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Billings Rehabilitation and Nursing LLC

600 S 27th St., Billings, MT 59101 · Yellowstone County · (406) 259-8000

100 certified beds, about 77 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1987

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 275120 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 26, 2026, inspectors cited 9 health deficiencies (the Montana average is 11.2, the national average 9.2).

Of 54 health citations since September 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $21,847 in the last three years; the largest was $21,847, and the latest is dated June 6, 2024.

Nurses and nurse aides worked 3.34 hours per resident per day, against 4.05 across Montana and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

72.5% of nursing staff left within the year CMS measured (Montana average 54.8%).

CMS links it to The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 54 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
40D
9E
1F
Potential for minimal harm
0A
2B
0C
July 28, 2026Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of resident abuse in the required timeline for 2 (#s 6 and 8) of 12 residents sampled for timeliness of reporting abuse allegations.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on interview and record review, the facility failed to ensure a thorough investigation of a resident-to-resident physical altercation that was completed for 2 (#s 6 and 8) of 12 residents sampled for abuse. This deficient practice could place the residents involved, or others, at risk for abuse, neglect, and negative physical and psychosocial outcomes from abuse.
May 21, 2026Complaint inspection · 5 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 29, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the physician was notified of a resident's change in condition of her mental status for 1 (#1) of 17 sampled residents. This deficient practice resulted in resident #1 being discharged from the facility involuntarily on 5/18/26 at 9:50 p.m. for behaviors related to threatening others in the building, to an unsafe environment.
  2. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 26, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident who was involuntarily discharged was discharged to a safe environment; and failed to ensure the medical record included physician documentation of the dangers of the resident remaining in the facility would pose, interventions attempted, and efforts to meet resident's needs for 1 (#1) of 17 sampled residents. This deficient practice resulted in resident #1 being discharged to a home with a caregiver who had expressed she was unable to care for resident #1.
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 29, 2026
    Inspectors wroteBased on interview and record review, the facility failed to initiate and implement a baseline care plan for 1 (#1) of 17 sampled residents. This deficient practice resulted in resident #1's needs not being addressed by staff when resident #1 had behaviors.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 29, 2026
    Inspectors wroteBased on observation and interview the facility failed to ensure infection control processes were followed during wound care to promote healing of a pressure wound for 1 (#15) of 3 sampled residents. This deficient practice had the potential to increase the risk of infection in the resident's Stage III pressure wound.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 29, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident, who was at risk of elopement, was supervised and doors were secured for 1 (#5) of 5 sampled residents. This deficient practice resulted in resident #5 eloping from the facility overnight, and found by police the next day.
February 26, 2026Standard inspection, Complaint inspection · 9 citations
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility failed to report allegations of abuse to the State Survey Agency (SSA) within the required timeframe of an allegation of sexual abuse for 1 (#73); and failed to report the investigative findings for allegations of abuse for 4 (#s 10, 46, 67 and 76) of 25 sampled residents.
  2. E
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility failed to complete Quarterly MDS assessments in the required timeframe of 14 days after the ARD for 6 (#s 5, 7, 9, 10, 11, and 55) of 25 sampled resident assessments.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility failed to investigate an allegation of resident-to-resident inappropriate nonconsensual contact for 2 (#s 46 and 73) of 25 sampled residents.
  4. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility failed to complete a Comprehensive MDS assessment in accordance with the required timeframe of the 14th day of the residents stay for 1 (#67) of 25 sampled residents. The failure had the potential to prevent the resident from achieving their highest practicable level of function.
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility licensed nursing staff, assigned to complete treatments on a resident's burn, failed to provide services in accordance with professional standards of nursing practice related to wound assessments, treatments, and documentation of the wound details and current status, for 1 (#73) of 25 sampled residents. The failure placed the resident at elevated risk for the delayed identification of complications and or ineffective treatments not being addressed promptly, due to the lack of wound information in the resident's medical record.
  6. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to adhere to a resident's individualized plan of care regarding repositioning and elevation of the heels to prevent skin breakdown for 1 (#79) of 25 sampled residents.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate an unavoidable accident to the level necessary to ensure appropriate measures were implemented to prevent recurrences for 1 (#73) of 25 sampled residents. The resident spilled soup on himself, causing burn(s), but it was unclear (upon watching video footage) who the person was who provided the resident with the hot soup, and or what action was taken to investigate the incident further in an attempt to prevent future recurrences of this nature. The facility treated the resident's burn(s), which did heal.
  8. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on interview and record review, the facility failed to develop an individualized care plan reflecting a resident's past trauma, did not address his desire for sexual activities on the individualized care plan, or initiate behavior monitoring for potential sexual behaviors; and the facility did not identify the need for additional mental health trauma-based services timely for 1 (#73) of 25 sampled residents. This deficient practice increased the resident's risk of negative outcomes and or behaviors continuing to be unaddressed or unmonitored, which could affect 2 residents (#s 22 and 46).
