees Fahrenheit (F). On 11/07/25 at 1:34 PM, the survey team provided the Administrator and Assistant Administrator with a copy of the CMS IJ Template and informed the facility IJ existed as of 11/01/25. The IJ was related to 483.24 Quality of Care. On 11/07/25 at 4:12 PM, the facility provided an acceptable IJ Removal Plan. [...]
November 23, 2024Standard inspection, Complaint inspection · 9 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review, interviews, and facility policy review, the facility failed to follow infection control guidelines during an medication administration observation for two of seven resident observations (Resident (R) 13 and R19), during an observation of PPE (Personal Protective Equipment) for one of three COVID-19 positive residents (R24), and during a dressing change for one of one resident observation (R74) of 24 sample resident. These failures had the potential for spreading infections including COVID 19 to the vulnerable population in the facility.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, interviews, and review of facility policy, the facility failed to ensure two of two residents (R) 18 and R85 of three reviewed for abuse was free from resident to resident physical and verbal abuse out of a total sample of 24 residents. This had the potential for the residents to sustain injuries from the altercation.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and interview, the facility failed to ensure a written copy of the baseline care plan was provided to the resident and/or responsible party (RP) within 48 hours for one of one resident (Resident (R) 261) reviewed for baseline care plans. This failure had the potential for residents and/or RP not to be informed of the plan of care.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to develop a care plan for refusal of medications and meals for one (Resident (R)92) and failed to develop and implement a care plan for pressure ulcers for one of 24 sample residents R78. This failure had the potential for residents to have unmet care plan needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interviews, the facility failed to ensure the care plan was revised to reflect an updated advanced directive status for one of one resident (Resident (R)92) reviewed for advanced directives. This failure had the potential for residents to have unmet care plan needs.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to have collaboration of care with the dialysis center for one of one resident (Resident (R)38) reviewed for dialysis. This failure had the potential to put R38 at risk for lack of communication between the facility and the dialysis center.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure risk and benefits were explained to the resident and/or representative (RP) prior to the use of psychotropic medications and failed to ensure targeted behaviors and side effects were monitored for administered psychotropics for one of five residents (Resident (R)46) reviewed for unnecessary medications. This failure had the potential for excessive psychotropic administration and for the residents and/or representative not to be able to make an informed decision regarding the use of the psychotropic medications.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to accurately check the insulin pen that was being used to administer insulin to one of one resident (Resident (R)14) administered insulin out of seven residents being observed during the medication administration task. This failure had the potential for bloodborne pathogens to infect residents by using a reusable insulin pen to a resident other than the resident that it had been ordered for.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to have a permanently affixed compartment to store narcotics in the medication refrigerator on two of three units (North and [NAME] Units) which involved three of five residents (Resident (R) 259, R2, and R11) reviewed for medication storage of 24 sample residents This failure had the potential for these medications to be diverted.
February 28, 2023Standard inspection · 17 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and review of facility policy, the facility failed to ensure food items stored in 1 of 1 walk in refrigerator were properly labeled and dated to prevent the risk of food borne illness. Findings Include: Review of the facility policy titled, Food Purchasing and Inspection of Food Deliveries dated 2020 revealed Guidelines: All food items will be purchased from approved vendors and received according to the following guidelines. Procedure: 4 Inspect all deliveries carefully. Check for appropriate labeling, temperature, appearance, texture, odor, and other factors important for food safety. 6. Any unsafe food items will be refused or discarded immediately, and proper credit received per vendor policy. Review of the facility policy titled, Food Safety with an effective date of February 1, 2015, revealed Purpose: [...]
