Home / South Carolina / Spartanburg
White Oak Estates
400 Webber Road, Spartanburg, SC 29302 · Spartanburg County · (864) 579-7004
88 certified beds, about 80 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425290 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 5, 2026, inspectors cited 2 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
Of 12 health citations since March 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $8,827 in the last three years; the largest was $8,827, and the latest is dated April 26, 2024.
Nurses and nurse aides worked 3.62 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
57.1% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
703/23
104/24
201/25
203/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
1E
2F
Potential for minimal harm
0A
0B
0C
March 5, 2026Standard inspection · 2 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and review of manufacturer instructions, the facility failed to ensure laundry equipment was maintained in a sanitary manner to prevent potential contamination of laundered items. Specifically, the facility failed to ensure the washing machine filter was cleaned and maintained as directed in 3 of three 3 washing machines observed. Failure to maintain laundry equipment in accordance with manufacturer instructions had the potential to contribute to unsanitary conditions and the spread of pathogens.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the facility policy, record review, observations, and interviews, the facility failed to ensure that the resident environment remained free of accident hazards. Specifically, medications were left at the bedside for Resident (R)70 for 1 of 2 residents reviewed for accidents hazards. Findings Include:Review of the facility policy titled, Oral Medication Administration Procedure, with no revision date revealed, Policy: To administer oral medications in an organized and safe manner. Procedure: . 12. Administer medication and remain with resident while medication is swallowed. a. Never leave a medication in a resident's room without orders for self-administration. [...]
January 9, 2025Standard inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and review of facility policy, the facility failed to ensure that medication and biologicals were properly stored in 3 of 3 medication carts.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews, record review, and review of facility policy, the facility failed to maintain resident safety for 1 of 4 residents reviewed for accidents. Specifically, a Hospice - Certified Nursing Assistant (HCNA) gave Resident R(38) a shower, without verifying R38's ambulation, transfer status, or Activities of Daily Living (ADL) care, resulting in a fall with R38 suffering minor injuries.
April 26, 2024Complaint inspection · 1 citation
- J Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review, facility policy review, and interviews, the facility failed to ensure 1 of 1 resident (Resident(R)1 was free from misappropriation of property on 01/21/24. On 04/26/24 at 1:00 PM, the survey team provided the Administrator with a copy of the CMS Immediate Jeopardy (IJ) Template, informing the facility IJ existed as of 01/21/24. The IJ was related to 42 CFR 483.25 - Freedom from Abuse, Neglect, and Exploitation. On 04/26/24 the facility provided an acceptable IJ Removal Plan. On 04/26/24 the survey team, validated the facility's corrective actions and determined the facility put forth due diligence in addressing the noncompliance. The IJ is considered at Past Non-Compliance as of 01/22/24. An extended survey was conducted in conjunction with the Complaint Survey for non-compliance at F602, constituting substandard quality of care.
March 15, 2023Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to ensure food was appropriately stored in two Unit pantry refrigerators, one walk-in refrigerator in the main kitchen, and the dry storage area in the kitchen. Expired perishables were available for use. Opened foods were not securely closed, labeled, and dated. This had the potential to affect 81 of 81 residents who consumed food from the kitchen.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the facility policy, interviews, and record reviews, the facility failed to ensure that the physician was immediately notified of a change in condition for one (Resident (R) 291) resident. Staff failed to notify the physician when R291 first experienced vomiting, placing the resident at risk of delayed treatment.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on review of facility policy, record review, observations, and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs) for 1 (Resident (R) 60) of eight residents reviewed for ADL care. Staff failed to provide bathing and grooming/removal of facial hair for the resident, who was dependent on staff for assistance with ADLs.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to ensure 1 (Resident (R) 46) of five residents sampled for accidents, was provided the assistance needed to prevent accidents. The resident fell during a transfer in which one staff failed to assure the assistance of two staff and/or use all required equipment.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview, record review, review of medication information, and review of facility policy, the facility failed to ensure one (Resident (R) 28) out of five sampled residents reviewed for unnecessary medications was free from unnecessary medication. Antipsychotic medication (Seroquel) was prescribed without adequate indication and given for reasons such as sleep, behaviors of cursing, and dementia, even though Seroquel, which has an increased risk of mortality for elderly patients, is not to be used for elderly patients with dementia-related psychosis. The antipsychotic was used for an extended duration without an attempt at a gradual dose reduction (GDR). The facility's deficient practice increased R28's risk of adverse medication consequences.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, record review, and review of facility policy, the facility failed to ensure a medication error rate of less than five percent. A total of two errors were made during medication administration for one (Resident (R) R33) of 13 residents who were observed for medication administration. The facility's medication error rate was 8%.