  9. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications to be administered matched the dose on the medication administration record for 2 (#s 14 and 51), and failed to ensure the medication, Voltaren gel, was measured appropriately for 1 (#14) of 25 sampled residents. This deficient practice resulted in a medication error rate of 10.34%.
November 20, 2025Complaint inspection · 4 citations
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident's right to be free from physical restraints for 1 (#4) of 6 sampled residents, when the resident's stump was secured to the wheelchair with an elastic compression wrap that the resident could not release. There was no physician's order authorizing the use of the restraint, no assessment of the resident's need or risk for the restraint, and no monitoring for the restraint was documented. This deficient practice had the potential to cause an increased risk for impaired skin integrity, falls, and injury.
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete a baseline care plan within the 48-hour required time frame, that included resident specific needs for activities of daily living for 1 (#3) of 6 sampled residents. This deficient practice had the potential to affect all new admissions into the facility.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2025
    Inspectors wroteBased on observation, interview, and record reviews, the facility failed to develop and implement a person-centered, comprehensive care plan that assessed the dental status for 1(#4) of 6 sampled residents. This deficient practice had the potential for resident needs to be unmet by staff.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to revise a resident's care plan, based on the resident's refusal to wear a [NAME] brace, and the staff's application of a compression wrap to maintain stump positioning on the wheelchair leg rest, for 1 (#4) of 6 sampled residents. The care plan did not reflect the restraint assessment findings, risks, or resident preferences related to the refusals of the [NAME] brace.
August 14, 2025Standard inspection, Complaint inspection · 7 citations
  1. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure grievances were resolved in a timely manner related to delayed meal service for 3 (#s 18, 51, and 62) of 28 sampled residents. The failure placed the residents at elevated nutritional, psychosocial, and medication management risk.
  2. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide timely notice to the State Long-Term Care Ombudsman of discharge/transfer for 3 (#s 79, 89 & 91) of 28 sampled residents.
  3. E
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident meals were served timely for 5 (#s 4, 18, 20, 32, and 72) of 28 sampled and supplemental residents. This deficient practice led to frustration and distress over missing and/or being late to functions.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was supervised to prevent an elopement for 1 (#31) of 28 sampled residents. Resident #31 eloped from the facility without staff knowledge and was found by police in the park across the street from the facility.
  5. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff performed proper suprapubic catheter care and maintenance for 1 (#35) of 28 sampled residents. This deficient practice resulted in an unidentified and untreated skin breakdown around the resident's suprapubic catheter.
  6. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review, the facility failed to follow up on a re-weigh, document refusals, and implement interventions aimed at addressing a severe weight loss for 1 (#64) of 28 sampled residents.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff followed proper infection control practices related to hand hygiene and proper use of PPE during suprapubic catheter care for 1 (#35) of 28 sampled residents.
June 19, 2025Complaint inspection · 3 citations
  1. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on interview and record review, the facility failed to prevent and protect 4 residents (#s 7, 8, 11, and 13) from abuse, and failed to sufficiently monitor #8 when grabbing or intruding on the space of other residents. Resident #8's behavior preempted altercations with #13 when he tried to push or remove #8 from his room. Both resident #8 and #13 sustained injuries in the altercations or when falling during the fighting. The 4 residents identified were out of 6 sampled residents reviewed for resident to resident altercations.
  2. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure medications were given on time, no more than one hour before or one hour after the administration time, for 4 (#s 4, 15, 16, and 19); and failed to give the right medication to the right resident for 2 (#s 15 and 16) of 4 residents sampled for appropriate medication administration.
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2025
    Inspectors wroteBased on interview and record review, the facility failed to maintain an accurate and complete medical record for 3 (#s 7, 8, and 13) of 21 sampled residents.
February 27, 2025Standard inspection, Complaint inspection · 19 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from neglect, when leaving a resident on the toilet without a call light within reach, for 40 minutes, for 1 (#14); and neglected to ensure dignity was upheld for a resident while being transported to the shower for 1 (#52) who felt humiliated, of 29 sampled residents. This deficient practice caused emotional distress for resident #14 and #52; and increased the risk of skin break down or a fall to occur for resident #14.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service. This deficient practice had the potential to affect all residents receiving food from the kitchen.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete maintenance services necessary to maintain a clean, safe, and sanitary environment for 3 (#s 28, 29, and 72) of 29 sampled residents. Two residents, #s 28 and 29, were aware and not happy about the concerns identified in their rooms.
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to cover catheter bags for 2 (#s 2 and 24) of 29 sampled residents, and staff were aware the covers should be utilized for resident dignity, and one resident was not ok with the bag being uncovered.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to supervise the self-administration of insulin for 1 (#29) of 29 sampled residents. This deficient practice increased the risk of a negative outcome if the resident in the event the medication and monitoring were not handled properly by the resident.