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and facility policy, the facility failed to ensure an effective pest control program for the environment to remain free from pests in 2 of 3 units observed for pests.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain a clean and clutter free environment in rooms [ROOM NUMBERS]. Review of 1 of 3 units observed for environment.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record reviews, interviews and review of the facility policy titled, Bed Hold and Return, the facility failed to ensure the resident or the resident's representative for Resident (R)91 and R43 received the bed hold and return policy upon transfer to the hospital or within a practicable amount of time after discharge to the hospital for 2 of 4 residents reviewed for hospitalization.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record reviews and interview, the facility failed to ensure an OBRA assessment for Resident (R)5 was completed, accurate and transmitted timely for 1 of 1 residents reviewed for a Missing OBRA assessment.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record reviews, interviews, and review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE], the facility failed to ensure the MDS was complete and accurate for Resident (R)78. Specifically, Section G was not coded for 2 person assist with bed mobility, dressing, eating, toilet use, personal hygiene and bathing resulting in a fall with a major injury for 1 of 3 residents reviewed for falls with major injury.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on review of facility policy, record review, and interviews, the facility failed to ensure a Preadmission Screen and Resident Review (PASARR) Level II was completed for 1 of 3 residents reviewed for PASARR. Specifically, Resident (R)4 did not have a PASARR Level II completed after a diagnosis of Mental Illness (MI). Findings Include: Review of an undated facility policy titled, Pre-admission Screening Policy (PASAR), revealed, Residents admitted to Mountainview Nursing Home will have a pre-admission screening completed prior to admission to assess for the need for special services and to assure placement is appropriate. If there are no indicators when the level I assessment is completed, resident will be accepted for admission. If resident does have indicators of a need for further services, then a Level II assessment must be completed by the appropriate agency. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews, interviews, and review of the facility policy titled, Care Plans, Comprehensive Person-Centered, the facility failed to formulate and implement a comprehensive plan of care for Resident (R)78, which included 2 person assist with all activities of daily living. The facility additionally failed to formulate and implement a comprehensive plan of care for R32 for seizures, convulsions and epilepsy for 2 of 5 residents reviewed for unnecessary medications.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the facility policy, observation, interview, and record review, the facility failed to continue orders for floating heels while in bed for Resident (R)43 for 5 of 6 days during the Recertification survey for1 of 1 reviewed for quality of care.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on review of the facility policy titled, Suprapubic Catheter Care, record reviews, observations, and interviews, the facility failed to follow a procedure during suprapubic catheter care for Resident (R)22 to prevent infection of the urinary tract for 1 of 1 residents reviewed for catheter care.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of facility policy, observation, record review, and interview, the facility failed to ensure proper storage and maintenance of Resident (R)84's nebulizer equipment, for 1 of 3 residents reviewed for respiratory therapy.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record reviews, interviews, and review of the facility policy titled, Unnecessary Medications Use and Monitoring, the facility failed to ensure Resident (R)32 and R65 were free from unnecessary medications for 2 of 5 residents reviewed for Unnecessary Medications.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on review of the facility policy titled, Unnecessary Medications Use and Monitoring, record review, and interviews, the facility failed to ensure Resident (R)32 was free from an, as needed, basis psychotropic medication and further failed to ensure a required, gradual dose reduction (GDR), was attempted for R78, who is currently prescribed an antipsychotic with the diagnosis of dementia with behaviors.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on record reviews, interviews, and review of facility policy, the facility failed to provide or obtain laboratory services to meet the needs of Resident (R)65 for 1 of 1 residents reviewed.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview, and review of the facility policy, the facility failed to ensure the resident call system was in working condition for 1 of 3 units observed for call light function. and failed to implement a procedure while call light system was inoperable.
- C Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review, interview and facility policy, the facility failed to use the required CMS 10055 form to notify 3 of 3 residents of their Skilled Nursing Facility Advanced Beneficiary Notice (ABN) of Non-coverage.
- B Post nurse staffing information every day.
Inspectors wroteBased on review of the facility policy, documentation review, and interview, the faciltiy failed to post daily staffing for mutiple shifts as required by federal regulation.
June 16, 2021Standard inspection · 0 citations
Fire safety inspections
5 fire safety citations on file: 3 on November 23, 2024, 2 on June 16, 2021.
Every fire safety citation5 citations
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Address subsistence needs for staff and patients.
