875 Retreat Drive, Naples, FL 34110 · Collier County · (239) 431-2100
84 certified beds, about 75 residents a day · For profit - Corporation · Medicare since 2004
CMS Care Compare ratings, data as of September 1, 2026 · CCN 106062 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on November 21, 2024, inspectors cited 15 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 17 health citations since July 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.45 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 1.90 of those hours.
31.1% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to VI Living, an affiliated group of 10 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure that clinical nutritional assessments were completed within the scope of practice and failed to ensure appropriate competencies in accordance with standards of practice for 5 of 6 residents reviewed for nutrition (Residents #55, #6, #14, #43, and #26). This had the potential to affect 67 residents on the facility's current census.
Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to store prepare, distribute, and serve food in accordance with professional standards for food service safety in the skilled nursing home kitchen, satellite serving kitchen, and the main campus kitchen, which potentially effected all of the 66 facility residents.
Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to dispose of garbage and refuse properly.
Inspectors wroteBased on interviews and record review, the Administrator failed to administer the facility in a manner that enables it to use its resources effectively and efficiently to attain or maintain each resident's highest practicable physical, mental, and psychosocial well-being. The facility's Administrator failed to ensure that the Consultant Clinical Dietitian provided dietary services, supervision, and oversight in accordance with State and Federal Guidelines. The facility's Administrator failed to ensure that the current Certified Dietary Manager (CDM) was providing dietary services within her scope of practice for 6 of 6 residents reviewed for nutrition (Residents #17, #43, #14, #55, #6, and #26). This had the potential to affect 67 residents who were on the census at the facility.
Inspectors wroteBased on observation and interview, the facility failed to maintain resident privacy by posting signs with private medical information on the entrance doors to their rooms. This affected 12 residents in the final sample (Residents #4, #9, #14, #16, #17, #22, #26, #38, #43, #53, #55, and #211) with the potential to affect 27 additional residents in the facility with signs on their doors.
Inspectors wroteBased on observations, interviews and record review the facility failed to treat each resident with respect and dignity in a manner that promotes maintenance or enhancement of his or her life, recognizing each resident's individuality for 2 of 21 sampled residents (Residents #26 and #18)
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure services provided (Administration of Intravenous [IV] medication) meet professional standard of quality for 1 of 12 Licensed Practical Nurses (LPNs) employed by the facility for 1 of 1 resident with Peripherally Inserted Central Catheter affecting Resident #264.
Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to assess and provide adaptive eating utensils and drinking cups to maintain independence in eating ability for 1 (Resident #43) of six residents reviewed for nutrition.
Inspectors wroteBased on record review, review of facility's policy and procedure, resident and staff interviews, the facility failed to ensure nutritional assessments were completed accurately with appropriate interventions in place for 3 of 6 residents reviewed for nutrition (Residents #55, #6 and #26).
Inspectors wroteBased on interview and record review the facility failed to transcribe the physician's order agreeing to pharmacy recommendation for psychotropic medication for 1 of 5 sampled residents for unnecessary medication affecting Resident #22.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that PRN (as needed) orders for psychotropic drugs are limited to 14 days for 2 of 5 sampled residents for unnecessary medication (Residents #22 and #53).
Inspectors wroteBased on interviews, observations and record review, the facility failed to ensure that the correct fluid restriction was provided as per physician's order for 1 of 1 resident reviewed for Dialysis (Resident #55).
Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain medical records for each resident that are complete and accurately documented for 1 of 1 resident sampled for transmission based precautions with peripherally inserted central catheter (PICC) affecting Resident #264.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement appropriate infection prevention and control practices during medication administration for 1 of 5 residents observed for medication administration affecting Resident #265.
Inspectors wroteBased on observation, and interview it was determined that 6 of 13 resident room bathrooms located on the East Wing of the second floor were disabled, inoperable, and out of reach in a resident emergency. The six identified rooms were noted to effect Resident's #2, #7, #17, #24, #31, and #41.
Inspectors wroteBased on observation, record review, staff and resident interview, the facility failed to provide the necessary services to maintain personal grooming and hygiene for 1 (Resident #13) of 2 sampled residents requiring assistance with activities of daily living.
Inspectors wroteBased on observation, record review, review of the facility's protocol, Resident and staff interviews, the facility failed to implement preventive measures to prevent the development of pressure ulcers for 1 (Resident #13) of 1 resident at risk for pressure ulcer.