  6. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete a thorough investigation for an event with a staff member accepting money from a resident, in exchange for craft items, for 1 (#41) and failed to identify missing items for 2 (#s 37 and 280) of 29 sampled residents. Residents #37 and #280 were frustrated and concerned about the missing items, and resident #41 was upset and worried about a staff member accepting money from a resident.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to report an abuse allegation to the State Survey Agency within the required timeframe for 1 resident (#14); and failed to report their investigative findings to the State Survey Agency in a timely manner for 1 resident (#52), of 29 sampled residents.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a complete investigation of a facility reported incident was completed, and failed to maintain and provide thorough investigation of the findings for 1 resident (#52) of 29 sampled residents.
  9. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately assess the dental needs of a resident on the comprehensive MDS assessment for 1 (#29) of 29 sampled residents. This deficient practice increased the risk to cause dental related complications due to lack of accurate assessment.
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement a baseline care plan, to include pertinent information to safely address resident care needs, within 48 hours of admission, for 2 (#75 and #282) of 29 sampled residents.
  11. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement a comprehensive care plan to include dialysis for 1 (#72); and, failed to include a resident's dental and respiratory needs on the comprehensive assessment, for 1 (#29) of 29 sampled residents. This deficient practice caused staff to not complete cares required post dialysis for resident #72 resulting in a risk for harm related to post-dialyzed complications, and increased the risk for resident #29 having respiratory issues and difficulty with eating.
  12. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to thoroughly complete an elopement evaluation for a resident who was an elopement risk, and had attempted to elope. The resident was oriented to person only, upon admission, for 1 (#282) of 29 sampled residents. This deficient practice caused resident #282's responsible party to worry about his safety.
  13. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to change oxygen tubing as ordered for 1 (#29) of 29 sampled residents. This deficient practice had the potential to increase the risk of respiratory infections.
  14. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide pre and post assessment care for a resident receiving dialysis for 1 (#72) of 3 sampled residents receiving dialysis. This deficient practice caused staff to not complete cares required post dialysis for resident #72 resulting in a potential for harm, including hypotension, renal failure, and infection at the access site.
  15. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure scheduled subcutaneous medications were administered by staff licensed to administer the medications, for 1 (#3) of 29 sampled residents.
  16. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to meet the resident's oral health needs for 1 (#29) of 29 sampled residents. This deficient practice had the potential to cause the resident to choke on their food.
  17. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide food that accommodated a resident's intolerances and preferences for 1 (#29) of 29 sampled residents. This deficient practice caused resident #29 to feel frustrated at his preferences not being met.
  18. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide written notice of the reason for a facility-initiated transfer to a resident or the resident's representative, for 3 (#s 29, 42, and 56) of 29 sampled residents
  19. B
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 28, 2025
    Inspectors wroteBased on interview and record review, facility staff failed to provide a Notice of Bed Hold to a resident or the resident's representative, for 2 (#s 29 and 56) of 29 sampled residents.
November 21, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 6, 2024
    Inspectors wroteBased on observation, interview, and record review, a facility staff member failed to communicate the location of a resident, when the resident was dropped off for an appointment at the dialysis center and left in the bathroom unattended, and the resident was cognitivey impaired, and elopement risk, and unable to assist himself out of dangerous situations. The resident later located in the bathroom and missed his dialysis appointment, for 1 (#1) of 7 sampled residents transported by facility staff for offsite medical appointments.
September 12, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provided pain medication as ordered to relieve chronic pain, this failure caused the resident to voice pain, for 1 (#69) of 3 sampled residents.
June 6, 2024Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 25, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent Immediate Jeopardy level neglect by refusing to allow a resident re-entry to the facility after transferring to the hospital, then he went AMA, and attempted to return to the facility, which resulted in the resident sitting outside of the facility for several hours in inclement weather, and placing the resident at high risk of a serious adverse outcome, for 1 (#1) of 3 residents sampled for discharge. On 6/6/24 at 1:06 p.m., the facility Administrator and administrative staff were notified of an Immediate Jeopardy involving resident #1, pertaining to F600 - Freedom from Abuse and Neglect. The facility provided an acceptable plan to remove the immediacy for the resident involved, and the time the immediacy was removed was at 4:58 p.m. on 6/6/24. [...]
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 25, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report to the State Survey Agency a facility reported event involving a resident who was denied reentry after discharging against medical advice from an acute hospital for 1 (#1) in the required timeframe; and failed to report incident findings to the State Survey Agency within the five-day required time frame for 11 (#s 2, 3, 5, 6, 8, 9, 10, 11, 12, 13, and 14) of 14 sampled residents.
September 14, 2023Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 14, 2023
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to protect 2 (#s 15 and 66) of 9 residents sampled for abuse and neglect; and #66 had extended fear due to conflicts with the room mate, and #15 incurred a fall due to neglect by the staff member.