- D Install corridor and hallway doors that block smoke.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have restrictions on the use of portable space heaters.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 22, 2024 | Fine | $9,032 |
| January 2, 2024 | Fine | $2,098 |
| December 11, 2023 | Fine | $4,194 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.55 | 3.84 | 3.86 |
| Registered nurses | 0.59 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.78 | 3.33 | 3.42 |
| Nurse aides | 2.71 | ||
| Licensed practical nurses | 1.25 | ||
| Nursing staff turnover (share who left in a year) | 80.1% | 45.9% | 45.8% |
| Registered nurse turnover | 76.2% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.86 on weekdays and 3.78 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 51.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.19 in April to June 2025 to 4.55 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.55 | 0.59 | 4.86 | 3.78 | 51.0% | 0 of 90 | 121 |
| Oct to Dec 2025 | 2.06 | 0.19 | 2.32 | 1.39 | 12.2% | 19 of 92 | 119 |
| Jul to Sep 2025 | 4.10 | 0.50 | 4.27 | 3.65 | 64.0% | 0 of 92 | 114 |
| Apr to Jun 2025 | 4.19 | 0.64 | 4.42 | 3.61 | 64.9% | 1 of 91 | 113 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 27.3 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.7 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.9 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.2 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 36.9 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.9 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 35.6 | 15.3 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.8 | 1.8 |
Owners and operators
Legal business name: COMMUNITY SERVICES FOR THE AGING, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Community Services for the Aging, Inc. | 5% or greater direct ownership interest | Organization | 07/01/2010 | |
| Dillard, Wilson | W-2 managing employee | Individual | 07/01/2010 | |
| Burgess, Richard | Corporate director | Individual | 01/01/2021 | |
| Burnett, Paul | Corporate director | Individual | 07/01/2010 | |
| Dillard, Wilson | Corporate director | Individual | 07/01/2010 | |
| Feemster, Sam | Corporate director | Individual | 01/01/2021 | |
| Herring, Leon | Corporate director | Individual | 01/01/2021 | |
| McCulloch, Carol | Corporate director | Individual | 01/01/2021 | |
| Miller, Earl | Corporate director | Individual | 01/01/2021 | |
| Shippy-Gilbert, Kelly | Corporate director | Individual | 07/01/2010 | |
| Shirley, Brenda | Corporate director | Individual | 07/01/2010 | |
| Sisk, Keith | Corporate director | Individual | 01/01/2021 | |
| Summey, Matthew | Corporate director | Individual | 01/01/2021 | |
| Walters, Kevin | Corporate director | Individual | 11/22/1988 | |
| Wessinger, E. Ralph | Corporate officer | Individual | 10/09/2012 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on June 12, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 12, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on November 23, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 28, 2023: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
Other nursing homes nearby
- White Oak at North Grove Inc Spartanburg, 3.8 mi · 1 of 5 stars · 16 citations
- White Oak Estates Spartanburg, 4.3 mi · 3 of 5 stars · 12 citations
- White Oak Manor - Spartanburg Spartanburg, 4.8 mi · 4 of 5 stars · 7 citations
- Magnolia Manor - Spartanburg Spartanburg, 4.9 mi · 3 of 5 stars · 13 citations
- Spartanburg Hospital for Restorative Care SNF Spartanburg, 4.9 mi · 5 of 5 stars · 1 citation
- Summit Hills Skilled Nursing Facility Spartanburg, 5.2 mi · 4 of 5 stars · 5 citations
- Physical Rehabilitation and Wellness Center of Spa Spartanburg, 6.7 mi · 1 of 5 stars · 27 citations
- Valley Falls Terrace Spartanburg, 8.5 mi · 3 of 5 stars · 12 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Mountainview Nursing Home's Medicare star rating?
- CMS rates Mountainview Nursing Home 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mountainview Nursing Home get at its last inspection?
- 9 health deficiencies at the standard inspection on November 23, 2024. The South Carolina average is 3.7.
- Has Mountainview Nursing Home been fined?
- Yes. CMS lists 3 fines totaling $15,324 in the last three years.
- Does Mountainview Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mountainview Nursing Home?
- CMS lists 15 owners and managers. Legal business name: COMMUNITY SERVICES FOR THE AGING, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.