- D Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure bed rails (also known as side rails) were maintained in a fixed (tightened) position for one (Resident (R)5) of 27 sampled residents. In addition, the facility failed to conduct regular inspections to ensure that all bed frames, mattresses, and bed rails (if present) were inspected as a part of a regular maintenance program.
Fire safety inspections
9 fire safety citations on file: 4 on January 9, 2025, 3 on March 15, 2023, 2 on September 23, 2021.
Every fire safety citation9 citations
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have restrictions on the use of portable space heaters.
- D Have generator or other power source capable of supplying service within 10 seconds.
- E Have simulated fire drills held at unexpected times.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Have proper medical gas storage and administration areas.
- F Have horizontal exits used in accordance with safety requirements.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 26, 2024 | Fine | $8,827 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.62 | 3.84 | 3.86 |
| Registered nurses | 0.44 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.28 | 3.33 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 1.10 | ||
| Nursing staff turnover (share who left in a year) | 57.1% | 45.9% | 45.8% |
| Registered nurse turnover | 69.2% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.76 on weekdays and 3.28 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.54 in April to June 2025 to 3.62 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.62 | 0.44 | 3.76 | 3.28 | 0.0% | 0 of 90 | 80 |
| Oct to Dec 2025 | 3.65 | 0.41 | 3.75 | 3.39 | 0.0% | 0 of 92 | 81 |
| Jul to Sep 2025 | 3.54 | 0.47 | 3.66 | 3.23 | 0.0% | 0 of 92 | 82 |
| Apr to Jun 2025 | 3.54 | 0.57 | 3.68 | 3.20 | 0.0% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for South Carolina
| Job | Median | Middle half | Employed |
|---|---|---|---|
| South Carolina, all employers | |||
| CNAs (nursing assistants) | $17.90 | $16.81 to $19.08 | 21,760 |
| LPNs and LVNs | $29.72 | $27.59 to $34.24 | 9,400 |
| Registered nurses | $39.60 | $37.17 to $46.75 | 49,750 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.2 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.4 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.8 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.5 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.8 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.8 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on March 5, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 9, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on March 5, 2026: "Provide and implement an infection prevention and control program."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on April 26, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.28 hours per resident per day, below the South Carolina average of 3.33.
Other nursing homes nearby
- Summit Hills Skilled Nursing Facility Spartanburg, 1.5 mi · 4 of 5 stars · 5 citations
- Spartanburg Hospital for Restorative Care SNF Spartanburg, 3.7 mi · 5 of 5 stars · 1 citation
- Magnolia Manor - Spartanburg Spartanburg, 3.7 mi · 3 of 5 stars · 13 citations
- White Oak Manor - Spartanburg Spartanburg, 3.8 mi · 4 of 5 stars · 7 citations
- White Oak at North Grove Inc Spartanburg, 4.1 mi · 1 of 5 stars · 16 citations
- Mountainview Nursing Home Spartanburg, 4.3 mi · 1 of 5 stars · 29 citations
- Physical Rehabilitation and Wellness Center of Spa Spartanburg, 5.3 mi · 1 of 5 stars · 27 citations
- Valley Falls Terrace Spartanburg, 6.8 mi · 3 of 5 stars · 12 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Estates's Medicare star rating?
- CMS rates White Oak Estates 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Estates get at its last inspection?
- 2 health deficiencies at the standard inspection on March 5, 2026. The South Carolina average is 3.7.
- Has White Oak Estates been fined?
- Yes. CMS lists 1 fine totaling $8,827 in the last three years.
- Does White Oak Estates accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Estates?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.