Fire safety inspections

25 fire safety citations on file: 9 on February 26, 2026, 8 on August 14, 2025, 8 on February 27, 2025.

Every fire safety citation25 citations
  1. F
    Establish emergency prep training and testing.
    E 36 · February 26, 2026 · Corrected (the home has a date of correction)
  2. F
    Establish staff and initial training requirements.
    E 37 · February 26, 2026 · Corrected (the home has a date of correction)
  3. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 26, 2026 · Corrected (the home has a date of correction)
  4. F
    Provide properly protected cooking facilities.
    K 324 · February 26, 2026 · Corrected (the home has a date of correction)
  5. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 26, 2026 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 26, 2026 · Corrected (the home has a date of correction)
  7. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 26, 2026 · Corrected (the home has a date of correction)
  8. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 26, 2026 · Corrected (the home has a date of correction)
  9. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · February 26, 2026 · Corrected (the home has a date of correction)
  10. F
    Meet other general requirements that are deficient.
    K 300 · August 14, 2025 · Corrected (the home has a date of correction)
  11. F
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · August 14, 2025 · Corrected (the home has a date of correction)
  12. F
    Have simulated fire drills held at unexpected times.
    K 712 · August 14, 2025 · Corrected (the home has a date of correction)
  13. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · August 14, 2025 · Corrected (the home has a date of correction)
  14. E
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · August 14, 2025 · Corrected (the home has a date of correction)
  15. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 14, 2025 · Corrected (the home has a date of correction)
  16. E
    Provide properly protected cooking facilities.
    K 324 · August 14, 2025 · Corrected (the home has a date of correction)
  17. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 14, 2025 · Corrected (the home has a date of correction)
  18. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · February 27, 2025 · Corrected (the home has a date of correction)
  19. F
    List the names and contact information of those in the facility.
    E 30 · February 27, 2025 · Corrected (the home has a date of correction)
  20. F
    Establish staff and initial training requirements.
    E 37 · February 27, 2025 · Corrected (the home has a date of correction)
  21. E
    Have correct number of accessible exits for each story.
    K 241 · February 27, 2025 · Corrected (the home has a date of correction)
  22. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 27, 2025 · Corrected (the home has a date of correction)
  23. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · February 27, 2025 · Corrected (the home has a date of correction)
  24. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 27, 2025 · Corrected (the home has a date of correction)
  25. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 27, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 6, 2024Fine $21,847

