Home / Oklahoma / Broken Arrow
Broken Arrow Nursing Home, Inc
424 North Date Avenue, Broken Arrow, OK 74012 · Tulsa County · (918) 251-5343
101 certified beds, about 67 residents a day · For profit - Corporation · Medicare and Medicaid since 2015
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375565 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 1, 2024, inspectors cited 1 health deficiency (the Oklahoma average is 6.4, the national average 9.2).
None of its 25 health citations since May 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.93 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.14 of those hours.
58.3% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1505/21
609/23
202/24
111/24
108/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
20E
0F
Potential for minimal harm
0A
0B
0C
August 14, 2025Complaint inspection · 1 citation
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an environment free of accident hazards for 1 (West hall) of 5 resident halls. The director of nursing identified five residents wandered the [NAME] hall.
November 1, 2024Standard inspection · 1 citation
- D Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteBased on observation, record review, and interview , the facility failed to ensure a resident had the right to be free from involuntary seclusion for one (#33) of one sampled resident reviewed for involuntary seclusion. The administrator identified 66 residents in the facility.
February 8, 2024Complaint inspection · 2 citations
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the call light was in reach for one (#1) of three residents reviewed for accommodation of needs. The administrator reported the census was 61.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure that residents receiving antipsychotic medications were monitored for side effects for one (#2) of three residents reviewed for unnecessary medications. The administrator reported the census was 61.
September 28, 2023Standard inspection · 6 citations
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to provide a SNF ABN to two (#14 and #169) of three sampled residents whose beneficiary notices were reviewed. The MDS Coordinator identified six residents who were discharged from skilled services with Medicare benefit days remaining.
- E Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, record review, and interview, the facility failed to: a. attempt appropriate alternatives prior to installing bed or side rails; b. perform an entrapment risk assessment; c. review the risks and benefits with the resident and/or their representative; d. obtain an informed consent; and e. develop a care plan for side rail use for one (#20) of three residents reviewed for accident hazards. The DON identified 13 residents whose beds were equipped with a bed rail of any type.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on record review and interview, the facility failed to complete annual skills competencies for two (CNA #1 and #2) of two CNA's whose employee files were reviewed for skills competencies. There were eight CNA's documented on the staff roster who had been employed over a one year.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to implement a water management program to prevent the growth of Legionella and other opportunistic waterborne pathogens in building water systems. The Resident Census and Conditions of Residents documented 63 residents resided in the facility.
- E Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, record review, and interview, the facility failed to conduct regular inspections of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for one (#20) of three residents reviewed for accident hazards. The DON identified 13 residents whose beds were equipped with a bed rail of any type.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to document a resident's code status correctly for one (#38) of 14 sampled residents. The Resident Census and Conditions of Residents form documented 63 residents resided in the facility.
May 19, 2021Standard inspection · 15 citations
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to maintain confidentiality of protected health information for one (#29) of 24 residents who were reviewed for privacy. The facility census was 66 residents.
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to prevent abuse for two (#11 and #168) of four residents reviewed for abuse. The census and condition report documented 66 residents lived in the facility.
- E Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to provide an environment free from physical restraints for one (#44) of one sampled residents reviewed for restraints. The facility census and condition report identified 34 cognitively impaired residents who lived in the facility.
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on observation, interview and record review, it was determined the facility failed to implement their abuse policy for two (#11 and #168) for four residents reviewed for abuse. The facility failed to: a) Prevent abuse for residents #168 and #11. b) Protect the resident from continued abuse for resident #168. c) To notify the administrator on call immediately regarding an incident of abuse for resident #168. d) Report an allegation of abuse to the state agency within two hours for resident #168 and #11. e) Screen complete background checks and reference checks for new employees. f) Provide abuse training to new employees hired. The census and conditions report documented 66 residents lived in the facility.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to report allegations of abuse to the administrator and the state agency with in two hours for two (#168 and #11) of four residents reviewed for abuse. The census and conditions report documented 66 residents lived in the facility.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, it was determined the facility failed to: a. ensure a resident's representative participated in the care plan process for one (#28) of 24 residents whose care plans were reviewed, and b. ensure a resident's care plan was updated to include the monitoring of oral intake for one (#32) of 24 residents whose care plans were reviewed. The facility census and condition documented 66 residents resided in the facility. 1. Resident #28 was admitted with diagnoses which included unspecified dementia without behavioral disturbance and cachexia. On 05/11/21 at 11:42 a.m., the resident's representative was asked if she participated in the care plan process. She stated she was not made aware of any care plan meetings. On 05/17/21 at 9:00 A.M., the resident's clinical record was reviewed. The record documented the care plan was updated on: [...]
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to provide activities for two (#44 and #52), of four residents sampled for activities. The resident census and conditions report identified 66 residents who resided in the facility.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review it was determined the facility failed to: a. monitor the oral intake for one (#32) of one resident whose diet was upgraded from nothing by mouth to food and fluids by mouth, and b. develop a plan for coordination of care for one (#167) of one resident who received hospice services. The facility identified two residents who received tube feedings and 17 residents received hospice services.
