Home / Oklahoma / Broken Arrow
4300 West Houston, Broken Arrow, OK 74012 · Tulsa County · (918) 254-5000
159 certified beds, about 145 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375392 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on May 7, 2025, inspectors cited 9 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 35 health citations since April 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
62.8% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Mgm Healthcare, an affiliated group of 27 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 35 health citations on file.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure comprehensive care plans were developed for 2 (#80 and #108) of 20 sampled residents whose care plans were reviewed. The DON reported 140 residents resided in the facility.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure: a. range of motion services were provided for 2 (#97 and #75); and b. provide contracture interventions for 1 (#80) of 3 sampled residents who were reviewed for range of motion. The DON identified 12 residents with contractures and 43 residents with limited range of motion.
Inspectors wroteBased on observation, record review and interview, the facility failed to: a. follow EBP during the provision of care for 1 (#108) of 2 sampled residents reviewed for catheter care; and b. ensure clean laundry was transported appropriately. The DON reported 11 residents had urinary catheters and 110 residents' laundry was cleaned by the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were offered the pneumococcal immunization for 3 (#28, 83, and #330) of 5 sampled residents reviewed for immunizations. The DON identified 140 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure injuries of unknown origin were reported to the Oklahoma State Department of Health as required for 1 (#80) of 3 sampled residents reviewed for abuse. The DON reported 140 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure injuries of unknown origin were thoroughly investigated for 1 (#80) of 3 sampled residents reviewed for abuse. The DON reported 140 residents resided in the facility.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide ADL care for 1 (#3) of 3 sampled residents reviewed for ADL care. The DON identified 27 residents were dependent of staff for nail care.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were secure for 1 (500 hall medication/treatment cart) of 2 medication/treatment carts observed on the 500 hall. The DON identified 15 medication/treatment carts in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was offered the COVID-19 vaccination for 1 (#83) of 5 sampled residents reviewed for the COVID-19 vaccination. The DON identified 140 residents resided in the facility.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were labeled and not expired for three (200 hall treatment cart, 600 hall treatment cart, and 500 hall medication cart) of seven medication/treatment carts observed. The DON identified 13 medication/treatment carts in the facility.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food was provided to residents in a manner required for their needs to prevent choking. Cook #1 stated five residents received pureed diets from the kitchen.
Inspectors wroteBased on record review and interview, the facility failed to ensure accurate code status for one (#55) of four sampled residents who were reviewed for advance directives. The administrator identified 127 residents who resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident representatives were notified of changes in condition for one (#89) of one sampled resident who was reviewed for notification of change. The administrator identified 127 residents who resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure medications and weights documented in the MDS were accurate for one (#68) of 25 sampled residents who were reviewed for MDS accuracy. The administrator identified 127 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure a baseline care plan was completed within 48 hours for one (#120) of one sampled resident reviewed for baseline care plan. The administrator identified 127 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure showers were provided for one (#172) of seven sampled residents reviewed for bathing. The administrator reported 127 residents resided in the facility.
Inspectors wroteBased on observation and interview, the facility failed to ensure chemicals were secured for one (300 hall) of five halls observed for storage of chemicals. The Resident Listing Report, dated 02/05/24, documented 14 residents resided on the 300 hall.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure controlled medications were reconciled for one (500 hall) medication cart of seven medication/treatment carts observed. The administrator identified 127 residents who resided in the facility.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure food contained nutritive value, was palatable, and served at preferred temperatures. The Resident Matrix provided by the facility on 02/05/24, documented 125 residents received food from the kitchen.
Inspectors wroteBased on observation and interview, the facility failed to ensure a sanitary environment, provide food and drink at safe temperatures The Resident Matrix provided by the facility on 02/05/24, documented 125 residents received food from the kitchen.
Inspectors wroteBased on record review and interview, the facility failed to ensure as needed narcotic pain medication was available for two (#4 and #6) of four sampled residents were reviewed for access to pain medication. The DON identified 83 residents with orders for narcotic pain medication.
Inspectors wroteBased on record review and interview, the facility failed to ensure: a. residents were offered the choice to formulate advance directives for six (#4, 5, 15, 22, 61, and #85), and b. a code status form was valid for one (#87) of seven sampled residents reviewed for advance directives. The Resident Census and Conditions of Residents report, dated 04/24/23, documented 108 residents resided in the facility. It documented 42 residents who had advance directives.
Inspectors wroteBased on observation, record review, and interview, the facility failed to develop and implement care plans related to the residents' pain for two (#31 and #33) of 27 sampled residents whose care plans were reviewed. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dependent residents received showers for three (#62, 108, and #111) of four sampled residents reviewed for ADLs. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 108 residents required assistance with bathing.