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMontanaUnited States
All nursing staff (RN, LPN and aides)3.344.053.86
Registered nurses0.760.980.69
All nursing staff on weekends2.843.593.42
Nurse aides2.20
Licensed practical nurses0.38
Nursing staff turnover (share who left in a year)72.5%54.8%45.8%
Registered nurse turnover66.7%48.3%42.9%
Administrators who leftnot reported

CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 2.84 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.75 in April to June 2025 to 3.34 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.340.763.552.84 0.0%0 of 9077
Oct to Dec 20253.290.683.452.88 1.3%0 of 9279
Jul to Sep 20253.220.733.372.85 16.4%0 of 9279
Apr to Jun 20252.750.562.912.32 5.8%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Montana, Jan to Mar 20263.910.894.103.4611.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Montana

JobMedianMiddle halfEmployed
Montana, all employers
CNAs (nursing assistants)$19.67$18.29 to $22.864,390
LPNs and LVNs$29.91$27.95 to $32.141,620
Registered nurses$41.00$38.56 to $48.4610,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Billings Rehabilitation and Nursing LLC. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMontanaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.818.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.42.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.32.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.74.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.417.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.96.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.120.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.019.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.014.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Billings Rehabilitation and Nursing LLC's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Montana: 7 better, 2 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 20 eligible stays.

Potentially preventable readmissions

9.2% this home

No different from the national rate

US median of homes 10.7% · Montana: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 33 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Montana: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 22 eligible stays.

Self-care and mobility at discharge

71.4% this home

Median of homes: Montana58.5% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 42 residents counted.

Falls with major injury

0.0% this home

Median of homes: Montana0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 59 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Montana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 59 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Montana97.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 17 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BILLINGS REHABILITATION AND NURSING LLC. CMS links this home to The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, a group of 20 nursing homes averaging 1.7 stars overall.

NameRoleTypeShareSince
Charly Bello Family Limited Partnership5% or greater direct ownership interestOrganization30%07/01/2023
Cashmer LLCDirect ownership interestOrganization07/01/2023
Fey, Kristin5% or greater indirect ownership interestIndividual24%07/01/2023
Fey, DanielIndirect ownership interestIndividual07/01/2023
Swain, CameronIndirect ownership interestIndividual07/01/2023
Swain, SereneIndirect ownership interestIndividual07/01/2023
Myers, WalterCorporate officerIndividual07/01/2023
Swain, JaredCorporate officerIndividual07/01/2023
Cottonwood Healthcare LLCOperational/managerial controlOrganization07/01/2023
Professional Business Advisors LLCOperational/managerial controlOrganization07/01/2023
Wipfli LLPOperational/managerial controlOrganization07/01/2023
Anderson, WendyOperational/managerial controlIndividual07/01/2023
Riggin, AndrewOperational/managerial controlIndividual07/01/2023
Severa, LarryOperational/managerial controlIndividual07/01/2023
Cottonwood Healthcare LLCAdp of the SNFOrganization05/14/2025
Professional Business Advisors LLCAdp of the SNFOrganization05/07/2025
Wipfli LLPAdp of the SNFOrganization05/07/2025
Anderson, WendyAdp of the SNFIndividual07/01/2023
Riggin, AndrewAdp of the SNFIndividual07/01/2023
Severa, LarryAdp of the SNFIndividual07/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 13 problems in this area, most recently on July 28, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on May 21, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on May 21, 2026: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on May 21, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.84 hours per resident per day, below the Montana average of 3.59.

Other nursing homes nearby

Montana contacts for a concern about a nursing home

These are the official offices in Montana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Billings Rehabilitation and Nursing LLC's Medicare star rating?
CMS rates Billings Rehabilitation and Nursing LLC 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Billings Rehabilitation and Nursing LLC get at its last inspection?
9 health deficiencies at the standard inspection on February 26, 2026. The Montana average is 11.2.
Has Billings Rehabilitation and Nursing LLC been fined?
Yes. CMS lists 1 fine totaling $21,847 in the last three years.
Does Billings Rehabilitation and Nursing LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Billings Rehabilitation and Nursing LLC?
CMS lists 20 owners and managers, and links the home to The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers. Legal business name: BILLINGS REHABILITATION AND NURSING LLC.

Sources

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