- E Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on interview and record review, it was determined the facility failed to ensure a resident who was admitted with limited range of motion was provided services to improve range of motion for one (#52) of two sampled residents who were reviewed for range of motion. The facility identified five residents who had decreased range of motion.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to: a) Provide an accessible egress from a resident's room for one (#44) of 21 residents observed for accident hazards, and b) Secure stored chemicals and used razors in a manner to prevent resident accessibility. The facility census and conditions report documented 66 residents resided in the facility.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to ensure a gradual dose reduction ordered by a physician was completed for one (#62) of five residents reviewed for medications. The census and conditions report documented 52 residents received psychotropic medications.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, it was determined the facility failed to ensure clinical records were complete for two (#44 and #167) of 23 sampled residents whose records were reviewed. This had the potential to affect all 66 residents who resided in the facility.
- E Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on interview and record reviewd, it was determined the facility failed to provide abuse training for three of seven employees whose files were reviewed. The facility identified 11 new employees who had been hired since January 2021.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on interview and record review, it was determined the facility failed to develop and implement the discharge planning process for one (#1) of three residents who were reviewed for discharge planning. The facility identified 15 residents who discharged in the last 60 days.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interview and record review, it was determined the facility failed to document a discharge summary for one (#1) of three residents whose discharge summaries were reviewed. The facility identified 15 residents who discharged in the last 60 days.
Fire safety inspections
3 fire safety citations on file: 3 on May 19, 2021.
Every fire safety citation3 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.93 | 3.79 | 3.86 |
| Registered nurses | 0.14 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.32 | 3.44 | 3.42 |
| Nurse aides | 2.84 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 58.3% | 55.5% | 45.8% |
| Registered nurse turnover | 100.0% | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.17 on weekdays and 3.32 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.82 in April to June 2025 to 3.93 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.93 | 0.14 | 4.17 | 3.32 | 8.6% | 1 of 90 | 67 |
| Oct to Dec 2025 | 3.60 | 0.12 | 3.72 | 3.31 | 18.1% | 0 of 92 | 73 |
| Jul to Sep 2025 | 3.73 | 0.14 | 3.93 | 3.23 | 21.6% | 7 of 92 | 75 |
| Apr to Jun 2025 | 3.82 | 0.14 | 4.00 | 3.36 | 21.6% | 19 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.1 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.6 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.2 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.7 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.2 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 3.0 | 1.8 |
Owners and operators
Legal business name: BROKEN ARROW NURSING HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cooper, Joanna | 5% or greater direct ownership interest | Individual | 04/01/1990 | |
| Poormon, Paulie | 5% or greater direct ownership interest | Individual | 6% | 07/01/1995 |
| Woodard, Debra | 5% or greater direct ownership interest | Individual | 6% | 07/01/1995 |
| Cooper, Joanna | Corporate director | Individual | 04/01/1990 | |
| Poormon, Paulie | Corporate director | Individual | 07/01/1995 | |
| Woodard, Debra | Corporate director | Individual | 07/01/1995 | |
| Cooper, Joanna | Corporate officer | Individual | 04/01/1990 | |
| Poormon, Paulie | Corporate officer | Individual | 07/01/1995 | |
| Woodard, Debra | Corporate officer | Individual | 07/01/1995 | |
| Poormon, Paulie | Operational/managerial control | Individual | 07/01/1995 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on August 14, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on November 1, 2024: "Protect each resident from separation (from other residents, his/her room, or confinement to his/her room)."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 8, 2024: "Reasonably accommodate the needs and preferences of each resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 19, 2021: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.32 hours per resident per day, below the Oklahoma average of 3.44.
Other nursing homes nearby
- Aspen Health and Rehab Broken Arrow, 0.8 mi · 3 of 5 stars · 18 citations
- Cedarcrest Care Center Broken Arrow, 1.2 mi · 2 of 5 stars · 28 citations
- Village Health Care Center Broken Arrow, 1.3 mi · 1 of 5 stars · 38 citations
- Franciscan Villa Broken Arrow, 2.4 mi · 2 of 5 stars · 12 citations
- Senior Suites Healthcare Broken Arrow, 2.6 mi · 2 of 5 stars · 31 citations
- Forest Hills Care and Rehabilitation Center Broken Arrow, 2.6 mi · 3 of 5 stars · 35 citations
- Ignite Medical Resort Tulsa, LLC Tulsa, 4.2 mi · 5 of 5 stars · 5 citations
- The Cottage Extended Care Tulsa, 5 mi · 3 of 5 stars · 19 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Broken Arrow Nursing Home, Inc's Medicare star rating?
- CMS rates Broken Arrow Nursing Home, Inc 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Broken Arrow Nursing Home, Inc get at its last inspection?
- 1 health deficiency at the standard inspection on November 1, 2024. The Oklahoma average is 6.4.
- Has Broken Arrow Nursing Home, Inc been fined?
- CMS lists no fines in the last three years.
- Does Broken Arrow Nursing Home, Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Broken Arrow Nursing Home, Inc?
- CMS lists 10 owners and managers. Legal business name: BROKEN ARROW NURSING HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.