6 fire safety citations on file: 5 on March 2, 2023, 1 on July 29, 2021.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.45 | 3.82 | 3.86 |
| Registered nurses | 1.90 | 0.73 | 0.69 |
| All nursing staff on weekends | 5.84 | 3.49 | 3.42 |
| Nurse aides | 3.85 | ||
| Licensed practical nurses | 0.70 | ||
| Nursing staff turnover (share who left in a year) | 31.1% | 41.4% | 45.8% |
| Registered nurse turnover | 43.9% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.70 on weekdays and 5.84 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.36 in April to June 2025 to 6.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.45 | 1.90 | 6.70 | 5.84 | 5.3% | 0 of 90 | 75 |
| Oct to Dec 2025 | 6.35 | 1.85 | 6.58 | 5.77 | 1.5% | 0 of 92 | 64 |
| Jul to Sep 2025 | 6.58 | 1.86 | 6.83 | 5.92 | 1.2% | 0 of 92 | 62 |
| Apr to Jun 2025 | 6.36 | 1.88 | 6.62 | 5.71 | 0.3% | 0 of 91 | 65 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.5 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.3 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.0 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.4 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.6 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.2 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.1 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Bentley Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (58.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
58.8% this home
Better than the national rate
US median of homes 51.5% · Florida: 169 better, 109 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 162 eligible stays.
8.1% this home
No different from the national rate
US median of homes 10.7% · Florida: 2 better, 35 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 175 eligible stays.
7.8% this home
No different from the national rate
US median of homes 7.1% · Florida: 6 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 136 eligible stays.
55.3% this home
Median of homes: Florida55.1% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 179 residents counted.
1.2% this home
Median of homes: Florida0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 244 residents counted.
4.3% this home
Median of homes: Florida1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 244 residents counted.
97.9% this home
Median of homes: Florida97.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 143 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: CC-NAPLES INC. CMS links this home to VI Living, a group of 10 nursing homes averaging 4.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cc Development Group LLC | 5% or greater direct ownership interest | Organization | 100% | 12/11/1990 |
| Margot and Tom Pritzker Foundation | 5% or greater indirect ownership interest | Organization | 10% | 05/22/2025 |
| P. G. - Daniel Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| P. G. - Don #3 Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| P. G. - Jim Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| P. G. - Johnny Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| P. G. - Karen Trust | 5% or greater indirect ownership interest | Organization | 9% | 01/01/2012 |
| P. G. - Linda Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| P. G. - Nicholas Trust | 5% or greater indirect ownership interest | Organization | 6% | 01/01/2012 |
| P. G. - Tony Trust | 5% or greater indirect ownership interest | Organization | 5% | 01/01/2012 |
| Pritzker Pucker Family Foundation No. 2 | 5% or greater indirect ownership interest | Organization | 9% | 05/22/2025 |
| Muszynski, Thomas | Corporate director | Individual | 06/01/2022 | |
| Poorman, John | Corporate director | Individual | 07/29/2004 | |
| Smith, Gary | Corporate director | Individual | 01/01/2012 | |
| Cope, Tara | Corporate officer | Individual | 06/01/2018 | |
| Muszynski, Thomas | Corporate officer | Individual | 06/01/2022 | |
| Poorman, John | Corporate officer | Individual | 07/29/2004 | |
| Smith, Gary | Corporate officer | Individual | 06/01/2022 | |
| Classic Residence Management Limited Partnership | Operational/managerial control | Organization | 12/11/1990 | |
| Allison, Pamela | Operational/managerial control | Individual | 07/21/2025 | |
| Conzelman, Tina | Operational/managerial control | Individual | 06/09/2025 | |
| Elterman, Frank | Operational/managerial control | Individual | 07/01/2023 | |
| Evraets, Melissa | Operational/managerial control | Individual | 08/31/2020 | |
| Koszylko, Tomek | Operational/managerial control | Individual | 10/15/2018 | |
| Maslow, Cary | Operational/managerial control | Individual | 08/01/2019 | |
| Smith, Penny | Operational/managerial control | Individual | 08/01/2016 | |
| Williams, Bridget | Operational/managerial control | Individual | 12/01/2022 | |
| Classic Residence Management Limited Partnership | Adp of the SNF | Organization | 10/18/2025 | |
| Allison, Pamela | Adp of the SNF | Individual | 07/21/2025 | |
| Conzelman, Tina | Adp of the SNF | Individual | 06/09/2025 | |
| Cope, Tara | Adp of the SNF | Individual | 06/01/2018 | |
| Elterman, Frank | Adp of the SNF | Individual | 07/01/2023 | |
| Evraets, Melissa | Adp of the SNF | Individual | 08/31/2020 | |
| Koszylko, Tomek | Adp of the SNF | Individual | 10/15/2018 | |
| Maslow, Cary | Adp of the SNF | Individual | 08/01/2019 | |
| Muszynski, Thomas | Adp of the SNF | Individual | 06/01/2022 | |
| Smith, Penny | Adp of the SNF | Individual | 08/01/2016 | |
| Williams, Bridget | Adp of the SNF | Individual | 12/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.