Inspectors wroteBased on record review and interview, the facility failed to ensure: a. weights were obtained as ordered, b. the physician was notified of a significant weight loss, and c. food intake was monitored and recorded for one (#61) of one sampled resident reviewed for nutrition. The Resident Census and Condition of Residents report, dated 04/24/23, documented 108 resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure medications were administered as ordered by the physician for two (#22, 24 and #109) of six sampled residents reviewed for medications. The Resident Census and Conditions of Residents report, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents' physician addressed irregularities documented on the MRR per facility policy for four (#5, 10, 22 and #24) of five residents reviewed for unnecessary medications. A facility drug regimen review policy documented the physician was to provide a written response to the report within one month after the report was sent, and the facility must maintain copies of the reports for one year. 1. Res #22 had diagnoses which included recurrent depressive disorders, schizoaffective disorder bipolar type, hypertension, and hypothyroidism. A physician order, dated 06/04/21, documented to administer cetirizine 10 mg at bedtime for seasonal allergies. A physician order, dated 09/22/21, documented to administer chlorpromazine 300 mg at bedtime for schizoaffective disorder bipolar type. [...]
Inspectors wroteBased on record review and interview, the facility failed to: a. offer the influenza vaccination to each resident annually for three (#3, 10, and #77) and b. offer the pneumococcal immunization for four (#3, 5, 62 and #77) of five sampled residents reviewed for influenza and pneumococcal immunizations. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to notify the resident's legal representative of a significant weight loss for one (#61) of one sampled resident reviewed for change in condition. The Resident Census and Conditions of Residents report, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure MDS assessments were coded accurately for two (#107 and #5) of 32 sampled residents whose medical records were reviewed. The Resident Census and Conditions of Residents report, dated 04/18/23, documented 108 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to complete a significant change MDS for a resident started on hospice for one (#77) of two sampled residents reviewed for hospitalization. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to incorporate the from the PASARR level II determination and the PASARR evaluation report into a resident's care plan for one (#77) of three sampled residents reviewed for PASARR's. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 24 residents required behavioral health services.
Inspectors wroteBased on record review and interview, the facility failed to accurately complete a preadmission screening for individuals with a mental disorder for one (#101) of three sampled residents reviewed for PASARR's. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 24 residents required behavioral health services.
Inspectors wroteBased on record review and interview, the facility failed to review and revise a care plan after significant change for one (#33) of 27 sampled residents whose care plans were reviewed. The Resident Census and Conditions of Residents form, dated 04/24/23, documented 108 residents resided in the facility.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a 2 liter fluid restriction per day had been conducted for one (#73) of one sampled resident whose medical record was reviewed. The Resident Census and Conditions of Residents report, dated 04/18/23, documented 108 residents resided in the facility.
4 fire safety citations on file: 1 on May 7, 2025, 3 on April 25, 2023.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.79 | 3.86 |
| Registered nurses | 0.28 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.46 | 3.44 | 3.42 |
| Nurse aides | 2.72 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 62.8% | 55.5% | 45.8% |
| Registered nurse turnover | 55.6% | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.22 on weekdays and 3.46 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.15 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 0.28 | 4.22 | 3.46 | 0.0% | 0 of 90 | 145 |
| Oct to Dec 2025 | 4.09 | 0.29 | 4.27 | 3.62 | 0.0% | 0 of 92 | 141 |
| Jul to Sep 2025 | 3.96 | 0.29 | 4.13 | 3.53 | 0.0% | 0 of 92 | 132 |
| Apr to Jun 2025 | 4.15 | 0.32 | 4.40 | 3.52 | 0.0% | 0 of 91 | 128 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Oklahoma, all employers | |||
| CNAs (nursing assistants) | $17.27 | $15.82 to $18.39 | 19,410 |
| LPNs and LVNs | $28.04 | $24.06 to $29.84 | 11,540 |
| Registered nurses | $39.87 | $37.19 to $47.55 | 38,270 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.3 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.3 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.2 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.3 | 17.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.8 | 27.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.2 | 16.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 3.0 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Forest Hills Care and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (41.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
41.5% this home
Worse than the national rate
US median of homes 51.5% · Oklahoma: 24 better, 16 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 107 eligible stays.
9.6% this home
No different from the national rate
US median of homes 10.7% · Oklahoma: 1 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 139 eligible stays.
5.7% this home
No different from the national rate
US median of homes 7.1% · Oklahoma: 0 better, 4 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 95 eligible stays.
84.4% this home
Median of homes: Oklahoma54.3% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 90 residents counted.
0.7% this home
Median of homes: Oklahoma0.7% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 135 residents counted.
0.8% this home
Median of homes: Oklahoma2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 135 residents counted.
85.7% this home
Median of homes: Oklahoma100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 63 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: FOREST HILLS HEALTH CARE. CMS links this home to Mgm Healthcare, a group of 27 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Oklahoma Acquisitions, LLC | 5% or greater direct ownership interest | Organization | 63% | 12/31/2019 |
| Bettis, Melissa | W-2 managing employee | Individual | 04/18/2022 | |
| Bienstock, Judah | Corporate director | Individual | 03/01/2013 | |
| Bienstock, Judah | Corporate officer | Individual | 03/01/2013 | |
| Bienstock, Judah | Operational/managerial control | Individual | 03/01/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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